Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Spacious apartments
Cons:
Cleanliness issues
Noise disturbances
Lack of adequate amenities

Categories

Cleanliness
5.38
Several mentions of unclean rooms, specifically damp walls and unclean conditions.
Service
8.35
Generally helpful staff, however, some issues were reported with lack of response to room problems.
Location
8.89
Central location with easy access to attractions.
Room Quality
6.84
Issues with room quality including noise and amenities not meeting expectations.
Amenities
6.87
Limited amenities provided in the kitchen; additional improvements suggested.
Value for Money
6.83
Perceived as overpriced given the inadequacies reported.
Food and Beverage
7.88
Breakfast vouchers and convenience were appreciated, though more offerings were expected.
Overall Experience
7.35
Mixed experiences but overall fair for the location and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:43

Property Description

Luxurious Self-Catering Apartments in the Heart of Florence

Renovated 19th-Century Building with Florentine Decor
Experience the charm of Florence in our luxury apartments featuring typical Florentine décor and antique furnishings, set in a renovated 19th-century building.

Convenient Location and Modern Comforts
Enjoy the convenience of being near the S. Ambrogio food market and modern amenities like internet connections, air conditioning, and fully equipped kitchens in every room.

Ideal for All Travelers
Whether you're visiting for business or leisure, our wide variety of room types cater to all. Families and groups of friends will appreciate our spacious triple and quadruple suites.

Ready to immerse yourself in the beauty of Florence? Book your stay at MSN Suites Palazzo dei Ciompi now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2506 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 7.88
Overall Experience: 7.35
N
Nicola • extended_group • ae
6
Good location in the heart of Florence
Pros:

Good location. Good sized terrace. Good amenities such as plates, cutlery dishwasher etc

Cons:

The apartments have been photographed well to look bright and airy and clean. In reality the terrace furniture needs to be cleaned up/replaced, as do the curtains and bedding. Small things would make a big difference e.g you pay a fair amount for final cleaning but have to take your own bins up the road to empty them. The beds were not comfortable. The AC was poor. The description of the apartment having a washing machine was not quite accurate - there are communal washing machines that are often full.

2026-05-29 • via Nuitee
R
Roland • couple • de
6
2026-05-29 • via Nuitee
V
Vesna • solo_traveller • si
7
2026-05-29 • via Nuitee
D
dabbah • couple • il
10
2026-05-29 • via Nuitee
A
Andrei Eduard • couple • ro
10
2026-05-25 • via Nuitee
H
Helga • family_with_children • bo
10
Pros:

Hermosa habitación.

2026-05-25 • via Nuitee
G
Giamaica • extended_group • it
8
2026-05-24 • via Nuitee
G
Graciela isabel • solo_traveller • it
8
2026-05-24 • via Nuitee
C
Caroline • solo_traveller • fr
4
2026-05-23 • via Nuitee
I
Ivan • solo_traveller • it
6
Ottima posizione, ottimo il parcheggio, con un pero
Pros:

La posizione era fantastica

Cons:

Quando siamo entrati la sera c’era una persona seduta su un divanetto all’interno della struttura che ascoltava un video al telefono ad alta voce, e non sembrava essere della struttura

2026-05-20 • via Nuitee
S
SZOLLOSI • family_with_children • fr
2
Pros:

Pas de petit déjeuner sur place

Cons:

Les chambres n'ont pas été faites pendant notre séjour.
Pas de gobelets individuels

2026-05-17 • via Nuitee
M
matteo • couple • it
10
Pros:

la posizione e la camera

Cons:

poche indicazioni su come arrivarci con l auto, la via del parcheggio non è la stessa sul sito

2026-05-17 • via Nuitee
R
Roche • solo_traveller • fr
9
Pros:

L'emplacement du logement et très bien situé.
Il y a aussi un parking très pratique.

Cons:

La literie était pas top.

2026-05-15 • via Nuitee
B
Burns • solo_traveller • au
9
Pros:

I loved the room that I was in, the ceiling was impressive. Great set out

Cons:

The staff can be a bit more approachable, I didn't know that I needed a card for breakfast that I paid for. It felt like an effort to help me.

2026-05-13 • via Nuitee
G
Giampaolo • couple • it
8
Discreto ma non indimenticabile
Pros:

Silenzio è bellissima vista dalla suite

Cons:

Mancava un po di manutenzione ordinaria

2026-05-11 • via Nuitee
S
sandra • couple • fr
6
Bon emplacement mais pas agréable pour le repos
Pros:

l emplacement

Cons:

l appartement était rempli de moustiques et très mauvaise insonorisation

2026-05-10 • via Nuitee
A
ANGERETTI • solo_traveller • it
9
Perfetto per toccata e fuga
Pros:

La disponibilità nel soddisfare le richieste di lasciare i bagagli in orari non previsti dal check-in.
Posizione comodissima
Palazzo d'epoca convertito in tanti appartamenti molto carini
Cucina piccola, giustamente, ma completa, perfino lavastoviglie!

2026-05-10 • via Nuitee
M
Michele • solo_traveller • de
8
Pros:

Das Frühstück war super, Parkplätze im Hof

Cons:

Zu wenig Tageslicht

2026-05-07 • via Nuitee
J
Jorge • extended_group • pt
7
2026-05-07 • via Nuitee
L
Laura • solo_traveller • mx
1
Cons:

Me cancelaron mi estancia y me la cobraron

2026-05-07 • via Nuitee