Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Spacious apartments
Cons:
Cleanliness issues
Noise disturbances
Lack of adequate amenities

Categories

Cleanliness
5.38
Several mentions of unclean rooms, specifically damp walls and unclean conditions.
Service
8.35
Generally helpful staff, however, some issues were reported with lack of response to room problems.
Location
8.89
Central location with easy access to attractions.
Room Quality
6.84
Issues with room quality including noise and amenities not meeting expectations.
Amenities
6.87
Limited amenities provided in the kitchen; additional improvements suggested.
Value for Money
6.83
Perceived as overpriced given the inadequacies reported.
Food and Beverage
7.88
Breakfast vouchers and convenience were appreciated, though more offerings were expected.
Overall Experience
7.35
Mixed experiences but overall fair for the location and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:43

Property Description

Luxurious Self-Catering Apartments in the Heart of Florence

Renovated 19th-Century Building with Florentine Decor
Experience the charm of Florence in our luxury apartments featuring typical Florentine décor and antique furnishings, set in a renovated 19th-century building.

Convenient Location and Modern Comforts
Enjoy the convenience of being near the S. Ambrogio food market and modern amenities like internet connections, air conditioning, and fully equipped kitchens in every room.

Ideal for All Travelers
Whether you're visiting for business or leisure, our wide variety of room types cater to all. Families and groups of friends will appreciate our spacious triple and quadruple suites.

Ready to immerse yourself in the beauty of Florence? Book your stay at MSN Suites Palazzo dei Ciompi now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2511 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 7.88
Overall Experience: 7.35
C
Contarin • solo_traveller • it
9
Disponibilità e logisticamente posizione ottima
Pros:

Gentilezza e disponibilità staff

Cons:

Nulla

2026-06-20 • via Nuitee
M
Missori • solo_traveller • it
10
2026-06-18 • via Nuitee
S
sara • family_with_children • it
9
2026-06-18 • via Nuitee
E
Egbert Jan • solo_traveller • us
9
Pros:

Very close to the city and parking available and good service.

Cons:

Airconditioning was minimal to cool down the room

2026-06-16 • via Nuitee
B
Barnabás • family_with_children • hu
9
2026-06-16 • via Nuitee
C
carolina • extended_group • it
8
Pros:

staff molto cordiale e disponibile, pronto a rispondere rapidamente ad ogni dubbio
ottima posizione
appartamenti grandi
possibilità di parcheggiare all'interno della struttura

Cons:

mobili un po rovinati
attrezzatura da cucina non delle migliori

2026-06-15 • via Nuitee
C
CARLA • couple • au
7
2026-06-14 • via Nuitee
D
David • solo_traveller • cl
3
Busquen otras opciones
Pros:

Ubicacion céntrica, cercana a atractivos turísticos

Cons:

El departamento con olor a humedad, impresionaba mal ventilado. El piso es básicamente de concreto, frío. Las camas incómodas.

Todas las habitaciones plagadas de mosquitos. Se entiende que es la temporada pero era una cantidad anormal, brotaban como si se hubieran instalado ahi hace tiempo.

Para lo que costo, hay otras alternativas en la zona. En booking tenia buena calificación, pero si lo buscabas en Google te aparecían malas referencias.

No volveré ni lo recomiendo

2026-06-14 • via Nuitee
L
Luciana • couple • it
5
Tutto sporco …
Pros:

Niente…

Cons:

Tutto

2026-06-10 • via Nuitee
P
Pham • solo_traveller • us
9
Has laundry area. A bonus!
Pros:

The receptionist was fantastic.
Very helpful and kind

Cons:

The lobby can be cleaner

2026-06-10 • via Nuitee
G
Generotti • solo_traveller • it
8
Pros:

La posizione e la struttura.

Cons:

Il prezzo

2026-06-08 • via Nuitee
V
Vanessa • family_with_children • it
7
2026-06-07 • via Nuitee
S
Schipani • extended_group • it
7
Pros:

La stanza era ottima

Cons:

Mancava acqua calda al lavello

2026-06-04 • via Nuitee
D
Dinuch • solo_traveller • au
4
Pros:

Good location

Cons:

Aircon did not work properly and room was extremely hot, lights worked on and off
Beds extremely uncomfortable and one had broken slats

2026-06-01 • via Nuitee
A
Amanda • family_with_children • gb
7
‘Penthouse’ apartment didn’t sleep 8 as advertised. There were 3 bedrooms - 2 doubles and 1 twin but only 1 sofa bed bas
Pros:

Comfortable large bedrooms

Cons:

Large ‘penthouse’ apartment not as advertised. Didn’t sleep as many of us as was stated and hence why we booked.

2026-06-01 • via Nuitee
C
Claudia maria • extended_group • it
7
Insomma
Pros:

Posizione

Cons:

Presenza di zanzare , scarso Wifi

2026-05-31 • via Nuitee
D
DANIEL • extended_group • mx
8
Lugar cómodo y bien ubicado.
Pros:

La ubicación es buena y la limpieza es muy buena , nos dejaron pasar un poco antes del check in, lo cual nos ayudó mucho.

Cons:

El elevador tenía un movimiento extraño.

2026-05-31 • via Nuitee
V
Vesna • solo_traveller • si
7
2026-05-29 • via Nuitee
R
Roland • couple • de
6
2026-05-29 • via Nuitee
N
Nicola • extended_group • ae
6
Good location in the heart of Florence
Pros:

Good location. Good sized terrace. Good amenities such as plates, cutlery dishwasher etc

Cons:

The apartments have been photographed well to look bright and airy and clean. In reality the terrace furniture needs to be cleaned up/replaced, as do the curtains and bedding. Small things would make a big difference e.g you pay a fair amount for final cleaning but have to take your own bins up the road to empty them. The beds were not comfortable. The AC was poor. The description of the apartment having a washing machine was not quite accurate - there are communal washing machines that are often full.

2026-05-29 • via Nuitee