Peppers Clearwater Resort

Hotels
•
Peppers
8.3 (1036 reviews)
Clearwater Avenue, Northwood , Christchurch , NZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Stunning lake and mountain views
Friendly, helpful staff (notably Justin)
Comfortable beds and sunny rooms
Peaceful, relaxing setting close to town and airport
Some recently refurbished rooms with great outlooks
Good walking tracks and easy access to outdoors
Cons:
Maintenance issues in some units (mould, grout, leaking wall, scratches)
Inconsistent owner standards between units (missing outdoor furniture, utensils, condiments)
Tired furniture/decor and some old appliances
TV/AC issues in some rooms
Restaurant service inconsistent; some poor food incidents reported
Parking difficulties caused by neighbouring long-term tenants/vehicles

Categories

Cleanliness
7
Several guests reported mould in grout, mould on blinds and walls, ants on decks and generally worn/over-used rooms; some reviews still called rooms clean but in need of a revamp.
Service
9.9
Consistently praised staff (notably Justin) for exceptional, helpful service, early check-in flexibility and friendly, attentive interactions — strong contributor to positive stays.
Location
9.7
Outstanding lakeside and mountain views, quiet setting, easy access to the airport and walking tracks; repeatedly described as a major reason guests choose the property.
Room Quality
7.8
Mixed: some rooms are beautifully refurbished with comfortable beds and great outlooks, while others show wear (scratched doors, old appliances), maintenance shortcomings and inconsistent fittings.
Amenities
7.2
Amenity gaps noted: no heated pool/gym availability, inconsistent provision of outdoor furniture across owner units, missing kitchen utensils/condiments in some units, and intermittent TV/AC issues.
Value for Money
8.1
Guests value the location, views and service which support good value, but inconsistencies (maintenance, missing basics, occasional food issues) temper the perception of value.
Food and Beverage
7.6
Mixed reports: some guests praised the dining as lovely and delicious, while others experienced poor restaurant service and issues (e.g. rancid items, inconsistent quality).
Overall Experience
9.1
Overall positive: many guests highly recommend the property, describing it as relaxing with an 'X factor' and indicating intent to return despite some maintenance and amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:19

Property Description

Luxurious Waterfront Accommodation
Peppers Clearwater Resort offers a picturesque waterfront setting just a short drive from Christchurch Airport. The resort boasts a range of modern accommodations with stunning views of the lake and golf course.

Golf and Leisure Activities
Guests can indulge in a round of golf at the 18-hole championship course, perfect for both amateurs and professionals. For those looking for other activities, the resort offers tennis courts and the option to arrange fly-fishing excursions.

Dining and Amenities
Indulge in culinary delights at Lume Restaurant, or make use of the BBQ facilities for a relaxed evening. The resort also features a tour desk for exploring the area and complimentary car parking for added convenience.

Experience luxury and relaxation at Peppers Clearwater Resort – book your stay now for an unforgettable getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
You must show a valid credit card or provide a $50 per night deposit upon check in to cover any incidental charges. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note for bookings of more than 4 rooms or more than 7 days, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Location

Guest Reviews

8.3
Based on 1036 reviews
Cleanliness: 7
Service: 9.9
Location: 9.7
Room Quality: 7.8
Amenities: 7.2
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 9.1
J
Jesse • solo_traveller • au
10
Pros:

The location was great a small trip to anywhere. We did have a washer and dryer for a stay which was very handy. The view on the deck and balcony was beautiful watching all the wild life.

2026-09-13 • via Nuitee
A
Andrew • family_with_children • nz
8
Apart from the stairs the location was great. The rooms were really good value.
Pros:

Room was pretty good actually. Well appointed and tastefully furnished. Kitchens were great and the roll out bed easy to use.

Cons:

The entry stairs are non compliant and as such dangerous. You have to walk down sideways not to catch the back of your heel. The window between bathroom and master was interesting. OK for a couple perhaps but when you have a third guest a little weird. We noted a blind had been removed which would have been better to have. The TV's were good but not smart enabled so no netflix available. But SKY was appreciated.

2026-09-08 • via Nuitee
B
Belinda • solo_traveller • au
9
Pros:

Beautiful location. Good base for exploring

Cons:

Breakfast was good but not exceptional

2026-09-06 • via Nuitee
L
Leonie • couple • au
8
2026-09-05 • via Nuitee
J
Jacqueline • couple • nz
10
Great... we have stayed here on several occasions and always like to come back
Pros:

The rooms are very comfortable and the bed is excellent. We loved the beautiful and sometimes spectacular sunsets. Also a most pleasant afternoon watching the Golfers

Cons:

The kitchen could be better equipped

2026-09-05 • via Nuitee
D
Dorothy • couple • nz
9
2026-09-03 • via Nuitee
E
Elizabeth • couple • nz
10
Lovely place to stay
Pros:

Lots of space

2026-08-30 • via Nuitee
C
Charles • couple • nz
10
Excellent condition and comfy
Pros:

Excellent condition and comfy

Cons:

Comfort

2026-08-30 • via Nuitee
L
Lynette • couple • au
7
Nice complex overall. Staff very accommodating but check room you are staying in as soon as you get there.
Pros:

Nice and quiet overlooking golf course with a great size apartment

Cons:

The bathroom was terrible. It had mold everywhere I complained to management and said this particular unit needed shutting down and specialist mold people need to come in and deal with it. Also one heater didn’t work the range hood didn’t work and the Nespresso machine leaked water everywhere.

2026-08-27 • via Nuitee
I
Irene • couple • nz
8
We had a very quiet and enjoyable stay
Pros:

Room view, comfy bed, great breakfast, very friendly staff, super bathroom

Cons:

booking.com stated there was a microwave in the room but there wasn't and no room for one. the 2 chairs in the room were not matching and neither were comfy

2026-08-27 • via Nuitee
M
Miranda • solo_traveller • nz
10
Pros:

We loved our stay at Peppers Clearwater Resort, we had a big room, very clean, huge bed and lovely views, we would definitely stay here again and can highly recommend this Resort.

Cons:

Nothing

2026-08-26 • via Nuitee
R
Richard • couple • nz
9
Quiet and comfortable resort.
Pros:

Lovely, quiet and comfortable place to be at a day conference. The food in the restaurant was great, good bar and friendly hard-working staff. Would have liked time for golf...

Cons:

The bathroom in the room in the room is a bit odd, weird hand sink with low faucet that you can't get your hands under normally to wash. Also the bath and shower kind of together but not is a bit different.
We didn't have a car so the walk to reception and the restaurant doesn't have a path, you have to walk along the roadway.

2026-08-26 • via Nuitee
Z
Zhong • family_with_children • cn
9
Cons:

Better to upgrade a smart TV

2026-08-18 • via Nuitee
L
lwagun • couple • au
7
2026-08-15 • via Nuitee
R
Renee • couple • nz
10
2026-08-14 • via Nuitee
L
Leandra • couple • nz
7
2026-08-12 • via Nuitee
J
Jayden • solo_traveller • nz
4
Pros:

Room was nice as expected very comfy cozy room.

Cons:

I had a bath which’s was fine when I filled the bath tub but, as I was emptying it water started to come from the bottom of the bath once I had taken a look at the issue the pipes underneath the bath tub weren’t connected so I had to lift it up and connect them myself.

2026-08-10 • via Nuitee
J
Jason • couple • nz
9
2026-08-08 • via Nuitee
M
Mitch • couple • nz
8
2026-08-06 • via Nuitee
L
Lexie • couple • nz
8
2026-08-05 • via Nuitee