Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleaning issues
Inconsistent breakfast quality

Categories

Cleanliness
8.04
Some rooms mentioned as not well cleaned, affecting the sentiment.
Service
9.51
Exceptional service noted across multiple reviews, particularly from staff like Orchi and Mahfuz.
Location
9.05
Great location with views of the river and proximity to shopping.
Room Quality
8.5
Rooms generally well-received with some comments on cleanliness.
Amenities
8.53
Good amenities, though some specific services like pool reservation are noted as inconvenient.
Value for Money
8.49
Good value for the price, complimentary upgrades mentioned.
Food and Beverage
8.04
Breakfast quality noted for improvement but overall satisfactory.
Overall Experience
8.61
Positive experiences highlighted, with guests planning return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:11

Property Description

Riverfront Location and Convenient Access

Situated on the south side of the River Thames, Park Plaza London Riverbank offers easy access to iconic London landmarks such as the London Eye and Houses of Parliament. With the London Underground just 650 metres away, exploring the city is a breeze.

Wellness Facilities and Fitness Center

Unwind after a day of sightseeing in the hotel's fitness centre, complete with TechnoGym equipment, free weights, and a relaxing sauna and steam room. Guests can also take a dip in the indoor pool for a refreshing break.

Luxurious Rooms with Stunning Views

Each air-conditioned room at Park Plaza London Riverbank boasts modern amenities including flat-screen TVs, EU/US power sockets, and minibars. Upgrade to a room with a view of the River Thames and London skyline for an unforgettable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Park Plaza London Riverbank now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. Our groups team will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog. Please note that dogs will incur an additional charge of GBP 25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.6
Based on 18244 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.61
A
Asanka Pradeep Koongahawaththa couple gb
9
Pros:

Great place, helpful staff, good location.

2026-06-13 via Nuitee
G
godwin couple gb
10
2026-06-13 via Nuitee
J
Janet solo_traveller gb
10
Lovely staff.
Pros:

Most of it, I thought the staff were very pleasant and helpful nothing was too much trouble. The room was spacious and very comfortable.

Cons:

I thought the price of breakfast was too high, the bathroom although nice needed attention in a couple of places.

2026-06-13 via Nuitee
M
Mónica solo_traveller es
9
2026-06-13 via Nuitee
A
Alfonso couple gb
10
2026-06-13 via Nuitee
C
Charlie couple gb
10
2026-06-13 via Nuitee
M
Maija solo_traveller fi
7
2026-06-13 via Nuitee
N
Narmin solo_traveller gb
1
2026-06-13 via Nuitee
M
Mark couple gb
8
A good place to stay right on the Thames
Pros:

Fabulous location, if slightly hard to reach by tube. Very large room for price paid. I think the value for money would vary depending on booking period as I notice booking if for July is over twice the price we paid for April.

Cons:

It was 35 degrees outside on the day which is not usual for London, but the AC couldn’t quite keep up. Bathroom flooded when the shower was on, I think the seal wasn’t working for the shower cubicle. Reception staff were good but it feels like a big hotel, slightly impersonal

2026-06-13 via Nuitee
S
Steve solo_traveller gb
10
2026-06-13 via Nuitee
R
Rituparna solo_traveller gb
8
Pros:

Location and view

Cons:

Room could have been cleaned better

2026-06-13 via Nuitee
N
Nessy extended_group gh
9
It was superb a
Pros:

Amazing and food was actually good

Cons:

I just didn’t like my view cos I could just see the train tracks tho

2026-06-13 via Nuitee
A
Abdulmohsen couple sa
5
جميل فقط مقابل النهر عدى ذلك لايوجد
Pros:

موقع الفندق

Cons:

الازعاج سواء داخل الفندق او خارجه كل ما يحدث مسموع داخل الغرفة، لايوجد خدمات حول الموقع الموقع

2026-06-13 via Nuitee
I
Ian extended_group gb
10
2026-06-13 via Nuitee
B
Belga solo_traveller ly
8
2026-06-13 via Nuitee
I
Irfan extended_group pk
9
2026-06-13 via Nuitee
A
alison solo_traveller gb
8
2026-06-13 via Nuitee
D
Dalal couple sa
8
2026-06-12 via Nuitee
F
Fiona solo_traveller gb
9
Very comfortable, well equipped room in great location
Pros:

The location is excellent, right next to the Thames and walking distance to the South Bank, Houses of Parliament etc. When I arrived, I'd booked a standard room but when I checked in I was told I'd been upgraded to a full suite, with river view - a much better room than the one I'd paid for (I have previously stayed there in a standard room, and that was very nice too). When I came back from my evening out, a bottle of wine and some sweets had been left on the table for me, which was a really nice and unexpected touch.

Cons:

I couldn't find a hairdryer in the room, although as I was only staying one night that didn't matter - if I'd been there longer I would've asked for one at reception. Also, the TV in the bedroom didn't work, but again that didn't bother me as there was another one in the living room area.

2026-06-12 via Nuitee
C
Camille solo_traveller fr
8
2026-06-12 via Nuitee