Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleaning issues
Inconsistent breakfast quality

Categories

Cleanliness
8.04
Some rooms mentioned as not well cleaned, affecting the sentiment.
Service
9.51
Exceptional service noted across multiple reviews, particularly from staff like Orchi and Mahfuz.
Location
9.05
Great location with views of the river and proximity to shopping.
Room Quality
8.5
Rooms generally well-received with some comments on cleanliness.
Amenities
8.53
Good amenities, though some specific services like pool reservation are noted as inconvenient.
Value for Money
8.49
Good value for the price, complimentary upgrades mentioned.
Food and Beverage
8.04
Breakfast quality noted for improvement but overall satisfactory.
Overall Experience
8.61
Positive experiences highlighted, with guests planning return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:11

Property Description

Riverfront Location and Convenient Access

Situated on the south side of the River Thames, Park Plaza London Riverbank offers easy access to iconic London landmarks such as the London Eye and Houses of Parliament. With the London Underground just 650 metres away, exploring the city is a breeze.

Wellness Facilities and Fitness Center

Unwind after a day of sightseeing in the hotel's fitness centre, complete with TechnoGym equipment, free weights, and a relaxing sauna and steam room. Guests can also take a dip in the indoor pool for a refreshing break.

Luxurious Rooms with Stunning Views

Each air-conditioned room at Park Plaza London Riverbank boasts modern amenities including flat-screen TVs, EU/US power sockets, and minibars. Upgrade to a room with a view of the River Thames and London skyline for an unforgettable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Park Plaza London Riverbank now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. Our groups team will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog. Please note that dogs will incur an additional charge of GBP 25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.6
Based on 18683 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.61
E
Emma • solo_traveller • ie
10
2026-07-26 • via Nuitee
W
WilliamHoughton0 • Solo travel • London, England
10
Perfect Location and Comfortable Stay
Pros:

​I stayed here as a solo traveler in December, and the location right along the Albert Embankment is fantastic—offering easy access to the South Bank, Vauxhall station, and wonderful views of the river.
​The room was clean, modern, and very comfortable for a single occupant, providing a quiet retreat after a busy day out in the city. Check-in was smooth, and the staff were welcoming and professional throughout my stay. Would gladly recommend it to anyone visiting London for business or leisure.

2026-07-25 • via Tripadvisor
M
MOHAMMED • family_with_children • sa
2
2026-07-25 • via Nuitee
K
Kareen • extended_group • fr
10
2026-07-25 • via Nuitee
A
Adonnai • couple • gb
10
Breeze was amazing!
2026-07-25 • via Nuitee
J
Jana • solo_traveller • cz
8
Pros:

Snídaně super, personál milý vše v pořádku

Cons:

Stísněný pokoj

2026-07-25 • via Nuitee
J
João • solo_traveller • pt
10
Excelente
Pros:

Quarto e localização excelente

Cons:

Na foto aparecia que tinha banheira no quarto mas era só chuveiro

2026-07-25 • via Nuitee
A
Anna • solo_traveller • pl
10
Pros:

Usytuowanie hotelu, świetne śniadanie

Cons:

Trochę na pokój trzyosobowy jest stanowczo mały i widok nieciekawy

2026-07-25 • via Nuitee
P
Phyu Sin • couple • gb
10
2026-07-25 • via Nuitee
M
Maysoon • family_with_children • ae
8
Pros:

The room, location

Cons:

Crowded in reception

2026-07-25 • via Nuitee
W
Wayne • couple • gb
8
Lovely
Pros:

Great location lovely breakfast and evening meal

Cons:

All good

2026-07-25 • via Nuitee
G
Gerardus • couple • nl
10
2026-07-25 • via Nuitee
H
Haider • family_with_children • be
8
2026-07-25 • via Nuitee
S
Sabrina LJ • solo_traveller • gb
10
Lovely hotel, will def come again!
Pros:

Great room, view, facilities. Good breakfast. Came for our anniversary, and we're given a free room upgrade and prosecco in the room. Thoroughly enjoyed our stay.

2026-07-25 • via Nuitee
A
alessio • family_with_children • it
8
Pros:

La pulizia, la qualità degli interni e la vista sul Tamigi

Cons:

La colazione non era all’altezza del prezzo e dell’hotel. Buona la scelta dei piatti salati ma scarsa quella dei dolci.

2026-07-25 • via Nuitee
F
Fiona • solo_traveller • ie
10
Pros:

Convenient to city by bus and tube very clean with very kind staff

2026-07-25 • via Nuitee
A
AceGlenturaGolf • Couples
6
Don’t bother with the upgrade
Pros:

Good hotel, but don’t waste your money upgrading to a river view

Overall we had a decent stay at the Park Plaza London Riverbank, but there were a few frustrating issues that stopped it being anything more than 3 stars.

We paid extra for a river-view room, which turned out to be a waste of money. A huge tree directly outside the window obscured the majority of the view. The room really should be advertised as having a restricted river view, as we certainly wouldn’t have paid the additional cost had we known beforehand.

We also had repeated problems with our room key card constantly not working, meaning unnecessary trips to get it sorted. The hotel app wasn’t much better and failed to work properly on several occasions. For a hotel that relies quite heavily on the technology, the app simply isn’t fit for purpose when it’s this unreliable.

On the positive side, the hotel itself is clean and comfortable, and the location on the Thames is excellent for exploring London.

Unfortunately, when you’ve paid a premium for a particular room and don’t really receive what you expected, it leaves a disappointing impression. A good hotel, but I definitely wouldn’t pay extra for the river-view upgrade again.

2026-07-24 • via Tripadvisor
J
joannesheldon • NONE
10
London stay
Pros:

The stay at the hotel was fantastic and staff were friendly and couldn’t do enough for you. I will definitely stay again.

2026-07-24 • via Tripadvisor
L
Lich-Son • couple • ca
9
Excellent! Rien à redire
Pros:

Resto très bien, belle vue de la Tamise, grande chambre confortable et le personé de la réception est très gentil et accommodant

Cons:

L’accès du restaurant est un peu compliqué si on partait de la chambre il faut enfiler plusieurs corridors. La façon la plus rapide est de descendre au RV et remonter au 2e étage où est situé le resto par l’escalier roulant

2026-07-24 • via Nuitee
B
Bryce • solo_traveller • gb
8
2026-07-24 • via Nuitee