Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleaning issues
Inconsistent breakfast quality

Categories

Cleanliness
8.04
Some rooms mentioned as not well cleaned, affecting the sentiment.
Service
9.51
Exceptional service noted across multiple reviews, particularly from staff like Orchi and Mahfuz.
Location
9.05
Great location with views of the river and proximity to shopping.
Room Quality
8.5
Rooms generally well-received with some comments on cleanliness.
Amenities
8.53
Good amenities, though some specific services like pool reservation are noted as inconvenient.
Value for Money
8.49
Good value for the price, complimentary upgrades mentioned.
Food and Beverage
8.04
Breakfast quality noted for improvement but overall satisfactory.
Overall Experience
8.61
Positive experiences highlighted, with guests planning return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:11

Property Description

Riverfront Location and Convenient Access

Situated on the south side of the River Thames, Park Plaza London Riverbank offers easy access to iconic London landmarks such as the London Eye and Houses of Parliament. With the London Underground just 650 metres away, exploring the city is a breeze.

Wellness Facilities and Fitness Center

Unwind after a day of sightseeing in the hotel's fitness centre, complete with TechnoGym equipment, free weights, and a relaxing sauna and steam room. Guests can also take a dip in the indoor pool for a refreshing break.

Luxurious Rooms with Stunning Views

Each air-conditioned room at Park Plaza London Riverbank boasts modern amenities including flat-screen TVs, EU/US power sockets, and minibars. Upgrade to a room with a view of the River Thames and London skyline for an unforgettable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Park Plaza London Riverbank now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. Our groups team will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog. Please note that dogs will incur an additional charge of GBP 25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.6
Based on 17997 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.61
S
süreyya couple tr
6
2026-05-31 via Nuitee
A
A3758BEmiap Couples
10
Nadia is amazing!
Pros:

We had a really great experience staying at the plaza! Amazing customer service, specifically from Nadia! Will definitely come back!

2026-05-30 via Tripadvisor
C
Companion47429813630 Couples Birmingham, West Midlands, England
10
Lovely visit
Pros:

Wonderful stay at Park Plaza Riverbank. We were celebrating our anniversary and it’s a perfect location to squeeze in lots of activities from Battersea Power Station, to Buckingham Palace.
From arrival, all of the staff were welcoming and fantastic. Everyone from reception, to the bar/ breakfast service were very kind and helpful. Special thanks to Breeze - a beautiful lady who was as cool as her name. Nice toiletry products. Great breakfast. Would stay again!

2026-05-30 via Tripadvisor
G
GoPlaces552827 Family
10
Great stay
Pros:

Great experience at this kids-friendly hotel. Irene and her colleagues had been caring hosts during our stay

2026-05-30 via Tripadvisor
G
GillScott82 solo_traveller gb
10
Wonderful stay
Pros:

We had such a brilliant stay here. Special shout out to the staff who were smiley, friendly, and really happy to help. We were fortunate enough to have the pool completely to ourselves during the London heatwave and it was heavenly! Our room was lovely, and the aircon most welcome. Really highly recommended.

2026-05-30 via Nuitee
U
Urlauberin74 solo_traveller it
9
Pros:

Posizione, comfort camera, materasso comodo, colazione, vista panoramica, vicinanza ad alcune delle principali attrazioni di Londra e a 7 minuti dalla metropolitana Vauxhall.

Cons:

Manca la porta del bagno, mancano luci piccole da lettura

2026-05-30 via Nuitee
T
Trisha solo_traveller gb
10
2026-05-30 via Nuitee
R
rose couple gb
10
2026-05-30 via Nuitee
M
Mike couple us
10
Great place to relax
Pros:

By the river and in town

2026-05-30 via Nuitee
T
Teresa couple gb
10
2026-05-30 via Nuitee
E
Eric Jeffrey couple ca
4
The view was great, the late night food service was awful, lighting was terrible in our room.
Pros:

The view was totally awesome!!!

Cons:

The lighting in the room was absolutely terrible you could not see in to the closet and the safe with all the lights on full. The room was basically dark with recessed light around all the outer walls. The room smelled of some fragrance that was terrible. They are not allergy friendly at all my nose was running from the time we got there until we left. We did ask to be moved to another room of equal status and still including the view but we were not accommodated. No discussion at all!!!

2026-05-30 via Nuitee
J
John couple gb
8
Lovely quiet location close to landmarks
Pros:

Location

Cons:

Confusing lifts

2026-05-30 via Nuitee
L
Luke solo_traveller gb
9
Very good overall.
Pros:

Lovely quiet rooms with excellent coffee facilities.

Cons:

Long walk to get anywhere.

2026-05-30 via Nuitee
J
Jijith couple gb
10
2026-05-30 via Nuitee
M
Michael solo_traveller gb
9
London at its best
Pros:

Brilliant stay location fantastic for sights and tours

Cons:

Nothing

2026-05-30 via Nuitee
S
Sarah family_with_children gb
8
Brilliant! We will be recommending it to others.
Pros:

Loved how family friendly the hotel was, they cater really well for families. The staff were also exceptional - Erin and Paris in the restaurant and Liza in the amazing kids room.

Cons:

The room we had was a bit tired and next to a railway track.

2026-05-30 via Nuitee
E
Eleonora family_with_children it
7
2026-05-30 via Nuitee
H
Hatice family_with_children tr
10
2026-05-30 via Nuitee
S
Simeon family_with_children gb
9
2026-05-30 via Nuitee
E
Emerson solo_traveller gb
10
2026-05-30 via Nuitee