Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great views
Attentive staff
Cons:
Some amenities lacking
Higher pricing

Categories

Cleanliness
9.84
Rooms were reported as clean and well-kept.
Service
9.99
Friendly and attentive staff mentioned in multiple reviews.
Location
9.85
Great location with spectacular views, although some reviews noted it might be far for some.
Room Quality
9.8
Rooms well-equipped and cozy, enjoyed the views and modern amenities.
Amenities
9.33
Basic amenities provided, but noted issues like the minibar not functioning.
Value for Money
9.79
Some reviews noted higher prices typical of Swiss hotels, but quality justifies it.
Food and Beverage
9.84
Quality of food, especially breakfast, was appreciated by guests.
Overall Experience
9.99
Guests expressed a strong desire to return, indicating a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:19

Property Description

Panoramic Mountain Views and Free Wi-Fi
Experience stunning panoramic mountain views from our terrace at Hotel Bella Vista. Stay connected with complimentary Wi-Fi throughout the property, ensuring you can share your memorable moments instantly.

Gourmet Delights and Local Wines
Indulge in freshly baked pastries made by our skilled baker owner. Enjoy a wide selection of 35 different types of tea, perfect for a relaxing afternoon. Pair your meals with local wines from Valais at our bar for a complete culinary experience.

Convenient Shuttle Service
Take advantage of our shuttle service to and from Zermatt train station, available upon request for a hassle-free arrival and departure experience.

Book your stay at Hotel Bella Vista now to enjoy these exceptional amenities and more!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9.8
Based on 205 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.8
Amenities: 9.33
Value for Money: 9.79
Food and Beverage: 9.84
Overall Experience: 9.99
E
Elisabeth • couple • at
10
2026-10-16 • via Nuitee
K
Kenton • couple • us
10
Perfect hotel close to downtown location, close to the lifts and a great view of the Matterhorn
Pros:

Even though it was off-season, the staff, particularly Celine, were fantastic, kind and helpful!

Cons:

We had no bad experience in any aspect -

2026-10-15 • via Nuitee
M
María • solo_traveller • pe
10
Everything was nice and very valm
Pros:

The view of the Matterhorn is amazing!!

Cons:

The spa schedule was too short

2026-10-07 • via Nuitee
V
Vincent • solo_traveller • us
9
The view was breath taking.
Pros:

Food was beyond excellent

2026-09-08 • via Nuitee
Y
Yohei • solo_traveller • jp
10
2026-09-04 • via Nuitee
W
WEN-CHIEH • extended_group • tw
10
Everything is good
Pros:

服務人員超級讚！

2026-09-02 • via Nuitee
T
Théo • solo_traveller • fr
9
Pros:

Personnel réactif et souriant malgré une réservation tardive

Cons:

Malheureusement le jour où je suis arrivé un problème de dégât des eaux crée beaucoup de bruit le soir

2026-08-31 • via Nuitee
S
Suleman • extended_group • gb
10
This was such a beautiful clean well run Hotel thank you very much for hosting me
Pros:

Amazing view , when you sit down to have breakfast in the morning

Cons:

Stairs from the station

2026-08-28 • via Nuitee
H
Harumi • solo_traveller • jp
8
マッターホルンビューが想像していた以上に、素晴らしく、朝焼けも見れました。
Pros:

駅から離れているが、滞在する部屋からマッターホルンが見えたので、さまざまな表情の山が見れて最高でした。手作りのパンやオレンジの皮を無駄にしないなど、取り組みが素晴らしいと思いました。滞在中、優しい気持ちになれました。

Cons:

ホテルに直接、予約すると送迎は無料になるようだが、外部の予約サイトを経由して予約すると有料になる点。勾配のある坂を上らないとならないので、駅前に出たりするのは少し億劫に感じることもありました。

2026-08-21 • via Nuitee
A
Angelo • couple • br
10
Uma estadia para ficar lembrada para sempre.
Pros:

O quarto era super confortável, banheiro limpo e espaçoso, e o melhor é a vista, vista do matterhorn o tempo inteiro. O café da manhã também era muito especial, com uma grande variedade de itens e uma vista deslumbrante. A receptividade da responsável também foi muito positivo, cheguei depois do horário do check in e recebi todas as orientações para não ter problema na minha chegada.

Cons:

O cobertor da cama de casal é individual, então não tem um único cobertor e lençol para a cama de casal.
O hotel fica depois de uma subida, e como fomos a pé, tivemos que fazer um esforço para chegar. Mas nada que o taxi da cidade não resolva. Só quisemos economizar no transporte.

2026-08-21 • via Nuitee
N
NORITOSHI • family_with_children • gb
9
2026-08-19 • via Nuitee
K
Karla • couple • br
10
Hotel maravilhoso, com uma vista perfeita!
Pros:

A hospedagem foi incrível! Staff extremamente gentil e educado. A vista do quarto para o Matterhorn ganhou o meu coração! A localização do hotel é ótima, assim como o café da manhã. O banheiro é excelente! Nós adoramos também a noite do fondue oferecida pelo hotel.

Cons:

A falta de um frigobar no quarto, dificultou bastante a nossa logística. Além disso, durante a noite fez bastante calor, seria interessante disponibilizar um ventilador para o verão.

2026-08-16 • via Nuitee
K
Krzysztof • family_with_children • pl
10
Pros:

Excellent. Marked as 3 stars, but better than many 4-stars. We had the tarrace with Matterhorn view. I do not describe this view or give it comments, because there are no words for it in human language. The stuff was extremely nice and helpful. Maybe it is not very cheap but this is Zermatt with Matterhorn view: the price is just OK.

2026-08-14 • via Nuitee
M
Munirah • solo_traveller • my
10
2026-08-12 • via Nuitee
R
Raed • extended_group • us
10
Very respectful and professional super helpful staff & Perfect breakfast with best outdoor view of Matterhorn
2026-08-02 • via Nuitee
N
Nicole • solo_traveller • ch
9
C’était parfait
Pros:

Parfait

2026-07-25 • via Nuitee
M
Monika • solo_traveller • ch
10
2026-07-22 • via Nuitee
D
Denise • solo_traveller • ch
9
Pros:

La gentillesse du personnel

2026-07-20 • via Nuitee
M
merve • family_with_children • tr
9
Pros:

Clean hotel, beautiful view and friendly staff. We completed our holiday with our children in safety and peace. I definitely recommend it.

2026-07-09 • via Nuitee
N
Nico Dind • solo_traveller • ch
9
2026-06-25 • via Nuitee