Dorisol Estrelicia Hotel

Hotels
7.3 (5049 reviews)
Rua da Casa Branca , Funchal , PT
+351 291 706 600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Room quality issues
Cleaning concerns

Categories

Cleanliness
6.6
Concerns about cleanliness in some areas were mentioned, such as the restaurant not being fully cleaned.
Service
8.56
The staff were noted to try hard to maintain service standards despite difficult conditions.
Location
8.6
The hotel has a good location with access to nearby attractions.
Room Quality
5.56
Several reviews cited poor room conditions, including outdated features and insufficient amenities.
Amenities
7.59
The hotel offers some amenities like a pool and gym, but there were complaints about missing features.
Value for Money
7.05
While the price was mentioned positively, the overall experience did not meet expectations.
Food and Beverage
7.1
Breakfast variety was noted, though some felt it lacked quality and variety over time.
Overall Experience
7.37
The experience was acceptable overall, with some highlights but notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:53

Property Description

Panoramic Views and Modern Rooms
Dorisol Estrelicia offers stunning panoramic views of Funchal bay and modern rooms with cable TV and work desks, many overlooking the beautiful hillside towards the Atlantic Ocean.

Relaxation and Recreation Facilities
Guests can unwind at the mini-spa with a massage room, indoor pool, and gym. For entertainment, there are billiards, darts, and table tennis available in the recreation room.

Dining and Entertainment Options
Indulge in delicious breakfast buffets and evening dinners at the ground-floor restaurant. Experience music nights at the terrace bar during summer or enjoy live music and happy hour at the piano bar.

Book now to experience the perfect blend of relaxation and entertainment at Dorisol Estrelicia!

Important information:

Please note that when booking more than 3 rooms, different policies may apply.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FNC

Location

Guest Reviews

7.3
Based on 5049 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.6
Room Quality: 5.56
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 7.1
Overall Experience: 7.37
R
Roman • couple • ua
1
So to sum up, the hotel deserves a rating of 7 max, but the way we were treated was a joke.
Pros:

Location in Funchal. Fine breakfast. Nice pool.
Staff was welcoming, apart of a receptionist that accommodated us.

Cons:

One by one:
- Location on a hill, you need to climb up the hill to get to the hotel for a few minutes. When arrived, we asked for a luggage courtesy at the hotel downstairs, which is promoted as free, to help to get up, but receptionist said not possible.
- Daily cleaning yes, no fresh towels during a week
- Staff: a receptionist that met us needs to be fired or conduct a training + stop making inappropriate jokes.
- And most important why we rate is as 1: we booked a room with a pool view as on booking, asked specifically for the highest floor possible and they gave a room … at the ground floor, which didn’t meet our booking requirements. We asked for a different one and they offered the only available room in the entire hotel of, I believe, 200 rooms - right in front of a pool with a bar where people stare you walking inside unless you close curtains. And every single night, listening to shows with music playing until 11 PM.

2026-10-31 • via Nuitee
A
Ana Maria • family_with_children • fr
10
Pros:

Tout!!! Génial, très satisfaite !!

2026-10-31 • via Nuitee
S
Sandra Tomczak • family_with_children • de
9
Pros:

Am besten hat uns das Restaurant gefallen. Das Personal dort war einfach spitze und hat uns die Abende noch schöner gemacht! Besonders hervorheben möchten wir Flavio – einfach klasse! 😊

Auch das Frühstück war hervorragend und bot eine riesige Auswahl. Das Preis-Leistungs-Verhältnis war wirklich super.

Absolut empfehlenswert! Wir würden jederzeit wiederkommen!

2026-10-31 • via Nuitee
M
Matias Alejandro • couple • cl
9
2026-10-30 • via Nuitee
G
Goran • family_with_children • si
9
2026-10-30 • via Nuitee
C
Cândido • solo_traveller • pt
6
It was nice
Pros:

Nice pool

Cons:

The curtains didn’t block the sunlight completely and people slam the door a lot

2026-10-29 • via Nuitee
G
Gabriela • couple • pt
6
Foi bom, mas com ressalvas
Pros:

A área externa é ótima, sempre tem algum show à noite, a piscina é ótima e os funcionários são sempre uma simpatia

Cons:

O quarto que ficamos a janela dava para o vão do prédio onde ficava o sistema de ventilação da cozinha então as 6h da manhã até às 10h da noite ficava o barulho do exaustor, isso nos incomodou um pouco, a cama não era muito confortável. O que parece que tudo que eles investem na área externa fica esquecido de investir nos quartos

2026-10-28 • via Nuitee
I
Ingelore • extended_group • de
7
2026-10-28 • via Nuitee
D
Danilson de Jesus • family_with_children • fr
8
2026-10-28 • via Nuitee
Ângela • family_with_children • pt
2
Pros:

Quase nada apenas localização

Cons:

Comida, o facto dos funcionários muitos não saberem falar português, o hotel precisar de obras, não haver isolamento sonoro

2026-10-28 • via Nuitee
O
Oliveira • couple • pt
6
Pros:

Os funcionários eram bastante simpáticos, o pequeno almoço era bom

Cons:

O facto do estacionamento do hotel ser pago, ter que subir uma subida íngreme até chegar ao hotel porque estacionei nas redondezas, não tem ar condicionado e estar bastante calor

2026-10-26 • via Nuitee
B
Bruno • family_with_children • pt
2
Pros:

A cama e o pequeno almoço

Cons:

O quarto é do século passado sem ac

2026-10-26 • via Nuitee
B
Benjamin • couple • fr
9
2026-10-25 • via Nuitee
B
Beatriz • family_with_children • pt
9
2026-10-25 • via Nuitee
M
Margarido • couple • pt
10
2026-10-25 • via Nuitee
V
Victoria • family_with_children • de
6
Könnte besser sein
Pros:

Eine sehr gute Lage - in der Nähe von der Promenade/ Badestelle, unzählige Läden und Restaurants gleich um die Ecke, eine sehr gepflegte Anlage (draußen), sehr freundliches und zuvorkommendes Personal. Schöne Sonnenterrasse.

Cons:

Zimmer: Sehr veraltete Ausstattung. Eine Renovierung wäre generell sinnvoll. Die Duschkopf-Befestigung ist kaputt, die Duschgelspender funktioniert nicht. Matratzen sowie Kissen sind unbequem. Darüberhinaus sind die Decken lediglich in die zwei Bettlacken „ummantelt“ statt Bettbezüge…
Verpflegung: Bei der gebuchten Halbpension-Option sind die Getränke gesondert zu bezahlen.
Spa/Pool drinnen: eine vorherige Anmeldung ist notwendig, wobei zu der gebuchten Zeit kein Personal zum Reinlassen da ist. Der Bereich verfügt über zwei Saunen, eine davon - Dampfsauna ist out of order. Das Wasser in der Whirlpool stinkt eckelhaft und die Anlage selbst funktioniert nicht einwandfrei. Das Wasser in den beiden Pools (drinnen sowie draußen) ist kalt - nicht einmal 27 Grad, wie angegeben.

2026-10-25 • via Nuitee
J
Jan • extended_group • ca
5
The first room they put us in was very poor ……..two outlets in the whole room which one was taken by the tv.
Pros:

Pool

Cons:

Staff was not real friendly

2026-10-24 • via Nuitee
A
ana lucia serra • family_with_children • pt
7
Vale pela localização
Pros:

Excelente localização, sala pequeno almoço agradável.

Cons:

Pessoas da recepção com muito pouca simpatia, o check in é só as 15h00, chegamos eram 14h00, não houve uma boa abordagem disseram logo para irmos dar uma volta, irmos almoçar a Câmara de Lobos, nao pode ser assim a pessoa vem cansada da viagem se vai para o hotel é para ser recebida com delicadeza, no minimo oferecerem um local para deixarmos as malas, e depois as 15h00 o check in deveria estar ok, mas infelizmente o quarto só ficou pronto eram 15h25. O estacionamento do hotel é muito reduzido o que obriga a estacionar o carro fora.
O hotel está a precisar de uma grande remodelação, janelas e portas muito frageis ouve se tudo no exterior.

2026-10-23 • via Nuitee
C
Christoph • family_with_children • de
6
2026-10-23 • via Nuitee
K
kirsty • solo_traveller • gb
7
Lovely friendly staff and entertainment
Pros:

Friendly staff , huge rooms , good entertainment, good location, good breakfast

Cons:

Needs modernising , electric sockets need fixing , outside area to room very dirty, VERY steep hill

2026-10-22 • via Nuitee