THE KNOT TOKYO Shinjuku

Hotels
8.4 (15805 reviews)
Shinjuku-ku, Nishishinjuku 4-31-1 , Tokyo , JP
+81 3-3375-6511

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location (close to Shinjuku / transport)
Friendly, helpful staff
Clean rooms and good in-room amenities
On-site bakery and restaurant
Good breakfast
Cons:
Rooms and bathrooms frequently described as very small
Limited storage space for luggage
Long coffee lines and crowded breakfast area
Occasional housekeeping/cleanliness inconsistencies
Some concerns about value for money

Categories

Cleanliness
8.3
Most reviews describe rooms as clean and well-equipped (hairdryer, kettle, towels). A few notes mention dust behind furniture and less-than-daily tidying, so overall cleanliness is good but not perfect.
Service
9.8
Staff are repeatedly praised as friendly, helpful and efficient (quick check-in, 10/10 for staff in several reviews). One review reported inflexibility, but strong positive service sentiment across reviews justifies a high score.
Location
9.7
Location is consistently highlighted as a major strength: close to Shinjuku and other transport hubs, yet in a relatively quiet area with easy access to restaurants and shops.
Room Quality
6.6
Frequent complaints about very small rooms and tiny bathrooms, occasional leaking shower base and limited storage. Premium rooms noted as larger, but standard room size is a clear weakness.
Amenities
8.1
On-site bakery, bar/coffee and useful in-room items (kettle, hairdryer) are positives. Some amenities issues: long coffee lines, no water cooler, and worn furniture in breakfast area.
Value for Money
7.2
Several guests felt the price was high relative to room size and breakfast crowding (noted as expensive by some). Overall value is acceptable but not outstanding.
Food and Beverage
8.1
Breakfast and the on-site bakery/restaurant are praised for quality and taste. However, breakfast seating and capacity issues and long coffee queues reduce the score slightly.
Overall Experience
9.4
Net sentiment is positive: excellent staff and location make the stays enjoyable for most guests, with many saying they'd stay again. Room-size and occasional service/housekeeping issues temper the experience but do not dominate.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Modern Accommodations
Hotel The Knot Tokyo Shinjuku, open from August 2018, offers contemporary accommodation in Tokyo. The rooms feature a flat-screen TV, kettle, and desk, providing guests with comfort and convenience during their stay.

Convenient Location
Situated just 1.8 km from the iconic Meiji Jingu Shrine, guests can easily explore the city and enjoy its rich cultural heritage. Additionally, attractions like Shinjuku Gyoen National Garden and NHK Studio Park are within a few kilometers from the hotel.

Stunning Views
Guests at Hotel The Knot Tokyo Shinjuku can relish breathtaking city views from the property. Whether it's day or night, the panoramic vistas offer a memorable backdrop to your stay in Tokyo.

Book Hotel The Knot Tokyo Shinjuku now for a delightful and convenient stay in the heart of Tokyo!

Important information:

Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

Construction: Legal inspection of electrical equipment
Closed on: Wednesday, January 7, 2026
Suspended services: Entire building (guest rooms and all restaurants)An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.4
Based on 15805 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.7
Room Quality: 6.6
Amenities: 8.1
Value for Money: 7.2
Food and Beverage: 8.1
Overall Experience: 9.4
S
Suzanne • couple • au
6
Would not come back
Pros:

Not a lot unfortunately

Cons:

Inflexible staff, poor service, bathroom terrible

2026-10-31 • via Nuitee
N
Nicola • family_with_children • gb
8
2026-10-31 • via Nuitee
P
Pauline • couple • fr
8
2026-10-31 • via Nuitee
M
Mohammad • couple • gb
8
Pros:

Location and great staff

Cons:

Really small rooms and toilet. Our shower base was leaky and would soak the floor.

2026-10-31 • via Nuitee
M
Margaret • couple • gb
10
A great stay at the Knott.
Pros:

Great location. Clean room, comfortable beds. Added bonus of toiletries. Staff were friendly and helpful. Lovely bakery and bar/coffee on site. Quiet location but so close to restaurants etc A few minutes walk from a subway.

Cons:

Nothing

2026-10-31 • via Nuitee
Y
Yoon Choy • couple • au
5
Pros:

The location

2026-10-31 • via Nuitee
O
Olivia • extended_group • se
8
2026-10-31 • via Nuitee
N
Ninette • extended_group • cr
10
Pros:

Esta muy bien ubicado y el ambiente esta bonito

2026-10-31 • via Nuitee
S
Santiago • couple • mx
10
Pros:

Clean, super functional, a nice young environment, nice location

Cons:

A bit small.

2026-10-31 • via Nuitee
A
Antonio • couple • ch
8
2026-10-31 • via Nuitee
K
Kati • family_with_children • au
10
2026-10-30 • via Nuitee
A
Antonietta • couple • it
8
Ci siamo trovati molto bene, posizione ottima e staff gentilissimo
Pros:

Posizione e staff

Cons:

La pulizia della camera dovrebbe essere quotidiana

2026-10-30 • via Nuitee
C
Cleon • extended_group • au
9
Pros:

Location

Cons:

The coffee line downstairs.
No water cooler.

2026-10-30 • via Nuitee
E
Elisabeth • couple • fr
9
2026-10-30 • via Nuitee
I
Igors • family_with_children • lv
10
2026-10-30 • via Nuitee
D
Dernout • extended_group • fr
8
Pros:

Rapidité

Cons:

Petit dej et dîner

2026-10-30 • via Nuitee
B
Bastien • family_with_children • gb
6
Does the job, but not for the price.
Pros:

Overall very friendly and helpful staff, 10/10 for them. Bakery downstairs is good and the hotel overall does the job. Very effective checking process.

Cons:

Honestly, for this price level, one expect a bigger room (ours was very tiny). Breakfast is good overall but they don’t seem to have enough room, for everyone, given it is costly (on Japanese standards), this is disappointing. Furniture is worn out especially the dirty chairs in the breakfast room.

2026-10-30 • via Nuitee
E
Elisabeth • couple • fr
9
2026-10-30 • via Nuitee
J
Jennifer • couple • de
9
Pros:

Alles war sehr sauber. Föhn, Wasserkocher und viele Handtücher waren verfügbar.

Cons:

Das Zimmer ist zwar nicht sehr groß, aber mehr als ausreichend und zwei Koffer finden Platz.

2026-10-29 • via Nuitee
H
Hideki • couple • jp
5
寝るだけのホテル😊
2026-10-29 • via Nuitee