Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable rooms
Good service
Value for money
Cons:
Noise issues
Deteriorated furniture
Distance from city center

Categories

Cleanliness
8.46
Multiple mentions of cleanliness being an issue but generally acceptable for a hotel.
Service
9.23
Staff described as pleasant, with good service overall.
Location
8.27
Some reviews mention distance from the center, impacting convenience.
Room Quality
8.72
Rooms generally comfortable and spacious, with some aging furniture.
Amenities
8.55
Some amenities are positively reviewed while others require attention.
Value for Money
8.71
Prices perceived as reasonable for the quality provided.
Food and Beverage
8.76
Food options are reviewed positively, with good value.
Overall Experience
8.93
Overall experience is favorable despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:13

Property Description

Luxurious Accommodation with Modern Amenities

Hotel Nelva, located just a short stroll away from Murcia's historic center, offers a luxurious stay with a range of modern amenities. The rooms feature hydromassage showers and flat-screen satellite TVs, ensuring a comfortable and relaxing experience for guests.

Scenic Views and Relaxation

Surrounded by expansive gardens, the hotel provides stunning city views and a tranquil atmosphere. Guests can unwind on the sun terrace or enjoy the panoramic lifts for a unique perspective of the surroundings.

Delicious Dining Options

Indulge in traditional dishes from the Murcia region at the Oro Negro Restaurant, known for its fresh and flavorful offerings. Additionally, the seasonal snack-bar provides a perfect spot to grab a quick bite during the summer months.

Experience luxury, comfort, and convenience at Hotel Nelva. Book your stay now for an unforgettable getaway.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

For GPS devices, please introduce the following address: Avenida Juana Jugan 1, 30006.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13.20 per day.

Location

Guest Reviews

8.7
Based on 6907 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.27
Room Quality: 8.72
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
J
Jose • couple • es
10
Corta
Pros:

Lo mejor: el personal de recepción. Y en especial un chico del que no recordamos su nombre

Cons:

Un poco deteriorado un ascensor que hacía mucho ruido

2026-06-13 • via Nuitee
J
Jose carlos • solo_traveller • es
10
Pros:

Habitación muy cómoda y el personal de diez

2026-06-13 • via Nuitee
O
Oukili • solo_traveller • ma
9
2026-06-13 • via Nuitee
D
Derek • couple • gb
9
Good location if using the local buses. Polite and professional staff.
Pros:

Easy check in. Good size room. Clean and tidy. Good breakfast choices.

Cons:

Not enough variety for lactose allergies. No oat milk or vegitable based spread.

2026-06-13 • via Nuitee
M
Maria Teresa • couple • es
10
Hotel Perfecto para negocios y vacaciones
Pros:

El hotel es perfecto; calidad y servicio. Personal muy simpatico y amable.

Cons:

Todo perfecto, no tengo ninguna pega.

2026-06-12 • via Nuitee
S
Steve • couple • gb
8
Excellent value city break hotel.
Pros:

Great value for money. Room a good size and well equiped. Nice little extras included eg toothbrush and razor. Room very quiet for city centre. Excellent breakfast for quality and choice. Nice meal in the evening but the restaurant was a little soleless. Lovely swimming pool. Well maintained.

Cons:

Location easy to find but a bit of a walk to the centre on a hot day. Staff efficient but not all were particularly cheerful.

2026-06-11 • via Nuitee
J
Jonathan • couple • pt
5
Ok, wouldn’t stay again. Location and hotel interior not the best.
Pros:

The hotel was ‘Ok’ just for one night

Cons:

Hotel is not in the best location. Breakfast wasn’t too good and in a room that was very unwelcoming. Breakfast items were boring and not very good quality. The swimming pool was closed! It was 34 degrees and the pool was closed and only open at weekends! Bad show!

2026-06-11 • via Nuitee
• family_with_children • es
10
Maravilloso
Pros:

El personal y la limpieza

Cons:

Me gustó todo estaba todo perfecto

2026-06-11 • via Nuitee
E
Elaine • couple • gb
8
Very good
Pros:

Room fine breakfast good pool area small and hard to get sun beds. Staff friendly @ good location

Cons:

Area at pool @ sunbed not available

2026-06-11 • via Nuitee
A
Alberto • solo_traveller • es
10
Pros:

Personal, instalaciones, limpieza y ubicación excelentes

2026-06-10 • via Nuitee
A
Angel • solo_traveller • es
10
Pros:

Todo estaba perfecto

2026-06-10 • via Nuitee
J
James • solo_traveller • gb
4
2026-06-10 • via Nuitee
J
Johanna • solo_traveller • nl
9
Pros:

Prachtig hotel op loopafstand van het centrum. Ruime kamer. Heerlijke bedden. Vriendelijk personeel.

Cons:

De twee fauteuils in de kamer hadden hun beste tijd gehad. Zag er niet 4 sterren waardig uit.
Geen koffie/thee faciliteiten op de kamer

2026-06-10 • via Nuitee
A
Aimee • couple • gb
8
An oasis in sunny Murcia
Pros:

Fantastic pool

Cons:

Location wasn’t great. Bit of a walk to the more touristy area

2026-06-09 • via Nuitee
V
Vadillo muñoz • solo_traveller • es
9
Pros:

El hotel es muy grande y tiene muy buen servicio.
Las habitaciones grandes, aunque en mi caso las camas no eran muy cómodas, pero para pasar unos días está bien.

Cons:

Mejorable la limpieza de los baños, específicamente la ducha.

2026-06-09 • via Nuitee
J
John • couple • ie
7
Attractive hotel with a decent pool area. Lots of wide open spaces that are often under utilised
Pros:

Attractive spacious and clean public areas
Pool was well maintained and relaxing
Breakfast was well stocked

Cons:

Room lacked tea and coffee making facilities.
Not enough loungers considering the amount of space that was available to the hotel. When it's busy there should be the ability to add more loungers to the lower paved section which is vast and completely empty most of the time
The outdoor bar was under utilised. And not open enough. Meaning people were having to buy drinks at the main lounge and walk down steps with drinks to sit outside the pool area when the pool bar was closed.

2026-06-09 • via Nuitee
A
Aurora • couple • es
9
2026-06-09 • via Nuitee
C
Chaoui • couple • es
10
2026-06-08 • via Nuitee
K
Kathryn • solo_traveller • gb
10
Excellent
Pros:

Fabulous weekend with wedding party.

Cons:

Bathroom room needs updated

2026-06-08 • via Nuitee
M
María Jose • solo_traveller • es
9
Pros:

Todo

2026-06-08 • via Nuitee