Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable rooms
Good service
Value for money
Cons:
Noise issues
Deteriorated furniture
Distance from city center

Categories

Cleanliness
8.46
Multiple mentions of cleanliness being an issue but generally acceptable for a hotel.
Service
9.23
Staff described as pleasant, with good service overall.
Location
8.27
Some reviews mention distance from the center, impacting convenience.
Room Quality
8.72
Rooms generally comfortable and spacious, with some aging furniture.
Amenities
8.55
Some amenities are positively reviewed while others require attention.
Value for Money
8.71
Prices perceived as reasonable for the quality provided.
Food and Beverage
8.76
Food options are reviewed positively, with good value.
Overall Experience
8.93
Overall experience is favorable despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:13

Property Description

Luxurious Accommodation with Modern Amenities

Hotel Nelva, located just a short stroll away from Murcia's historic center, offers a luxurious stay with a range of modern amenities. The rooms feature hydromassage showers and flat-screen satellite TVs, ensuring a comfortable and relaxing experience for guests.

Scenic Views and Relaxation

Surrounded by expansive gardens, the hotel provides stunning city views and a tranquil atmosphere. Guests can unwind on the sun terrace or enjoy the panoramic lifts for a unique perspective of the surroundings.

Delicious Dining Options

Indulge in traditional dishes from the Murcia region at the Oro Negro Restaurant, known for its fresh and flavorful offerings. Additionally, the seasonal snack-bar provides a perfect spot to grab a quick bite during the summer months.

Experience luxury, comfort, and convenience at Hotel Nelva. Book your stay now for an unforgettable getaway.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

For GPS devices, please introduce the following address: Avenida Juana Jugan 1, 30006.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 5, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13.20 per day.

Location

Guest Reviews

8.7
Based on 7104 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.27
Room Quality: 8.72
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
A
Ana María • solo_traveller • es
10
2026-07-25 • via Nuitee
C
Colin • couple • gb
8
A really confortable stay at a time of really uncomfortable weather.
Pros:

Cannot fault anything. Room cleaned daily and done well. Breakfast was very good with wide selection of food, as well as hot and cold drinks. The dinner menu was a bit smaller than the menu I saw on-line but the lobby bar proved an ideal alternative for a lighter evening meal. The pool was ideal both in size and facilities and, with the hot weather, was an excellent way to cool down.

Cons:

The hotel was a little further from the city centre than we expected and, as the daily temperatures reached 103 degrees, it made stroling around the main attractions a little bit challenging. I appreciate I could take taxis (and we did - for around 7 euros.) but I wondered if the hotel would consider a shuttle service first peak periods.

2026-07-25 • via Nuitee
J
Jhajaira Gómez Segura • solo_traveller • es
10
2026-07-25 • via Nuitee
S
Sergi • solo_traveller • es
10
2026-07-25 • via Nuitee
T
Torquil • couple • gb
8
2026-07-25 • via Nuitee
K
Kath • solo_traveller • gb
9
Pros:

The large bed and bathroom. Very good breakfast. Lovely pool. We liked the glass lift with great views.

Cons:

Unpleasant smell in the lounge/ bar area.

2026-07-24 • via Nuitee
U
Umberto • couple • br
9
Muito boa. Recomendo
Pros:

Café da manhã excelente. Piscina muito boa. Restaurante muito bom. Funcionários muito educados e amáveis. estacionamento muito bom.

Cons:

O único problema é o barulho de veículos na rua. O isolamento acústico deixou a desejar.

2026-07-24 • via Nuitee
V
Vicenta+Alicia • couple • es
10
2026-07-24 • via Nuitee
S
Stefan • solo_traveller • es
10
Pros:

Very nice hotel. Comfortable rooms with big beds and AC. The pool area is great and the breakfast has a quality selection.

Cons:

Nothing, great value for money for the quality of establishment.

2026-07-24 • via Nuitee
R
Ramón • couple • es
7
2026-07-24 • via Nuitee
S
Sandalio • solo_traveller • es
8
Pros:

Las habitaciones, la educación gentileza del personal y el restaurante, buen servicio de taxi

Cons:

Que no se pueda desayunar pronto (tomar café, una tostada o croisant, etc..) en el bar de la entrada que la piscina fuera lugar de reunión acuática sin posibilidad cómoda de nadar unos largos que no hubiera parrilla de carbón en el exterior al atardecer.

2026-07-23 • via Nuitee
S
Sergio • family_with_children • es
10
Pros:

excelente todo

2026-07-23 • via Nuitee
D
Dario • couple • it
10
2026-07-23 • via Nuitee
B
Benito • solo_traveller • es
8
2026-07-23 • via Nuitee
J
Jose Luis • solo_traveller • es
10
Genial!!!
Pros:

Personal muy agradable y dispuesto a ayudar en todo, habitación amplia, cama enorme y muy cómoda, espectacular desayuno, buena piscina….super recomendable si visitan Murcia!!

Cons:

Todo muy bien!!

2026-07-23 • via Nuitee
D
Daniel • couple • es
8
Pros:

La piscina y la habitación. La cama era muy cómoda y la terraza era amplia

Cons:

El chiringuito de la piscina estaba más tiempo cerrado q abierto.

2026-07-23 • via Nuitee
M
MARILO • couple • es
9
2026-07-22 • via Nuitee
J
Jennifer • solo_traveller • gb
8
Pros:

Excellent pool. Room service was super. Staff helpful.
Great value for money.

2026-07-22 • via Nuitee
A
Andy • couple • gb
9
A superb stay.great views.great location in Murcia city
Pros:

Location, facilities,staff

Cons:

The doors on the fridge open opposite directions

2026-07-22 • via Nuitee
R
RACHIDY • solo_traveller • fr
7
2026-07-22 • via Nuitee