Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Dirty plates
Outside guests causing disturbance

Categories

Cleanliness
7.21
Some dirty plates were served which affected the overall perception.
Service
8.68
Staff were consistently praised for their friendliness and attentiveness.
Location
8.22
Conveniently located opposite the train station with good parking options.
Room Quality
8.17
Rooms were clean, tidy, and comfortable with useful amenities like iron and board.
Amenities
8.2
Included good amenities like iron and ironing board which are hard to find elsewhere.
Value for Money
7.66
Portion sizes were good but concerns regarding outside guests during busy times.
Food and Beverage
8.21
Food quality was praised with specific mentions of excellent Sunday lunch.
Overall Experience
7.68
Although there were some negatives, the overall experiences were positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:44

Property Description

Experience the Charm of The Great National Grand Hotel Swansea

Convenient Location: Situated in Swansea city centre, our landmark hotel is steps away from the train station and a short stroll from Swansea University and the stunning Gower Peninsula beaches.

Modern Comforts: Enjoy a relaxing stay in our rooms equipped with digital TV, power showers, and air conditioning. Stay connected with complimentary WiFi during your visit.

Dining and Entertainment: Unwind in the cozy guest lounge, savor casual dining at the Bistro Bar, or mingle at the vibrant Sports Bar known for its wide selection of international spirits and local brews.

Ready to immerse yourself in Swansea's vibrant scene? Book your stay at The Great National Grand Hotel Swansea today!

Important information:

Breakfast and Evening Meals are served in the Bistro.
Please note that when paying cash a further deposit of GBP 30 per person is payable at time of check-in and photo ID will also be required.
In the event a credit card is not valid, a cash deposit and ID is required or they will not be able to process the booking.
Please note that upon arrival, the property requires a £60 pre-authorisation on a valid credit/debit card for our King & Queen Suite room types, this will then be released on departure.
Unfortunately, the property will not be able to check guests in without a valid pre-authorisation on a credit/debit card for these two room types.
Check in for the King & Queen Suite is from 16:00.
Children are not permitted in our King, Queen Suite & Deluxe Double Room with Balconies due to balcony access.
Bookings of 5 rooms or more may have different cancellation/prepayment policy.
The property will contact you directly to confirm.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

Cleanliness: 7.21
Service: 8.68
Location: 8.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 7.68
H
Heiko • couple • de
9
Gutes Hotel
Pros:

Haben ein Upgrade mit Balkon und Whirlpool bekommen. Sehr großes Zimmer und gut ausgestattet. Gutes Frühstück

Cons:

Lage , theoretisch gut am Bahnhof gelegen aber rundherum sehr heruntergekommen.

2026-08-14 • via Nuitee
J
Jeffrey • extended_group • au
8
Our 3 day stay was great. We were able to drive to our destinations for sightseeing g.
Pros:

The hotel was in a great position. Parking was close by. The railway was across the road and restaurants a short walk away.

Cons:

Nothing that we can think of.

2026-08-14 • via Nuitee
K
Kelly • couple • gb
10
2026-08-13 • via Nuitee
M
Marek • solo_traveller • gb
5
2026-08-12 • via Nuitee
M
Matthias • couple • ch
9
Angenehmes Hotel beim Bahnhof
Pros:

ausgezeichnete Lage gegenüber dem Bahnhof, kleines, aber sehr praktisch eingerichtetes Zimmer, sehr gutes Bett, grosszügige Kaffee-/Tee-Einrichtung. Gutes Frühstück, gute schalldichte Fenster.

Cons:

seltsamerweise kommt zuerst immer etwa 1 Minute lang sehr heisses Wasser aus allen Kaltwasserhahnen, bevor es dann langsam lauwarm wird...

2026-08-11 • via Nuitee
L
Lyn • solo_traveller • gb
8
Pros:

Staff on reception and in restaurant friendly and helpful. Rooms clean and comfortable. Easy to park in adjacent multi storey car park. Good location for Swansea centre.

2026-08-10 • via Nuitee
P
Paul • couple • gb
6
Bang average
Pros:

Central location

Cons:

Took an hour to be served breakfast

2026-08-10 • via Nuitee
R
Rachel • solo_traveller • us
8
I've stayed here for several years; it's convenience and Rebecca are to be lauded.
Pros:

Rebecca who worked the front desk and also helped other employees in the restaurant was remarkable, friendly and made one feel welcome.

Cons:

The construction has been going on for several years and it needs to be completed soon.

2026-08-10 • via Nuitee
D
Dylan • couple • gb
10
2026-08-09 • via Nuitee
A
Andrew • solo_traveller • gb
10
Pros:

Great location,great staff

2026-08-08 • via Nuitee
E
Elnaz • solo_traveller • gb
6
2026-08-08 • via Nuitee
J
joan • couple • gb
8
2026-08-08 • via Nuitee
S
Santosh • couple • gb
4
2026-08-07 • via Nuitee
M
Malcolm • couple • gb
8
2026-08-07 • via Nuitee
I
Isabelle • couple • gb
9
2026-08-07 • via Nuitee
E
Eisha • solo_traveller • gb
10
Pros:

It was really nice

2026-08-06 • via Nuitee
J
Joshua • family_with_children • gb
9
Pros:

Our whole stay at The Grand hotel was amazing. It was our first little family holiday with our 3month old and nothing disappointed. The staff were brilliant and made a big fuss over little man which he loved. The food was amazing (Burger sharing platter) and the coffee (Cappuccino) in the morning was amazing also. Location of the hotel is perfect relative to everything you’d want/need. We will definitely be staying again in the future.

2026-08-05 • via Nuitee
P
Paris Price • couple • gb
10
2026-08-05 • via Nuitee
S
Stephen • extended_group • gb
9
Apart from only serving Sunday roast lunchtime and evening the stay was excellent.
Pros:

The location is brilliant. The rooms were clean and loved the toiletries in bathroom.

Cons:

We arrived on Sunday and they were serving Sunday lunch. We came down in the evening to have bar food which was advertised but they were only serving Sunday roast which was a bit of a disappointment as who wants to eat two Sunday roasts.

2026-08-04 • via Nuitee
L
Lisa • extended_group • gb
6
We enjoyed our stay, staff very friendly, just room was like a small box
Pros:

Great location.

Cons:

Room small not like the photos
Bed to soft
No instructions for air con
Shower wouldn’t get hot, like warm

2026-08-03 • via Nuitee