The Grand Hotel Swansea

Hotels
•
Great National Hotels
8 (231 reviews)
Ivey Place High Street, Swansea, Wales, SA1 1NX , Swansea , GB
44-179-2645898

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Facilities

Meeting rooms
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Street parking
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Dirty plates
Outside guests causing disturbance

Categories

Cleanliness
7.21
Some dirty plates were served which affected the overall perception.
Service
8.68
Staff were consistently praised for their friendliness and attentiveness.
Location
8.22
Conveniently located opposite the train station with good parking options.
Room Quality
8.17
Rooms were clean, tidy, and comfortable with useful amenities like iron and board.
Amenities
8.2
Included good amenities like iron and ironing board which are hard to find elsewhere.
Value for Money
7.66
Portion sizes were good but concerns regarding outside guests during busy times.
Food and Beverage
8.21
Food quality was praised with specific mentions of excellent Sunday lunch.
Overall Experience
7.68
Although there were some negatives, the overall experiences were positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:44

Property Description

Experience the perfect blend of comfort and convenience at The Grand Hotel Swansea, ideally located in the heart of the city.

Modern Amenities
Stay connected with complimentary wireless internet throughout the property, making it easy to catch up on work or plan your adventures in Swansea. Our 24-hour front desk and express check-out ensure a hassle-free experience.

Delightful Dining Options
Savor delicious meals at our on-site restaurant or grab a quick snack at our coffee shop/café. For those late-night cravings, room service is available during limited hours, along with a welcoming bar/lounge for evening relaxation.

Comfortable Accommodations
Choose from 53 well-appointed, air-conditioned guestrooms equipped with essential comforts, including coffee/tea makers and hair dryers, ensuring a restful stay.

Don’t miss out on unforgettable experiences – book your stay at The Grand Hotel Swansea today!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, wedding services, and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 231 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 7.68
I
Ian • solo_traveller • gb
6
Staff great, location great, clean and tidy, but room on the small side, breakfast not great but expensive, not buffet,
Pros:

Location

Cons:

Bed, size of room

2026-07-25 • via Nuitee
K
Knievel Farikai • solo_traveller • zw
7
Pros:

Located very close to the train station

Cons:

Dirty electric kettle that could not be replaced after asking twice

2026-07-25 • via Nuitee
I
Ian • solo_traveller • ie
8
Pros:

Central location, staff were lovely, great food in the bar/restaurant.

2026-07-25 • via Nuitee
S
Sarah • couple • gb
7
2026-07-22 • via Nuitee
R
Rhiannon • couple • gb
6
Ok
Pros:

It was clean staff where friendly.

Cons:

My room was so small and i paid over £100

2026-07-22 • via Nuitee
M
Maqsood • couple • gb
8
2026-07-22 • via Nuitee
H
Heike • solo_traveller • de
7
Gut für die Durchreise
2026-07-22 • via Nuitee
R
rachel • couple • gb
8
Lovely 2 night stay. Perfect location. Rooms nice, comfortable and clean.
Pros:

The location is perfect.

2026-07-21 • via Nuitee
C
Chris • family_with_children • gb
9
Pros:

helpful staff.

Cons:

some minor bathroom maintenance needed.

2026-07-21 • via Nuitee
B
Ben Meecham • solo_traveller • gb
8
Very nice stay overall
Pros:

Lovely room, great location for access to town, train station, and car park.

Cons:

Quite loud at night (room facing the station and main road), and tiny sachets of coffee in the room. Carpeted floors would make it feel a lit comfier.

2026-07-21 • via Nuitee
J
Julia Stefanie • solo_traveller • gb
4
Dirty Room
Pros:

Close to the train station and bus stops

Cons:

It wasn't clean; In the room were used towels; The Duvet was dirty and the floor was quite dirty too

2026-07-21 • via Nuitee
R
Rita • couple • gb
8
You won’t do better !!
Pros:

Great hotel, on going work but still good..
breakfast is very good , great location and great staff . It always smells beautiful on entering ..

Cons:

Bed a bit firm for my old bones

2026-07-21 • via Nuitee
K
Kevin • solo_traveller • gb
10
2026-07-21 • via Nuitee
M
Margie • solo_traveller • gb
8
would definitely stay again
Pros:

bed very comfy
shower nice and hot
location very convenient
staff always friendly and helpful

Cons:

sunday roast dinner - too much food for one person!
shower a bit small

2026-07-21 • via Nuitee
Z
Ziki • couple • gb
7
2026-07-20 • via Nuitee
C
Chiara • couple • gb
9
Pros:

Clean, bed comfortable, staff very friendly, good breakfast

2026-07-17 • via Nuitee
M
Martin andrew • couple • gb
2
broken air conditioning outdated furniture and refused to change room from twin to double
Pros:

Not much

Cons:

Construction right next to the hotel with no warning that it was ongoing booked for a double room ended with a twin no working aircon just a cheap machine that blew warm air around.

2026-07-17 • via Nuitee
K
Kayleigh • solo_traveller • gb
8
2026-07-16 • via Nuitee
A
Adam • solo_traveller • gb
10
2026-07-15 • via Nuitee
E
Edwin • couple • nl
7
Hotel was in verbouwing.
Pros:

Parkeren in de naastgelegen parkeergarage, laad en losmogelijkheid voor het hotel. Hotel vlakbij het centrum. Goed ontbijt a la carte in een koel restaurant. Personeel doet zijn best om het gezellig te houden onder deze (verbouwings) omstandigheden.

Cons:

Hotel was in verbouwing, wat begrijpelijk is want het heeft een wat oubollige uitstraling m.n. binnen. Airco deed het niet, de vervangende mobiele "airco" had onvoldoende capaciteit daardoor een warme kamer. In de bar / restaurant wel heel koel. Wat vreemde geur op de gang en in de kamer. Smalle badkamer me een kleine douchecabine (bediening en waterstraal wel oké).

2026-07-15 • via Nuitee