ARENA Boutique Hotel Kuala Terengganu

Hotels
8.6 (5704 reviews)
No 49, Jalan Sultan Ismail , Kuala Terengganu , my
+60 17-666 7077

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Affordable
Cons:
Damp towels
Dust in the room
Limited parking

Categories

Cleanliness
7.68
Some reviews mentioned damp towels and dust, affecting cleanliness.
Service
9.15
Friendly staff and positive service experiences noted throughout reviews.
Location
9.19
Strategically located in the city with easy access to amenities.
Room Quality
8.64
Rooms reported as comfortable and spacious, with minor complaints.
Amenities
8.17
Decent amenities available, but parking issues noted.
Value for Money
8.63
Affordable prices compared to services provided.
Food and Beverage
8.68
Some mentions of convenience with nearby food options.
Overall Experience
8.65
General satisfaction expressed in numerous reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:32

Property Description

Modern Amenities and Services
Enjoy a range of modern amenities and services, including a sauna, bicycle rental, and free WiFi. Our 24-hour front desk and airport transfers ensure a seamless stay.

Comfortable Guest Rooms
Relax in our well-equipped guest rooms with air conditioning, flat-screen TV, and a workspace. A comfortable retreat after a day of exploring Kuala Terengganu.

Convenient Location
Located just 2.2 km from Batu Burok Beach, our hotel is close to popular attractions like the State Museum of Terengganu and Crystal Mosque. Experience the best of the city during your stay.

Ready to experience comfort and convenience in Kuala Terengganu? Book your stay at ARENA Boutique Hotel Kuala Terengganu now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated individuals that plan to stay-in for Tourism purpose, will be allowed to check-in at our hotel upon providing proof of vaccination
Special Pass to Fitness Center can be arranged upon request at hotel reception. Separate charges are applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5704 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
N
Nik • family_with_children • my
10
2026-07-25 • via Nuitee
A
Anne • couple • my
10
2026-07-25 • via Nuitee
C
chadayan • couple • my
6
2026-07-25 • via Nuitee
M
Muhammad Shafiq • couple • my
10
2026-07-25 • via Nuitee
H
Hafizah • solo_traveller • my
10
Pros:

place, facilities,comfort

2026-07-24 • via Nuitee
F
Ferdahus • couple • my
9
2026-07-24 • via Nuitee
N
Nurul • family_with_children • my
10
Selesa dengan bilik yang besar
Pros:

Thanks you

2026-07-24 • via Nuitee
I
Ilham • solo_traveller • my
10
2026-07-23 • via Nuitee
S
Suzana • extended_group • my
7
Good location but to improve cleanest
Pros:

location near pasar payang & nasi dagang atas tol & pulau warisan

Cons:

bathroom not clean. the floor & wall is sticky
Ada semut. once we put the food on the table, the ant will comeout

2026-07-23 • via Nuitee
N
Nurul Adlina • solo_traveller • my
7
2026-07-23 • via Nuitee
A
Azila • solo_traveller • my
10
Pros:

Setiap kali sy ambil ank kat U pasti hotel nie akn jd pilihan utk menginap.. Kedudukkan hotel yg strategik, dkt dgn pasar payang dan juga tmpt mkn selain kemudahan bank2 yg berdekatan.. Kebersihan bilik hotel juga di titik beratkan..pendek kata mmg sy sgt berpuas hati menginap di sini dan next visit sy pasti akn menginap di sini lg👌👍

Cons:

Cuma satu shj, cermin pintu utama hrp dpt di bersihkan sbb bleh nmpk cop di sana sini yg lain semua ok👌

2026-07-23 • via Nuitee
H
Hamdan • solo_traveller • my
10
2026-07-23 • via Nuitee
C
Chun Khuan • solo_traveller • my
6
Pros:

Very affordable price.

Cons:

My room was facing the main road. Traffic noise is very loud and can be heard all night long. You need to request a room not facing the main road.

2026-07-23 • via Nuitee
R
Rafizuddin • solo_traveller • my
9
2026-07-23 • via Nuitee
P
puteri • solo_traveller • my
10
2026-07-22 • via Nuitee
A
Asyraf • couple • my
10
Overall a very nice hotel for anyone reaching KT. Worth the dollars spent. Got Plan A restaurant and 7e downstairs which
Pros:

Near to nearby attractions especially kampung cina

Cons:

Window facing internal buildings for some units

2026-07-22 • via Nuitee
N
nazrah • family_with_children • my
10
2026-07-22 • via Nuitee
S
Sam Wang • solo_traveller • my
9
Pros:

Near City convenient to go any way like bank, pharmacy, F&B shop - Malay, Chinese restaurant or mamak shop.

Cons:

Parking space need to improve few places

2026-07-22 • via Nuitee
B
Balakrishnan • solo_traveller • my
10
Pros:

The hotel looks simple and nice. Got free car parking too. I enjoyed staying here with my family. Will plan to stay again during our next trip.

Cons:

Bath towels are torn. Toothbrush sets are not available. It's only provided upon request.

2026-07-22 • via Nuitee
H
HAZIMI • couple • my
10
2026-07-22 • via Nuitee