ARENA Boutique Hotel Kuala Terengganu

Hotels
8.6 (5577 reviews)
No 49, Jalan Sultan Ismail , Kuala Terengganu , my

Free
Children allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Affordable
Cons:
Damp towels
Dust in the room
Limited parking

Categories

Cleanliness
7.68
Some reviews mentioned damp towels and dust, affecting cleanliness.
Service
9.15
Friendly staff and positive service experiences noted throughout reviews.
Location
9.19
Strategically located in the city with easy access to amenities.
Room Quality
8.64
Rooms reported as comfortable and spacious, with minor complaints.
Amenities
8.17
Decent amenities available, but parking issues noted.
Value for Money
8.63
Affordable prices compared to services provided.
Food and Beverage
8.68
Some mentions of convenience with nearby food options.
Overall Experience
8.65
General satisfaction expressed in numerous reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:32

Property Description

Modern Amenities and Services
Enjoy a range of modern amenities and services, including a sauna, bicycle rental, and free WiFi. Our 24-hour front desk and airport transfers ensure a seamless stay.

Comfortable Guest Rooms
Relax in our well-equipped guest rooms with air conditioning, flat-screen TV, and a workspace. A comfortable retreat after a day of exploring Kuala Terengganu.

Convenient Location
Located just 2.2 km from Batu Burok Beach, our hotel is close to popular attractions like the State Museum of Terengganu and Crystal Mosque. Experience the best of the city during your stay.

Ready to experience comfort and convenience in Kuala Terengganu? Book your stay at ARENA Boutique Hotel Kuala Terengganu now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated individuals that plan to stay-in for Tourism purpose, will be allowed to check-in at our hotel upon providing proof of vaccination
Special Pass to Fitness Center can be arranged upon request at hotel reception. Separate charges are applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5577 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
L
Liza extended_group my
9
2026-06-20 via Nuitee
T
TAN extended_group my
8
Overall, it was a good stay despite a minor issue with the shower hot water.
Pros:

Lift provided, which made it convenient to carry luggage.

Cons:

The shower hot water could not be adjusted properly and was not hot enough.

2026-06-19 via Nuitee
N
NUR NAILY HAZIRAH BINTI solo_traveller my
10
2026-06-19 via Nuitee
Z
ZUL solo_traveller my
9
2026-06-19 via Nuitee
N
NUR NAILY HAZIRAH BINTI couple my
10
2026-06-19 via Nuitee
N
NUR NAILY HAZIRAH BINTI solo_traveller my
10
2026-06-19 via Nuitee
S
Safiza extended_group my
10
A perfect hotel for short trip either for business trip or leisure
Pros:

The location is fantastic. I definitely going to stay here again for my future trip to TGG.

Cons:

Nothing

2026-06-18 via Nuitee
S
Suzanna solo_traveller my
7
2026-06-18 via Nuitee
R
Rosina solo_traveller in
10
The best place to stay in KT
Pros:

We stay here every time we're in KT, and it's always good. The staff are friendly and helpful, rooms are clean and comfortable, it's quiet but very close to shops, restaurants, etc. Perfect for a short or longer visit to KT.

Cons:

Nothing.

2026-06-18 via Nuitee
W
Wada couple my
7
Pros:

Nice room deco
Spacious room

Cons:

A lot of dust
No windows

2026-06-18 via Nuitee
M
Muhammad Zaid solo_traveller my
10
Pros:

Good hotel

2026-06-18 via Nuitee
M
Mirko solo_traveller it
9
Pros:

Ottimo hotel con camera confortevole

Cons:

L'incertezza sul parcheggio

2026-06-17 via Nuitee
M
Muhammad Ashraf solo_traveller my
10
Agood weekend stay
Pros:

The room is spacious and clean

Cons:

Could have more hangers

2026-06-17 via Nuitee
H
Hafiz couple my
10
2026-06-17 via Nuitee
F
Fam extended_group my
8
Good
Pros:

Strategically located with spacious room. My second stay

2026-06-17 via Nuitee
R
Renuga Devi solo_traveller my
10
2026-06-17 via Nuitee
N
NOOR extended_group my
8
Comfortable stay with good service, would consider coming again.
Pros:

Very comfortable stay, affordable price, complete facilities, and the room was clean. The staff were very friendly and polite. The location is great, very convenient with nearby bank and 7-Eleven.

Cons:

The only downside is the parking space is limited, so it can be hard to find parking when it gets full.

2026-06-16 via Nuitee
M
Malik solo_traveller my
10
2026-06-16 via Nuitee
M
Mieza solo_traveller my
10
2026-06-15 via Nuitee
A
Akmalliah couple my
8
2026-06-15 via Nuitee