Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Kind staff
Delicious breakfast
Clean rooms
Good location
Cons:
Indoor pool advertisement misleading
Soft bed for some guests

Categories

Cleanliness
8.64
Rooms are renovated and perfectly clean.
Service
9.61
Very kind and attentive staff.
Location
9.15
Ideal location near the train station and walkable to Sorrento.
Room Quality
8.6
Rooms are described as practically new and clean.
Amenities
8.63
Includes a pool and an enjoyable garden setting.
Value for Money
9.09
Good value with excellent amenities and service.
Food and Beverage
9.14
Delicious breakfast with a great selection.
Overall Experience
9.11
A beautiful hotel experience with comfort and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:09

Property Description

Luxurious Amenities and Surroundings
Hotel Alpha, a charming 4-star villa in SantAgnello, offers a serene escape with lush gardens, a refreshing swimming pool, and stunning views of Mount Vesuvius. The elegant 19th-century property has been meticulously restored, providing a tranquil oasis surrounded by fragrant citrus groves and exotic flora.

Culinary Delights and Relaxation
Indulge in a delightful culinary experience at the hotel's restaurant, serving a variety of regional specialties and international cuisine. Unwind with a drink on the terrace overlooking the Gulf of Naples, or take a dip in the inviting swimming pool on hot summer days. The bar and terrace offer the perfect setting for relaxation and breathtaking views.

Convenient Location and Comfortable Accommodations
Conveniently located near La Marinella beach and the railway station, Hotel Alpha offers easy access to Sorrento, Pompeii, and Naples. Each guest room features a balcony or patio, Satellite TV, and some rooms even boast a luxurious hydromassage shower or bathtub. Enhance your stay by opting for the half-board service when booking.

Important information:

When booking the half-board service, please note that beverages are not included with the meal.Swimming pool: Closed from Sun, Nov 8, 2026 until Mon, Mar 22, 2027
Swimming pool: Closed from Sun, Nov 8, 2026 until Mon, Mar 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    People 3 years old and over stay for € 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 600 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
K
Karen • family_with_children • gb
9
2026-07-25 • via Nuitee
J
Jan • family_with_children • de
3
Unbefriedigend. Mehr Schein als sein.
Pros:

- Positiv sind die Außenanlage. (Pool und Garten) sind wunderschön.
- Personal ist freundlich und hilfsbereit.
- Bahnhof Sant Agnello in der Nähe.

Cons:

- Familienzimmer (4Betten) mit Garten und Terrasse an einer sehr lauten und vielbefahrene Straße. Ausblick auf eine Hecke.
- Frühstück unbefriedigend. (Große Auswahl ,aber sehr sehr schlechte Qualität.) viele Speisen schmecken nicht oder sind ungenießbar. Frischkäse liegt ungekühlt am Buffet.
- Kaffee 👎 aus einer Kaffeekanne auf einer Warmhalteplatte.
- Preis pro Nacht (308 €) zu teuer

2026-07-24 • via Nuitee
M
Margot • family_with_children • ee
7
2026-07-24 • via Nuitee
P
Pauline • solo_traveller • ie
9
Family stay
Pros:

The staff were lovely, rooms spacious and clean, pool and surrounding area fabulous

2026-07-24 • via Nuitee
M
Mareno • family_with_children • il
10
A special thank you to the amazing staff for their kindness and professionalism, especially Maria,
Pros:

Excellent hotel in a great location, very close to the train station and the center of Sorrento. There are also plenty of shops and restaurants within walking distance.

The staff took care of our request for adjacent rooms, and when there was an issue with the air conditioning, they promptly moved us to different rooms. We really appreciated their excellent service.

Cons:

Everything was very good

2026-07-23 • via Nuitee
S
Susanna • couple • it
8
2026-07-20 • via Nuitee
N
Neil • family_with_children • gb
9
Lovely, clean hotel with all that a family of 3 needed.
Pros:

Clean, lovely pool, close to the railway station for Sorrento/Pompeii etc

Cons:

Minor point - AC was good but at night would have preferred if it was cooler in the room but no real control over that.

2026-07-19 • via Nuitee
M
Marta • family_with_children • es
10
2026-07-19 • via Nuitee
T
Tomasz • family_with_children • pl
10
Wszystko wporzadku Bardzo udany pobyt - dzieci zadowolone głównie z basenu :)
Pros:

Basen , duży ogród - super obsługa

Cons:

Brak

2026-07-16 • via Nuitee
P
Paola • family_with_children • au
9
2026-07-15 • via Nuitee
N
Najat • family_with_children • ca
10
Loved the place, the service was amazing they made a cake for my sos. Birthday. We had dinner the food was so delicious
Pros:

Everything
The staff
The room
The restaurant
The service
The location
The pool
The food

2026-07-15 • via Nuitee
R
Rachal • couple • gb
10
2026-07-12 • via Nuitee
R
Rudolf • family_with_children • de
9
2026-07-12 • via Nuitee
E
Elisabeth • family_with_children • at
10
2026-07-11 • via Nuitee
D
Daniela • solo_traveller • it
10
2026-07-08 • via Nuitee
J
Jackiecin • Couples • Glasgow, Scotland
6
Superb holiday
Pros:

We had a wonderful holiday in sorrento. The staff at Hotel Alpha were lovely.

The swimming pool was a decent size and no issues getting sun loungers mid week but very busy at weekends as the pool appeared to be open to the public so we couldn’t get seated at the poolside and even garden area was very busy,

Aquafit and Pilates charged at €15 which I’d have expected to be included for guests a 4 star hotel with no other activities.

Our room was nice, very small but clean and air conditioning was great. The shutter and the balcony door handle broke however the staff fixed later in the day so it wasn’t an issue.

Breakfast was ok. Dinner was great and the gala dinner was superb!

The prices of drinks at the hotel were significantly higher than any other bar restaurant we went to in sorrento Positano and Amalfi which was a bit of a surprise! The teo 5 star hotels overlooking the bay, just a short walk away were amazing for a night out and much cheaper.

We were also charged for drinks we had already paid for on check out. After 40 minutes it was eventually resolved so just be carful and check your bill on check out and give yourself plenty of time to make sure they are able to sort this. We have never experienced an issue like this ever!

A superb holiday, our fourth time in Italy. The hotel Alpha unfortunately is the only hotel we would not return to or recommend. Much better standard of hotels in the area to choose from

2026-07-06 • via Tripadvisor
T
Toni • couple • fi
10
Pros:

Hotelli oli hyvällä sijainnilla, vain lyhyen kävelymatkan päässä Sant'Agnello juna-asemalta, ja yhden pysäkin päässä Sorrentosta, joten sinne pääsi kätevästi julkisilla. Aamiainen oli erinomainen, täynnä paljon eri valikoimia. Huone oli siisti, ja uima-allas ja muu ympärysalue olivat myös upeita. Hotellin ravintolan ruoat oli herkullisia. Harmitti, että majoituimme vain yhden yön.

Cons:

Hotellin ravintolan palvelu oli melko hidasta, mutta en tiedä, onko se vain kulttuuri-ilmiö.

2026-07-06 • via Nuitee
X
X6878FYpeterf • Couples
6
Not 4 Star !
Pros:

Hmm ,not what we would have hoped for on our first visit to Italy, unfortunately not 4 star it’s a shame if the management think it is ! Very dated rooms , we had to move as the road noise and the staff emptying the bottle bins at 3 in the morning were to much for us to sleep , we had a room facing the garden their after which was much quieter and too small but we slept , many things said about the food in reviews which is a shame if the management aren’t reading them , they need too ( over stewed veg , a few potato cubes , sweets were dry if it was a cake ) the starters were better than the mains , pastas and risotto’s were nice , breakfasts were drab cereals fruit and yogurt were fine .
It’s a shame because the saving grace in this hotel are the staff they try very hard , bar staff and restaurant staff they need to be appreciated and not sure if they are pool staff great also .
Pool quality is very good and plenty of loungers .
Plenty of comments on the price of drinks and lunch food but if you went somewhere else to eat and drink you would save .
A tired hotel which needs a refurb , showers , bathrooms and rooms , we liked the position but no disabled access if you were wheelchaired and no slopes for step access , there is no way this is 4 star .
Gardens were pleasant but if you were infirmed you couldn’t use the paths as they were so uneven .
It just thinks it is something it is not , I feel for the staff as they were great .

2026-07-03 • via Tripadvisor
E
Erl927 • Couples • Lanzarote, Canary Islands
6
Big letdown was the Breakfast.ALSO THE COST OF DRINKS.A large beer at the bar is 40cl at the pool it is smaller
Pros:

Well it was good Hotel near 4 Star . BUT not 4 star food .Location great .Not a lot of outside food near by
Room 4 star ,Staff great, Food 2 star

2026-06-30 • via Tripadvisor
E
Erwin • solo_traveller • it
8
Pros:

It was comfortable. All staff are efficient. We booked 2 rooms and upgraded one room. Breakfast and dinner was awesome. Near at the train station. We will surely come back.

2026-06-29 • via Nuitee