The Parkview Hotel

Hotels
8.2 (2231 reviews)
713 East Genesee Street , Syracuse , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Good breakfast
Comfortable beds
Cons:
Cleanliness issues
Some poor service experiences
Operational problems with coffee and room availability

Categories

Cleanliness
7.45
Several mentions of cleanliness issues, particularly with bathrooms and general upkeep.
Service
8.45
Positive comments on staff being helpful and friendly, though some negative experiences noted.
Location
8.95
Multiple reviews highlight the excellent location and convenience.
Room Quality
7.95
Rooms are reported as spacious and comfortable, but with some maintenance issues.
Amenities
7.95
Amenities mentioned positively, but some operational issues noted (e.g., out of coffee).
Value for Money
8.45
Generally considered good value for what is provided despite some issues.
Food and Beverage
7.95
Breakfast mentioned favorably, though some areas could improve.
Overall Experience
8.45
Mixed experiences, but overall mostly positive with key areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:40

Property Description

Convenient Location
Situated near Interstate 81, The Parkview Hotel in Syracuse offers easy access to Syracuse University and Destiny USA shopping mall.

Comfortable Rooms
Select rooms feature a microwave and refrigerator, while all guest rooms come with heating and air-conditioning for a cozy stay.

Great Amenities
Guests can enjoy free Wi-Fi, an airport shuttle, fitness center, business center, laundry facilities, and dry cleaning services during their stay at The Parkview Hotel.

Book your stay now at The Parkview Hotel for a convenient and comfortable experience in Syracuse!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2231 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.45
J
Joseph • family_with_children • us
6
Good.
Pros:

There were no vegetarian options. I had to go out to eat.

Cons:

My room request was changed without my knowledge. I had to share a bed with my adult child. Very uncomfortable situation to be put in for the cost. Fortunately, the staff was understanding and accommodated the following day for the rest of my stay. However, the room was too small for the size of the bed.

2026-07-01 • via Nuitee
D
DSA • couple • us
9
Nice older hotel in the process of renovations
Pros:

The desk clerk was very helpful and the location was easy to get to for a cyclist

Cons:

They are in the middle of construction and only one elevator works so there can be a wait time for the elevator.

2026-07-01 • via Nuitee
O
ofer • couple • il
10
2026-06-29 • via Nuitee
G
George • couple • us
8
2026-06-25 • via Nuitee
N
Nir • solo_traveller • il
7
2026-06-24 • via Nuitee
S
Shinji • solo_traveller • jp
8
2026-06-23 • via Nuitee
E
Emma • solo_traveller • us
9
2026-06-22 • via Nuitee
J
Joshua • couple • us
9
2026-06-21 • via Nuitee
M
Marie Kathrina • family_with_children • us
9
A great place to stay in Syracuse, especially if you're bringing your dog along. Would book again!
2026-06-04 • via Nuitee
W
Wu Yi • couple • us
8
2026-06-03 • via Nuitee
M
Malcolm • couple • us
9
Good
Pros:

Convenient

Cons:

Breakfast

2026-06-02 • via Nuitee
C
Carina • solo_traveller • us
10
This is my favorite place to stay in Syracuse. PLEASE DO NOT take out the historic elements or change policies or staff
Pros:

I love the classic vibe of this place. Please do not change that under new ownership!!!!

Cons:

Nothing.

2026-05-31 • via Nuitee
D
Deborah • solo_traveller • us
7
2026-05-30 • via Nuitee
M
Mitchell • extended_group • ca
4
Has potential to be good.
Pros:

The staff were very friendly.

Cons:

The beds were uncomfortable and the rooms are very noisy. At breakfast there was no juice.

2026-05-27 • via Nuitee
2
20304cd98895732b62879c6787529ff4 • couple • us
9
2026-04-18 • via Nuitee
5
5c2e47022d8a71ac51b982628f17dab7 • solo_traveller • za
8
2026-04-18 • via Nuitee
3
3573be5bc535711d63de8738349f6b91 • solo_traveller • us
1
Horrible. Do not recommend.
Pros:

The room was spacious

Cons:

This is a very old property. It smelled funny. Staff was very unprofessional in appearance and manner. I requested maintenance on the clogged bathtub and bathroom sink at 6pm on Friday. I got back to my room at 7pm on Saturday and my bath water was still in the tub from the night before. I requested maintenance again, and once again no one showed up and I had to clean the tub myself because it was after hours and maintenance was gone for the day. No manager was available on site to speak with. Very disappointed. Not worth the money.

2026-04-13 • via Nuitee
1
1c283e6764cb71ed7b0ca394bbfa455d • couple • us
10
2026-04-12 • via Nuitee
K
Kelly • family_with_children • us
6
2026-04-04 • via Nuitee
W
Weirong • family_with_children • us
4
Disappointed
Pros:

Staff

Cons:

Not clean, noisy.

2026-04-02 • via Nuitee