The Parkview Hotel

Hotels
8.2 (2236 reviews)
713 East Genesee Street , Syracuse , us
+1 315-701-2600

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Good breakfast
Comfortable beds
Cons:
Cleanliness issues
Some poor service experiences
Operational problems with coffee and room availability

Categories

Cleanliness
7.45
Several mentions of cleanliness issues, particularly with bathrooms and general upkeep.
Service
8.45
Positive comments on staff being helpful and friendly, though some negative experiences noted.
Location
8.95
Multiple reviews highlight the excellent location and convenience.
Room Quality
7.95
Rooms are reported as spacious and comfortable, but with some maintenance issues.
Amenities
7.95
Amenities mentioned positively, but some operational issues noted (e.g., out of coffee).
Value for Money
8.45
Generally considered good value for what is provided despite some issues.
Food and Beverage
7.95
Breakfast mentioned favorably, though some areas could improve.
Overall Experience
8.45
Mixed experiences, but overall mostly positive with key areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:40

Property Description

Convenient Location
Situated near Interstate 81, The Parkview Hotel in Syracuse offers easy access to Syracuse University and Destiny USA shopping mall.

Comfortable Rooms
Select rooms feature a microwave and refrigerator, while all guest rooms come with heating and air-conditioning for a cozy stay.

Great Amenities
Guests can enjoy free Wi-Fi, an airport shuttle, fitness center, business center, laundry facilities, and dry cleaning services during their stay at The Parkview Hotel.

Book your stay now at The Parkview Hotel for a convenient and comfortable experience in Syracuse!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2236 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.45
D
Daniel • solo_traveller • us
7
Front staff was on top of it!
Pros:

night light in bathroom is the best. Rather than turn on a very bright light in the middle of the night. Very good

Cons:

My door to my room was missing a strike plate for the deadbolt to go through. Without this the door is less safe and it looks sketchy.

2026-07-23 • via Nuitee
R
Remigijus • couple • us
7
Pros:

The hotel is in an almost 100 year building. It still has an old art deco style elevator with its original interior and floor, only the electronics have been updated. The floor we on which we stayed has been updated.

Cons:

The layout of the room was to say the least goofy. It's a large room but theactual layout of the walls in the room does not leave enough room for 2 Queen beds. The hotel squeezed into the room two Queen beds and that left about 15 inches of room between the edge of the bed and the wall to squeeze past everytime you went to the bathroom and everytime you entered the room. That's ridiculous. It's inconvenient for guests to keep squeezing past that point and your freshly painted wall is going to get all dinged up by luggage and shoes.

2026-07-22 • via Nuitee
D
Duccio Bernardini • solo_traveller • it
7
2026-07-21 • via Nuitee
S
Sally • solo_traveller • us
2
I'll find somewhere else next time.
Pros:

The front desk staff & housekeeping manager were very nice and accommodating

Cons:

In the morning I couldn't open the door of the room from the inside to exit. Two people had to work on pushing it open from the outside. It's a scary feeling but fortunately there was no emergency requiring rapid exit.
The building is under renovation. I hadn't seen this noted anywhere before arriving. My room looked clean but the air definitely felt dusty and there was a lot of construction dust along the baseboards.
Also they kindly offered complimentary breakfast but when I finally got out of my room in the morning before 9:00am, there was no coffee, just one cup left so I found tea for that, a half waffle stuck in the waffle iron and 3 squished, bready bagels. Perhaps there was also cereal. The breakfast food area was a bit ravaged.
I checked out after one night (instead of the original 3 reserved) because they said there was no other room to move me to, that many of the room doors stick due to the construction, and they didn't work to try to fix the stuck door. All that is dangerous should there be an emergency. And surely against fire code. Oh, and zero apology or attempt to remediate any part of the situation.

2026-07-15 • via Nuitee
D
Durrigan • solo_traveller • us
8
Parkview Hotel is a basic stay
Pros:

Clean rooms, quiet, and newly remolded rooms

Cons:

No soda machine or water. I wish I had been informed on renovations. There's nothing going on nearby.

2026-07-12 • via Nuitee
M
Marco • family_with_children • de
7
Empfehlenswert
Pros:

Geräumiges Zimmer. Neu renoviertes Zimmer. Personal sehr freundlich. Zentrum Fussläufig erreichbar. Frühstück war ausreichend (amerikanisch). :)

Cons:

Hotel wird gerade renoviert, was uns bei unserem Aufenthalt (1 Tag) nicht gestört hat. Aber trotz Renovierung waren die Holzjalousinen im Zimmer teils defekt und im Bad funktionierte der Spritzschutz der Dusche nicht . Zimmer was wir gebucht hatten (zwei Betten) war nicht verfügbar (wahrscheinlich Doppelbuchung, keine Information).

2026-07-06 • via Nuitee
A
Alena • couple • cz
10
Pros:

Na přespání v průběhu dlouhé cesty dostatečné

2026-07-06 • via Nuitee
D
DSA • couple • us
9
Nice older hotel in the process of renovations
Pros:

The desk clerk was very helpful and the location was easy to get to for a cyclist

Cons:

They are in the middle of construction and only one elevator works so there can be a wait time for the elevator.

2026-07-01 • via Nuitee
J
Joseph • family_with_children • us
6
Good.
Pros:

There were no vegetarian options. I had to go out to eat.

Cons:

My room request was changed without my knowledge. I had to share a bed with my adult child. Very uncomfortable situation to be put in for the cost. Fortunately, the staff was understanding and accommodated the following day for the rest of my stay. However, the room was too small for the size of the bed.

2026-07-01 • via Nuitee
O
ofer • couple • il
10
2026-06-29 • via Nuitee
G
George • couple • us
8
2026-06-25 • via Nuitee
N
Nir • solo_traveller • il
7
2026-06-24 • via Nuitee
S
Shinji • solo_traveller • jp
8
2026-06-23 • via Nuitee
E
Emma • solo_traveller • us
9
2026-06-22 • via Nuitee
J
Joshua • couple • us
9
2026-06-21 • via Nuitee
M
Marie Kathrina • family_with_children • us
9
A great place to stay in Syracuse, especially if you're bringing your dog along. Would book again!
2026-06-04 • via Nuitee
W
Wu Yi • couple • us
8
2026-06-03 • via Nuitee
M
Malcolm • couple • us
9
Good
Pros:

Convenient

Cons:

Breakfast

2026-06-02 • via Nuitee
C
Carina • solo_traveller • us
10
This is my favorite place to stay in Syracuse. PLEASE DO NOT take out the historic elements or change policies or staff
Pros:

I love the classic vibe of this place. Please do not change that under new ownership!!!!

Cons:

Nothing.

2026-05-31 • via Nuitee
D
Deborah • solo_traveller • us
7
2026-05-30 • via Nuitee