Castle at Waikīkī Grand

Tout

Room needed a deep clean and some sprucing up. Ironing board was broken. Microwave was broken. Poor Water Pressure. Inside of cupboards were sticky.
Table on the patio was trash. The kitchenware and decor were old, cheap and mismatched. (Could get better replacements at the Dollar store or a garage sale.) Balcony only as wide as a small folding chair, so maneuvering out there was tricky.

The ac in our room was set to the lowest temp setting and highest fan setting and room didn't get below prob 77. Was very very hot the whole time in room. Also staff doesn't provide new towels or check on room until you check out which can go both way honestly. I also had problems checking in. My original room wasn't ready at 2:15 and they told me it would be ready by 3 but ended up transferring me rooms to be right above the bar which could be heard from our room in certain spots. Also the curtains weren't dark enough so the lights from the other side of hotel shines right in our room. Curtains were covered in dirt at bottom like never been washed and was also what looked like old blood on curtain.

There were lots

The hotel was extremely dirty and the photos looked nothing like the room. The carpets were sticky and stained, the curtains were filthy and sticky held together with hair clips, the room had not been properly cleaned or maintained with stains and things falling apart. Our coffee pot was broken and I couldn’t get a hold of them for another one the whole visit. It is absolutely worth spending a little more money for a better place. This was only slightly cheaper than other hotels and I couldn’t believe the state the room was in. Additionally, the window opened all of the way with no screen, on the 6th floor so keep in mind if you’re staying with children.

Siamo arrivati e non esisteva una reception, ci è stato detto che dovevamo aspettare l’arrivo di un responsabile che era stato chiamato ore prima. Avevamo richiesto mesi fa una camera con due letti e ci siamo ritrovati un solo letto ad una piazza e mezzo. La camera era minuscola e sembrava più uno sgabuzzino, era pieno di cose, il frigorifero pieno di scatole di scorte per il caffè, il balconcino inagibile e pieno di cose accatastate. La notte abbiamo anche trovato uno scarafaggio nel bagno.

We called to ask about early check in but wasn’t convinced we were understood. The place is a bit dated but it served our needs perfectly.

Property is very dated. Room was small. Staff was nice but nothing to write home about. Heavy construction during our visit.

The room was tiny with a pillar in the room. And the TV didn't work. They removed it but never replaced it. I would not recommend this to anyone

The room is need of substantial maintenance. The airconditioner is too loud to have on during night. Through the night we restated the airconditioner for 5 minutes to obtain airflow.
The fridge has no adjustment and freezes everything so we turned off at night...this also helped with noise reduction.
The blinds are broken so to shield the bright lighting outside we used towels to drape over windows.
There is a large pillar in the room that takes up quite a bit of the floor space.
Building construction next to Waikiki Grand produces much noise from 4:00 am through to late afternoon...not something in the control of Waikiki Grand, but perhaps something that should be signalled to Booking .com customers.
We learnt that the rooms are independently owned so our experience may not reflect on other rooms offered on Booking.com

Todo estaba mal, desde el estacionamiento y que solo daban un café hasta el precio y las habitaciones pésimas