The Dolby Hotel Liverpool - Free city centre parking

Hotels
8.5 (8722 reviews)
36-42 Chaloner Street, Queens Dock , Liverpool , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Free/private parking (including EV charging)
Friendly, helpful and professional staff
Excellent location - walkable to waterfront and city centre/M&S Bank Arena
Clean rooms and comfortable beds
Good value for money
Good breakfast
Cons:
Rooms and bathrooms often described as very small/tiny
Evening meal repetitive/limited choices and poor GF catering
Occasional noise/front rooms and youths in car park reported
Tiny showers/toilet door issues reported by some guests

Categories

Cleanliness
9
Multiple guests explicitly praised cleanliness — 'very clean', 'rooms were clean' — so cleanliness is a clear positive.
Service
9.5
Staff repeatedly described as friendly, helpful and professional (individual reception staff named/praised); strong positive sentiment for service.
Location
9
Consistently noted as excellent — close to waterfront, city centre and M&S Bank Arena with easy walking; a few mentions of nearby waste area/youths are minor negatives.
Room Quality
6.5
Many reviews complain rooms and especially bathrooms/showers are very small or 'caravan like'; beds comfortable but room size is a clear negative.
Amenities
8
Free/private parking, EV charging, outside bar and basic in-room facilities (tea/coffee) are positive; limited specialised catering (GF) noted as a gap.
Value for Money
9.5
Multiple guests state excellent price, 'well worth the money' and would stay again — strong positive on value.
Food and Beverage
7.5
Breakfast is often praised, but evening meals receive mixed feedback (repetitive menus, limited choices, GF not well catered) leading to a mildly positive but mixed rating.
Overall Experience
9
Overall stays described as positive for city breaks and events due to location, staff and cleanliness; small rooms and occasional noise/food issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:11

Property Description

City Centre Location & Free Amenities
The Dolby Hotel Liverpool offers a prime city centre location with free guest parking and free Wi-Fi. Overlooking the scenic Mersey River, our rooms feature modern amenities like a flat-screen TV, private shower/toilet room, and tea/coffee facilities.

Dining & Entertainment
Guests can enjoy affordable dining and drinks at our waterfront restaurant and bar with outdoor seating. We're within walking distance of Liverpool's top attractions, including Liverpool ONE, ACC Liverpool, and The M&S Arena.

Convenience & Accessibility
Liverpool's shops, bars, and main landmarks are all just a short stroll away. Plus, we're only a 15-minute drive from Liverpool Airport. Experience comfort, convenience, and a vibrant city atmosphere at The Dolby Hotel Liverpool. Book your stay now!

Important information:

The card used to guarantee your booking may be pre-authorized on your arrival day. Your room may be re-allocated if you do not have sufficient funds on the card used to secure the reservation.

When booking 3 or more rooms, different policies and additional suppllements may apply.

The hotel does not accept stag or hen party reservations .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LPL

Location

Guest Reviews

8.5
Based on 8722 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 6.5
Amenities: 8
Value for Money: 9.5
Food and Beverage: 7.5
Overall Experience: 9
N
Natalie • solo_traveller • gb
8
Great
Pros:

Central and free parking, lovely having friendly staff on reception

Cons:

Not much, bathroom small but adequate

2026-09-19 • via Nuitee
J
Josephine • solo_traveller • gb
10
Brilliant find in Liverpool.
Pros:

Staff, location. It's always a delight to check in and be so warmly welcomed.

Cons:

The toilet was noisy!!

2026-09-19 • via Nuitee
H
Holger • couple • de
10
2026-09-19 • via Nuitee
C
Christine • couple • gb
9
Very enjoyable
Pros:

Room was nice with a view of the Mersey, although the bathroom was very small.

Cons:

The bathroom was very small.

2026-09-19 • via Nuitee
E
Elaine • couple • gb
5
It was clean but we wouldn’t stay there again
Pros:

The location was very good and free onsite parking was great

Cons:

The room was small and the bathroom was even smaller, the shower was very weak.

2026-09-19 • via Nuitee
L
Laura • couple • gb
8
Lovely hotel clean and friendly staff. Breakfasts was good
Pros:

The hotel was lovely and clean, staff was very friendly. The rooms was ok for short stays, a little bit small specially the bathrooms.

Cons:

Nothing really just the bathroom was to small

2026-09-19 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Convenient for the dock area and city centre free parking

Cons:

Shower was a little small but not really a problem

2026-09-19 • via Nuitee
R
Reed • solo_traveller • gb
9
Pros:

Friendliness of staff

Cons:

Only had an evening meal, it was very disappointing poor quality and Very little choice , exactly the same menu every night
Can't comment on the breakfast. Disappointing as it is a lovely hotel and good value for money.

2026-09-18 • via Nuitee
P
Patricia • couple • gb
7
2026-09-18 • via Nuitee
J
Jonathan • couple • jo
8
Would definitely come back.
Pros:

Excellent staff and location.

Cons:

The bed was a bit too small.

2026-09-18 • via Nuitee
K
Katarzyna • solo_traveller • gb
8
Pros:

Clean room, various food on the breakfast, great location, free car park

Cons:

Tiny bathroom

2026-09-18 • via Nuitee
L
LMHxx • solo_traveller • gb
9
Brilliant Hotel
Pros:

The location, the staff they are very friendly and helpful, good value for money, amazing views over the water.

Cons:

Alot of bangin of doors early in a mornin, and no sockets at side of beds, thats the only 2 faults iv got with this hotel,

2026-09-18 • via Nuitee
S
Stephen • couple • au
6
2026-09-18 • via Nuitee
B
Bradbury • solo_traveller • gb
10
Great hotel and staff!
Pros:

The parking is what made me come to this hotel but on arrival the staff were amazing and the hotel was lovely. Would definitely recommend 😊

Cons:

Nothing, couldn't fault it

2026-09-17 • via Nuitee
C
Charlie • couple • gb
8
Great staff but you get what you pay for.
Pros:

The staff couldn't be better. Excellent value for money and a spotless room. A very big selection for breakfast.

Cons:

Probably because of the price but we didn't over look the river we faced the road and it was noisy if you had the window open.
The bathroom was tiny (It was very similar to a caravan toilet/shower room ) and not very suitable for older people. I Should of paid more and got a proper room .And I have now learnt my lesson.

2026-09-17 • via Nuitee
J
James • couple • gb
8
Great stay on a budget.
Pros:

The staff were very friendly, the room was so clean and fresh, the breakfast was amazing and not expensive.
Free parking was a lovely surprise.
Highly recommend.

Cons:

The walking distance to the city centre was a bit longer than I expected

2026-09-17 • via Nuitee
M
Mary • couple • gb
9
Happy to come back to this lovely friendly hotel in the Queens dock area of Liverpool.
Pros:

It was friendly spotless and sufficient for a short stay the tourist area of Liverpool. Also free parking was good too.

Cons:

We had a twin room and the shower was very small, my husband had to go out the bathroom to dry himself.

2026-09-17 • via Nuitee
H
Holland • couple • gb
8
Pros:

Parking, friendly staff, location

Cons:

Step into ensuite, evening menu

2026-09-17 • via Nuitee
N
NARCISSE • couple • fr
8
2026-09-17 • via Nuitee
J
Jayne • solo_traveller • gb
9
2026-09-17 • via Nuitee