Best Western Premier Hotel Astoria

Hotels
•
Best Western Premier
9 (10004 reviews)
Petrinjska 71 , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 10004 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
M
Marzio Alessandro • solo_traveller • it
10
2026-05-23 • via Nuitee
M
Maya • solo_traveller • tr
7
Convenient hotel, Perfect location from the city center
Pros:

Location

Cons:

Room was a bit small

2026-05-23 • via Nuitee
T
Tania • solo_traveller • bg
8
2026-05-23 • via Nuitee
E
Erika Zoe • extended_group • us
10
Lovely stay in Zagreb with Parking
Pros:

Our stay at this hotel was truly exceptional and exactly what we were looking for for our family trip to Zagreb. We booked two rooms, and both met our expectations — spacious, beautifully maintained, and full of charm. The hotel itself is located in a historic building that has been wonderfully preserved, combining old-world elegance with comfort and thoughtful details that made the atmosphere feel warm and enchanting.

One of the main reasons we chose this hotel was the included parking service, which turned out to be incredibly convenient and stress-free, especially since we were traveling with a rental car. The location was excellent: safe, convenient, and ideal for exploring Zagreb both by car and on foot.

What made the experience even more memorable was the staff. Everyone was genuinely welcoming, kind, and always happy to help with any questions or requests. Their hospitality made us feel truly cared for throughout our stay.

The breakfast was delicious and very satisfying, with a wide variety of options to choose from.

We would absolutely recommend this hotel to anyone planning a stay in Zagreb. It offers charm, comfort, convenience, and outstanding service — we would gladly stay here again.

Cons:

All good

2026-05-22 • via Nuitee
D
Darren • couple • au
8
Comfortable hotel room with excellent buffet breakfast
Pros:

Room was comfortable and the breakfast was exvellent.

2026-05-22 • via Nuitee
S
Susan • couple • gb
10
Pros:

Lovely hotel located in a historic building which combines old world charm with comfort and convenience. The staff were friendly and professional and the breakfast was excellent.

2026-05-22 • via Nuitee
J
Jaser • solo_traveller • xk
10
2026-05-22 • via Nuitee
V
Violetta • couple • at
8
2026-05-22 • via Nuitee
C
Cristina • solo_traveller • es
9
Pros:

La ubicación

2026-05-22 • via Nuitee
T
Teodora • extended_group • bg
10
2026-05-21 • via Nuitee
H
haris • couple • ba
9
Pros:

Doručak odličan, lokacija prikladna za brzi dolazak do centra

Cons:

mali lift

2026-05-21 • via Nuitee
G
Gay • solo_traveller • us
10
Pros:

Our room was large and comfortable. It was a very good value.

2026-05-21 • via Nuitee
S
Sabine • couple • at
5
2026-05-21 • via Nuitee
H
Henrique Mariano • couple • br
8
Nota muito boa. Parabéns
Pros:

Conforto e um bom café da manhã e o estacionamento

2026-05-21 • via Nuitee
S
sonia • solo_traveller • fr
9
Pros:

Emplacement parfait, grand confort, personnel aux petits soins, petit dejeuner exceptionnel

2026-05-21 • via Nuitee
I
Ilinka • solo_traveller • ch
2
Pros:

Frühstück

Cons:

Bad war nicht sauber, vol verkalk .

2026-05-21 • via Nuitee
I
Itamar da Cunha • solo_traveller • br
10
Pros:

Ótima localização, a 10 min de caminhada do centro histórico e principais atrações, com uma bela praça para passear muito próxima, alem de mercados, etc. Café da manha completo e excelente.

Cons:

Tudo ok

2026-05-21 • via Nuitee
L
Laima • solo_traveller • lt
10
Pros:

Labai geras numeris, labai skanūs ir gausūs pusryčiai.

Cons:

.

2026-05-21 • via Nuitee
P
Philippe • couple • ch
8
Pros:

Ein sehr gutes Frühstück und sehr freundliches Personal.

2026-05-20 • via Nuitee
D
Danuta • solo_traveller • de
9
Schönes Hotel in guter Lage
Pros:

Sehr gutes Frühstück, sehr schöne Zimmer. Sehr gute Lage.

2026-05-20 • via Nuitee