Best Western Premier Hotel Astoria

Hotels
•
Best Western Premier
9 (10397 reviews)
Petrinjska 71 , Zagreb , hr
+385 1 4808 900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 10397 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
E
Ezgi Semini • couple • tr
7
Great option for a single-night stay. Cozy and covers all the basics.
2026-07-25 • via Nuitee
M
Marijana • family_with_children • hr
10
Sva očekivanja su bila ispunjena .
Pros:

Obilan doručak sa puno izbora . Odlična lokacija hotela . Pomoćni krevet za dijete je bio komforan i praktičan . Pohvale za obrok file brancina s prilozima,

Cons:

Sve je bilo u najboljem redu .

2026-07-25 • via Nuitee
Z
Zuzana • solo_traveller • sk
10
2026-07-25 • via Nuitee
T
Tomislav • solo_traveller • hr
10
2026-07-25 • via Nuitee
İbrahim • family_with_children • tr
8
2026-07-25 • via Nuitee
A
AliDurrani • solo_traveller • se
8
Pros:

The hotel staff is super nice and helpful guiding you on what to do in the city

Cons:

The breakfast was not that good. Dry scrambled eggs. The beans had a strange dark color, so I didn't dare to taste it. No bread knife to cut bread.
The coffee was a bit bitter

Besides the breakfast then everything was 10/10

2026-07-25 • via Nuitee
N
Nataliya • family_with_children • sk
9
2026-07-25 • via Nuitee
A
Azra • solo_traveller • de
7
Dobra pozicija hotela
Pros:

Doručak jako dobar

Cons:

Banja se mora renovirati.Osjeti se miris vlage u sobi

2026-07-25 • via Nuitee
S
Sorin • family_with_children • ro
10
Ideal pentru relaxare
Pros:

Locatie superba, relaxanta, aflata foarte aproape de centrul orasului

Cons:

Nu este cazul

2026-07-25 • via Nuitee
L
Liviu-Catalin • solo_traveller • ro
10
2026-07-25 • via Nuitee
I
Irene • solo_traveller • gb
9
A very interesting place to visit.
Pros:

Close to the centre. Excellent parking onsite. Welcoming staff.

Cons:

Nothing.

2026-07-25 • via Nuitee
A
Andrzej • couple • pl
9
2026-07-25 • via Nuitee
O
Oliver • family_with_children • de
10
Perfekt 👌
2026-07-24 • via Nuitee
J
Junges Paar mit Baby • solo_traveller • at
8
2026-07-24 • via Nuitee
D
Daniel • solo_traveller • pt
9
2026-07-24 • via Nuitee
E
Eska • solo_traveller • de
8
2026-07-24 • via Nuitee
S
Sven • solo_traveller • de
9
2026-07-24 • via Nuitee
D
Danijela • family_with_children • de
9
Top Lage, vielfältiges Frühstück, tolles Personal
Pros:

Top Lage, Parkplatz stand zur Verfügung und wie immer ein Top Frühstück und sehr freundliches Personal

2026-07-24 • via Nuitee
M
Monika • solo_traveller • at
9
2026-07-24 • via Nuitee
A
ana karina • couple • br
9
Viagem de casal
Pros:

De tudo, instalações, funcionários e café da manhã! Tudo excelente!

Cons:

Achei que o hotel fosse mais próximo do centro histórico, mas isso não foi problema para gente!!!

2026-07-24 • via Nuitee