Hampton Inn & Suites Albany-Airport

Hotels
•
Hampton Inn
7.6 (233 reviews)
45 British American Boulevard , Latham , US
+1 518-782-7500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms/immaculate rooms
Very helpful and professional staff (front desk, Miracle, Chef Cabby)
Good location / close to airport and family
Breakfast generally well organized and enjoyable
Safe and well maintained
Reasonable price for some guests
Cons:
Carpets worn and deeply soiled throughout
No shuttle service to/from airport
Coffee bar missing cream/half-and-half
Limited breakfast items at times (no scrambled eggs/pancakes)
Limited gluten-free/vegan breakfast choices
Loud AC in at least one room
Some guests feel slightly overpriced

Categories

Cleanliness
7.2
Rooms described as clean and immaculate by multiple reviewers, but carpets throughout the hotel reported as worn and deeply soiled, lowering overall cleanliness sentiment.
Service
9.2
Multiple strong positive mentions of front desk staff (named Miracle and an extraordinary clerk), helpful receptionists, and an outstanding breakfast chef — consistently praised for professionalism, kindness, and accommodation.
Location
8
Several reviewers cite proximity to the airport and to family as a major plus; location itself is praised though lack of a shuttle was called out as an inconvenience.
Room Quality
7.4
Guest rooms described as comfortable and immaculate, but concerns about worn/soiled carpeting affect perceived room quality.
Amenities
7
Breakfast service is generally well organized and stocked, but issues noted with coffee bar supplies (lack of fresh cream/half-and-half), no airport shuttle, and a loud AC unit detract from amenities.
Value for Money
7
Mixed sentiment: some guests found the price reasonable for the area, while others felt it was slightly overpriced for what is offered.
Food and Beverage
8
Breakfast staff and service receive strong praise and are described as efficient and enjoyable, but menu gaps were noted (missing scrambled eggs/pancakes, limited gluten-free/vegan options).
Overall Experience
7
Overall positive experiences reported (safe, well maintained, memorable family stay), tempered by specific negatives (no shuttle, soiled carpets, occasional pricing/amenity issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location and Shuttle Service
Located in Latham, New York, the Hampton Inn and Suites Albany Airport offers free shuttle services to/from Albany International Airport, making travel hassle-free for guests.

Comfortable Accommodations
The hotel boasts spacious rooms with free Wi-Fi, a refrigerator, coffee maker, and modern amenities. Guests can enjoy a daily buffet breakfast and relax in rooms decorated with white linens and equipped with a cable TV and work desk.

Amenities for Every Need
Guests have complimentary access to the gym and indoor pool, a business center, snack shop, and free on-site parking. Whether traveling for business or leisure, the Albany Airport Hampton Inn caters to all needs.

Book your stay now at the Hampton Inn and Suites Albany Airport for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work is taking place from 9am to 6pm daily. The lobby, restaurant and some rooms are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

7.6
Based on 233 reviews
Cleanliness: 7.2
Service: 9.2
Location: 8
Room Quality: 7.4
Amenities: 7
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7
K
Kelly • solo_traveller • us
9
2026-10-26 • via Nuitee
F
Fawn • solo_traveller • us
10
2026-10-23 • via Nuitee
K
Kathleen • couple • us
8
2026-10-19 • via Nuitee
K
Karen • couple • us
1
2026-10-18 • via Nuitee
K
Kelvin • solo_traveller • us
8
2026-10-15 • via Nuitee
L
Laurel • solo_traveller • us
8
2026-10-14 • via Nuitee
M
michael • solo_traveller • us
8
Nice hotel
Pros:

Clean

Cons:

Coffee bar needs fresh cream or half and half

2026-10-07 • via Nuitee
P
Patricia • solo_traveller • us
8
Pros:

First of all, the clerk at the front desk was extraordinary. She was extremely helpful, polite, professional, and kind.
Secondly, the food preparer was very helpful when I stopped for breakfast in the morning. She was most accommodating.
Third, the choices for breakfast were not astounding...I asked for scrambled eggs, there were none. I asked for pancakes, and there were none. Blueberry muffins or whatever would have been great, but there were none.
Fourth, my room was immaculate. However, the hotel should replace the carpets throughout the hotel. The carpets are worn and deeply soiled. No amount of vacuuming will change that.
Fifth, the location was great and very near the airport, however, no shuttle service to and from was inconvenient.
Next time, I will definitely seek other accommodations that offer free shuttle to and from the airport.

Cons:

No shuttle service and badly soiled carpets throughout.

2026-08-31 • via Nuitee
J
John • couple • us
8
Nice, clean hotel. Can’t go wrong here.
Pros:

The hotel was clean and run very well. The employees were very accommodating. Breakfast was good,well stocked and well taken care of. would definitely stay again.

Cons:

I felt it was slightly overpriced.

2026-08-29 • via Nuitee
S
Selma • couple • us
7
Nice location !
Pros:

The location.

Cons:

The AC is very loud making difficult to sleep.
Breakfast was difficult to find an empty table. I think it is a little expensive to what it offers.

2026-08-10 • via Nuitee
R
Richard • couple • us
6
2026-08-06 • via Nuitee
R
Randal • couple • us
10
2026-08-04 • via Nuitee
P
Peter • solo_traveller • us
8
2026-07-23 • via Nuitee
J
Jonathan • family_with_children • il
9
2026-07-15 • via Nuitee
P
Peter • couple • us
10
2026-07-06 • via Nuitee
Z
Z9678QPthomash • Family
10
Appreciation for management working out a complex situation
Pros:

Dear Miracle,

I wanted to take a moment to express my sincere appreciation for everything you did to make our family's stay at the Hampton Inn such a success.

We were in Albany for a large family gathering at the end of June, and with guests arriving at different times and several last-minute changes to room arrangements, the logistics became more complicated than we had anticipated. Throughout it all, you were exceptionally kind, patient, and accommodating. Your willingness to work through the details and find solutions made all the difference and allowed our family to focus on enjoying this special occasion together.

Beyond your outstanding service, we were also impressed by the hotel itself. The accommodations were clean, comfortable, and quiet, and the breakfast each morning was efficient, well organized, and enjoyable. It was evident that the hotel is managed with a culture of hospitality and genuine concern for guests.

Thank you again for your professionalism, flexibility, and kindness. You helped make a memorable family event even more special, and we are truly grateful. Please extend our appreciation to your entire team.

With warmest regards,

2026-06-29 • via Tripadvisor
T
Taraus • solo_traveller • us
10
It was a great experience.
Pros:

Safe and well maintained

Cons:

Nothing

2026-06-28 • via Nuitee
D
Dan • couple • us
5
2026-06-15 • via Nuitee
C
Charlene • couple • us
10
Good location. Good value.
Pros:

Very close to our family’s home. Price was the most reasonable in the area.

Cons:

Breakfast needs a few more gluten-free vegan choices. Oatmeal is fine but it tends to be the only gluten-free vegan offering at every hotel providing breakfast.

2026-06-14 • via Nuitee
J
James • couple • us
10
2026-06-07 • via Nuitee