Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Limited food variety

Categories

Cleanliness
6.19
Multiple reviews highlighted cleanliness issues, particularly in older rooms.
Service
8.66
The staff received consistent praise for friendliness and helpfulness.
Location
8.7
Many reviews appreciated the excellent locations and views of the hotel.
Room Quality
8.15
Rooms are generally clean and comfortable, though some issues were noted.
Amenities
7.68
The facilities are adequate, though some guests felt the breakfast selection was lacking.
Value for Money
7.64
Overall, the value is decent, but improvements in food options were noted.
Food and Beverage
6.69
Negative feedback regarding breakfast variety and quality affected the rating.
Overall Experience
8.66
Despite some issues, the overall experience was positive for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 15:43

Property Description

Stunning Views of Palma Bay
Located near Puerto de Palma Harbour, Amic Horizonte offers breathtaking views of Palma Bay. The family-run hotel boasts an outdoor pool and rooms with balconies, providing a perfect setting for a relaxing getaway.

Delicious Dining Options
Guests can indulge in a variety of Mediterranean dishes at the buffet restaurant while enjoying panoramic views of the Mediterranean Sea from the terrace. For more personalized dining, an à la carte menu is also available upon request.

Athlete-Friendly Amenities
As a bike-friendly hotel, Hotel Amic Horizonte caters to athletes with a special menu and offers treatments, massages, and even a bicycle repair shop. Whether you're looking to stay active or simply unwind, this hotel has something for everyone.

Experience the beauty of Palma Bay at Hotel Amic Horizonte. Book your stay now for a memorable getaway.

Important information:

Guests must present a credit card under their own name at check-in, and this credit card must be the one used for the reservation.

Group rates can be increased up to 15% with different policies.

When booking 5 rooms or more, an additional supplement of 15% will apply on the reservation and will be non refundable.

Due to the configuration of the building, unfortunately this hotel is not recommended for disabled person. The access is not easy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Location

Guest Reviews

7.8
Based on 4486 reviews
Cleanliness: 6.19
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 6.69
Overall Experience: 8.66
V
Valentina couple it
4
Deludente
Pros:

Vista
Wi-fi
Fermata bus vicina

Cons:

Un po' da ristrutturare. Mancano i dettagli.
All'arrivo poca accoglienza.
La pulizia scarsa. Il cestino veniva svuotato ma non passavano a terra. Gli asciugamani non erano puliti. Un odore che non si poteva stare. L'aria condizionata non funzionava però è stato fornito ventilatore. C'è finestra sulla doccia che con la luce si vede tutto.
Colazione abbondante certo ma i cornetti quasi non si vedono.
Il prezzo è troppo per quello che offre.
Non lo consiglio.

2026-08-22 via Nuitee
F
fran solo_traveller es
8
Buena
Pros:

El personal, desayuno excelente, ubicación

Cons:

Recordar que hicieran la limpieza a diario

2026-08-22 via Nuitee
F
Farhad family_with_children af
1
2026-08-22 via Nuitee
F
Fernanda solo_traveller de
7
Bom
Pros:

Gostei principalmente da simpatia dos funcionários, fomos muito bem tratados, pessoas educadas e prestativas.

Cons:

Não gostei da localização, embora as praias sejam próximas, devido a forma como a cidade é construída, só é possível chegar a praia mais próxima em 30 minutos de caminhada e com muitas ladeiras. Existem duas opções de ônibus ao qual apenas uma é mais viável pois a outra linha não segue horário e demora muito a chegar.

2026-08-21 via Nuitee
S
Sergio couple es
10
2026-08-21 via Nuitee
R
Rocio couple es
5
Mejorable
Pros:

La habitación es muy simple, pero bastante limpio todo.

Cons:

En pleno Agosto, con el calor que hace más la humedad, y el aire acondicionado no funciona bien y no enfría. Se lo dijimos al personal de la recepción y la respuesta de ellos fue “que raro”. No nos dieron ninguna solución y tuvimos que pedir un ventilador. Me imagino que no fue solo nuestra habitación, ya que oí a otro cliente quejándose por la misma razón.

2026-08-21 via Nuitee
R
Rhea solo_traveller es
8
2026-08-21 via Nuitee
L
Lawrence solo_traveller us
1
Cons:

Staff invited me to an eclipse party and I assumed
We would be viewing the solar eclipse.
Liars!!! The solar eclipse was NOT able to be viewed at the hotel location.

2026-08-20 via Nuitee
M
Marzia couple de
8
2026-08-20 via Nuitee
E
Elyna couple fr
8
Notre séjour s’est bien passé malgré la climatisation
Pros:

La piscine, et l’agencement de la chambre et le petit déjeuner

Cons:

Il n’y avait pas de clim, seulement un conditionneur d’air qui ne soufflait pas assez d’air frais, ce qui fait qu’il faisait un peu chaud dans la chambre.

2026-08-20 via Nuitee
D
Diana family_with_children de
8
Das Hotel ist insgesamt okay, die Zimmer eher naja, dafür ist das Personal sehr freundlich und das Frühstück wirklich he
Pros:

Aussicht, Lage

Cons:

Zimmer, Betten waren nicht sehr bequem, Preis-Leistung naja

2026-08-19 via Nuitee
E
Elisabeth family_with_children at
4
Stop-Over before a Cruise
Pros:

The terrace offers a wonderful view of the harbour. The reception staff are very friendly, and the rooms were clean.
The wonderful breakfast deserves a special mention; we hadn’t expected such a wide selection in Spain. It was put together with great care, particularly the Mallorcan corner.

Cons:

We’d booked this hotel for one night before a cruise because of its location. We arrived just after 6 pm, but were only able to use the pool for a very short time as it closes at 7 pm for cleaning. No pool towels provided (you have to buy them), and broken chairs on the balcony.
Unfortunately, I cannot recommend the restaurant: the staff were keen young people, but as they clearly had no training in the catering industry, they seemed more like work experience students. The quality of the food was hit and miss.
I realise that guests staying for just one day require more effort, but in this case the value for money was absolutely not right.
I found the numerous messages we received before our stay particularly unpleasant, urging me to spend extra money for a better view, even though we’d already booked a deluxe room (and ultimately really only had a view of the canopy).

Translated with DeepL.com (free version)

2026-08-19 via Nuitee
R
Restrepo Tafur solo_traveller es
5
2026-08-19 via Nuitee
A
Alina Andreea couple it
10
2026-08-19 via Nuitee
S
Siham solo_traveller es
10
2026-08-19 via Nuitee
C
Christian solo_traveller mt
8
Pros:

Good breakfast and facilities
Friendly staff
Nice seaview

Cons:

Air conditioning is not much effective (very low fan)
There is a bus stop very close to the hotel (basically in front of it) but during our stay no buses were passing there for some reason even though official bus schedules marked otherwise
The bed was not much comfortable
As soon as we arrived we noticed that the room cleanliness was not as one would expect (some hair was in the sink)
No kettle in the room

2026-08-19 via Nuitee
J
Julia solo_traveller de
7
2026-08-19 via Nuitee
K
Katrin couple de
7
Gut für eine Nacht als Überbrückung
Pros:

Schöner Anblick auf den Hafen
Super große Zimmer

Cons:

Hellhörige Zimmer
Terrasse in der prallen Sonne ohne Sonnenschirm
Gepäckaufbewahrung nicht verschlossen

2026-08-19 via Nuitee
C
Cindy couple fr
5
Pros:

La vue

Cons:

L’accueil froid et pas du tout chaleureux

2026-08-18 via Nuitee
E
Emilly solo_traveller br
10
2026-08-18 via Nuitee