Petit Palace Triball

Hotels
•
Petit Palace Hoteles
9 (2791 reviews)
Gonzalo Jimenez de Quesada, 2 (esquina Gran Vía, 32) , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Room size not adequate

Categories

Cleanliness
8.33
Some reviews mentioned dust and inconsistency in cleaning, leading to a lower score.
Service
9.8
Staff were frequently mentioned as friendly and helpful, which boosts the service rating.
Location
9.34
The hotel is noted for its excellent location near Gran Via and attractions.
Room Quality
8.29
Mixed sentiments regarding room comfort and size; some rooms were described as small and not well finished.
Amenities
8.82
Standard amenities were available, with some reviews highlighting good breakfast options.
Value for Money
8.78
Generally seen as good value, though some found prices a bit high for offered services.
Food and Beverage
9.33
Breakfast was positively mentioned in several reviews, contributing to a higher score.
Overall Experience
9.3
Overall reviews reflected a pleasant stay with good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:42

Property Description

Prime Location on Gran Vía
Located in the heart of Madrid on the iconic Gran Vía, Petit Palace Triball - Gran Vía offers a prime location for exploring the city's vibrant culture and attractions.

Modern Comforts and Amenities
Experience modern comfort in a charming 19th-century building with amenities such as free bicycle hire, free WiFi, flat-screen TVs, and hydromassage showers in every room, ensuring a relaxing stay.

Pet-Friendly and Convenient
Traveling with pets? Petit Palace Triball welcomes your furry companions with an additional charge of EUR 25 per pet, per stay, so you can enjoy Madrid with your whole family.

Book now for an unforgettable stay at Petit Palace Triball - Gran Vía!

Important information:

-Please note that bicycle rental is subject to availability.
- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The property will send guests instructions on how to check in online 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 2791 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
R
Renato • solo_traveller • br
10
Pros:

Excelente Localização. Atendimento Perfeito. Tivemos uma ótima estadia

2026-05-30 • via Nuitee
D
Diego • extended_group • cl
9
2026-05-30 • via Nuitee
A
Anna Tiziana • solo_traveller • it
8
2026-05-30 • via Nuitee
J
JOSE • solo_traveller • es
8
Escapada perdecta
Pros:

Ubicacion

Cons:

Olor a cañerías en el baño

2026-05-28 • via Nuitee
阮 • family_with_children • gb
8
完美
Pros:

位置优越，能满足家庭住宿

Cons:

无

2026-05-28 • via Nuitee
C
Claudio • solo_traveller • ar
10
2026-05-27 • via Nuitee
G
Giuseppe Antonio • couple • it
8
Posizione ottima, dettagli migliorabili
Pros:

Posizione ottima, praticamente sulla stranda principale di Madrid
camere silenziose, pulite ed abbastanza spaziose
personale gentile, ottima colazione

Cons:

La porta del bagno tipo Saloon non é molto intimo ne attraente
la macchinetta automatica del caffé a colazione, non é elegante visto i prezzi

2026-05-26 • via Nuitee
C
Catalina • solo_traveller • es
7
Pros:

Lo mejor del hotel es la ubicacion

Cons:

La habitacion era oscura, poca luz natural

2026-05-25 • via Nuitee
F
Francesca • couple • it
8
Un soggiorno nel centro di Madrid
Pros:

Mi è piaciuto l’albergo, la posizione e la camer

Cons:

Il prezzo troppo alto per il tipo di lbergo e la mancanza di biciclette che erano invece previste

2026-05-24 • via Nuitee
M
Mesut Yaşar • family_with_children • tr
3
2026-05-24 • via Nuitee
R
Raimundo • couple • co
8
Regular Bien
Pros:

Normal todo bien

Cons:

Falta cafetera en las habitaciones
Ruido en la habitación

2026-05-22 • via Nuitee
A
Alexis Shamal • solo_traveller • jp
7
Overall, I would stay again and recommend.
Pros:

Overall I loved the location. Also, the beds, the bedroom space, and the size/location of the mirrors were excellent -- it made getting ready day to day fun. The breakfast was also really good. Thank you.

Cons:

The only issue for my room was the bathroom. There was a sewage smell coming from the toilet, or shower. It did have a big impact on the overall stay as the smell came through the doors even when closed.

2026-05-21 • via Nuitee
M
Maria • family_with_children • uy
9
La mejor ubicación
Pros:

Excelente ubicación, cerca de puntos de interés y de la zona comercial. Cafetera en la recepción en horario de la tarde.

Cons:

Que no tiene jarra para calentar agua ni cafetera en la habitación. Los productos del baño como gorra de baño o cepillo de dientes y otros accesorios hay que pedirlos en recepción.

2026-05-21 • via Nuitee
E
Efe Omer • extended_group • tr
10
2026-05-20 • via Nuitee
L
Lucia • family_with_children • uy
10
Pros:

Desayuno y atención.

2026-05-20 • via Nuitee
S
SANDRA • solo_traveller • rs
10
2026-05-19 • via Nuitee
D
Daniele • extended_group • it
8
Pros:

Posizione ottima per visitare la città. Pulizia e cortesia. Colazione varia e abbondante.

2026-05-18 • via Nuitee
R
Rosa • extended_group • pr
10
Good value
Pros:

Everything

2026-05-18 • via Nuitee
C
Cheryl • couple • us
10
Pros:

perfect location!

Cons:

bathroom gasses often came up theough floor vent. management tried to address, but wasnt 100% successful.

2026-05-17 • via Nuitee
M
MARCELA • solo_traveller • ar
10
Pros:

Todo, ubicación, trato de todo el personal, café y agua las 24 ,horas , poder guardar las valijas hasta el momento del vuelo.
Todo de 10 !!

Cons:

No tengo nada para objetar.

2026-05-16 • via Nuitee