Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Non-smoking rooms
-
Air conditioning
-
24-hour front desk
-
Business center
-
Heating
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Airport shuttle
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Car hire
-
Dry cleaning
-
Babysitting/child services
-
Non-smoking throughout
-
Daily housekeeping
-
Airport shuttle (additional charge)
-
Shuttle service (additional charge)
-
Concierge service
-
Wine/champagne
-
Pet bowls
-
Pet basket
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Smoke alarms
-
Guest room sealed after cleaning
-
CCTV in common areas
-
Screens / Barriers between staff and guests for safety
-
Security alarm
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Prime Location on Gran Vía
Located in the heart of Madrid on the iconic Gran Vía, Petit Palace Triball - Gran Vía offers a prime location for exploring the city's vibrant culture and attractions.
Modern Comforts and Amenities
Experience modern comfort in a charming 19th-century building with amenities such as free bicycle hire, free WiFi, flat-screen TVs, and hydromassage showers in every room, ensuring a relaxing stay.
Pet-Friendly and Convenient
Traveling with pets? Petit Palace Triball welcomes your furry companions with an additional charge of EUR 25 per pet, per stay, so you can enjoy Madrid with your whole family.
Book now for an unforgettable stay at Petit Palace Triball - Gran Vía!
-Please note that bicycle rental is subject to availability.
- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The property will send guests instructions on how to check in online 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
La ubicación es excelente si vas hacer compras. El destino muy bueno! Las camas y las almohadas muy cómodas
La puerta del baño es de vidrio y es chiva , no cierra . Cero intimidad
The hotel is perfect and the location is wow, just beside primark and the staff were very friendly and this made our stay very good
nothing everything was good
מיקום פגז!!!!!
Amabilidad, súper limpio , el personal mil atento, y la ubicación es super.
Pessoal da recepção e a localização
Quartos apertados
Location is perfect on Gran Via, in the middle of the middle of the main road for shopping, restaurants, bars and close to the underground. We did not book breakfast but being so central we had a tiny corner shop perfect for early morning coffee.
I can not mention one thing that I did not like
La ubicación y la atención del personal es excelente!
Las intalaciones de la habitación pueden mejorar un poco
La ubicación es excelente si quieren moverse en zonas centrales de Madrid. Para los amantes de las compras en cadenas como Primark, H&M, Adidas y otras, todo está en esa misma calle: Gran vía. Vale la pena.
Nada.
I will try to say something positive; Nadia on reception was very polite and efficient and the staff at breakfast were very nice and helpful. Breakfast itself was fine for a €251 a night hotel - that is the only positive I can think of.
I booked one night in this hotel at the end of a stay in Madrid because we wanted to stay in the city one more night and the hotel we were staying in could not accommodate us.
Right from the start, it was problematic; I provided full debit card details at the time of booking as requested and assumed therefore that they had taken payment but the following day started receiving emails from the hotel demanding payment or threatening to cancel the booking. Apparently they have a ‘new system’ that means they cannot collect the payment from Booking.com and rude emails threatening to cancel the booking is how they have chosen to deal with it.
Upon arrival, we found the reception is an open plan reception/dining area with all the charm of a university canteen. The lifts are cramped and dirty. The corridors similarly are dirty and soulless, the decor tired and damaged. The room we had was tiny. It bore no resemblance to the Booking.com photos of a double room. The bed was pushed up against the wall on one side and the bathroom had a swing door that would not stay closed and had a one inch gap around the outside, affording whoever was in the bathroom zero privacy. The shower, which in itself is a triumph of aesthetics over function, flooded the bathroom floor. The whole room reeks of cheapness; woodchip furniture with Formica veneer was all the rage in 1970, but today it just looks tired and cheap. The lighting is as welcoming as a dental surgery, with bright white lights so white they are nearly blue, shiny down from the ceiling. There are no bedside lights and whoever installed this arrangement had never heard of colour temperature or soft lighting. The colour scheme of beige and black completes the ensemble. Whoever was in charge of decor for this hotel said “Make it look like a really cheap version of Ikea” and in that at least, they have succeeded! There is a television on the wall, but you cannot watch it unless you sign into your YouTube or Netflix account.
Great location and very nice staff at the first desk..
Your guide to the flawless travel experience
Popular Countries
Get our app
