J-Hotel by Dorsett

Hotels
Dorsett Hotels & Resorts
8.6 (1309 reviews)
No 7 Jalan Jati , Kuala Lumpur , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Non-smoking throughout
Coffee Shop on site
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast variety
Noise from outside

Categories

Cleanliness
7.98
Notable issues with stains on bed sheets and moldy toilet reported.
Service
9.45
Generally positive sentiments about friendly and attentive staff.
Location
9.49
Highly praised for its proximity to restaurants and malls.
Room Quality
7.94
Comfortable beds but mentioned noise and outdated facilities.
Amenities
8.47
Basic amenities met, but some misses noted, like lack of laundry facilities.
Value for Money
8.93
Overall, guests feel they get good value relative to the location.
Food and Beverage
7.48
Breakfast variety has been mentioned as lacking, with specific complaints.
Overall Experience
9.05
Many guests expressed a strong overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:51

Property Description

Convenient Location
Situated near Starhill Gallery, J-Hotel by Dorsett offers easy access to popular attractions and shopping destinations in Kuala Lumpur.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, a restaurant, and a 24-hour front desk.

Spectacular Views
Indulge in stunning city views while staying at this 4-star hotel, located close to Berjaya Times Square and KLCC Park.

Ready for an unforgettable stay? Book now at J-Hotel by Dorsett for a luxurious experience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 1309 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.48
Overall Experience: 9.05
K
Kevin68 solo_traveller my
7
Good location but seriously need to upgrade the sound proofing of the rooms
Pros:

Location. The front office staff and security are good, smiling

Cons:

The sound proofing is very poor and breakfast is cool and not much variety.

2026-06-07 via Nuitee
F
Faiz couple my
10
2026-06-06 via Nuitee
C
Charlotte solo_traveller gb
10
2026-06-05 via Nuitee
U
Usama couple ae
10
2026-06-05 via Nuitee
H
Hamzah solo_traveller my
8
Pros:

Had a pleasant stay at this hotel. The staff were friendly and helpful from check-in to check-out. The room was clean, comfortable, and well maintained.

The location is excellent, with easy access to shops, restaurants, McDonald's, and shopping malls. Overall, a great experience and I would stay here again.

2026-06-04 via Nuitee
B
Brandon solo_traveller au
10
Pros:

Love this place. Besides a busy road to pass to get to the main part of the town it’s good.

2026-06-03 via Nuitee
I
ISKANDAR solo_traveller my
10
2026-06-03 via Nuitee
C
CHARLEEN couple my
10
Excellent stay with friendly staff and great service – highly recommended!⭐⭐⭐⭐⭐
Pros:

The hotel was clean, comfortable, and conveniently located. The staff were exceptionally friendly, welcoming, and always ready to help with a smile. Check-in was smooth, and the overall service exceeded my expectations.

Cons:

No major issues during my stay except Small parking

2026-06-01 via Nuitee
S
Siti Khodijah solo_traveller sg
10
2026-05-31 via Nuitee
H
hazirah.jalil solo_traveller bn
7
2026-05-31 via Nuitee
M
Mohd Nor solo_traveller my
8
2026-05-30 via Nuitee
A
Ain family_with_children my
9
Nice stay and very comfortable
Pros:

We can see the Tun Razak Exchange tower throughout the window. The room is very clean and quite comfortable for 2 people. Value for money. There had mini refrigerator. Located in the middle of KL town and near to bukit bintang too. Overall the stay was nice and will definitely be in our consideration if we want to stay in KL again.

Cons:

As it located in the middle of KL, the surrounding road is quite busy. It may take 30 min to travel even there only 6km away from titiwangsa lake. But as we already know the traffic, we can plan better. The limited parking that apply first come first serve. But there had area for public parking surrounding just need to pay the parking.

2026-05-29 via Nuitee
J
Jashila couple my
9
2026-05-29 via Nuitee
L
Liang HOON solo_traveller my
8
2026-05-28 via Nuitee
A
Aigerim family_with_children kz
10
2026-05-27 via Nuitee
N
nabil family_with_children my
10
2026-05-27 via Nuitee
B
Brian solo_traveller sg
8
2026-05-27 via Nuitee
S
Syarifah Nadziratul Ahya couple my
9
2026-05-27 via Nuitee
B
Brian solo_traveller sg
8
2026-05-27 via Nuitee
B
Bartek solo_traveller gb
10
2026-05-26 via Nuitee