Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Fitness facilities (surcharge)
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Fax/photocopying
-
Ironing service
-
Sauna
-
Massage services
-
Packed lunches
-
Solarium
-
Non-smoking throughout
-
Shared lounge/TV area
-
Kid meals
-
Coffee Shop on site
-
Fruits
-
Spa/wellness center services
-
Steam room
-
Beauty Services
-
Manicure
-
Pedicure
-
Staff adhere to local safety protocols
-
Cleaning standards that are effective against Coronavirus
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
CCTV outside property
-
Television in common areas
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Snack bar/deli
-
Access to nearby indoor pool
-
Golfing on site
-
Self parking (surcharge)
-
Fitness facilities (surcharge)
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Reception hall
-
Health or beauty spa nearby
-
Swimming nearby
-
Vegetarian menu options available
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Victorian Charm and Modern Comforts
Luxurious Accommodation: Enjoy bright, modern air-conditioned rooms with flat-screen TVs and free high-speed WiFi.
Convenient Location: Just a short walk from Bournemouth’s beach, town centre, and popular attractions like the Bournemouth International Centre and Pier.
Leisure Facilities: Take advantage of the free swimming pool or opt for the gym and sauna in the hotel's Leisure Complex.
Ready to experience the perfect blend of Victorian elegance and contemporary convenience? Book your stay at Durley Dean Hotel now!
A valid ID must be shown upon check-in.
We will not accept groups of 6 people or more without prior agreement.
Groups that are of the nature and style of Stag and Hen parties will not be allowed to check in to the hotel upon arrival irrespective of any booking they may have.
Please note that the maximum occupancy per room is including children.
There is limited paid parking parking on site, on a first-come, first-served basis.
Any charges for extra beds will be taken locally at the hotel.
Please note that due to the style of the building, this property may not be suitable for guests with mobility impairment.
Guests should kindly note that the hotel's spa treatment rooms are very popular and get booked far in advance. The property strongly recommends guests to book a treatment by telephone at the earliest opportunity. The hotel cannot offer any guarantees there will be availability of treatments during the guest's stay as the appointments are sold on a first come, first served basis.
The checkout time for the car park on your last day will be midday, or further charges will apply. In order to receive access to a discounted rate, please pay at the hotel reception on arrival, informing them of your registration number. Failure to do so will result in a parking fine.
The Swimming pool is free of charge for all hotel guests and open from 7 am until 9 pm. Children are able to use the pool until 6.30 pm each day accompanied by an adult.
There is limited paid parking parking on site at £15.00 per 24 hours. Alternative parking can be found on the side streets around the hotel.
When booking a group of rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
-
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
-
Pets
Pets are allowed on request. Charges may be applicable.
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.
Location
Guest Reviews
Breakfast ok, location dreadfull
The location was two far away from the beach, and top of hill
The breakfast choice was excellent. Enjoyed the use of the spa facilities and found the location to be perfect for our stay
in our beds was bed bugs my wife was beaten so much pics are included
Very clean and nice location near to beach
Nice and clean
Very disappointing to say the least. My friends and I booked three rooms here for a bank holiday weekend, expecting a nice 4-star spa getaway. We were completely wrong.
It started at check-in. It was windy and raining outside, and the automatic entrance doors were stuck wide open, leaving a queue of guests freezing in the lobby. There were three staff members behind the counter but only one actually working. When we enquired about the spa access for our three rooms, we were bizarrely told we had to share one single key card between all of us. No robes or slippers were offered, which was a sign of things to come. Parking was also an issue—by 4pm there was nothing available, despite the hotel not even appearing to be at capacity.
The "spa" itself was a joke, and none of this was mentioned at booking, in the confirmation emails, or on the follow-up call I made to enquire about the facilities before arriving. To get to the pool, you have to walk in your swimwear with bare, wet feet through a carpeted public area, past the pub, and down a spiral staircase. When you get down there, the changing room hot water doesn't work. The steam room was completely out of order (revealing a weird setup with four plastic chairs), the sauna barely fits three people, and the pool was full of kids and clearly in need of a clean—there was visible hair and mucus floating in the water. The chlorine smell was so aggressive our eyes watered the second we walked in. It was appalling from a hygiene perspective.
The rest of the hotel is incredibly rundown and in desperate need of a renovation. The carpets are thin, frayed, and coming up in areas, and the woodwork and banisters are completely worn down. Because of the pool setup, the entire property smells of damp. The rooms are small and modest, the temperature wasn't well controlled, the sheets were itchy, and you have to go down to the front desk just to get towels.
The shower features a cheap "all-in-one" soap that was so watered down it didn't even clean anything.
To top it off, the "restaurant and pub" is just a glorified living room with an unattended bar. We had to go to the front desk to ask for help, and the staff were clearly annoyed about being asked to do anything. We weren't even allowed to see a food menu, and the restaurant was closed the entire time we were there.
TLDR; unless you want to walk barefoot through a public pub to swim in a dirty pool, don't bother coming here. For this price point, you get significantly better value, cleanliness, and service from a basic Premier Inn or Travelodge. There is no way Visit England would find this acceptable for a 4-star rating.
Nice bed every comfortable & service with a smile 😊
It had character
Extremely tired building, I was very surprised at a 4 star rating. It's nowhere near 4 star. It's very very tired
Nothing
Friendly service
The door to my room with a key card didn't work all that well
La literie
La vétusté de l établissement
Staff were welcoming, building, rooms & leisure centre were tired
Property being so tired
A bit disappointed
To many drunks on street and about
The property itself self was very clean and the staff were amazing and very accommodating
Unfortunately the property has no disabled access however the staff were amazing and did provide and alternate route with less steps and did assist with the transition into the property for my partner
Customer service
Your guide to the flawless travel experience
Popular Countries
Get our app
