Durley Dean

Hotels
7.6 (6160 reviews)
28 West Cliff Road, West Cliff , Bournemouth , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
5.98
Reviews mention dirtiness and cobwebs which indicate significant issues with cleanliness.
Service
8.95
Staff described as friendly and helpful across several reviews.
Location
8.99
Location praised multiple times as being great and convenient.
Room Quality
7.44
Mixed reviews on room quality; some mentioned comfort, but also noted small and tired rooms.
Amenities
6.47
Amenities such as the pool and spa were mentioned as small and needing improvement.
Value for Money
7.93
Some guests felt it was decent for the price but others had issues impacting perceived value.
Food and Beverage
6.98
Food quality received mixed reviews; some complaints about temperature and setup.
Overall Experience
8.05
Overall experience varied greatly, with positive notes but significant complaints that impacted enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:26

Property Description

Victorian Charm and Modern Comforts

Luxurious Accommodation: Enjoy bright, modern air-conditioned rooms with flat-screen TVs and free high-speed WiFi.

Convenient Location: Just a short walk from Bournemouth’s beach, town centre, and popular attractions like the Bournemouth International Centre and Pier.

Leisure Facilities: Take advantage of the free swimming pool or opt for the gym and sauna in the hotel's Leisure Complex.

Ready to experience the perfect blend of Victorian elegance and contemporary convenience? Book your stay at Durley Dean Hotel now!

Important information:

A valid ID must be shown upon check-in.

We will not accept groups of 6 persons or more without prior agreement.

Groups that are of the nature and style of Stag and Hen parties will not be allowed to check in to the hotel upon arrival irrespective of any booking they may have.

Please note that the maximum occupancy per room is including children.

There is limited paid parking parking on site, on a first-come, first-served basis.

Any charges for extra beds will be taken locally at the hotel.

Please note that due to the style of the building, this property may not be suitable for guests with mobility impairment.

The checkout time for the car park on your last day will be midday, or further charges will apply. In order to receive access to a discounted rate, please pay at the hotel reception on arrival, informing them of your registration number. Failure to do so will result in a parking fine.

The Swimming pool is free of charge for all hotel guests and open from 7 am until 9 pm. Children are able to use the pool until 6.30 pm each day accompanied by an adult.

There is limited paid parking parking on site at £15.00 per 24 hours. Alternative parking can be found on the side streets around the hotel.

When booking a group of rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

7.6
Based on 6160 reviews
Cleanliness: 5.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 6.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 8.05
G
Graham • couple • gb
9
Pros:

Pleasant staff, good food, great surroundings.

Cons:

None

2026-10-17 • via Nuitee
A
Alec • couple • gb
7
A bit tyred hotel good for the weekend with the dog
Pros:

Value fpr money close to beach

Cons:

Noisy air con

2026-10-17 • via Nuitee
D
Daniel • couple • gb
9
Great value, friendly staff
Pros:

Great value for money and very friendly staff

Cons:

The toilet was a bit difficult to flush. Had to really push the button in hard.

2026-10-16 • via Nuitee
J
Jason • solo_traveller • gb
4
2026-10-16 • via Nuitee
V
Valentine • couple • gb
7
Great value for money - but some areas need modernising
Pros:

Convenient - close to the town and beach

Cons:

Needs running repairs- old building

2026-10-16 • via Nuitee
V
VAlerie • couple • gb
7
Comfortable clean friendly and location good
Pros:

Friendly and comfortable

Cons:

Needs updating

2026-10-16 • via Nuitee
G
Gary • couple • gb
8
2026-10-15 • via Nuitee
A
anna • family_with_children • gb
8
2026-10-15 • via Nuitee
G
Gemma • couple • gb
10
2026-10-15 • via Nuitee
S
Sara • couple • gb
10
2026-10-14 • via Nuitee
L
Lee • solo_traveller • gb
5
Pros:

Clean and functional

Cons:

Single room was extremely small
I could barely fit in the ensuite

2026-10-14 • via Nuitee
S
Shauny • solo_traveller • gb
10
2026-10-14 • via Nuitee
R
Rachel • couple • gb
1
2026-10-13 • via Nuitee
M
Molly • family_with_children • gb
8
Pros:

Lovely food and fantastic location and fantastic staff

Cons:

Decor needs updating, limited changing space on leisure department

2026-10-13 • via Nuitee
L
Lisa • couple • gb
5
Cons:

The hotel was dated. Although I booked a superior room, the bathroom was very small. Cracked tiles on the floor.

2026-10-12 • via Nuitee
P
Pauline • solo_traveller • gb
8
Lovely staff, very clean, good location
Pros:

It was good, managed to park on street

Cons:

The lift is claustrophobic

2026-10-12 • via Nuitee
T
Tina • family_with_children • gb
7
2026-10-12 • via Nuitee
G
Greaves • solo_traveller • gb
9
2026-10-12 • via Nuitee
A
Arkadiusz • solo_traveller • gb
10
2026-10-12 • via Nuitee
S
Sagoe • couple • gb
5
2026-10-12 • via Nuitee