Durley Dean

Hotels
7.6 (6160 reviews)
28 West Cliff Road, West Cliff , Bournemouth , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
5.98
Reviews mention dirtiness and cobwebs which indicate significant issues with cleanliness.
Service
8.95
Staff described as friendly and helpful across several reviews.
Location
8.99
Location praised multiple times as being great and convenient.
Room Quality
7.44
Mixed reviews on room quality; some mentioned comfort, but also noted small and tired rooms.
Amenities
6.47
Amenities such as the pool and spa were mentioned as small and needing improvement.
Value for Money
7.93
Some guests felt it was decent for the price but others had issues impacting perceived value.
Food and Beverage
6.98
Food quality received mixed reviews; some complaints about temperature and setup.
Overall Experience
8.05
Overall experience varied greatly, with positive notes but significant complaints that impacted enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:26

Property Description

Victorian Charm and Modern Comforts

Luxurious Accommodation: Enjoy bright, modern air-conditioned rooms with flat-screen TVs and free high-speed WiFi.

Convenient Location: Just a short walk from Bournemouth’s beach, town centre, and popular attractions like the Bournemouth International Centre and Pier.

Leisure Facilities: Take advantage of the free swimming pool or opt for the gym and sauna in the hotel's Leisure Complex.

Ready to experience the perfect blend of Victorian elegance and contemporary convenience? Book your stay at Durley Dean Hotel now!

Important information:

A valid ID must be shown upon check-in.

We will not accept groups of 6 persons or more without prior agreement.

Groups that are of the nature and style of Stag and Hen parties will not be allowed to check in to the hotel upon arrival irrespective of any booking they may have.

Please note that the maximum occupancy per room is including children.

There is limited paid parking parking on site, on a first-come, first-served basis.

Any charges for extra beds will be taken locally at the hotel.

Please note that due to the style of the building, this property may not be suitable for guests with mobility impairment.

The checkout time for the car park on your last day will be midday, or further charges will apply. In order to receive access to a discounted rate, please pay at the hotel reception on arrival, informing them of your registration number. Failure to do so will result in a parking fine.

The Swimming pool is free of charge for all hotel guests and open from 7 am until 9 pm. Children are able to use the pool until 6.30 pm each day accompanied by an adult.

There is limited paid parking parking on site at £15.00 per 24 hours. Alternative parking can be found on the side streets around the hotel.

When booking a group of rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

7.6
Based on 6160 reviews
Cleanliness: 5.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 6.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 8.05
R
Rebecca • solo_traveller • gb
2
Worst
Pros:

Room are okay

Cons:

Worst swimming pool ever,salty water,small very disgusting water and smell,I never go again

2026-09-12 • via Nuitee
R
Rebecca • solo_traveller • gb
2
2026-09-12 • via Nuitee
J
Jen • family_with_children • gb
9
2026-09-12 • via Nuitee
V
Volker • family_with_children • de
4
renovierungsbedürftige Zimmer in altehrwürdigem Gebäude
Pros:

Altehrwürdiges Gebäude, gutes Frühstück, funktionierende Dusche, recht sauber, trotz Lage an Hauptstraße kein Verkehrslärm

Cons:

Stark renovierungsbedürftige Zimmer, Teppich mit Flecken, hellhörig, Lage an Hauptstraße

2026-09-12 • via Nuitee
C
carlos • couple • gb
6
Cons:

Room to small bathroom small
Need refurbished

2026-09-11 • via Nuitee
L
Lilia • solo_traveller • pt
10
Pros:

Excelente staff, principalmente a Jessica que nos acolheu muito bem e de forma muito simpática.

2026-09-11 • via Nuitee
S
Sharon • couple • gb
10
It was a peaceful and enjoyable experience.
Pros:

It was nice an cosy.

2026-09-11 • via Nuitee
B
Beverley • solo_traveller • gb
7
Pros:

Clean comfy

2026-09-11 • via Nuitee
L
Lawrence • couple • gb
4
2026-09-11 • via Nuitee
L
Lara • couple • gb
10
2026-09-10 • via Nuitee
A
Angelo • solo_traveller • gb
6
2026-09-10 • via Nuitee
J
Jemma • couple • gb
8
Great stay
Pros:

The pool was great, good value for money and very helpful staff

Cons:

It would’ve been nice to have a water fountain to fill up bottles but the tap worked aswell

2026-09-10 • via Nuitee
L
Les • couple • gb
9
Excellent value.
Pros:

Great spacious room.

Cons:

Nothing.

2026-09-10 • via Nuitee
D
DavoBaba • family_with_children • gb
5
Location great!
Pros:

Location was good and the reception staff were really good. Sauna and spa were good.

Cons:

The hotel decor has seen better days - no minibar, no robes, no slippers, not a lot of complimentary offerings.

2026-09-10 • via Nuitee
M
Malgorzata • couple • gb
9
Piękne miejsce,super widoki,hotel ma świetną lokalizację.
Pros:

Super lokalizacja,miły i pomocny personel- Dziękuję

Cons:

Trudno o parking….

2026-09-10 • via Nuitee
P
Phil • solo_traveller • gb
6
If you fix the problems would have been a great stay.
Pros:

Modern well fitted out bathroom with good shower

Cons:

Air con didn't work properly, only hot water in bathroom basin, main lights didn't operate, but lamps worked.

2026-09-10 • via Nuitee
V
Victoria • family_with_children • gb
6
Overpriced but ok
Pros:

Its dated but I don't mind that, it adds character. I think the price should reflect that though. Our room was £246 for one night in a family room. I think this was over priced. £180 max would have been more reflective of our room and the breakfast we had

Cons:

A little overpriced

2026-09-10 • via Nuitee
J
Jose • solo_traveller • pt
7
2026-09-10 • via Nuitee
A
Azia • solo_traveller • gb
8
Pros:

The location and it was clean

Cons:

The pillows were not comfortable at all

2026-09-09 • via Nuitee
A
Alan • couple • gb
8
2026-09-09 • via Nuitee