Hotel Imperial Laguna Faranda Cancún

Hotels
Faranda Hotels
Boulevard Kukulcan Kilometro 8, Quetzal 10 , Cancún , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Swimming pool is good
Air Conditioner in very good condition
Cons:
Needs improvement in bed
Limited option in breakfast
Room condition requires renovations
Mold smell

Categories

Cleanliness
3.89
Mold smell and old taps and shower indicate poor cleanliness.
Service
8.36
Standard service quality for a hotel of this rating.
Location
8.4
Standard quality for this hotel tier.
Room Quality
4.85
Room condition requires renovations and bed quality is poor.
Amenities
5.88
Swimming pool is good, but limited breakfast options.
Value for Money
5.84
Ok for 1 or 2 night stays, average value.
Food and Beverage
4.89
Limited option in breakfast.
Overall Experience
5.86
Mixed experience with significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:40

Property Description

Prime Location near Nichupté Lagoon

Located in the heart of Cancun's Hotel Zone, Hotel Imperial Laguna Faranda Cancún offers guests a tranquil escape near the picturesque Nichupté lagoon. With attractions like Plaza Caracol and the Cancun Convention Center just a stone's throw away, convenience is at your doorstep.

Comfortable Rooms with Kitchenettes and Balconies

Our well-appointed rooms feature convenient kitchenettes, stoves, and private balconies, providing guests with a home away from home. Whether you're looking to whip up a quick meal or simply relax and enjoy the view, our rooms cater to your every need.

Relaxing Outdoor Swimming Pool

Unwind and soak up the sun at our outdoor swimming pool, the perfect spot to cool off and rejuvenate after a day of exploring Cancun. Whether you're looking to take a refreshing dip or simply lounge poolside, our pool area offers a serene retreat.

Book your stay at Hotel Imperial Laguna Faranda Cancún now and indulge in a relaxing getaway with unbeatable amenities.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and are upon availability. They may incur additional charges.

The rate does not include a green tax of 79.38 MXN per occupied room and per night that must be paid at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

Cleanliness: 3.89
Service: 8.36
Location: 8.4
Room Quality: 4.85
Amenities: 5.88
Value for Money: 5.84
Food and Beverage: 4.89
Overall Experience: 5.86
T
TAITI solo_traveller mx
6
Taitti Garcia
Pros:

El hotel está ubicado a 5 min caminando de la avenida Kukulcán y a lado había una tienda muy completa.

Cons:

Por el precio supongo que el hotel está así, pero es un hotel que se ve en mucho tiempo no le han dado mantenimiento, la habitación olía mucho a humedad, cuando abrimos la regadera primero salió sucia, esta muy descuidado.
Solo me hospedé una noche, para solo llegar a dormir pues bien

2026-07-16 via Nuitee
A
ADRIEL couple pa
9
2026-07-16 via Nuitee
C
Cristian solo_traveller mx
8
Pros:

Amabilidad del personal

Cons:

El baño olia un poco mal

2026-07-12 via Nuitee
J
Joshua Grimshaw solo_traveller gb
5
Ideal for lads on the lash
Pros:

It was good if you are going with friends and partying for a few nights, served a purpose.
If you're wanting any more than that, pay extra money and stay somewhere else.

Cons:

The guy at the front desk was nice enough but scanned our passports about 16x and took ages so if you need the toilet like we did good luck migbt be waiting 20mns.

Room was outdated but we got what we paid for dont come as a couple you might be going home single.

2026-06-26 via Nuitee
Z
zohar extended_group il
6
Pros:

צוות שירותי ונחמד , החדרים גדולים , והנוף מהחדר מדהים יוצאים ישר לאגם מאוד יפה

Cons:

המלון קצת מרוחק מהאזור המרכזי , לא היה לנו מים חמים רק ביום האחרון היה , והמלון עצמו מתחוזק ישן האסלה חצי שבורה והבריכה לא נקייה ככ

2026-06-19 via Nuitee
P
Portillo solo_traveller cr
10
2026-06-11 via Nuitee
R
Roberto family_with_children mx
8
Pros:

La ubicación

Cons:

Las instalaciones son un poco viejas

2026-05-30 via Nuitee
S
Sean Andrew solo_traveller ca
7
Good enough location, quiet, nice pool, decent facilities.
Pros:

Nice quaint little hotel in a peaceful part of town. Walking distance to some beaches and of course the main strip.

Cons:

My bed was uncomfortable, they put a large mattress on two single beds. It was all misaligned, which was frustrating.

2026-05-21 via Nuitee
B
Brito extended_group mx
7
Buen lugar, con sus detalles.
Pros:

Siempre me hospedo ahí cuando voy a Cancún de trabajo y me gusta mucho por la ubicación y precio.

Cons:

En esta ocasión, me tocó un recepcionista grosero, que no quería hacer válida nuestra reservación y nos mintió que no había llegado. Nunca me había pasado eso y al contrario, siempre nos habían tratado muy bien.

2026-05-18 via Nuitee
S
Stanislav solo_traveller de
5
Pros:

Vielleicht der Preis , das was dann

Cons:

Altes Hotel , sieht wie Hostel aus, max 1-2 Sterne Hotel , Frühstück ist lächerlich und nur für 1 Übernachtung wegen weiter Flug geeignet.

2026-05-16 via Nuitee
M
Mondragon couple mx
6
Cons:

en la recepción tienen un empleado que trata mal a las personas, es un señor pelon

2026-05-04 via Nuitee
U
Uziel M solo_traveller mx
10
Pros:

Su alberca

2026-04-25 via Nuitee
L
Leonardo family_with_children co
10
2026-04-25 via Nuitee
A
Angie Sosa solo_traveller es
6
Pros:

La cama y la zona de las piletas.

Cons:

No había agua caliente en varias habitaciones, por lo que fue imposible disfrutar un buen baño
Y el desayuno, si bien tenía lo básico, no habían opciones de yogurt o jugos, ni tampoco frutas

2026-04-17 via Nuitee
S
Silvana family_with_children cl
4
Más o menos
Pros:

Ubicación y personal amable

Cons:

No tenía Internet en habitación solo en la recepción las habitaciones un tanto viejas poco cuidadas y artefactos eléctricos viejos y oxidados. No tenía TV con Internet ni TV cable, no había secador ni plancha.

2026-04-15 via Nuitee
M
miriam family_with_children mx
7
creo que no volveria
Pros:

que incluye desayuno tipo continental.

Cons:

las instalaciones estan descuidadas, la puerta de la habitacion que nos asignaron no abria bien. hace falta darle un buen mantenimiento a las instalaciones.

2026-04-13 via Nuitee
M
muniolinio family_with_children pl
8
Moze byc na kilka nocy
Pros:

Jako samotny podroznik to ten hotel jest idealny ,bylem 5 nocek , 15-20min od centrum imprezowego , fajny basen , cisza, mila obsluga , klimatyzacja , ladne widoki , wifi ok ale czasami przerywalo , w weekend gra muzyka do 6 rano z drugiej strony laguny gdzie sa imprezy ale mozna spac :)

Cons:

brak lodowki a fajnie zeby byla przy 30stopniach, tak samo jakis kubek lub szklanka tego tez nie bylo , wifi nie ma zasiegu przy lezakach , widac tez ze juz wiekowy hotel

2026-04-09 via Nuitee
K
Kasi solo_traveller ca
6
Price isn’t bad. Location is decent, but I think next time I will stay somewhere else.
Pros:

Location is great. Pool is nice.

Cons:

They tried to charge me 600 pesos for “stained towels” yet none of my towels were stained, nor did I have any cleaners in my room the entire time I was there, so how would they know? Seemed a little suspicious. When I mentioned that’s impossible the guy then said don’t worry about it.

2026-04-02 via Nuitee
L
lopez couple es
3
2026-04-02 via Nuitee
C
Chiara couple it
8
2026-04-01 via Nuitee