Hotel Imperial Laguna Faranda

Hotels
•
Independent
6 (106 reviews)
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500 , Cancun , MX
52-998-883 34 48

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Facilities

Free breakfast
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
Street parking
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Review Highlights

Pros:
Swimming pool is good
Air Conditioner in very good condition
Cons:
Needs improvement in bed
Limited option in breakfast
Room condition requires renovations
Mold smell

Categories

Cleanliness
3.89
Mold smell and old taps and shower indicate poor cleanliness.
Service
8.36
Standard service quality for a hotel of this rating.
Location
8.4
Standard quality for this hotel tier.
Room Quality
4.85
Room condition requires renovations and bed quality is poor.
Amenities
5.88
Swimming pool is good, but limited breakfast options.
Value for Money
5.84
Ok for 1 or 2 night stays, average value.
Food and Beverage
4.89
Limited option in breakfast.
Overall Experience
5.86
Mixed experience with significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:40

Property Description

Discover the perfect blend of comfort and convenience at Hotel Imperial Laguna Faranda, your oasis in vibrant Cancun.

Recreation Opportunities
Unwind in our outdoor pool or take in breathtaking views from the serene terrace and lush garden. Whether you're looking to relax or explore, our recreational options cater to every guest's desire.

Culinary Delights
Savor delicious meals at La Palapa Belga, our on-site restaurant, and begin each day with a complimentary continental breakfast served daily from 7 AM to 11 AM, designed to energize your Cancun adventures.

Comfortable Accommodations
Feel right at home in one of our 62 individually designed rooms featuring private balconies, satellite television, and thoughtful amenities to enhance your stay. Enjoy complimentary toiletries and hair dryers to ensure a refreshing experience.

Don't miss out on the opportunity to experience Cancun's charm—book your stay with us today!

Important information:

  • Pool access available from 8:00 AM to 8:30 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Service animals are allowed

Location

Guest Reviews

6
Based on 106 reviews
Cleanliness: 3.89
Service: 8.36
Location: 8.4
Room Quality: 4.85
Amenities: 5.88
Value for Money: 5.84
Food and Beverage: 4.89
Overall Experience: 5.86
R
Roberto • family_with_children • mx
8
Pros:

La ubicación

Cons:

Las instalaciones son un poco viejas

2026-05-30 • via Nuitee
S
Sean Andrew • solo_traveller • ca
7
Good enough location, quiet, nice pool, decent facilities.
Pros:

Nice quaint little hotel in a peaceful part of town. Walking distance to some beaches and of course the main strip.

Cons:

My bed was uncomfortable, they put a large mattress on two single beds. It was all misaligned, which was frustrating.

2026-05-21 • via Nuitee
B
Brito • extended_group • mx
7
Buen lugar, con sus detalles.
Pros:

Siempre me hospedo ahí cuando voy a Cancún de trabajo y me gusta mucho por la ubicación y precio.

Cons:

En esta ocasión, me tocó un recepcionista grosero, que no quería hacer válida nuestra reservación y nos mintió que no había llegado. Nunca me había pasado eso y al contrario, siempre nos habían tratado muy bien.

2026-05-18 • via Nuitee
S
Stanislav • solo_traveller • de
5
Pros:

Vielleicht der Preis , das was dann

Cons:

Altes Hotel , sieht wie Hostel aus, max 1-2 Sterne Hotel , Frühstück ist lächerlich und nur für 1 Übernachtung wegen weiter Flug geeignet.

2026-05-16 • via Nuitee
M
Mondragon • couple • mx
6
Cons:

en la recepción tienen un empleado que trata mal a las personas, es un señor pelon

2026-05-04 • via Nuitee
U
Uziel M • solo_traveller • mx
10
Pros:

Su alberca

2026-04-25 • via Nuitee
L
Leonardo • family_with_children • co
10
2026-04-25 • via Nuitee
A
Angie Sosa • solo_traveller • es
6
Pros:

La cama y la zona de las piletas.

Cons:

No había agua caliente en varias habitaciones, por lo que fue imposible disfrutar un buen baño
Y el desayuno, si bien tenía lo básico, no habían opciones de yogurt o jugos, ni tampoco frutas

2026-04-17 • via Nuitee
S
Silvana • family_with_children • cl
4
Más o menos
Pros:

Ubicación y personal amable

Cons:

No tenía Internet en habitación solo en la recepción las habitaciones un tanto viejas poco cuidadas y artefactos eléctricos viejos y oxidados. No tenía TV con Internet ni TV cable, no había secador ni plancha.

2026-04-15 • via Nuitee
M
miriam • family_with_children • mx
7
creo que no volveria
Pros:

que incluye desayuno tipo continental.

Cons:

las instalaciones estan descuidadas, la puerta de la habitacion que nos asignaron no abria bien. hace falta darle un buen mantenimiento a las instalaciones.

2026-04-13 • via Nuitee
M
muniolinio • family_with_children • pl
8
Moze byc na kilka nocy
Pros:

Jako samotny podroznik to ten hotel jest idealny ,bylem 5 nocek , 15-20min od centrum imprezowego , fajny basen , cisza, mila obsluga , klimatyzacja , ladne widoki , wifi ok ale czasami przerywalo , w weekend gra muzyka do 6 rano z drugiej strony laguny gdzie sa imprezy ale mozna spac :)

Cons:

brak lodowki a fajnie zeby byla przy 30stopniach, tak samo jakis kubek lub szklanka tego tez nie bylo , wifi nie ma zasiegu przy lezakach , widac tez ze juz wiekowy hotel

2026-04-09 • via Nuitee
L
lopez • couple • es
3
2026-04-02 • via Nuitee
K
Kasi • solo_traveller • ca
6
Price isn’t bad. Location is decent, but I think next time I will stay somewhere else.
Pros:

Location is great. Pool is nice.

Cons:

They tried to charge me 600 pesos for “stained towels” yet none of my towels were stained, nor did I have any cleaners in my room the entire time I was there, so how would they know? Seemed a little suspicious. When I mentioned that’s impossible the guy then said don’t worry about it.

2026-04-02 • via Nuitee
C
Chiara • couple • it
8
2026-04-01 • via Nuitee
K
Kira • solo_traveller • ar
8
2026-03-30 • via Nuitee
N
Nataliya • couple • ca
8
Good. I can recommend.
Pros:

Location is excellent . Good staff. Clean swimming pool. Beautiful view from the windows.

Cons:

Washroom needs repair

2026-03-22 • via Nuitee
G
Giacom • solo_traveller • ar
8
2026-03-21 • via Nuitee
D
Darío • family_with_children • ar
5
Cons:

Wifi no funciona bien, la tv no funciona directamente, yo reserve una habitación que supuestamente venía equipada con platos, cubiertos y demás, le faltaban cosas y cuando fui a pedir un cuchillo me dijeron q no tenían, los colchones tienen un pozo en el medio

2026-03-21 • via Nuitee
A
Anne-Marie • extended_group • ca
7
2026-03-20 • via Nuitee
A
Anna • family_with_children • mx
9
Muy bueno en relación calidad-precio
Pros:

Alberca y ubicación

Cons:

Que la plancha de ropa y secadora de pelo no era privada

2026-03-19 • via Nuitee