Arden Hotel And Leisure Club

Hotels
8.1 (10305 reviews)
Coventry Road , Bickenhill , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good amenities
Value for money
Cons:
Food quality issues
Dated room furnishings
Cleanliness concerns

Categories

Cleanliness
7.68
Some concerns were raised regarding cleanliness, particularly with hairs in the shower.
Service
8.65
Guests noted the staff as polite and helpful, enhancing the overall experience.
Location
8.69
The location was frequently mentioned as convenient, especially for the airport and NEC.
Room Quality
7.64
Although rooms were described as comfortable, some reviews pointed out that they felt dated.
Amenities
8.17
Facilities such as the sauna and steam room received positive feedback, though some amenities felt outdated.
Value for Money
8.63
Generally considered good value, with guests appreciating the reasonable pricing.
Food and Beverage
6.68
Food quality received criticism in several reviews, indicating room for improvement.
Overall Experience
8.65
A majority of guests expressed satisfaction with their stay, highlighting positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:36

Property Description

Convenient Location
Situated near NEC, Genting Resort World Birmingham, and Birmingham Airport, the Arden Hotel & Leisure Club offers easy access to key destinations.

Comfortable Accommodation
Each en suite bedroom is equipped with modern amenities like a 32-inch TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Leisure Facilities
Guests can unwind at the onsite Arden Leisure Club, featuring a swimming pool, jacuzzi, sauna, steam room, and a gym, providing ample opportunities for relaxation and recreation.

Experience convenience, comfort, and leisure at the Arden Hotel & Leisure Club. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Dec 25, 2026 until Sun, Dec 27, 2026
Sauna is closed from 2026-12-27 until 2026-12-25
Fitness center is closed from 2026-12-27 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-27 until 2026-12-25
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.1
Based on 10305 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.65
J
Jayne couple gb
9
Clean comfortable and great staff .
Pros:

Great hotel very clean great staff very helpful.

Cons:

You can easily miss the entrance to the hotel need more signage .

2026-08-15 via Nuitee
R
Richard couple gb
4
Good location and value for money but reception staff just rude
Pros:

Good spa facilities other than pretty dated,carpets in room dirty

Cons:

Reception staff disinterested and rude

2026-08-15 via Nuitee
C
Cox family_with_children gb
7
Good value, good location for travellers from Birmingham Airport.
Pros:

The room we stay is very good. The Breakfast Place was a top class.

Cons:

N/A

2026-08-15 via Nuitee
S
Sally family_with_children gb
8
2026-08-15 via Nuitee
I
Ieuan solo_traveller gb
6
Well priced but room too hot
Pros:

Convenient location. Very reasonable prices in the restaurant and the bar

Cons:

Half the rooms were air conditioned half were not. This should have been an option during the booking process

2026-08-15 via Nuitee
A
April solo_traveller gb
9
Great location, comfortable and friendly
Pros:

Location was perfect for the NEC. It was very comfortable and staff were friendly.

2026-08-15 via Nuitee
J
JohnR solo_traveller gb
9
Excellent Stay at The Arden Hotel
Pros:

Excellent hotel. Well positioned to walk (20 minutes) to the NEC. Car parking free for 24 hours with overnight stay, £5 per block of 3 hours thereafter, so excellent value if visiting the NEC.

2026-08-15 via Nuitee
V
Viv couple gb
9
2026-08-15 via Nuitee
C
Caroline solo_traveller gb
9
Pros:

Very nice room, staff were brilliant and very handy for the NEC

Cons:

Nothing

2026-08-14 via Nuitee
K
Kenneth solo_traveller gb
10
2026-08-14 via Nuitee
J
Jessica couple gb
9
2026-08-14 via Nuitee
J
James solo_traveller gb
1
Booking.com very unhelpful. Hotel old and rundown.
Pros:

Close to Birmingham Airport. Has a pool and sauna.

Cons:

Bookingbug.com or/and the hotel messed up our reservation. We'd booked a "family room" with email confirmation from the site might I add, yet had a smaller room on arrival. The hotel said that booking.com sent through the wrong info and booking.com are blaming the hotel. We should've had a family room for 5 occupants instead we had a "quad room" which was suitable for 4 yet there was 5 of us.

The hotel is fairly run down.

2026-08-14 via Nuitee
P
Phil solo_traveller gb
10
Pros:

Good location

Cons:

Access in and out of the hotel a little tricky during busy times

2026-08-14 via Nuitee
S
Stevenson solo_traveller gb
6
Pros:

Convenient for motorway, great value as always including free parking and use of pool etc.friendly staff .

Cons:

No air con in room during this heatwave We were told it was only in superior rooms ,tried to upgrade but they were all taken,so got a fan from reception which was neither use nor ornament.it broke down .

2026-08-14 via Nuitee
B
Belinda solo_traveller gb
8
Great stay
Pros:

The location was so close to the nec, it was excellent for us after visiting the peppa pig space adventure. My daughters loved the pool and the jacuzzi is so close that I can use it and supervise my daughter in the shallow pool. Great bed and room...security deposit refunded within hours of check out.

Cons:

No ac in room just a desk fan made for a difficult nights sleep in the heatwave.

2026-08-14 via Nuitee
J
Janine solo_traveller gb
8
2026-08-14 via Nuitee
G
Gemma solo_traveller gb
9
Great value for money
Pros:

Rooms were decorated to an old fashioned style, however the important parts were great - clean bathroom, comfy bed and great service added to the experience

2026-08-14 via Nuitee
L
Louise couple ie
8
2026-08-13 via Nuitee
H
helen couple gb
1
A very dated, overpriced hotel.
Pros:

The spa and swimming pool were nice.

Cons:

The room was dated. No air con so very hot. Our room was next to a busy road so very noisy with the window open. The shower was very poor - it dribbled, even after asking for it to be fixed. He location was not great for the NEC as it was not a pleasant walk along the busy road, particularly at night.

2026-08-13 via Nuitee
R
Robinson solo_traveller gb
5
2026-08-13 via Nuitee