Arden Hotel And Leisure Club

Hotels
8.1 (10393 reviews)
Coventry Road , Bickenhill , GB
+44 1675 443221

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good amenities
Value for money
Cons:
Food quality issues
Dated room furnishings
Cleanliness concerns

Categories

Cleanliness
7.68
Some concerns were raised regarding cleanliness, particularly with hairs in the shower.
Service
8.65
Guests noted the staff as polite and helpful, enhancing the overall experience.
Location
8.69
The location was frequently mentioned as convenient, especially for the airport and NEC.
Room Quality
7.64
Although rooms were described as comfortable, some reviews pointed out that they felt dated.
Amenities
8.17
Facilities such as the sauna and steam room received positive feedback, though some amenities felt outdated.
Value for Money
8.63
Generally considered good value, with guests appreciating the reasonable pricing.
Food and Beverage
6.68
Food quality received criticism in several reviews, indicating room for improvement.
Overall Experience
8.65
A majority of guests expressed satisfaction with their stay, highlighting positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:36

Property Description

Convenient Location
Situated near NEC, Genting Resort World Birmingham, and Birmingham Airport, the Arden Hotel & Leisure Club offers easy access to key destinations.

Comfortable Accommodation
Each en suite bedroom is equipped with modern amenities like a 32-inch TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Leisure Facilities
Guests can unwind at the onsite Arden Leisure Club, featuring a swimming pool, jacuzzi, sauna, steam room, and a gym, providing ample opportunities for relaxation and recreation.

Experience convenience, comfort, and leisure at the Arden Hotel & Leisure Club. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Dec 25, 2026 until Sun, Dec 27, 2026
Sauna is closed from 2026-12-27 until 2026-12-25
Fitness center is closed from 2026-12-27 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-27 until 2026-12-25
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.1
Based on 10393 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.65
C
Cathal mathews • family_with_children • gb
8
Pros:

Lovely hotel & staff, great location for the hyrox event. Walking distance from airport & NEC centre.

2026-10-31 • via Nuitee
J
Jenna • family_with_children • gb
10
2026-10-31 • via Nuitee
D
Dawn • couple • gb
7
Pros:

Location

Cons:

Noise , very loud trains and bright flood lights in window

2026-10-31 • via Nuitee
K
Kerri • couple • gb
3
Ideal location but very run down &
Pros:

The location

Cons:

Room was run down. Holes in the wall. Leaking sink and toilet - told from maintenance man ‘it’s ok we can live with it as it’s too much work to fix’

2026-10-31 • via Nuitee
K
Katy • couple • gb
10
Pros:

Cleanliness and helpful staff

Cons:

Nothing

2026-10-31 • via Nuitee
S
sara • solo_traveller • gb
3
2026-10-31 • via Nuitee
M
Mehdi • solo_traveller • gb
9
2026-10-31 • via Nuitee
R
Robert • solo_traveller • gb
8
An friendly and warm and welcoming location ideal for my work work commitments in the area!
Pros:

It was friendly warm and ideally located for m y trip to Solihull.

Cons:

All good.

2026-10-30 • via Nuitee
A
Amman • solo_traveller • vg
2
Very outdated hotel, that needs the facilities and services updating.
Pros:

Liked the location and that there is free parking for guests

Cons:

The room was cold, the window was wide open when I went in and the radiator was not working. I called to reception and they said the radiators were not working and provided me with a small portable radiator. I had to call to ask for a TV remote that worked. The bathroom was not clean

2026-10-30 • via Nuitee
A
Alex • family_with_children • gb
8
Decent stay, good value for money.
Pros:

Location bang on, friendly helpful staff and very clean rooms. Stayed for Hyrox, hotel was perfectly located, a little 15 minute walk and you are in the halls.

Cons:

Might seem like a moan, but we had an early night so wanted to ‘chill’ in front of the tv. There was no app to download Netflix or Amazon, to log in and watch a film. Again a small moan, nothing major….. just watched channel 4 instead 😂

2026-10-30 • via Nuitee
A
Aaron • solo_traveller • gb
8
Pleasant stay, clean and tidy, well located
Pros:

Clean and great location for airport / NEC

Cons:

Charged us for using the showering facilities on check out day

2026-10-30 • via Nuitee
S
Sam • couple • gb
8
2026-10-30 • via Nuitee
D
Dawn • family_with_children • gb
10
Pros:

Clean, comfortable, reasonably priced and
close to NEC.

2026-10-30 • via Nuitee
L
Lou-la-belle • family_with_children • gb
10
Great value hotels
Pros:

Excellent location for what I needed , staff are always friendly. Room was a good size and clean.
Good selection of food choices.

2026-10-30 • via Nuitee
M
Martin • couple • gb
8
2026-10-30 • via Nuitee
W
William • couple • gb
10
Great place will definitely stay again.
Pros:

Spa / pool / food

2026-10-30 • via Nuitee
C
Cerys • extended_group • gb
8
Pros:

Location for the NEC was excellent. Bed was very comfortable, shower was great and the pool and spa facilities were amazing. Everything was very clean and the staff were very helpful.

2026-10-29 • via Nuitee
P
Paul • couple • gb
9
Pros:

Friendly quick check in. Clean quiet room.

Cons:

Nothing to add

2026-10-29 • via Nuitee
H
Hannah • family_with_children • gb
5
Pros:

Situation

Cons:

Cleanliness and poor state of room

2026-10-29 • via Nuitee
A
Anna • couple • gb
3
Not what it appears on first glance
Pros:

The staff were all lovely

Cons:

On the surface the property appears great. However it is soon apparent that the truth is a different story.
The interior of the room is passable. Unfortunately the noise makes it difficult to sleep, every door, footstep and conversation is intrusively audible.
The bathroom would have been great but the toiletries were all empty. A fact I discovered once in the shower.
For the price I would have expected so much better.
Also the £50.00 deposit is a joke . Will not be using this hotel again.

2026-10-29 • via Nuitee