Arden Hotel And Leisure Club

Hotels
8.1 (9708 reviews)
Coventry Road , Bickenhill , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good amenities
Value for money
Cons:
Food quality issues
Dated room furnishings
Cleanliness concerns

Categories

Cleanliness
7.68
Some concerns were raised regarding cleanliness, particularly with hairs in the shower.
Service
8.65
Guests noted the staff as polite and helpful, enhancing the overall experience.
Location
8.69
The location was frequently mentioned as convenient, especially for the airport and NEC.
Room Quality
7.64
Although rooms were described as comfortable, some reviews pointed out that they felt dated.
Amenities
8.17
Facilities such as the sauna and steam room received positive feedback, though some amenities felt outdated.
Value for Money
8.63
Generally considered good value, with guests appreciating the reasonable pricing.
Food and Beverage
6.68
Food quality received criticism in several reviews, indicating room for improvement.
Overall Experience
8.65
A majority of guests expressed satisfaction with their stay, highlighting positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:36

Property Description

Convenient Location
Situated near NEC, Genting Resort World Birmingham, and Birmingham Airport, the Arden Hotel & Leisure Club offers easy access to key destinations.

Comfortable Accommodation
Each en suite bedroom is equipped with modern amenities like a 32-inch TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Leisure Facilities
Guests can unwind at the onsite Arden Leisure Club, featuring a swimming pool, jacuzzi, sauna, steam room, and a gym, providing ample opportunities for relaxation and recreation.

Experience convenience, comfort, and leisure at the Arden Hotel & Leisure Club. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Dec 25, 2026 until Sun, Dec 27, 2026
Sauna is closed from 2026-12-27 until 2026-12-25
Fitness center is closed from 2026-12-27 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-27 until 2026-12-25

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for £25 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 9708 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.65
M
michelle • couple • ie
7
2026-05-24 • via Nuitee
N
Natalie • couple • gb
9
Surprising good and great value with fab spa
Pros:

We knew would be basic, but we were super surprised at how good it was. Ok yep it’s dated. But the staff were lively. The room and bed comfortable and clean. And the sauna, steam room and small pool were ace. Free parking a bonus which only cost £5 to top up for extra 3hrs. It was also only a 10min walk to NEC and the restaurants with view of the lake. Will be back for sure as such great value.

Cons:

Yeah ok it’s dated. The corridor and furniture could defo use an update. But our room the bed was comfortable, the carpet new and everything was clean. It was Bank hols and hot. But luckily the windows let in lots of fresh air

2026-05-23 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

EVERYTHING AND EVERYONE INVOLVED

Cons:

Nothing at all

2026-05-22 • via Nuitee
T
Tommy • solo_traveller • gb
10
2026-05-22 • via Nuitee
S
Suzanne • extended_group • gb
10
Fantastic, beautiful. The staff were absolutely amazing. Made us feel so welcome and served. The customer service was
Pros:

Beautiful rooms for a wedding

Cons:

Nothing it was all lovely

2026-05-22 • via Nuitee
K
Kimberley • solo_traveller • gb
8
2026-05-22 • via Nuitee
S
Steven • solo_traveller • gb
9
Pros:

Great food and excellent staff

Cons:

Had an iron burn on my room carpet when I arrived which worried me after I had paid my £50 deposit

2026-05-21 • via Nuitee
M
Mayur • solo_traveller • gb
7
Comfortable, not my first stay, won’t be my last when I use the NEC
Pros:

Well located
Plenty of parking
Friendly staff

Cons:

N/a

2026-05-21 • via Nuitee
K
Karen • solo_traveller • gb
8
Overall was good hotel
Pros:

Was for
Work

Cons:

Nothing to
Report bit
Old in places

2026-05-21 • via Nuitee
D
David • couple • gb
10
2026-05-21 • via Nuitee
K
KatRoe • solo_traveller • de
7
Für eine Nacht ok, da günstig
Pros:

Sehr sauber, gut erhaltenes Leisure Center, freundliches Personal an Pool und im Restaurant, sehr gut erreichbar vom Flughafen aus

Cons:

Man muss Slipper und Bademantel selbst mitbringen, was gerade bei Flugreisen schwierig sein kann. Interessanterweise wird bei der Ankunft die Kreditkarte mit 50 Gbp belastet, die erst zurück gebucht werden, wenn das Reinigungspersonal dies freigegeben hat. Da fragt man sich schon, wo man gelandet ist. Hinzukommt, dass die Einrichtung ziemlich vergilbt ist. Man fragt sich also, wofür. Keine Klobürste.
Furchtbarer Lärm -auch nachts - von einem Kompressor oder ähnlichem, der auch bei geschlossenen Fenstern viel zu laut ist. Schlafen wird so schwierig.

2026-05-20 • via Nuitee
W
Wayne • solo_traveller • gb
9
2026-05-20 • via Nuitee
C
Chris • solo_traveller • gb
7
2026-05-20 • via Nuitee
L
Leanne • family_with_children • gb
9
Great stay - thank you!
Pros:

Lovely place to stay, great food, rooms and facilities!

Cons:

NA.

2026-05-19 • via Nuitee
J
Jess • couple • gb
7
Stayed for a work conference in Birmingham, this is a lovely, fairly good value for money hotel with good amenities and
Pros:

Location great, love the rooms, bath available and restaurant good value.

Cons:

Nothing but my only reason for a low score was that we were really looking forward to using the spa facilities but the jacuzzi was broken.

2026-05-19 • via Nuitee
T
Troy Birnie • couple • gb
7
2026-05-19 • via Nuitee
A
Adam • family_with_children • gb
4
2026-05-19 • via Nuitee
D
deborah • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-18 • via Nuitee
A
ashley • couple • gb
8
2026-05-18 • via Nuitee
M
Mark • solo_traveller • gb
5
Cons:

Constant noise of running water in the bedroom - was very annoying. Also no bath, just a wet room.

No aircon

2026-05-18 • via Nuitee