Arden Hotel And Leisure Club

Hotels
8.1 (10393 reviews)
Coventry Road , Bickenhill , GB
+44 1675 443221

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good amenities
Value for money
Cons:
Food quality issues
Dated room furnishings
Cleanliness concerns

Categories

Cleanliness
7.68
Some concerns were raised regarding cleanliness, particularly with hairs in the shower.
Service
8.65
Guests noted the staff as polite and helpful, enhancing the overall experience.
Location
8.69
The location was frequently mentioned as convenient, especially for the airport and NEC.
Room Quality
7.64
Although rooms were described as comfortable, some reviews pointed out that they felt dated.
Amenities
8.17
Facilities such as the sauna and steam room received positive feedback, though some amenities felt outdated.
Value for Money
8.63
Generally considered good value, with guests appreciating the reasonable pricing.
Food and Beverage
6.68
Food quality received criticism in several reviews, indicating room for improvement.
Overall Experience
8.65
A majority of guests expressed satisfaction with their stay, highlighting positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:36

Property Description

Convenient Location
Situated near NEC, Genting Resort World Birmingham, and Birmingham Airport, the Arden Hotel & Leisure Club offers easy access to key destinations.

Comfortable Accommodation
Each en suite bedroom is equipped with modern amenities like a 32-inch TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Leisure Facilities
Guests can unwind at the onsite Arden Leisure Club, featuring a swimming pool, jacuzzi, sauna, steam room, and a gym, providing ample opportunities for relaxation and recreation.

Experience convenience, comfort, and leisure at the Arden Hotel & Leisure Club. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Dec 25, 2026 until Sun, Dec 27, 2026
Sauna is closed from 2026-12-27 until 2026-12-25
Fitness center is closed from 2026-12-27 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-27 until 2026-12-25
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.1
Based on 10393 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.65
K
Katharine • solo_traveller • gb
4
Disappointing, could be much better
Pros:

Spa was a bonus although very tired

Cons:

Staff were very unfriendly on arrival. No information volunteered re check-out time, location of facilities etc. Not aware that I also had to pay a room deposit even though I had pre-paid. Room right beside main road so unable to have window open due to traffic noise so room stuffy.
All in all a disappointment.

2026-09-19 • via Nuitee
M
Mark • solo_traveller • ie
3
Pros:

Was close to the NEC and airport.

Cons:

Quite old fashioned hotel could do with a more modern renovation.

2026-09-19 • via Nuitee
H
Heather • couple • gb
7
Perfect for a short stay for business
Pros:

Handy for the nec
Spa access

Cons:

Little out dated
Extra cost quite high to add breakfast
Sauna was broken all weekend

2026-09-19 • via Nuitee
C
Claire • couple • gb
9
2026-09-19 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Great facilities like pool, gym, spa

Cons:

Rooms could do with a spruce up

2026-09-18 • via Nuitee
V
Vicky • couple • gb
7
Good for NEC
Pros:

Good location for NEC

Cons:

No air conditioning

2026-09-18 • via Nuitee
A
Anne • solo_traveller • gb
9
2026-09-18 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-09-18 • via Nuitee
O
Osborne • couple • gb
10
A lovely experience.
Pros:

It was the perfect location for our stay.
The room was clean and comfortable and the food was fabulous. The staff were very friendly and helpful.

Cons:

N/A

2026-09-17 • via Nuitee
C
Chanel • couple • gb
1
2026-09-17 • via Nuitee
N
Nick • solo_traveller • gb
7
2026-09-17 • via Nuitee
R
Rhiannon • solo_traveller • gb
10
2026-09-17 • via Nuitee
K
Katarzyna • couple • gb
8
Good hotel with a perfect location, close to NEC.
Pros:

Breakfast was really nice and the staff was very attending. Our room very clean and comfy.

Cons:

Pillows were very hard.

2026-09-17 • via Nuitee
N
Nic • solo_traveller • gb
7
Pros:

Perfect for the airport, I've stayed before, ideal location and the food is good.

2026-09-17 • via Nuitee
R
Roma • solo_traveller • gb
10
2026-09-17 • via Nuitee
S
Sarah • couple • gb
8
Good hotel , had everything I needed
Pros:

Good hotel
, everything I needed

2026-09-17 • via Nuitee
R
Rhiannon • solo_traveller • gb
10
2026-09-17 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-09-16 • via Nuitee
C
Christopher • solo_traveller • gb
10
2026-09-16 • via Nuitee
S
Stuart • extended_group • gb
7
Great location - would use this hotel again.
Pros:

Zero water pressure in the room (room 248).

2026-09-16 • via Nuitee