The Dragon Hotel

The £10, 24hr parking fee rather came as a surprise as I believe it was not mentioned in their blurb.
The whole hotel is rather dated and could do with an upgrade.
Our room didn't have any power sockets by the bed!
The remote handset didn't have any batteries in! and despite multiple visits to reception for replacements it still didn't work. Sten hunted down similar TV makes around the hotel for a replacement remote which having been to three other rooms eventually one worked. As this took some time we saw Gogglebox on Ch4+1!
The reading light on the left side of the bed plus one globe in the ceiling rose did not illuminate or was missing. Sten took note to report to housekeeping. I have no doubt that he did as was clearly embarrassed by simple housekeeping inadequacies.
There is only a low voltage ceiling rose in the large bathroom, no extractor fan or mirror light plus one of the small rounded chrome screw covers was missing. All reported/shown to Sten.

The toilet was not flushing properly, I told receptionist when we checked out which she said she’d let maintenance know. The only thing I noticed that wasn’t clean was the mirror there were spots all over it just needed a wipe down. For a big tv I’d like if it had Netflix or Disney that I could sign in myself

Everything really poor breakfast

None

Cold shower

The temperature of the shower was sometimes not warm.

The disabled parking is in a stupid nearly inaccessible place. As a guest I had to pay for parking but on Sunday morning the carpark was full of non paying people using a room at the back of the hotel which is unfair to paying guests. The lifts are tiny and only 1 was working. The restaurant/cafe was closed. Their were stains on the carpet. The mattress overhung the base of the bed at the foot enough that it is dangerous. There were some pretty unsavoury characters staying in the hotel, the lift on more than one occasion smelled of stale alcohol. And last but not least we found a BEDBUG in the room

Slightly tired

This was the worst ever stay we have had at a hotel anywhere
On arrival we asked about the facilities on site, such as the restaurant and bar to be told that both are closed! I questioned why we were not informed, given that the receptionist indicated that it had been closed all week - to then be told by her, oh it was only closed today you are twisting my words
Then we asked about parking on site and were given the completely wrong directions to get to it
There is only one lift in action at the hotel which takes only 3 people Very restricting for a hotel of this size The other lift had been out of action for some time
At our room, well things didn't get any better unfortunately
The carpet was badly maintained it had very visible stains on it in a number of places along with prominant lumps in the main walking areas where the carpet was poorly fitted. This is a trip hazard and should be addressed immediately
The furniture in the room was very dated and badly maintained Chairs were filthy with stains on them the arms were so dirty I couln't put anything near them
The view from our window was over the entrance of the building.

First room me and my partner were given was filthy with no heating.. staff on late shift were helpful and changed room which was clean and much better with heating but no hot water whatsoever.. I rand front desk twice, who told me they will send someone up to look at this but they HAVE NOT done this and we have to check out now without being able to shower.. very disappointed, this was supposed to be a good hotel and we've been completely let down. This has spoilt mine and my partners romantic weekend. Would not recommend and especially since for this service I payed £102 just for the room for the night and an extra £21 for breakfast, £10 for parking aswell.

Nothing it was perfect 👌

Needs new furniture or at least varnish it

Small lift only one working