Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Hotels
•
Homewood Suites by Hilton
8.2 (406 reviews)
10434 Midtown Parkway , Jacksonville , us
+19046417988

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Professional service
Cons:
Room cleanliness issues
Stained curtains
Lack of kitchenett utensils
Old facilities

Categories

Cleanliness
7.36
Rooms were not very clean, with reported carpet stains and hair on the bed.
Service
9.03
Staff were consistently described as friendly, helpful, and professional.
Location
8.87
Great location near key attractions, highly praised by many guests.
Room Quality
7.82
Generally positive remarks about comfort, but some concerns about cleanliness.
Amenities
7.85
Includes good breakfast and gym facilities, though kitchenett lacked basic utensils.
Value for Money
8.31
Guests found pricing reasonable for the quality offered.
Food and Beverage
8.36
Noted good quality in dining options.
Overall Experience
8.03
A good experience overall, with certain areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:24

Property Description

Spacious Suites with Full Kitchens
Experience the convenience of full kitchens and separate living areas at our hotel in the vibrant St. Johns Town Center. Ideal for short getaways or extended stays, our suites offer all the comforts of home.

Prime Location with Nearby Attractions
Explore popular attractions like the Anheuser-Busch Brewery, Jacksonville Zoo, and stunning beaches just moments away from Homewood Suites Jacksonville-South/St. Johns Center. Perfect for leisure and business travelers alike.

Complimentary Amenities for a Relaxing Stay
Indulge in our free daily hot breakfast buffet, stay active in the modern fitness center, and stay connected with complimentary wireless internet. Unwind at the end of the day with our complimentary evening reception.

Book your stay now at Homewood Suites Jacksonville-South/St. Johns Center for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 406 reviews
Cleanliness: 7.36
Service: 9.03
Location: 8.87
Room Quality: 7.82
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.03
M
Maher • extended_group • gt
1
Pésimo servicio e instalaciones descuidadas
Pros:

La ubicación

Cons:

La limpieza , el personal , las instalaciones.

2026-07-11 • via Nuitee
C
Chelsey • couple • us
10
Enjoyable
Pros:

It was so clean and the people were kind the breakfast (mainly for my college aged son) was good he ate before his college tour. We really were comfortable!

2026-07-08 • via Nuitee
D
Dwayne • family_with_children • us
10
I will definitely be staying at more Homewood Suites
Pros:

The breakfast buffet every day was great, good selection and cooked well. The location was perfect for my event. Close and plenty of shopping establishments nearby.

Cons:

Everything was great

2026-07-08 • via Nuitee
K
Kelli • solo_traveller • us
7
Pros:

Room size was great, food was good and the location was great.

Cons:

The shower dripped, stove light was broken, curtain was missing, and the pool was dirty.

2026-07-07 • via Nuitee
C
Cory • couple • us
8
2026-07-06 • via Nuitee
G
G7711IMkarenp • Friends getaway • Roanoke, Virginia
10
Homewood suites
Pros:

Deven and Ana were amazing and we thoroughly enjoyed are stay at Homewoodsuites.

2026-06-29 • via Tripadvisor
R
Rita • extended_group • us
7
Pros:

Location and breakfast

Cons:

Had to call several times for trash to be emptied and fresh towels

2026-06-28 • via Nuitee
A
acdefg-_gmai • Friends getaway • Roanoke, Virginia
10
Fantastic
Pros:

Everything about our stay was seamless and smooth. I would love to give a quick shoutout to Faith and Steve from the front desk, Deven from maintenance, and Isabelle, Johanny, and Ana for the amazing breakfast.

2026-06-23 • via Tripadvisor
S
shelleysV1841JG • Friends getaway
10
Top Notch Customer Service!
Pros:

We worked with Jennifer for months planning this trip for a group of swimmers. From the moment we walked in, we were greeted with big small smiles and willing hands! All week long, we had such a great experience. The hotel was clean, the free breakfast was phenomenal, in the spacious hotel lobby was the perfect spot for our teenagers to meet and play cards or just spend time together.
Faith and Steve consistently checked on our group and always made sure we had everything we need throughout the week.

Deven help us get set up to grill hamburgers and hot dogs for 25! He checked in on us multiple times to make sure all was good!

Isabelle, Johanny, and Ana were amazing! they keep the breakfast selections stocked in the area clean. We had something different to choose from every day.

We will definitely be back next summer!!

The location is within walking distance to target and all the major shops. We felt safe and everyone was friendly.

2026-06-23 • via Tripadvisor
A
Addie • couple • us
10
2026-06-22 • via Nuitee
M
Marsha • couple • us
9
2026-06-13 • via Nuitee
B
Bohdanna • family_with_children • us
10
Pros:

We loved everything: the staff were friendly, the breakfasts were delicious, the room was spotlessly clean, and it was even bigger than we expected.

2026-06-09 • via Nuitee
T
Todd • couple • us
10
2026-06-03 • via Nuitee
T
Tomeeka • solo_traveller • us
10
2026-05-26 • via Nuitee
M
Maria • couple • us
8
2026-05-12 • via Nuitee
J
Jeffery • couple • us
10
Overall the stay was awesome.
Pros:

Awesome room. Very clean and roomy.

Cons:

There was only once when we got in around 9:30 p.m. Friday night that no one was at the front desk so that we could purchase some beverages.

2026-04-27 • via Nuitee
R
Rene • family_with_children • us
10
Excellent staff, facitilities and location!
Pros:

The room is large and has a kitchen. They accept pets, have 24hr coffee and breakfast. The location is great too.

Cons:

Just minor maintenance. The interior door to the bedroom was hanging a bit off so it was hard and loud to open/close.

2026-04-27 • via Nuitee
B
Barbara • solo_traveller • us
10
Perfect stay
Pros:

Everyone was very pleasant and attentive. Great location for shopping and restaurants. Room was very “roomy”. Breakfast was nicely displaced and clean.

Cons:

Nothing

2026-04-26 • via Nuitee
M
MEHMET • solo_traveller • tr
10
Pros:

konumu

2026-04-24 • via Nuitee
J
John • family_with_children • us
5
It was ok.
Pros:

Location to shopping

Cons:

Dungy smell. Shower water was lukewarm

2026-04-08 • via Nuitee