Hotel Universal Terme

Hotels
8.5 (1851 reviews)
Via Valerio Flacco, 28 , Abano Terme , it

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Free
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spa facilities
Friendly staff
Good room quality
Excellent breakfast
Cons:
High charges for spa kits
Check-in issues
Dinner menu quality

Categories

Cleanliness
8.96
The room was described as clean and comfortable, with good attention to detail.
Service
8.43
Staff were noted for being friendly and accommodating, though some reception issues were mentioned.
Location
8.97
Good location, quiet and convenient for spa visits.
Room Quality
8.92
The rooms were spacious, warm, and comfortable with good decor.
Amenities
7.95
Excellent wellness area, though some amenities like the hairdryer and kettle need updating.
Value for Money
7.91
Some dissatisfaction noted with dinner menus below expectations.
Food and Beverage
8.46
Breakfast and restaurant quality praised, although dinner had some complaints.
Overall Experience
8.43
Overall excellent stay with minor issues, ensuring a nice experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:59

Property Description

Luxurious Thermal Experience

Indulgent Dining Options

Entertainment and Convenience

Immerse yourself in the soothing thermal pools and spa facilities at Hotel Universal Terme. Enjoy a delectable buffet breakfast and exquisite à la carte dining by the pool. Unwind in the games room or explore the beautiful park surroundings. Experience luxury and relaxation between the pedestrian area and the rejuvenating Parco Termale spa. Book now for a memorable stay!

Important information:

Please note that when using the spa facilities, you can bring your own bathrobes, pool towels, slippers and swimming caps or rent them on site.

The swimming pools are open from 08:00 until 20:00.

If you require an invoice, please include your company details in the Special Requests box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 1851 reviews
Cleanliness: 8.96
Service: 8.43
Location: 8.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.43
A
Abbonizio Domenico • solo_traveller • it
10
2026-07-03 • via Nuitee
V
Vincenzo • solo_traveller • it
8
Ottimo rapporto qualità prezzo
Pros:

tutto pulito e funzionale

Cons:

Manca il bidet e la colazione è normalissima

2026-07-01 • via Nuitee
K
Karla • solo_traveller • de
9
Great
Pros:

Top Location, the staff super friendly, good service

Cons:

Air conditioner was a little warm

2026-06-30 • via Nuitee
D
Daniela • solo_traveller • it
8
Piacevole e rilassante week end
Pros:

Le piscine, in particolare l'idromassaggio

Cons:

Niente di particolare

2026-06-29 • via Nuitee
B
Barbara • couple • it
8
2026-06-28 • via Nuitee
L
Leszek • couple • pl
10
Pobyt jednodniowy podczas powrotu bardzo nam się podobało w tym hotelu
Pros:

Znakomite spa , dobry parking ładna okolica , bardzo dobre śniadanie

2026-06-27 • via Nuitee
P
Piscopo • solo_traveller • be
10
2026-06-25 • via Nuitee
S
Serena • solo_traveller • it
10
2026-06-25 • via Nuitee
D
DADE • couple • it
10
Pros:

La piscina è meravigliosa, personale molto gentile e disponibile, ambienti puliti.

2026-06-24 • via Nuitee
G
Giuseppe • couple • it
9
tutto ok
Pros:

già 4 volte che alloggiamo nella struttura ed è sempre,più che soddisfacente ,la consiglio

2026-06-23 • via Nuitee
D
Destro • couple • it
7
2026-06-23 • via Nuitee
C
Cinzia • family_with_children • it
10
Pros:

ottima la colazione e meravigliose le piscine. ho apprezzato in particolar modo la cyclette all'interno della piscina. Molto gentile il bagnino, come anche il resto del personale dell'hotel non ho usufruito della palestra, ma l'ho vista ed è ben fornita

Cons:

non ci sono i contenitori per gettare carta e plastica.

2026-06-23 • via Nuitee
G
Gábor • couple • de
9
Very nice and clean pet friendly hotel
Pros:

Great location and parking area
Fantastic staff in the SPA, nice wellness area
Very nice and clean pet friendly hotel

Cons:

The breakfast was very limited choice, usually in Italy you can’t choose what you want.

2026-06-23 • via Nuitee
L
Laura • couple • tr
7
2026-06-23 • via Nuitee
S
Sara • couple • it
10
2026-06-23 • via Nuitee
M
Milan • family_with_children • rs
10
2026-06-22 • via Nuitee
R
Rosi • family_with_children • at
7
2026-06-22 • via Nuitee
P
Pino • couple • it
9
Il posto ideale per ricaricarsi fisicamente e mentalmente
Pros:

Le piscine , la camera , molto apprezzata la buona la colazione personale disponibile e molto cordiale

Cons:

Per ragioni di tempo non ho potuto godere dei molti servizi offerti , ma l'impressione iniziale non mi consente di esprimere pareri negativi

2026-06-22 • via Nuitee
C
Chiara • couple • it
9
2026-06-22 • via Nuitee
L
Luigi • couple • it
10
Personale attento senza mai essere invadente
Pros:

Il decoro complessivo

2026-06-21 • via Nuitee