Emporio Mazatlan

Hotels
•
Emporio Hotels
8.8 (1108 reviews)
Camaron Sabalo No. 51 Golden Zone , Mazatlán , mx
+525585266436

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good food
Cons:
Room comfort issues
Service complaints
Noise disturbances

Categories

Cleanliness
8.35
Some mentions of cleanliness being sufficient, but also a few critiques on room comfort.
Service
9.15
Overall positive mentions about the staff being friendly and helpful.
Location
9.15
Repeated positive comments about the excellent location of the hotel.
Room Quality
8.65
Mixed sentiments; spacious and modern, but some complaints about comfort.
Amenities
8.65
Facilities were appreciated, but some issues with specific amenities like hot tubs.
Value for Money
8.65
Good value according to some reviews, but a few concerns about pricing.
Food and Beverage
8.85
Generally good remarks about breakfast and the buffet.
Overall Experience
8.95
Overall good experiences reported, with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Exceptional Beachfront Location
Located just a short distance from the historic center of Mazatlan and the international airport, the Emporio Mazatlan offers a tropical paradise for your stay.

Luxurious Amenities
Indulge in 2 spacious swimming pools, supervised children's activities, and personalized assistance for planning local tours and excursions, ensuring a relaxing and enjoyable experience.

Abundance of Recreational Activities
Explore the variety of recreational activities in the area, including water sports, deep-sea fishing, and nearby golf courses, providing endless entertainment options for guests.

Book your stay at Emporio Mazatlan now for an unforgettable beachfront getaway!

Important information:

Please note that the credit card requested at check-in is only needed as a guarantee and will only be charged if any damage is caused.


Children up to 11 years old stay for free if they book a room without meal (European Plan). If you book an offer with breakfast included, there is a supplement for children from 4 to 11 years of age. For further information, please contact the establishment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1108 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 8.95
J
Jose Luis • solo_traveller • mx
9
Pros:

La atención y el servicio

2026-07-03 • via Nuitee
O
Osher • solo_traveller • mx
10
2026-07-01 • via Nuitee
R
Rodrigo • couple • mx
8
Excelente ubicación.
Pros:

La ubicación del hotel es perfecta. Esta justo a unos metros de taquerías, marisquerías, playas públicas, micheladas. Si te hospedas aquí puedes ir a pasear o ir de fiesta caminando.
El personal siempre fue muy amable, muy atentos, trataban de que la comodidad siempre fuera prioridad.
En el mismo hotel nos ayudaron a pedir un taxi para poder llegar al aeropuerto.

Cons:

A nuestra llegada, la limpieza de la habitación tuvo algunos inconvenientes. Pero en cuanto los reportamos en el lobby todo se solucionó y el personal prestó mas atención en nuestra habitación.
El wifi llegaba a ser intermitente en la habitación.

2026-06-30 • via Nuitee
R
Roxana • family_with_children • mx
10
excelente
Pros:

me gusto, todo lo recomiendo ampliamente

Cons:

el wifi se desconecta mucho :(

2026-06-29 • via Nuitee
A
Alberto • solo_traveller • mx
9
Pros:

La ubicacion y el bufett

Cons:

Los elevadores muy pequeños

2026-06-28 • via Nuitee
L
Luis Enrique • family_with_children • mx
10
2026-06-25 • via Nuitee
R
Roberto • family_with_children • us
10
2026-06-24 • via Nuitee
M
Miguel Angel • solo_traveller • mx
10
2026-06-21 • via Nuitee
O
OLIVER MARTINEZ • solo_traveller • mx
10
2026-06-20 • via Nuitee
L
Laura Garcia Rodriguez • solo_traveller • mx
10
Nos encanta Emporio
Pros:

La ubicación

Cons:

Que por las condiciones del clima no pudimos bajar al mar

2026-06-14 • via Nuitee
A
Angel • solo_traveller • mx
9
2026-06-12 • via Nuitee
B
Bautista Lopez • solo_traveller • mx
9
Cons:

Los meseros si no consumes casi te corren del bar. Y de los camastros, Ah pero cuando consumimos muy amables. Eso no se hace yo no tomo mucho. Y tenía que consumir.😔😔😔

2026-06-06 • via Nuitee
F
flores tecotl • couple • mx
10
2026-06-01 • via Nuitee
A
Alberto • extended_group • mx
10
Increíble lugar
Pros:

Todo estuvo estupendo. La atención, el lugar, la vista, el servicio. Todo está excelente

Cons:

No encontré algún defecto en la hospitalidad y el servicio.

2026-05-31 • via Nuitee
A
Alberto • family_with_children • mx
10
2026-05-30 • via Nuitee
A
Alberto • family_with_children • mx
10
Excelente hotel
Pros:

El trato del personal es muy bueno. Las instalaciones son muy bonitas y limpias. Todo está muy bien

2026-05-30 • via Nuitee
S
Sergio • couple • us
9
2026-05-27 • via Nuitee
F
Felipe de Jesús • family_with_children • mx
10
exelente
Pros:

ubicacion y albercas jacucci todo

Cons:

todo me guto

2026-05-27 • via Nuitee
L
Luis • solo_traveller • mx
8
Pros:

Ubicación

2026-05-25 • via Nuitee
G
Gerardo Alexis • couple • mx
10
Pros:

Super cómodo, la habitación muy bonita

2026-05-24 • via Nuitee