Hilton Garden Inn Chicago O'Hare Airport

Hotels
•
Hilton Garden Inn
8.5 (714 reviews)
2930 South River Road , Des Plaines , US
+1 847-296-8900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Free airport shuttle
Heated pool, jacuzzi and kids' pool
Comfortable beds and good showers
Good breakfast and coffee
Convenient for airport/short stays
Friendly housekeeping
Cons:
Occasional unfriendly front desk / service inconsistency
Missed airport pickup reported
Noisy from nearby highway/outside (some windows)
Some guests found it pricey / value concerns
Restaurant hours spotty and breakfast/booking confusion

Categories

Cleanliness
9.5
Consistently praised across reviews: 'very clean', 'extra clean', good housekeeping and fluffy towels; multiple guests highlighted quiet, well-maintained rooms.
Service
8
Mixed: shuttle and some reception staff received strong praise, but several mentions of front desk not being overly friendly and at least one missed airport pickup lowered the sentiment.
Location
8
Excellent for airport access (12 min drive, frequent shuttle) but drawbacks noted: near a busy road (some outside noise) and not ideal for visiting downtown Chicago.
Room Quality
9
Rooms described as spacious, comfortable with great beds, good showers, blackout curtains and solid soundproofing from hallways; generally very positive remarks.
Amenities
9
Strong praise for amenities: heated pool, jacuzzi (adult and children), kids' play area, free airport shuttle and on-site restaurant; these features are repeatedly noted as highlights.
Value for Money
7.5
Mixed to slightly negative: some guests felt the experience didn't match the price ('too pricey', 'premises a bit old'), while others called it good value — overall sentiment below average.
Food and Beverage
8.5
Breakfast widely praised as delicious with hot and cold options and good coffee, though some confusion about buffet vs. alternative ordering and spotty restaurant hours were mentioned.
Overall Experience
8.5
Generally positive for short stays and layovers: comfortable, well-equipped, and convenient for airport travelers; some service and value issues temper an otherwise strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
The Hilton Garden Inn Chicago O'Hare Airport is the perfect choice for travelers seeking a convenient stay near O'Hare International Airport. Situated just minutes away from the airport and close to downtown Chicago, our hotel offers easy access to key attractions and entertainment venues.

Modern Amenities
Experience comfort and convenience in our guest rooms equipped with essential amenities such as a microwave, refrigerator, and free WiFi. Relax and unwind while enjoying entertainment on the flat-screen TV or listening to your favorite tunes with the provided MP3 docking station.

Leisure Facilities
Indulge in relaxation at our indoor pool featuring a basketball hoop or let the little ones splash around in the children's pool with a fun mushroom fountain. After a day of exploring, savor delicious American cuisine at our on-site restaurant.

Book your stay at the Hilton Garden Inn Chicago O'Hare Airport for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.5
Based on 714 reviews
Cleanliness: 9.5
Service: 8
Location: 8
Room Quality: 9
Amenities: 9
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
C
Chiara • couple • it
8
2026-10-30 • via Nuitee
S
Silvia • solo_traveller • de
7
2026-10-25 • via Nuitee
J
JORGE MAURICIO • solo_traveller • co
8
Pros:

Buena habitación, muy limpia. Totalmente insonorizada. Puede uno dormir en calma

Cons:

Sin desayuno

2026-10-21 • via Nuitee
G
Gabrielle • family_with_children • us
9
We will/would come again! We are better prepared for what to expect.
Pros:

Very clean, spacious rooms, and great swimming pool/hot tub/kid play area for families!

Cons:

The staff could have been more friendly but none were mean at the front desk. Buffet waiter was great! Also booking could have been more clear about the buffet or ordering “better” food than the buffet offers. We didn’t know there was another option for breakfast foods.

2026-10-19 • via Nuitee
P
PAVEL • solo_traveller • cz
10
Pros:

breakfast was great

Cons:

all good

2026-10-19 • via Nuitee
M
Mariana • family_with_children • ro
10
Exceeded my expectations
Pros:

Fabulous hotel - booked 1 night for a layover, but discovered an awesome hotel with everything one may need/want for a comfortable stay. Perfect for a layover or if you need a hotel close to the airport.
1. Pool - heated jacuzzi and pool (both adult and children's pools) open from 6 AM to 11 PM.
2. Breakfast open from 6 AM, delicious, fresh, both hot and cold options, great coffee.
3. Location - 12 min drive from ORD Airport.
4. Free shuttle to the airport that runs every 20 min (door 2C at T2).
5. Room - big, comfortable, extra clean, fluffy towels, lots of space for luggage. Blackout curtains. Great soundproofing from hallway.
6. Restaurant on site with good food, lots of options and nice service. Loved the smoked burger.

Cons:

If I have to write something I's say not so much soundproofing from outside/windows and it's a bit nosy - close to busy road and it's far from the touristic area in Chicago (location is not good for visiting downtown).

2026-10-17 • via Nuitee
M
M_and_A • extended_group • ro
10
Great hotel for a layover
Pros:

1. Close to the airport, 12 min drive. Free shuttle.
2. Everything you need for a short comfortable stay: restaurant on site, comfortable clean rooms, heated pool, jacuzzi, children's pool.
3. Great breakfast- loved it.
4. Nice staff.

Cons:

A bit noisy from the highway, but good soundproofing from hallway.

2026-10-17 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-10-17 • via Nuitee
M
Mustafa • solo_traveller • us
7
Pros:

The ffacilty was good. Pick up from the airport never arrived. Waiting one hour finally gave up

Cons:

Pick up from airport

2026-10-17 • via Nuitee
I
Ivo • solo_traveller • ee
10
Good place to be when visiting Chicago.
Pros:

Great location and clean rooms.

Cons:

.

2026-10-13 • via Nuitee
M
Matthew • family_with_children • us
10
2026-10-12 • via Nuitee
E
Elaine • solo_traveller • pe
8
Pros:

Excellent reception staff. Shuttle bus was great. We were able to go back and forth to the train station & airport easily. Room was large and comfy. Great beds and bathroom. Nice coffee machine

Cons:

Restaurant had spotty hours & there were no restaurants or stores around. No real responses to messages through booking.com The shuttle bus in on the lower level of the airport BTW. There's a door 2c on the 2nd level so it's a bit confusing.

2026-10-12 • via Nuitee
C
Canaan • solo_traveller • us
10
Pros:

Front desk was so kind and caring

Cons:

Very hot in the room

2026-10-11 • via Nuitee
M
Michelle • couple • us
9
2026-10-08 • via Nuitee
R
Robert • couple • us
9
A good value for the money.
Pros:

The bed was very comfortable - surprisingly so. The shower was a lot better than I expected. The TV was nice and big and the guide was easy to read without even using glasses.

Cons:

The heating/ac was a little louder than I would have liked.

2026-10-08 • via Nuitee
B
Bernard • couple • za
7
2026-09-18 • via Nuitee
S
Stacie • extended_group • us
10
Pros:

We appreciated the complimentary hotel shuttle to and from the airport. They dropped us right at the terminal we were leaving from.

2026-09-16 • via Nuitee
L
Lydia • couple • gr
7
Good accommodation close to the airport
Pros:

Very close to the airport, and very convenient if you are looking something in the area

Cons:

The premises were a bid old and the overall experience didn’t match the price tag

2026-09-15 • via Nuitee
G
George • solo_traveller • us
10
2026-09-13 • via Nuitee
A
Ali • extended_group • sa
4
2026-09-11 • via Nuitee