Best Western Premier Westlands

Hotels
•
Best Western Premier
9.4 (1358 reviews)
Karuna Road Behind Sarit Centre Nairobi Kenya , Nairobi , ke

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Excellent location
Nice breakfast
Cons:
Rooms can be dark
Limited options in restaurant

Categories

Cleanliness
9.69
Hotel is clean and comfortable; generally well-maintained.
Service
10
Great customer service, very attentive staff.
Location
9.96
Excellent location next to Sarit Center and malls.
Room Quality
9
Rooms vary in quality; some may be dark but comfortable.
Amenities
8.45
Basic amenities offered; room-quality varies.
Value for Money
8.98
Competitive pricing for the services offered.
Food and Beverage
9.44
Excellent breakfast and rooftop restaurant; some limited options.
Overall Experience
9.69
Great overall experience; staff and location standout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:50

Property Description

Luxurious Accommodation

Best Western Plus Westlands offers modern and comfortable rooms with a range of amenities including air conditioning, flat-screen TVs, and free WiFi. Some rooms even feature a fully equipped kitchen for added convenience during your stay.

Diverse Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving a variety of cuisines including African, Indian, and Pizza. Special dietary requests can be accommodated, ensuring a delightful dining experience for all guests.

Convenient Location and Facilities

Located near popular attractions and offering services like a fitness centre, free parking, and airport transfers, Best Western Plus Westlands provides the perfect blend of convenience and luxury for your stay in Nairobi. Book now to experience unparalleled hospitality.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for US$40 per person per night when using an existing bed.
    People 13 years old and over stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1358 reviews
Cleanliness: 9.69
Service: 10
Location: 9.96
Room Quality: 9
Amenities: 8.45
Value for Money: 8.98
Food and Beverage: 9.44
Overall Experience: 9.69
H
Handan muge • solo_traveller • tr
9
Guzel bir lokasyon ve keyifli bir konaklama deneyimi
Pros:

Lokasyonu, calisanlarin guleryuzu, mutfagin cok zengin ve lezzetli olusu. Kahvalti zengin. Roof daki Asiatic restorant keyifli ve lezzetli. Odalar genis.

2026-05-23 • via Nuitee
H
Handan muge • couple • tr
9
2026-05-19 • via Nuitee
S
Sonya • extended_group • pk
10
great experience
Pros:

they were small, but super well designed and soooo clean. The staff werent always looking for a tip ( although some did :) ) from security to check in staff ammmmazing interaction.. food could have been a bit better, the bacon was either super fried and cold or not cooked enough

Cons:

food options.. and tbh the quality also

2026-05-18 • via Nuitee
F
Fortunate • solo_traveller • au
10
It was the best experience ever. Everything is clean and have comfortable beds
Pros:

The property looks neat . I liked it

Cons:

The burger wasn’t really the best.

2026-05-16 • via Nuitee
Y
Yuvashree • solo_traveller • in
10
2026-05-12 • via Nuitee
L
Louis • solo_traveller • za
10
2026-05-07 • via Nuitee
F
FAZIL MURAT • solo_traveller • tr
10
2026-05-05 • via Nuitee
F
FAZIL MURAT • extended_group • tr
10
2026-05-05 • via Nuitee
L
Leslie • solo_traveller • gb
9
Pros:

Convenient central and safe

Cons:

Nothing

2026-05-02 • via Nuitee
H
Haki • solo_traveller • nl
9
2026-04-28 • via Nuitee
S
Stephen • solo_traveller • ca
9
2026-04-25 • via Nuitee
• solo_traveller • be
4
2026-04-18 • via Nuitee
V
veronicawL4099XI • Solo travel
10
It was a superb experience
Pros:

Had a good experience,good services from Stephen,Alfred,Winnie,Amos

2026-04-08 • via Tripadvisor
T
Temi • family_with_children • ng
10
2026-04-07 • via Nuitee
F
Fatuma • solo_traveller • mw
9
Pros:

Excellent customer service.

Cons:

Nothing

2026-04-06 • via Nuitee
S
Sophia • solo_traveller • at
10
2026-04-01 • via Nuitee
C
Carl • solo_traveller • gb
9
2026-03-28 • via Nuitee
K
KOMI • solo_traveller • et
9
Great hotel!
Pros:

The management is top!

Cons:

Quality of wifi from time to time…from the room not the best

2026-03-28 • via Nuitee
D
David • couple • gb
8
ideal for my purposes.
Pros:

This a good comfortable hotel, ideal for busiess and you get good value. The asian restaurant is very good and the spa
is a nice facility.

Cons:

The ground restaurant layout needs a relook but not too bad.

2026-03-24 • via Nuitee
I
Ian • couple • ug
5
2026-03-21 • via Nuitee