Best Western Plus Sandusky Hotel & Suites

Hotels
•
Best Western Plus
7.7 (702 reviews)
6011 Milan Road , Sandusky , US
+1 419-627-9595

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Convenient location near Cedar Point and shops/restaurants
Friendly/helpful on-site staff
Rooms often spacious with comfortable beds
Good value for weekday or budget stays
Cons:
Cleanliness issues noted (dirty floors, hair, ants, worn carpet, filthy AC filters)
Breakfast quality poor or unappetizing
WiFi/TV connection problems and limited breakfast area
Small/underwhelming pool and amenities
Reservation/charging problems through third-party booking service

Categories

Cleanliness
6
Mixed-to-negative mentions: several guests reported dirty bathroom floors, hair in tubs, worn/stinky carpet, ants, and dusty/filthy AC filters. Some rooms were noted as clean, but cleanliness issues were frequent.
Service
9
Generally positive in-person staff feedback: multiple reviews call staff 'very good' or 'friendly' and note helpful employees. Major reservation/charging complaints appear tied to booking.com rather than front desk, so on-site service is rated high.
Location
9.5
Frequently praised: convenient proximity to Cedar Point and nearby stores/restaurants; many guests called the location a primary benefit.
Room Quality
7.2
Mixed room reports: some guests found rooms spacious and beds comfortable, while others reported broken sinks, HVAC/exhaust fan issues, uneven driveway exposure to bright lights, and worn elements (hallway carpet, sheets).
Amenities
7
Amenities received mixed comments: small pool (felt like a jacuzzi), limited/small breakfast area, game room underwhelming, intermittent WiFi and TV channel access problems noted.
Value for Money
8.4
Many guests felt it offered good value (especially weekday rates) and 'got what I expected,' though a few called the price high for one night; overall perceived as good value for its location and pricing.
Food and Beverage
6
Consistent complaints about breakfast quality: several mentions of gross or bland hot items, poor coffee, yogurt/machine-dispensed items tasting expired or off; breakfast selection and quality were weak points.
Overall Experience
8.5
Overall mixed-but-serviceable stays: location and helpful staff commonly redeemed issues with cleanliness, breakfast, and some amenity problems. Several guests would return or found it adequate for the price, though reservation/charging problems via third-party booking impacted some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Indulge in Relaxation
Unwind in the indoor therapy pool at Best Western Plus Sandusky Hotel & Suites.
Convenience at Your Fingertips
Enjoy free WiFi, coffee facilities, microwave, and refrigerator in every guest room.
Entertainment and Fitness
Have fun in the game room, stay active in the fitness centre, and start your day with a full American breakfast.
Book now for a delightful stay at Best Western Plus Sandusky Hotel & Suites!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOL

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

7.7
Based on 702 reviews
Cleanliness: 6
Service: 9
Location: 9.5
Room Quality: 7.2
Amenities: 7
Value for Money: 8.4
Food and Beverage: 6
Overall Experience: 8.5
L
Lavont • couple • us
5
Cons:

No internet on the third floor

2026-10-31 • via Nuitee
A
Autumn • family_with_children • us
9
2026-10-31 • via Nuitee
D
David • couple • us
7
2026-10-31 • via Nuitee
L
Lavont • couple • us
7
2026-10-31 • via Nuitee
S
sarah • couple • us
5
Pros:

location wasn't bad. sofa and room size were adequate.

Cons:

noise level- poor insulation in walls, could hear neighbors water running and conversations.
uneven surface of driveway, bright lights of outside display could be seen in room even with curtains drawn. Carpet and entryway looked worn and had a smell.

2026-10-29 • via Nuitee
A
Alivia • solo_traveller • us
10
2026-10-25 • via Nuitee
S
Speake • family_with_children • us
9
Pros:

Hotel room was clean, staff very good, second time staying at this facility. Good price for week day.

Cons:

I like to drink coffee and their coffee is not the best

2026-10-24 • via Nuitee
C
Charis • family_with_children • us
7
Convenient location for our needs
Pros:

The employees were nice and the location fit our needs.

Cons:

I don’t usually complain, but it definitely needed a good cleaning.

2026-10-19 • via Nuitee
R
Randy • family_with_children • us
3
Short
Pros:

My bathroom floor was dirty like they didn’t sweep or mop it lucky I was only in the room for 7 hours

2026-10-18 • via Nuitee
E
Elizabeth • couple • us
10
2026-10-16 • via Nuitee
M
Madison • extended_group • us
6
Pros:

Good value, I got what I expected

Cons:

Breakfast area was small and the food was pretty gross

2026-10-12 • via Nuitee
J
Jennifer • family_with_children • us
5
2026-10-11 • via Nuitee
K
Kimberly • couple • us
5
It was ok
Pros:

Next to the road

Cons:

Pot smoking

2026-10-10 • via Nuitee
R
Reed • solo_traveller • us
10
2026-09-19 • via Nuitee
N
Nicholas • couple • us
8
not bad, worth it for the price
Pros:

Rooms are large, it was clean

Cons:

Hot breakfast items were a little gross

2026-09-17 • via Nuitee
J
Jeffrey • couple • us
8
Good stay
Pros:

Served its purpose close proximity to Cedar Point. Many stores and resteraunts nearby

Cons:

Parking was a challenge

2026-09-14 • via Nuitee
J
Janis • couple • us
8
For someone living on Social Security and needing to stay the night for medical reasons, this sucks.
Cons:

I called to make our reservation using a phone number supposedly identifying your establishment, but instead the call was handled by booking.com, which it never indentified it self as. They charged us for two separate reservations, although they only sent us one reservation confirmation. When I call a number that was listed as your hotel, I expect to get your front desk, not some coniving booking outfit. I am out $123.66 to stay in one room for one night at your facility. I have full paper documentation of this event and will be using such to show anyone asking about staying in Sandusky why they shouldn't stay at your hotel. Thanks a lot!

2026-09-14 • via Nuitee
E
Eric • extended_group • us
7
Pros:

Breakfast was nice, beds were comfortable, ac worked great

Cons:

Exhaust fan wasn't functioning, wifi wouldn't connect, no hand soap in the bathroom

2026-09-14 • via Nuitee
J
Johannes • couple • us
7
2026-09-12 • via Nuitee
K
Kelvin • couple • us
5
2026-09-08 • via Nuitee