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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Indoor pool
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Plunge pool
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Sun loungers or beach chairs
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
Review Highlights
Categories
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Property Description
Indulge in Relaxation
Unwind in the indoor therapy pool at Best Western Plus Sandusky Hotel & Suites.
Convenience at Your Fingertips
Enjoy free WiFi, coffee facilities, microwave, and refrigerator in every guest room.
Entertainment and Fitness
Have fun in the game room, stay active in the fitness centre, and start your day with a full American breakfast.
Book now for a delightful stay at Best Western Plus Sandusky Hotel & Suites!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: Yes
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 45
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Good location
Ant problem
The breakfast was great and the location to cedar point was great
The water in the shower you have to play with one minute it is hot 30 seconds later it was ice cold. It took forever for the room to cool down and the sheets did not fit the bed.
Easy check in.The room had 2 (small) double beds. Breakfast looked ok.Room was clean.
Parking was limited. Staff at desk was just ok. Didn’t like questions. Odor immediately upon entering hotel. Pool was discussing with a hose in the pool. Water looked very dirty. No soap in bathroom to wash hands. Containers for shampoo conditioner and body wash completely empty. Only 2 towels ( there was 3 of us). We went to front desk and told her. She handed me a rolled up towel and an opened bar of soap. Asked for a bottle of water and that was a chore for her to get. The carpet was very dated and stained. The beds were very uncomfortable. For the price we paid I expected a cleaner better place to stay. We will not be back.
Location. The bed was good. Breakfast was decent.
Overall, it wasn’t very clean. It was difficult to find a maid to straighten the room and provide clean towels which were very scarce. The toilet bowl was not clean and whatever mats came didn’t seem to be aware of it. The room full length mirror was a smeared mess.
Room was clean but a little smelly . Breakfast was very basic.
The lobby smelled funky like a dead horse. The elevator needs a good vacuum it smelled funky also.
Everything was pretty good
Wish there was a little more option on breakfast
The pool was very small
The cleaning staff forgot some trash to clean but we still tipped.
The quarters weren’t restocked to wash clothes or play the game.
The hotel is near a lot of stores and restaurants
Distance to Cedar Point is only 16mins
The beds needed replacement like 10-15 years ago
The room could have been cleaner
And don't advertise 2 queen beds when they are clearly full size
La ubicación
Encontramos en un cajón una cucaracha muerta y el olor de la alfombra era fuerte. El desayuno muy deficiente poca variedad.
The staff
Didn’t stay
The staff was very pleasant and the room itself met expectations.
Our bed covers had dirt on both and one had an old used bandaid stuck to it. The pool was not advertised correctly, much smaller and shallower. The breakfast was not very good and made me sick one of the mornings. The use of AI slop on the advertising sign out front was disheartening and frankly one of the reasons I will not recommend anyone to stay nor will I be returning to this hotel.
No WiFi available during our stay
The bed was comfortable
When we arrived .no towels, dirty lotion bottle in sink. No soap , toilet paper empty roll so put in spare, mirror streaked up in bathroom,, dirty tissue beside bed. There was a housekeeper in hall & she helped us get everything. Whoever cleaned that room before we got there was in a hurry
Conveniently located near Hwy 250 and 2
Same breakfast items every day
It was a clean hotel great location
Same breakfast for 4 straight days it was usually cold
Carpet in room was sticky in places
Location
No towels, never touched up any day. Dirty sheets. Adults doing inappropriate things in the pool with children there. Everything we asked for towels we were told there were none. We even ran out of toilet paper and had to ask for it.
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