Best Western Plus Sandusky Hotel & Suites

Hotels
•
Best Western Plus
8 (860 reviews)
6011 Milan Road , Sandusky , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Hard beds

Categories

Cleanliness
6.58
Several complaints regarding cleanliness, including dirty bathroom floors and inadequate housekeeping.
Service
9.55
Numerous reviews praised the friendly and helpful staff at the hotel.
Location
8.59
Guests appreciated the convenient location, close to attractions.
Room Quality
7.54
Mixed reviews with some issues regarding bed comfort and cleanliness, but some rooms were noted as clean.
Amenities
7.07
Amenities like pools and breakfast had both positive remarks and some complaints.
Value for Money
8.03
Rates were considered reasonable, but some felt the quality did not always match the price.
Food and Beverage
8.58
Positive comments on breakfast quality, although some felt it could improve.
Overall Experience
8.05
General sentiment is positive but mixed with significant complaints, mainly about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:47

Property Description

Indulge in Relaxation
Unwind in the indoor therapy pool at Best Western Plus Sandusky Hotel & Suites.
Convenience at Your Fingertips
Enjoy free WiFi, coffee facilities, microwave, and refrigerator in every guest room.
Entertainment and Fitness
Have fun in the game room, stay active in the fitness centre, and start your day with a full American breakfast.
Book now for a delightful stay at Best Western Plus Sandusky Hotel & Suites!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOL

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8
Based on 860 reviews
Cleanliness: 6.58
Service: 9.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
R
Reed • solo_traveller • us
10
2026-09-19 • via Nuitee
N
Nicholas • couple • us
8
not bad, worth it for the price
Pros:

Rooms are large, it was clean

Cons:

Hot breakfast items were a little gross

2026-09-17 • via Nuitee
E
Eric • extended_group • us
7
Pros:

Breakfast was nice, beds were comfortable, ac worked great

Cons:

Exhaust fan wasn't functioning, wifi wouldn't connect, no hand soap in the bathroom

2026-09-14 • via Nuitee
J
Janis • couple • us
8
For someone living on Social Security and needing to stay the night for medical reasons, this sucks.
Cons:

I called to make our reservation using a phone number supposedly identifying your establishment, but instead the call was handled by booking.com, which it never indentified it self as. They charged us for two separate reservations, although they only sent us one reservation confirmation. When I call a number that was listed as your hotel, I expect to get your front desk, not some coniving booking outfit. I am out $123.66 to stay in one room for one night at your facility. I have full paper documentation of this event and will be using such to show anyone asking about staying in Sandusky why they shouldn't stay at your hotel. Thanks a lot!

2026-09-14 • via Nuitee
J
Jeffrey • couple • us
8
Good stay
Pros:

Served its purpose close proximity to Cedar Point. Many stores and resteraunts nearby

Cons:

Parking was a challenge

2026-09-14 • via Nuitee
J
Johannes • couple • us
7
2026-09-12 • via Nuitee
K
Kelvin • couple • us
5
2026-09-08 • via Nuitee
M
Murat • family_with_children • us
8
2026-09-08 • via Nuitee
A
Alexis • solo_traveller • us
8
2026-09-03 • via Nuitee
S
Sandra • solo_traveller • us
8
2026-09-02 • via Nuitee
L
Leo • couple • us
7
2026-09-01 • via Nuitee
T
Tanvi • extended_group • us
10
2026-08-31 • via Nuitee
R
Rudd • solo_traveller • us
9
2026-08-29 • via Nuitee
M
Maliea • couple • us
9
Overall stay was good
Pros:

Decent location, staff friendly

Cons:

The bathroom was mostly clean but had hair in tub and on floor,breakfast not good

2026-08-27 • via Nuitee
H
Hannah • couple • us
5
Good wish there weren’t ants
Pros:

Good location

Cons:

There were ants in my room

2026-08-25 • via Nuitee
S
Samantha • couple • us
8
2026-08-25 • via Nuitee
S
Stephen • couple • us
8
Still waiting to get our money back!
Pros:

Room was clean and comfortable. Well appointed. Good location for our needs.

Cons:

TV channels were difficult to access. Breakfast selections could have been better.
WE WERE CHARGED TWICE FOR OUR ROOM AND AM STILL WAITING FOR THIS TO BE RESOLVED!
We thought we were connected to your front desk in Sandusky, NOT BOOKING.COM that processed our reservation. We prefer to deal directly with the facility we choose to stay at. We had no idea we were dealing with booking.com. They never identified themse3lves that way.

2026-08-24 • via Nuitee
M
Melissa • family_with_children • us
6
Won’t stay again especially for the price
Pros:

The room was spacious

Cons:

Our sink was broken, didn’t drain.
Beds uncomfortable
Breakfast wasn’t good. Yogurt tasted expired. Comes out of a machine. Everything was bland. Pool
Is very small and makes you feel like it’s a jacuzzi. Very warm in the room and it’s bubbling but it’s cold. Game room is computer games, it’s all
Deceiving. Hallway carpet is very dirty.

2026-08-24 • via Nuitee
S
Stephanie • couple • us
10
2026-08-24 • via Nuitee
S
Sheronda • couple • us
8
Nice place to stay will return
Pros:

The atmosphere

Cons:

WiFi wasn’t working

2026-08-24 • via Nuitee