Pan Pacific Whistler Village Centre

Hotels
•
Pan Pacific Hotels & Resorts
9.2 (1231 reviews)
4299 Blackcomb Way , Whistler , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great staff service
Excellent location
Good family amenities
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
8.1
The hot tub was rarely maintained, and change rooms were dirty, indicating cleanliness issues.
Service
9.98
Most staff were friendly and accommodating; Pragya, the day manager, effectively solved issues.
Location
9.61
Very well located, a 5-min walk to ski gondola; guests praised the location.
Room Quality
8.56
Rooms show wear and tear, with outdated furniture and some cleanliness issues.
Amenities
9.59
Game room and pool were mentioned positively; sauna was also appreciated.
Value for Money
9.55
Fair pricing for the amenities offered; guests felt they received good value.
Food and Beverage
8.6
Breakfast was better than expected, but some mentioned it was mediocre.
Overall Experience
9.57
Despite some negatives, guests enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:20

Property Description

Luxurious All-Suite Hotel in Whistler Village

Mountain Views and Full Kitchen Suites
Experience the luxury of a full kitchen, balcony, and cozy gas fireplace in every suite, with stunning mountain views from floor-to-ceiling windows.

Relaxation and Indulgence
Unwind in the outdoor saltwater pool, hot tubs, and cedar sauna, or pamper yourself with spa treatments at the on-site Whistler Day Spa. Enjoy carefully crafted cocktails and locally sourced menu at The Raven Room.

Convenient Amenities and Activities
Benefit from free WiFi, local calls, and shuttle service within the resort. With complimentary storage for ski, bike, and golf equipment, explore nearby attractions like Whistler Golf Club and Whistler Tube Park.

Book your stay at Pan Pacific Whistler Village Centre for a luxurious and unforgettable experience.

Important information:

Guests will see charges from "Pan Pacific" on their credit card statements.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note charges apply for early checkouts from mid-April until mid-December.

Please note that maintenance and repair work on the elevator will be carried out until May 2026; there will be one elevator out of operation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1231 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.59
Value for Money: 9.55
Food and Beverage: 8.6
Overall Experience: 9.57
T
Tracy • extended_group • ca
9
2026-05-23 • via Nuitee
T
Tracy • extended_group • ca
9
2026-05-23 • via Nuitee
M
Mano • solo_traveller • br
10
Férias Canadá e Alaska
Pros:

Localização, vista do quarto, tamanho e comodidade do quarto.

2026-05-23 • via Nuitee
D
Drew • solo_traveller • ca
10
Pros:

A great location and very dog friendly

2026-05-22 • via Nuitee
R
Robert • solo_traveller • ca
8
Excellent hotel, great service
Pros:

Location

Cons:

Nothing

2026-05-22 • via Nuitee
M
Monika • family_with_children • ca
10
2026-05-22 • via Nuitee
V
Voichita • solo_traveller • ca
1
In the future should put a rule in place where parents with children /teenagers should not leave them unattended in
Cons:

Parents should not be allowed to leave teenagers unattended in rooms
I was woken up at 10:pm40 with bunch of girls hitting my door not once but twice and throwing things against the door

2026-05-19 • via Nuitee
J
J • solo_traveller • ca
7
Pros:

Staff friendly, large rooms, clean.

Cons:

Some renovations were happening so we heard a lot of construction noise. I wish we were notified from the start.

2026-05-14 • via Nuitee
L
Loris • family_with_children • ca
8
I would stay again based on the customer experience.
Pros:

Great service at the front desk, the staff were friendly, and very helpful.

Cons:

There was a funny smell coming from the bathroom, and the bathroom sink plug was broken, not a big deal to be honest,

2026-05-14 • via Nuitee
C
chris • couple • ca
10
2026-05-11 • via Nuitee
A
Anton • family_with_children • us
8
2026-05-10 • via Nuitee
D
Deanna • couple • ca
9
Come here often! Love it.
Pros:

Great room amenities
Clean and comfortable
Fantastic location in village

Cons:

Wish parking was included in hotel cost

2026-05-10 • via Nuitee
F
Fronimopoulos • couple • gr
9
Amazing facilities, the flat was great and fully equipped with a fireplace and windows overlooking the forest and mounta
2026-05-07 • via Nuitee
D
David • family_with_children • bm
9
Pros:

Location - amazing. Front desk - brilliant. Housekeeping - outstanding. The defining reason we return is frequent upgrades through loyalty program membership. Our 3rd consecutive year staying here, so we must be happy.

Cons:

Breakfast is the only let down at this hotel. Unsatisfactory, especially compared to the Pan Pacific in Vancouver and London. Not sure why it can't be improved, I'm sure there's a reason because everything else is really well run.

2026-05-07 • via Nuitee
A
aida • couple • ca
9
We had very pleasant time
Pros:

Very clean and comfortable

Cons:

Nothing

2026-05-05 • via Nuitee
E
Elizabeth • family_with_children • us
10
Great location, perfect for our first trip to Whistler!
Pros:

We enjoyed the incredible location that is a short walk from the Whistler Gondola, right in the heart of the village. Buses to and from Vancouver drop off in a convenient location close to the hotel as well. Access to ski lockers at the Mountainside hotel was a nice touch. Having breakfast included in our room rate was very much appreciated. Pool, spa, hot tubs and sauna were all great. Customer service is good. Our room was a 1 bedroom suite overlooking the mountains - high floor. Perfect room for our family of four with nice furnishings and a well stocked kitchen.

Cons:

We left before breakfast on our last day to catch an early bus and were not allowed to access a self service coffee machine. The breakfast staff weren’t very friendly in that interaction.

2026-05-02 • via Nuitee
C
Cathy • couple • us
10
2026-05-01 • via Nuitee
C
Chantal • couple • au
9
Great location, central to the village. Friendly staff. Great room with seperate bedroom, balcony and kitchen facilities
Pros:

Great hotel in a very central location.

Cons:

Interior was dated and breakfast options were limited.

2026-05-01 • via Nuitee
L
LISASEAL2 • Family • Greenville, South Carolina
10
Great value, wonderful service
Pros:

Amazing family visit. Accommodations were clean and perfect for our needs, with a lovely view.

Breakfast was sufficient and consistent, and the complimentary cookies and hot chocolate in the afternoons were a hit with the family.

We used the laundry multiple times as well.

The shuttle service is convenient (it is an SUV, and you have to sign up for it in the lobby based on the time you will need it.)

Every staff member we came in contact with was courteous and acted as if it was truly their privilege to serve us! Couldn’t have asked for a better visit. We will return.

2026-04-29 • via Tripadvisor
S
Singh • solo_traveller • ca
10
2026-04-29 • via Nuitee