Pan Pacific Whistler Village Centre

Hotels
•
Pan Pacific Hotels & Resorts
9.2 (1311 reviews)
4299 Blackcomb Way , Whistler , ca
+1 604-966-5500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great staff service
Excellent location
Good family amenities
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
8.1
The hot tub was rarely maintained, and change rooms were dirty, indicating cleanliness issues.
Service
9.98
Most staff were friendly and accommodating; Pragya, the day manager, effectively solved issues.
Location
9.61
Very well located, a 5-min walk to ski gondola; guests praised the location.
Room Quality
8.56
Rooms show wear and tear, with outdated furniture and some cleanliness issues.
Amenities
9.59
Game room and pool were mentioned positively; sauna was also appreciated.
Value for Money
9.55
Fair pricing for the amenities offered; guests felt they received good value.
Food and Beverage
8.6
Breakfast was better than expected, but some mentioned it was mediocre.
Overall Experience
9.57
Despite some negatives, guests enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:20

Property Description

Luxurious All-Suite Hotel in Whistler Village

Mountain Views and Full Kitchen Suites
Experience the luxury of a full kitchen, balcony, and cozy gas fireplace in every suite, with stunning mountain views from floor-to-ceiling windows.

Relaxation and Indulgence
Unwind in the outdoor saltwater pool, hot tubs, and cedar sauna, or pamper yourself with spa treatments at the on-site Whistler Day Spa. Enjoy carefully crafted cocktails and locally sourced menu at The Raven Room.

Convenient Amenities and Activities
Benefit from free WiFi, local calls, and shuttle service within the resort. With complimentary storage for ski, bike, and golf equipment, explore nearby attractions like Whistler Golf Club and Whistler Tube Park.

Book your stay at Pan Pacific Whistler Village Centre for a luxurious and unforgettable experience.

Important information:

Guests will see charges from "Pan Pacific" on their credit card statements.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note charges apply for early checkouts from mid-April until mid-December.

Please note that maintenance and repair work on the elevator will be carried out until May 2026; there will be one elevator out of operation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

9.2
Based on 1311 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.59
Value for Money: 9.55
Food and Beverage: 8.6
Overall Experience: 9.57
S
Sarah • family_with_children • gb
10
2026-08-22 • via Nuitee
I
Irene • extended_group • es
9
Una estupenda opción en Whistler
Pros:

La ubicación en el centro del pueblo y el tamaño y la limpieza de la suite

2026-08-21 • via Nuitee
F
Francisco • family_with_children • es
9
2026-08-21 • via Nuitee
C
Colin • solo_traveller • ca
10
Pros:

Wonderful staff. Courteous, accommodating and very friendly.

Cons:

Room was little beaten up with many scratches. This was offset by gracious staff. People made the difference

2026-08-21 • via Nuitee
T
TOMOHIRO • extended_group • jp
9
2026-08-20 • via Nuitee
J
Jonathan • couple • gb
8
2026-08-19 • via Nuitee
C
Cornelis • family_with_children • nl
9
2026-08-17 • via Nuitee
C
Camille • couple • fr
9
Top endroit pour randonner
Pros:

L’emplacement la piscine

Cons:

L’aménagement intérieur un peu vieillissant

2026-08-16 • via Nuitee
T
Tanja • family_with_children • ca
1
2026-08-15 • via Nuitee
T
Tanja • couple • ca
1
2026-08-15 • via Nuitee
D
Deborah • family_with_children • il
9
Pros:

The location was fantastic. Staff exceptionally helpful.

2026-08-15 • via Nuitee
C
Claire • family_with_children • gb
8
Perfect location but breakfast could be better
Pros:

Great location and spacious room. The laundry room was really convenient. My child enjoyed the swimming pool.

Cons:

The breakfast room got very busy with not enough staff to keep on top of cleaning the tables and keeping the food and cutlery topped up.

2026-08-14 • via Nuitee
K
Khan • couple • ca
8
Pros:

Locations amazing

Cons:

Tv is a bit outdated and the curtains are terrible

2026-08-12 • via Nuitee
Y
Yvonne • solo_traveller • ch
7
Pros:

Die Lage, das Bett bequem, grosse Zimmer .

Cons:

Für das Frühstück dürfte etwas mehr Plätze zur Verfügung haben und vielleicht noch etwas mehr Auswahl. Man musste auch sehr pünktlich um 10.00 fertig sein. Wäre schön, wenn es evtl bis 10.30 oder 11.00 Frühstück gebte

2026-08-12 • via Nuitee
M
Melissa • extended_group • us
9
Great place to spend a few days in Whistler
Pros:

Amazing location in Whistler Village. Close to everything.

Cons:

Nothing

2026-08-11 • via Nuitee
L
Larry • couple • au
3
Service was deplorable
Pros:

The street appeal of the hotel was pleasing to the eye. The location was perfect as it was in the centre of the village.

Cons:

The treat received from Pan Pacific was deplorable.

2026-08-10 • via Nuitee
A
Arun • family_with_children • ca
7
Disappointed that we waited until exactly 4pm to get our room. Staff was not very nice or welcoming to us after that
Pros:

Location

Cons:

Knowing we have children, we were given room 2214 right beside the door that opens and slams close all day. Our shower had mold, we asked for someone to clean it. She came and did nothing so my wife had to attempt to clean it

2026-08-08 • via Nuitee
F
Fardig • couple • au
7
2026-08-08 • via Nuitee
N
Nicola • solo_traveller • ie
10
2026-08-08 • via Nuitee
R
Ricky • couple • gb
10
2026-08-03 • via Nuitee