Candeo Hotels Nagasaki Shinchi Chinatown

Hotels
•
Candeo Hotels
8.6 (5112 reviews)
Dozamachi 3-12 , Nagasaki , JP
+81 95-829-3300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Great central location
Comfortable rooms
Good amenities
Value for money
Excellent food options
Cons:
Some rooms may be smaller than expected
Air conditioning issues reported
Parking entrance not clearly marked

Categories

Cleanliness
8.44
New and well-maintained, with guests noting cleanliness.
Service
8.81
Friendly and helpful staff, providing good service.
Location
8.75
Great central location with easy access to trams and attractions.
Room Quality
8.3
Comfortable and spacious rooms, though some found them small.
Amenities
8.63
Well-equipped with a rooftop onsen and supportive amenities.
Value for Money
8.49
Most reviews indicated good value for the price.
Food and Beverage
8.64
Highly praised breakfast and good dining options.
Overall Experience
8.71
Guests reported a generally enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:20

Property Description

Luxurious Accommodation

Candeo Hotels Nagasaki Shinchi Chinatown offers 4-star accommodation in a prime location near major attractions such as Nagasaki Atomic Bomb Museum and Peace Park. Each air-conditioned room features free WiFi and a private bathroom, ensuring a comfortable stay for guests.

Wellness Facilities

Indulge in relaxation at the hotel's wellness facilities, which include a sauna, hot tub, and spa center. Unwind after a day of sightseeing and pamper yourself with rejuvenating treatments, all within the convenience of the hotel.

Convenient Services

With a multilingual staff available 24/7 at the front desk, guests can expect top-notch service throughout their stay. Whether you need assistance or recommendations for nearby landmarks like Nagasaki Museum of History and Oura Catholic Church, the dedicated team is ready to help.

Experience luxury and comfort at Candeo Hotels Nagasaki Shinchi Chinatown.

Important information:

Please note that breakfast is subject to availability if not included in the booked rate plan.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 5112 reviews
Cleanliness: 8.44
Service: 8.81
Location: 8.75
Room Quality: 8.3
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 8.64
Overall Experience: 8.71
희영 • family_with_children • kr
8
Pros:

위치는 정말 좋았습니다.
12층 노천탕의 수질이 좋았습니다.

Cons:

3인실 쇼파베드 포함인건 알고 있었으나, 쇼파베드에 커버를 숙박하는 소님이 직접 세팅을 해야 한다고 해서 황당했습니다.
그리고 3인실 매우 좁고 화장실에서 불쾌한 냄새가 나서 불쾌 했습니다.
오전에 방문했을때 직원 1명만 데스크에 있어 대기 시간이 길었지만 오전 직원은 그나마 바쁜 와중에 친절, 오후 체크인시 만났던 직원은 바빠서인지 너무 성의없이 빠르게만 말을해서 불편했습니다. 두분이 대조적이라 직원의 친절도는 직원에 따라 다를 수 있습니다.

2026-10-31 • via Nuitee
L
LauraCuervo19 • family_with_children • be
10
Pros:

Beatiful hotel
Friendly staff
Big and confortable room

Cons:

Breakfast could be better

2026-10-31 • via Nuitee
K
Kathleen • couple • de
8
Unterkunft würde ich so wieder buchen.
Pros:

Unterkunft war sauber und Lage war zentral.
Es gibt einen Onsenbereich auf dem Dach. Man bekommt bei vorhandenen Tätowierungen an der Rezeption kostenlose Kleber zum abdecken. Sollte man einen Parkplatz benötigen, gibt es zwei Parkhäuser direkt in der Nähe. Da kann man vergünstigt parken. 1200 yen.

Cons:

Wenn man kein Frühstück gebucht hat, bekommt man leider keinen Kaffee oder Tee frei wie in anderen Hotels.

2026-10-31 • via Nuitee
C
Changyong • solo_traveller • kr
9
2026-10-30 • via Nuitee
H
Hendrina Maria • couple • nl
9
Comfortabel hotel met mooie onsen
Pros:

Mooie onsen, groot en comfortabel bed, uitgebreid ontbijt

Cons:

De koffie….

2026-10-29 • via Nuitee
I
Ilya • couple • il
9
2026-10-29 • via Nuitee
W
Wai Yin • family_with_children • au
7
2026-10-28 • via Nuitee
S
Stefanie • family_with_children • de
8
2026-10-28 • via Nuitee
加藤 • couple • jp
9
2026-10-27 • via Nuitee
M
Maria • couple • gr
8
2026-10-27 • via Nuitee
R
RIE • couple • jp
9
期待以上にいいホテルでした。
Pros:

いつもは別のホテルを使用していますが、こちらのホテルにも大浴場があることを知り、はじめて利用させていただきました。値段の割に設備もよくお部屋も広く感じました。お風呂も眺めよく気持ちよかったです。

Cons:

スタッフがまだ不慣れだったのか、こちらからの質問の回答が不明瞭で、隣に立っているスタッフに確認していました。それなら初心者マークをつけておくとか、即答できないことへ一言お詫びするとか、あった方が良いと思います。

2026-10-27 • via Nuitee
L
Lau • extended_group • sg
8
Pros:

Outdoor Onsen, good location. Great facilities

Cons:

Nothing

2026-10-26 • via Nuitee
N
NICOLAS • extended_group • ch
9
A beautiful property and pleasant stay in Nagasaki
Pros:

Beautiful decor, amazing room design, professional staff. Very good breakfast.

Cons:

Unfortunately our room on the second floor had the ugliest view on a parking lot.

The onsen is not very charming and feels more like a luxury swimming pool which misses the point.

2026-10-26 • via Nuitee
S
Sofia • extended_group • it
10
Ottimo con spa inclusa
Pros:

Posizione ottima, centralissima e comoda anche per spostamenti a piedi in piena Chinatown con ogni servizio. Panorama top e spa/onsen sulla terrazza davvero strepitosa

Cons:

La stanza che avevamo (708) era davvero molto piccola per 3 adulti e non c’era spazio per mettere le valigie

2026-10-26 • via Nuitee
M
Michael • solo_traveller • at
9
Pros:

Das Personal war ausgesprochen freundlich und sehr hilfsbereit. Die Einrichtung des Zimmers fand ich sehr gut, besonders die Sitz/Liegefläche direkt am Fenster.

2026-10-26 • via Nuitee
A
ASANO • couple • jp
8
Pros:

ロケーションがいい、スタッフの人がいつも挨拶をしてくれた

Cons:

大浴場のシャワーやロッカーが一部壊れていた

2026-10-26 • via Nuitee
T
tetsurou • couple • jp
8
2026-10-25 • via Nuitee
A
Alexis • solo_traveller • nl
9
2026-10-25 • via Nuitee
E
Estrada y Santiago • solo_traveller • de
9
2026-10-25 • via Nuitee
J
Jeanette • couple • de
9
Pros:

Schönen public Bath auf dem Dach, gute Lage und bequeme Sitzecke im Zimmer

2026-10-24 • via Nuitee