Hilton Garden Inn Chicago/Midway Airport

Hotels
•
Hilton Garden Inn
8.2 (490 reviews)
6530 South Cicero Avenue , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Helpful staff
Cons:
Dirty bathrooms
Poor service
High parking fees

Categories

Cleanliness
7.53
Multiple reviews indicate issues with cleanliness, including unclean bathrooms and hair in tubs.
Service
9
Mixed sentiments, some staff were polite, but there were reports of unprofessionalism and lack of communication.
Location
10
Positive feedback with several mentions of good location near the airport and accessibility.
Room Quality
8.54
Guests noted spacious rooms overall, but some had concerns regarding old furniture and other quality issues.
Amenities
6.49
Multiple complaints about lack of facilities such as restaurant and poor availability of services.
Value for Money
7.52
Concerns regarding high prices, including parking fees and lack of included breakfast.
Food and Beverage
6.98
There were issues with food service and complaints about paid amenities that did not meet expectations.
Overall Experience
9.53
Some positive experiences but overshadowed by numerous critical points regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:54

Property Description

Convenient Location
Located just two blocks from Chicago's Midway Airport and a rapid transit train station, the Hilton Garden Inn Midway Airport offers easy access to downtown attractions.

Modern Amenities
Enjoy free Wi-Fi, in-room microwaves and refrigerators, a swimming pool, and a fitness center during your stay at this hotel.

Dining and Entertainment
Indulge in American classics at Garden Grille and Bar, grab a drink at the Pavilion lounge, or pick up snacks at the Pavilion Pantry for a relaxing evening at the Chicago Midway Airport Hilton Garden Inn.

Experience comfort and convenience at its best - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Smoking in a nonsmoking room will result in a $300 fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Property Accessibility

Total Disability Score: 54.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 490 reviews
Cleanliness: 7.53
Service: 9
Location: 10
Room Quality: 8.54
Amenities: 6.49
Value for Money: 7.52
Food and Beverage: 6.98
Overall Experience: 9.53
J
Jaber • solo_traveller • us
10
2026-05-30 • via Nuitee
R
Roberta • couple • us
10
2026-05-27 • via Nuitee
M
Maria • solo_traveller • sg
7
Our personal experience with Hilton Garden Inn hotel is not so good.
Pros:

Near the airport and the highways.

Cons:

Changing the towels and fixing the room is not done daily. And on our scheduled day of cleaning, staff knocked on our door while me and my family are still sleeping.
Also, there’s no water kettle to heat water and we’re not supposed to have complimentary water which the receptionist fixed but only 2 when we’re three in the room.

2026-05-24 • via Nuitee
B
bassem • solo_traveller • us
4
Cons:

Charging for parking, that wasn't mentioned when booking, but they have a huge parking lot thst was empty.

The room was not cleaned for two nights

2026-05-23 • via Nuitee
R
Rose • couple • us
4
Pros:

Location

Cons:

The fact that there was a $30 per night PARKING FEE!! I mean REALLY??? The hotel charge was already astronomically high, there was NO MENTION of having to pay a parking for a hotel parking lot that we were already paying guests for! Never again!!! Beware of you stay here please call and ask if you will have to pay to park in there parking lot, because it definitely wasn’t in any fine print when I booked

2026-05-22 • via Nuitee
D
Darren • solo_traveller • us
8
2026-05-20 • via Nuitee
C
Carrasco • solo_traveller • us
8
2026-05-19 • via Nuitee
X
Xavier • family_with_children • us
1
2026-05-16 • via Nuitee
K
Krim • couple • us
7
2026-05-13 • via Nuitee
M
Mowery • solo_traveller • us
8
2026-05-07 • via Nuitee
S
sparkle • extended_group • us
3
My stay was drastically inconvenienced
Pros:

I liked my room and how plush the pillows were

Cons:

I didn’t like that the elevators broke both of them and I had a disabled friend with me I had to pull his wheelchair up and down two flights of stairs, I couldn’t use the pool area because it was swamped with used dirty towels and the complimentary breakfast only gave us small amount of options on breakfast meaning we chose from a menu that’s was the size of a post card, there was no buffet, I would not stay there again

2026-05-04 • via Nuitee
D
Delissa • solo_traveller • us
6
Not a great experience for the price of money we paid!
Pros:

Front desk and House keeping staff.

Cons:

Needs upgrading to the rooms. Elevator broke down with people in it! Elderly Mother with double knee replacements had to climb 4 flights of stairs to get back upstairs to her room.

2026-05-04 • via Nuitee
N
NAKETA • couple • us
3
Check in clerk was slow. Didn't explain any amenities and I had to ask where the elevator was.
Pros:

Hotel was nice and clean with no weird smells. Good location.

Cons:

Not charge for parking have a normal 3pm check in and 11am check out.

2026-05-03 • via Nuitee
C
Camille • solo_traveller • us
10
2026-04-30 • via Nuitee
E
Edmond • solo_traveller • us
8
The room was nice and big comfortable I like it.
Pros:

The room size

Cons:

Nothing everything was fine

2026-04-28 • via Nuitee
M
Michelle • solo_traveller • us
9
Pros:

Everyone was friendly! The room was nice, although the mirror in the bathroom was very high for a 5' person like me but overall was great! They had excellent kitchen where I could order and take back to my room. Shuttle was awesome and ran often even for my 5am flight. Would definitely stay here again!

2026-04-22 • via Nuitee
C
Clarke • couple • bb
9
My expectations were exceeded.
Pros:

We only spent two days but the breakfast and service on both days and dinner on the first night was exceptional. Hats off to Whitney who has a phenomenal memory and is very attentive and Diana who was patient and on point with her meal suggestions.

Cons:

The indoor temperature was a bit too cold but manageable.

2026-04-21 • via Nuitee
N
Norberto • solo_traveller • us
10
2026-04-21 • via Nuitee
• couple • us
1
2026-04-19 • via Nuitee
R
Reginald • couple • us
10
Pros:

Not going to pay for continental Breakfast!!! & didn't

Cons:

Pay for parking is absurd!!!

2026-04-19 • via Nuitee