St Charles Inn, Superior Hotel

Hotels
8.8 (1772 reviews)
3636 Saint Charles Avenue , New Orleans , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noisy air conditioning
Limited breakfast variety

Categories

Cleanliness
8.05
Several reviews mentioned issues with air conditioning noise and clogged toilets, affecting perceived cleanliness.
Service
9.55
Most reviews highlighted friendly and helpful staff.
Location
9.55
Multiple reviews praised the convenient location near streetcars and restaurants.
Room Quality
7.55
Issues with noisy AC units and warm water in showers were noted.
Amenities
8.55
Amenities like gated parking and onsite restaurant contributed positively, despite some issues.
Value for Money
9.05
Value considered good for a hotel in this price range, although there's room for improvement in certain areas.
Food and Beverage
8.55
Breakfast was adequate but could have more variety according to several comments.
Overall Experience
9.55
General sentiment across reviews was favorable towards the experience despite some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:39

Property Description

Luxurious Location in the Garden District
Situated just 10 minutes from the vibrant French Quarter, St Charles Inn offers a prime location in the charming Garden District of New Orleans.

Comfortable Rooms with Modern Amenities
Experience a cozy stay in rooms equipped with cable TV, work desk, and complimentary Wi-Fi. Enjoy the convenience of free local calls and newspapers during your visit.

Convenient Facilities and Nearby Attractions
Benefit from a 24-hour front desk, meeting facilities, and free on-site parking. Explore nearby attractions such as the Aquarium of the Americas and the National World War II Museum, both just a short drive away.

Ready to immerse yourself in the allure of New Orleans? Book your stay at St Charles Inn today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For non-refundable bookings: The total amount of the reservation (including tax) will be charged at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1772 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.55
R
Rolf couple us
10
Pros:

Everything was great. Would stay again

2026-06-06 via Nuitee
J
Janice solo_traveller us
10
Pros:

The location was perfect. Staff were superior. Room was great.

Cons:

No complaints at all

2026-06-05 via Nuitee
R
Regina solo_traveller us
8
It was a nice mini vacation
Pros:

Charming

2026-06-05 via Nuitee
G
Grover couple us
7
Pros:

Liked location & secured parking.

2026-06-05 via Nuitee
T
Tyron Royal couple de
7
Gute Erfahrung
Pros:

Die Lage und der kostenlose Parkplatz.

Cons:

Keine Vielfalt beim Frühstück und wenig Auswahlmöglichkeiten.

2026-06-04 via Nuitee
E
Ernest couple us
9
Felt like home!!!
Pros:

The location was convenient, the parking was much appreciated and the staff was cordial!! The architectural style was classic Uptown New Orleans.

Cons:

Nothing I can think of.

2026-06-04 via Nuitee
S
Sylvie couple us
10
Pros:

Hôtel charmant, très propre, très calme et très bien placé à 2 minutes à pied du trolley pour le quartier français. Personnel professionnel et sympathique, je recommande à 100%

Cons:

Rien

2026-06-03 via Nuitee
B
Bob extended_group us
7
good location and value
2026-05-31 via Nuitee
D
Donald couple us
7
Pros:

Location was great. Having a superior Mexican restaurant was great. The staff was able to move us from one room to another without having to checkout. Breakfast was good and had all the essentials.

Cons:

It wasn’t the cleanest room.

2026-05-31 via Nuitee
R
Rachel couple us
10
Cool hotel and location
Pros:

Good location

Cons:

N/a

2026-05-30 via Nuitee
T
Theresa solo_traveller us
10
Cute hotel in the Garden District
Pros:

Friendly and helpful staff. Great location with walkable restaurants nearby. Streetcar stop right there!

2026-05-29 via Nuitee
C
Corey solo_traveller au
10
Pros:

Awesome location, streetcar right outside to city center. Parking spot at hotel, had no issues getting one. Good value for money stay.

2026-05-28 via Nuitee
K
keith solo_traveller us
10
2026-05-28 via Nuitee
A
Amber couple us
8
Great location! Beautiful room!
Pros:

The location was great and the room we had was huge! Had the NOLA feel without the Bourbon crowd. Breakfast was adequate and did the job for us!

Cons:

We had pets with us and I think the room we had was strictly a pet room because there was an order of pee on the floor next to one side of the bed. I tried to clean it up some with the products I had because we also had dogs with us and it helped. A little more thorough cleaning I suppose is the things I’d request. We also arrived and the back parking was full so they told me to park in the secondary location and gave me a VERY POORLY designed map and said “just park here!” So I went, and the map was very confusing and the second location was actually a hospital parking garage but they have multiple garages. I went to THREE separate ones confused as to why they all had pay rates. I finally called the hotel and was told “oh yes park and we’ll reimburse you after.” Which would have been nice to have been told up front. I think there needs to be clearer and more concise direction and a better map. What if a person doesn’t speak English well or isn’t tech savvy? But that’s really my only gripe!

2026-05-26 via Nuitee
M
Martin solo_traveller us
10
Pros:

Front desk employees were very helpful

Cons:

No hit breakfast

2026-05-24 via Nuitee
S
Sebastian solo_traveller de
8
Nett, aber einmal reicht
Pros:

Das Hotel liegt ca 3 Meilen vom French Quarter entfernt, direkt an der Straßenbahn, Haltestelle vor dem Haus. Das Personal ist nicht überschwänglich, aber der nette Hausmeister machte es wert. Frühstück sehr reduziert, aber saß steht in der Beschreibung. Zweiter Waschtisch im Flur ist eine super Sache.

Cons:

Der Aufzug klingt, als liegt er in den letzten Zügen, im Zimmer war es laut. Wenn die altersschwache Klima nicht jault, hört man die Straße und die Straßenbahn sehr, obwohl unser Zimmer zur Seitenstraße hinaus ging. Es war aber auch sehr heiß im Zimmer, so daß wir auf die Klima auch nicht verzichten konnten.

2026-05-21 via Nuitee
S
Shaye solo_traveller us
10
Great hotel - will stay again
Pros:

Enjoyed the hotel and will definitely stay again for work or fun in Uptown NOLA. It's an older hotel with character - which I always prefer. The price was great with an easy offroad parking lot, free street parking, too all around the area if you know where to look. Very comfortable, clean, and well-appointed large guest rooms. Community coffee and quick breakfast items (breads, muffins, b'fast bars, fruit) in the am to get you fueled up and out the door. Superior Grille is the attached Mexican restaurant and always a great uptown spot for lunch or dinner, a night cap.

Cons:

Nothing - all good!

2026-05-21 via Nuitee
K
Kimberly solo_traveller us
8
2026-05-20 via Nuitee
J
Jose couple mx
7
Pros:

Is a old cozy house

Cons:

The property is old. Very old and has the floor damage

2026-05-17 via Nuitee
M
Mireia couple us
10
2026-05-16 via Nuitee