The Alexandra Hotel

Hotels
6.4 (501 reviews)
77 Ryerson Avenue , Toronto , ca

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
Smoke alarms
Physical distancing in dining areas
Key access
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean hotel
Cons:
Sketchy neighborhood
Uncomfortable beds
Poor cleanliness

Categories

Cleanliness
5.54
Multiple mentions of unclean areas and bad odors. Standard quality for this hotel tier.
Service
8.01
Staff was described as friendly and helpful.
Location
8.05
Convenient location near key attractions but sketchy neighborhoods mentioned.
Room Quality
5.5
Dated furniture and uncomfortable bedding noted in reviews.
Amenities
6.03
Basic amenities present, but not sufficient for comfort, especially for seniors.
Value for Money
6.99
Offers fair pricing, but quality issues reported.
Food and Beverage
5.04
No breakfast options mentioned, and limited refreshments in rooms.
Overall Experience
6.01
Mixed feelings due to neighborhood issues and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-14 06:40

Property Description

Welcome to The Alexandra Hotel in Toronto!

Convenient Location: Situated just minutes away from Kensington Market and Chinatown, our hotel offers easy access to the city's vibrant neighborhoods and attractions.

Comfortable Accommodations: Each of our rooms features a full kitchenette, perfect for guests looking to enjoy home-cooked meals while traveling. Stay connected with free WiFi and unwind with a flat-screen TV and air conditioning in every room.

Convenient Amenities: Take advantage of our laundry facilities on each floor and on-site parking for a hassle-free stay.

Experience the best of Toronto with The Alexandra Hotel. Book your stay now for a memorable and comfortable visit.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 10 per person per night when using an available cot.
    Children up to and including 11 years old stay for CAD 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 501 reviews
Cleanliness: 5.54
Service: 8.01
Location: 8.05
Room Quality: 5.5
Amenities: 6.03
Value for Money: 6.99
Food and Beverage: 5.04
Overall Experience: 6.01
C
Christine • solo_traveller • fr
9
Pros:

Kitchenette dans la chambre
Proximité de la ville à pied et des quartiers à visiter (Chinatown, Kensington market)
Parking même si payant

Cons:

Quartier très populaire avec une population particulière à toute heure du jour et de la nuit mais on ne sent pas en insécurité

2026-05-28 • via Nuitee
D
Dianne • couple • ca
5
Cons:

Due to FIFA gouging and greed we had minimal options financially for a room, stayed at the Hilton in January for about $250/ night, it’s now $1600!😡, my husband had surgery scheduled at Toronto Western early in the morning and an early morning follow-up appointment the next day, we had no choice but to stay in the city. The hotel was 5 minutes away from hospital so location was good, Uber was cheaper. The hotel itself is very old and out of date but clean and relatively quiet except for the constant sirens and people hanging around outside, strong odour of maijuana outside, no amenities, front door was locked at all times, needed a key to get in, the one bed was so noisy that when my husband moved it jolted me awake, room was very small so no room for a comfortable chair to sit on. Given the circumstances we were thankful for the room and the friendliness of everyone. As long as I live I will NEVER patronize a Hilton Hotel anywhere, again!!

2026-05-28 • via Nuitee
L
Lewis • solo_traveller • ca
5
2026-05-28 • via Nuitee
M
MATEU ORTOLÁ • solo_traveller • es
2
This place is full of junkies. They practically live there and openly smoke crack right at the entrance.
Pros:

Is near queen street

Cons:

This place is full of junkies. They practically live there and openly smoke crack right at the entrance.

2026-05-27 • via Nuitee
H
Hendy • couple • ca
5
2026-05-25 • via Nuitee
P
Parampreet • couple • ca
1
2026-05-25 • via Nuitee
H
Hicham • extended_group • ma
1
Pros:

nothing

Cons:

My experience was very disappointing. The receptionist was very unpleasant and unwelcoming from the moment I arrived. The room, as well as the hotel in general, seemed very old and poorly maintained. Cleanliness also left a lot to be desired.

Honestly, for the price I paid, I expected much better.

2026-05-18 • via Nuitee
J
Jasna • solo_traveller • ca
4
Horrible centrally located neighbourhood, basic accommodations
Pros:

Horrible neighbourhood with drug addicts and homeless people hanging out just outside the front door all day. Although the neighbourhood location was very central and convenient, the horrific human tragedies at the front door makes it so we would never use it again.

The room was clean and basic, double bed and single bed with a small kitchenette was convenient.

The staff was helpful and pleasant.

Parking was cheap and convenient where we could use it even the day we checked out.

Cons:

See above

2026-05-12 • via Nuitee
P
Philippe • solo_traveller • fr
8
Pros:

L'emplacement par rapport à la ville est très pratique.

Cons:

Les alentours directs de l'hôtel sont très diversement fréquentés.

2026-05-11 • via Nuitee
P
Philippe • solo_traveller • fr
8
2026-05-11 • via Nuitee
S
Suresh • solo_traveller • gb
1
Horrible
Pros:

Nothing
It says coffee making and it was not provided. No drinking water bottle, which is standard in hotels. Basically it is s bad hotel in all aspect, I travel world over and what unpaid seems like rip off.

Cons:

Complete change in management and know off what amenities and service should is provided by other hotels ranked best.

2026-05-07 • via Nuitee
T
Trevor • family_with_children • in
7
Diamond in the rough.
Pros:

Given the presentation of the property, the rooms were well above expectations. The process of getting to the room seemed sketchy but the rooms were quite nice once we were in them. They're quite suitable for a lengthier stay, quite clean, comfortable beds and pillows. Has a kitchenette, the wifi is fine, the TV is good and there are a fair number of channels.

Cons:

The exterior is a bit sketchy; it's clearly a converted apartment building that still hosts some long-term tenants. This is understandable enough, given the location just south of Kensington, but people should know what to expect. Getting into the building was confusing; the entryway looks like an apartment building and there's no indication on what to do upon arrival. My daughter and I unsure as to what to do, I was in the process of trying to find the hotel's number when two members of the staff walked by and inquired somewhat shortly about what I was doing there. When I indicated that I'd booked a room they said they didn't have keys and walked away. The manager came by shortly and let us in. The check-in process afterwards was straightforward, but getting into the property was somewhat difficult.

2026-04-26 • via Nuitee
S
Steve • extended_group • ca
6
quite reasonable
Pros:

room was simple but clean, sufficient and comfortable
bathroom was basic and a little worn but adequate

Cons:

location was a little far from our central downtown activities

2026-04-22 • via Nuitee
C
Costa • solo_traveller • br
5
Se você não tiver outra opção, serve.
Pros:

Tinha um bom tamanho. E tinha duas camas, apesar de nao serem super confortaveis.

Cons:

Achei um pouco precário e muito caro por nao ser tão bom. E a localização também não é a melhor. Quando eu cheguei, tinham muitos drogados fazendo algazarra na porta. Achei terrivel!

2026-04-07 • via Nuitee
H
Himilce • couple • us
10
Muy agradable y personas agradables, muy muy limpio
Pros:

Muy limpio y con opciones de cocina

2026-04-01 • via Nuitee
D
Daniela • couple • ca
8
The stay was very cozy and nice
Pros:

Walking distance to a lot of restaurants and trinity bellwoods park. I liked the parking lot and also the kitchenette that was available in the hotel room. The staff were very nice and there was always someone at the front desk.

Cons:

I didn’t like that the hotel was surrounded by a lot of homeless people. This is out of anyone’s control however, for new tourists visiting Toronto for the first time, it might be a little bit unsettling.

2026-03-30 • via Nuitee
C
Chiara • couple • ca
2
Too expensive. Very old.
Cons:

Insects in the room. Carpet dirty. Everything was very old. Noise from the fridge. Bed uncomfortable

2026-03-30 • via Nuitee
J
Jerome • family_with_children • ca
1
2026-03-30 • via Nuitee
E
Estarlin • couple • us
3
The front desk staff was trying to make stuff up about us damaging property to keep the 200 dollars deposit we had to pu
Pros:

The elevator and the water temperature

2026-03-29 • via Nuitee
D
Douglas • solo_traveller • ca
6
Pros:

The staff were very nice. The room was clean and quiet. There were no issues of any kind. I would stay again.

2026-03-22 • via Nuitee