Hotel Gardenia Sorrento, Ascend Hotel Collection

Hotels
Comfort
9.1 (500 reviews)
Corso Italia 258 , Sorrento , it

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable accommodations
Cons:
Some rooms are small
Location may require a bit of walking

Categories

Cleanliness
8.93
The hotel is very clean and comfortable, as noted by multiple reviewers.
Service
9.6
The staff was described as exceptionally helpful, friendly, and treating guests like family.
Location
9.14
The location is commendable, although a few reviews mentioned it being a bit of a walk to the center.
Room Quality
8.79
Rooms are clean, spacious, and comfortable, but some reviewers found a few rooms small.
Amenities
9.12
Amenities such as breakfast and the pool received positive feedback, providing good value.
Value for Money
8.78
Some reviews noted that the price is high but worth it for the quality offered.
Food and Beverage
9.33
Breakfast and restaurant offerings received high praise for quality and variety.
Overall Experience
9.1
Guests reported a highly enjoyable stay, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:42

Property Description

Swim, Sunbathe, and Enjoy the View

Hotel Gardenia offers a perfect blend of relaxation and convenience. With a swimming pool and a rooftop terrace overlooking the Bay of Naples, guests can unwind and soak up the stunning views.

Eco-Friendly Comfort

As an Ecoworldhotel, Gardenia Hotel ensures a stay that's not only comfortable but also environmentally conscious. The refurbished property boasts private balconies in each room and eco-friendly policies, providing a guilt-free getaway.

Delightful Dining and Leisure

Indulge in a delicious American-style buffet breakfast each morning, featuring homemade pastries. After a day of exploration, unwind in the garden, TV lounge, or nearby fitness club.

Experience the charm of Sorrento at Hotel Gardenia. Book your stay now for a memorable vacation.

Important information:

Please note that the pool is closed during the winter months.

From November 1 to March 31, a continental breakfast is provided.

Air conditioning is available from May 15 until October 15.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9.1
Based on 500 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.14
Room Quality: 8.79
Amenities: 9.12
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.1
D
Deborah solo_traveller gb
10
Excellent hotel
Pros:

Beautiful hotel, exceptional staff that go above and beyond. Lovely big pool and plenty of beds. Excellent breakfast choices. Would 100% stay here again.

2026-06-17 via Nuitee
G
Guy solo_traveller gb
9
2026-06-16 via Nuitee
M
Merrick couple gb
10
The staff are amazing, so warm and friendly, the hotel is definitely a must stay place if you want ease of access to the
Pros:

The Hotel Gardenia is a very clean, welcoming and comfortable place to stay and has an excellent pool area that is an oasis of tranquility after the hustle and bustle of Sorrento itself.
The staff are so friendly and helpful and were brilliant throughout our stay.
The sea view rooms are beautifully decorated and the views are stunning, well worth the additional price.

2026-06-15 via Nuitee
G
Graham couple gb
10
Very good hotel and we thougherly enjoyed our stay.
Pros:

The hotel was clean and comfortable. The staff were very friendly and helpful. Swimming pool was great with plenty of space for sun lounges. Located just out of the main town but only a 15 minute walk. Bars and restaurants nearby if you didn’t want to walk into town. Good views from rooms at the rear of hotel. Would suggest paying a bit extra for rooms at the rear overlooking pool as had good views.

Cons:

Nothing at all really. Located on a busy road but did not affect our stay as all rooms had good sound proofing. Most roads in Sorrento are busy to be fair!

2026-06-14 via Nuitee
S
susan solo_traveller ie
8
Pros:

Staff and cleanliness of the hotel. At arrival fresh lemonade was most welcomed. Location was good about 15 mins walk to Sorrento centre. Pool area had a lot of sun loungers and plenty of space to relax.

Cons:

Nothing but room size was smaller than I expected.

2026-06-14 via Nuitee
G
Gustavo couple pt
8
2026-06-11 via Nuitee
B
Bernd solo_traveller de
10
Pros:

Gute Lage, wunderschöne Zimmer und bequeme Betten, besonders das Personal an der Rezeption und beim Frühstück ist fantastisch, immer gut gelaunt und hilfsbereit. Auf jeden Fall sehr empfehlenswert

Cons:

Es war alles perfekt

2026-06-11 via Nuitee
M
Mercurefamily solo_traveller gb
8
2026-06-07 via Nuitee
S
Sarah couple gb
6
Lovely hotel, terrible location
Pros:

Lovely friendly staff , great breakfast , free wifi and usb ports for phone charging without need to use a GB adapter.
Swimming pool was lovely although it closes at 7.

Cons:

Located on the main road in to Sorrento; this road does not sleep and unless you are a heavy sleeper neither will you.
15 mins walk to train station
20 mins walk to port, shops and restaurants
The walk becomes tedious after the first day; little or no pavement on a busy road, you can not have a conversation on the way to your destination as the traffic is so noisy and you need to concentrate on not getting run over.

Our room was very small, nowhere to store the luggage, we had to move it to either get to the wardrobe or to access the balcony . Wouldn’t have been a problem except we stayed for 6 nights.

2026-06-07 via Nuitee
N
Nomad787781 Friends getaway Milton Keynes, Buckinghamshire, England
8
A few hooks
Pros:

A lovely hotel, beautifully appointed. We were welcomed very warmly with a welcome drink. The room, an economy one, was lovely, if somewhat snug with a great balcony. The breakfast was the best of our trip. My only, constructive, comment is that the bathroom needs somewhere to put your clothes whilst you're showering and your wash bag. A shelf under the washbasin and a few hooks would do the trick.

2026-06-05 via Tripadvisor
J
jilliandN878HE Family
8
Nice hotel, lovely pool, gluten free breakfast disapointing
Pros:

First time in Sorrento, chose this hotel largely based on the good reviews for gluten free breakfast options.

The hotel was very clean, pool was lovely, rooftop area nice, staff nice.

Breakfast was nice (I am not gluten free). However, I didnt feel it was that great for my coeliac son (age 11). There was no gluten free cereal or bread. Thankfully I had taken 2 boxes of cereal with us. He was given a basket of gluten free cakes and biscuits some mornings but he wasnt really keen. He had yoghurt from the buffet, and could have had eggs also. Just some cereal and bread would have been great.

Our room was on the front of the hotel and was quite noisy from the road although it didnt really stop us getting to sleep.

It was about a 20 minute walk to the train station, main part of sorrento and the ferry docks.

I think if I came to Sorrento again I would maybe look for a more central hotel with a pool as the breakfast here was not as good as I had been expecting from other reviews.

2026-06-01 via Tripadvisor
O
Odyssey47372208831 Family Carbonne, Haute-Garonne, Occitanie
8
A little gem
Pros:

I rated it 4 and not 5 stars due to the busy road. We had a balcony overlooking the only road in and out Sorrento which has constant traffic noise. It was noisy at night even with the double glazed door shut.
Otherwise this hotel is perfect. It is immaculately clean, friendly helpful staff and the gem is the marvellous large pool at the back of the hotel. There are plenty of sunbeds for everyone which gives a sense of space and privacy. The pool bar staff are friendly and always available for drinks and snacks.
As I am on a gluten free diet, I struggled with choice in the restaurants but the chef made me the best aubergine parmigiana I have ever eaten. It wasn’t even on the menu! Thank you.
It is an easy walk to the town centre
I would absolutely recommend this hotel but book a room with a balcony facing the pool for a peaceful night sleep.

2026-06-01 via Tripadvisor
D
Dodd family_with_children gb
9
Pros:

Fantastic hotel with great breakfast and good location

2026-05-30 via Nuitee
T
Thomas couple de
9
2026-05-29 via Nuitee
P
Paulo couple br
10
2026-05-28 via Nuitee
L
Lexi couple us
10
2026-05-27 via Nuitee
C
Cliff couple gb
8
Pros:

Breakfast was very good

Cons:

room was too small

2026-05-26 via Nuitee
A
Anna solo_traveller it
10
2026-05-25 via Nuitee
C
Ceri couple gb
8
Pleasant
Pros:

Location nice staff

Cons:

The additional cost for an omelette if required

2026-05-25 via Nuitee
V
vickicG4895AA Couples Hartland, Wisconsin
10
The perfect start to our Italy trip—impeccable service and unforgettable hospitality!
Pros:

Hotel Gardenia Sorrento was the very first stop on our 3-week journey moving north through Italy, and it set an incredibly high bar! For our first stay of many upcoming hotels, this one did not disappoint.
​We arrived late in the evening, and the concierge was waiting to welcome us along with the chef, Tiziana. She greeted us with a homemade glass of fresh-squeezed lemonade, which was incredibly refreshing after a long travel day and probably the best we’ve ever had!
​The hotel itself is impeccably clean and fresh. The rooms are quiet and the beds are very comfortable. We loved the rooftop area, which offers a great view and a nice spot to sit, and there is also a lovely pool and access to a shared gym.
​The breakfast buffets each morning, prepared by Chef Tiziana, were plentiful and delicious. I truly cannot say enough about her—on another evening when we returned late and tired after a long tour day, she graciously opened the kitchen early just to cook her specialties for us. Everyone at this hotel was friendly and welcoming. We had a wonderful 4-night stay and highly recommend it!

2026-05-22 via Tripadvisor