Hotel Gardenia Sorrento, Ascend Hotel Collection

Hotels
•
Ascend Collection
9.1 (542 reviews)
Corso Italia 258 , Sorrento , IT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable accommodations
Cons:
Some rooms are small
Location may require a bit of walking

Categories

Cleanliness
8.93
The hotel is very clean and comfortable, as noted by multiple reviewers.
Service
9.6
The staff was described as exceptionally helpful, friendly, and treating guests like family.
Location
9.14
The location is commendable, although a few reviews mentioned it being a bit of a walk to the center.
Room Quality
8.79
Rooms are clean, spacious, and comfortable, but some reviewers found a few rooms small.
Amenities
9.12
Amenities such as breakfast and the pool received positive feedback, providing good value.
Value for Money
8.78
Some reviews noted that the price is high but worth it for the quality offered.
Food and Beverage
9.33
Breakfast and restaurant offerings received high praise for quality and variety.
Overall Experience
9.1
Guests reported a highly enjoyable stay, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:42

Property Description

Swim, Sunbathe, and Enjoy the View

Hotel Gardenia offers a perfect blend of relaxation and convenience. With a swimming pool and a rooftop terrace overlooking the Bay of Naples, guests can unwind and soak up the stunning views.

Eco-Friendly Comfort

As an Ecoworldhotel, Gardenia Hotel ensures a stay that's not only comfortable but also environmentally conscious. The refurbished property boasts private balconies in each room and eco-friendly policies, providing a guilt-free getaway.

Delightful Dining and Leisure

Indulge in a delicious American-style buffet breakfast each morning, featuring homemade pastries. After a day of exploration, unwind in the garden, TV lounge, or nearby fitness club.

Experience the charm of Sorrento at Hotel Gardenia. Book your stay now for a memorable vacation.

Important information:

Please note that the pool is closed during the winter months.

From November 1 to March 31, a continental breakfast is provided.

Air conditioning is available from May 15 until October 15.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.1
Based on 542 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.14
Room Quality: 8.79
Amenities: 9.12
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.1
J
JOHN • couple • ca
10
Great hotel , perfect location and amazing food on and offsite with easy access to the port .
Pros:

We were made to feel special by every person on staff . Always there to help and talk to us .

Cons:

The traffic on the main road in front of the property can get busy during rush hour .

2026-09-17 • via Nuitee
A
Anita • family_with_children • ie
9
Pros:

Location goog and breakfast good

Cons:

Facilities to make tea in room

2026-09-16 • via Nuitee
Y
Yusuf • solo_traveller • gb
9
Pros:

The Staff were exceptional, they had smiling faces and we were welcomed with a sweet lemon drink on the House.

The location was central and they had a clean swimming pool

Cons:

The economy room size was on a smaller scale

2026-09-15 • via Nuitee
N
neta • couple • il
7
2026-09-13 • via Nuitee
A
Amy • family_with_children • gb
9
Excellent stay. Staff helped make the stay so pleasant. The hotel itself is spotlessly clean.
Pros:

The property was spotless, the staff were extremely polite and helpful. Rooms were really clean.
The hotel is in a great location.
The swimming pool area is lovely and a great addition to the hotel.

Cons:

There is a busy road outside the hotel but it’s nice inside and in bed it wasn’t an issue.

2026-09-11 • via Nuitee
J
Joanne • couple • gb
10
2026-09-10 • via Nuitee
A
Anthony • solo_traveller • gb
9
2026-09-09 • via Nuitee
şükrü • family_with_children • gr
10
2026-09-06 • via Nuitee
A
Ana Margarida • couple • pt
9
Recomendo a 100%
Pros:

Excelente pequeno-almoço, funcionários simpáticos e prestáveis e estacionamento super cómodo e espaçoso.
O quarto era muito bom, com uma vista agradável para a piscina.

Cons:

A localização não é a melhor, mas em 20 minutos, aproximadamente, é possível chegar ao centro. Poderiam disponibilizar panquecas e omeletes a pedido, sem cobrar valor extra.

2026-09-04 • via Nuitee
L
Lee • couple • gb
9
2026-09-04 • via Nuitee
J
Joao • couple • br
10
Perfeita
Pros:

Tudo otimo.. Cafe da manha incrivel

2026-09-04 • via Nuitee
G
Giovanna • couple • it
10
2026-09-01 • via Nuitee
Y
Yaroslava • couple • cz
10
2026-08-31 • via Nuitee
F
FeFe • solo_traveller • it
8
2026-08-28 • via Nuitee
P
Paola Kunasek • solo_traveller • es
8
Vacaciones en pareja
Pros:

Todo en general, la cama, la posibilidad de comer a ña hora que sea y la atención de Tiziana.

Cons:

Nos gustó todo

2026-08-27 • via Nuitee
T
Tina • couple • gb
10
Amazing, 4 star hotel with exceptional service.
Pros:

Amazing stay as always, the team are incredibly helpful and friendly, nothing is too much trouble, with a welcome cold drink on arrival. Rooms have been updated since our last stay and exceptionally clean with brilliant air con, although on a busy road at the front the double glazing works a treat. Breakfast amazing and also pool facilities. Highly recommend and we’ll be back ! Thank you for a lovely stay

Cons:

Nothing !

2026-08-21 • via Nuitee
A
Ananya • solo_traveller • in
9
Pros:

Location and air conditioning

Cons:

Breakfast could have started sooner

2026-08-21 • via Nuitee
J
James • solo_traveller • gb
10
Fantastic hotel
Pros:

The staff were fantastic very helpful and had lots of information available for the area also the chef / bar lady at night her name was Tiziana was absolutely brilliant her food was the best we had on our trip the pool area was nice and kept clean and tidy just all round good hotel

Cons:

Only thing for me was I am 6ft 3 and the shower was about small for me but my wife was fine with it she's 5ft 9

2026-08-17 • via Nuitee
I
Ionela • couple • us
8
The hotel is a 3 star hotel not 4. They’re trying to be by adding cute art and bringing you cappuccinos at the table but
Pros:

Hotel itself very clean and we had a balcony AC worked very well

Cons:

Pool needs more care, turf looks cheap. The plants have lots of bugs. Towels should be available at the pool not reception. Bed was hard and shower small. Road was super loud. The hotel has these rooms condensed on every floor and is very loud especially when the housekeepers start cleaning and talking to each other. We could hear every step every word and every chair dragging on the floor, a lot of echoing. Breakfast was good if you looked for pastries every morning, but an omelette would be extra 13€. The scrambled eggs offered were watery and not good. The roof top terrace is empty with one lonely table; it has so much unused potential

2026-08-16 • via Nuitee
I
Ivan • couple • cz
8
2026-08-15 • via Nuitee