Hotel Gardenia Sorrento, Ascend Hotel Collection

Hotels
Ascend Collection
9.1 (542 reviews)
Corso Italia 258 , Sorrento , it

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable accommodations
Cons:
Some rooms are small
Location may require a bit of walking

Categories

Cleanliness
8.93
The hotel is very clean and comfortable, as noted by multiple reviewers.
Service
9.6
The staff was described as exceptionally helpful, friendly, and treating guests like family.
Location
9.14
The location is commendable, although a few reviews mentioned it being a bit of a walk to the center.
Room Quality
8.79
Rooms are clean, spacious, and comfortable, but some reviewers found a few rooms small.
Amenities
9.12
Amenities such as breakfast and the pool received positive feedback, providing good value.
Value for Money
8.78
Some reviews noted that the price is high but worth it for the quality offered.
Food and Beverage
9.33
Breakfast and restaurant offerings received high praise for quality and variety.
Overall Experience
9.1
Guests reported a highly enjoyable stay, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:42

Property Description

Swim, Sunbathe, and Enjoy the View

Hotel Gardenia offers a perfect blend of relaxation and convenience. With a swimming pool and a rooftop terrace overlooking the Bay of Naples, guests can unwind and soak up the stunning views.

Eco-Friendly Comfort

As an Ecoworldhotel, Gardenia Hotel ensures a stay that's not only comfortable but also environmentally conscious. The refurbished property boasts private balconies in each room and eco-friendly policies, providing a guilt-free getaway.

Delightful Dining and Leisure

Indulge in a delicious American-style buffet breakfast each morning, featuring homemade pastries. After a day of exploration, unwind in the garden, TV lounge, or nearby fitness club.

Experience the charm of Sorrento at Hotel Gardenia. Book your stay now for a memorable vacation.

Important information:

Please note that the pool is closed during the winter months.

From November 1 to March 31, a continental breakfast is provided.

Air conditioning is available from May 15 until October 15.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.1
Based on 542 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.14
Room Quality: 8.79
Amenities: 9.12
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.1
F
FeFe solo_traveller it
8
2026-08-28 via Nuitee
P
Paola Kunasek solo_traveller es
8
Vacaciones en pareja
Pros:

Todo en general, la cama, la posibilidad de comer a ña hora que sea y la atención de Tiziana.

Cons:

Nos gustó todo

2026-08-27 via Nuitee
T
Tina couple gb
10
Amazing, 4 star hotel with exceptional service.
Pros:

Amazing stay as always, the team are incredibly helpful and friendly, nothing is too much trouble, with a welcome cold drink on arrival. Rooms have been updated since our last stay and exceptionally clean with brilliant air con, although on a busy road at the front the double glazing works a treat. Breakfast amazing and also pool facilities. Highly recommend and we’ll be back ! Thank you for a lovely stay

Cons:

Nothing !

2026-08-21 via Nuitee
A
Ananya solo_traveller in
9
Pros:

Location and air conditioning

Cons:

Breakfast could have started sooner

2026-08-21 via Nuitee
J
James solo_traveller gb
10
Fantastic hotel
Pros:

The staff were fantastic very helpful and had lots of information available for the area also the chef / bar lady at night her name was Tiziana was absolutely brilliant her food was the best we had on our trip the pool area was nice and kept clean and tidy just all round good hotel

Cons:

Only thing for me was I am 6ft 3 and the shower was about small for me but my wife was fine with it she's 5ft 9

2026-08-17 via Nuitee
I
Ionela couple us
8
The hotel is a 3 star hotel not 4. They’re trying to be by adding cute art and bringing you cappuccinos at the table but
Pros:

Hotel itself very clean and we had a balcony AC worked very well

Cons:

Pool needs more care, turf looks cheap. The plants have lots of bugs. Towels should be available at the pool not reception. Bed was hard and shower small. Road was super loud. The hotel has these rooms condensed on every floor and is very loud especially when the housekeepers start cleaning and talking to each other. We could hear every step every word and every chair dragging on the floor, a lot of echoing. Breakfast was good if you looked for pastries every morning, but an omelette would be extra 13€. The scrambled eggs offered were watery and not good. The roof top terrace is empty with one lonely table; it has so much unused potential

2026-08-16 via Nuitee
I
Ivan couple cz
8
2026-08-15 via Nuitee
J
JIE extended_group fr
10
太完美啦
Pros:

非常喜欢这里,酒店小而精美,早餐很好,员工也很nice

Cons:

2026-08-15 via Nuitee
J
JennaMess Family
10
Great dinner
Pros:

We had such a wonderful experience at Hotel Gardenia, especially thanks to our waitress, Tiziana! ❤️

It was our first night, and after traveling all day, we just wanted something simple and convenient, so we decided to have dinner at the hotel. We honestly did not expect the food to be so amazing, and the service was even better!

Tiziana went above and beyond to make our evening special. She was so kind, attentive, and accommodating to myself, my husband, and our two daughters. She made us feel so welcomed and truly made our first night in Sorrento even more memorable.

We highly recommend dining at Hotel Gardenia, and if you do, ask for Tiziana! She is absolutely wonderful!

2026-08-14 via Tripadvisor
A
Ahmed couple gb
10
Everything was perfect.
Pros:

Good location close to everything, you can walk to city center 10 minutes away,great staff and helpful,room and breakfast were great, large swimming pool, grocery store nearby.

Cons:

Nothing, everything was perfect.

2026-08-14 via Nuitee
A
Angela couple au
10
Perfect hotel and would highly recommend!
Pros:

The rooms were spotless, the airconditioning was fantastic, the breakfast room was beautiful and the staff were friendly and helpful. Staff member Tiziana was especially lovely and looked after us one night when we decided to eat in. The food was delicious and the service was A+. The swimming pool is great and there are plenty of sun lounges for everyone. Loved our stay here and we would definitely stay again. There is a coin laundry two minutes down the road, which was really helpful and a deli a couple of doors up. The deli man also makes fresh sandwiches and they are incredible! You can walk to the main Piazza and the train station in around 15 minutes. There is also a bus stop only a few metres away from the hotel entrance.

Cons:

N/A

2026-08-13 via Nuitee
D
Denis couple it
9
Ti senti a casa
Pros:

Struttura pulita accogliente professionale

2026-08-13 via Nuitee
E
Endri solo_traveller al
10
2026-08-11 via Nuitee
L
Liam family_with_children gb
9
Wonderful week away; starting with a warm and friendly greeting by the hotel staff each morning for breakfast… bliss. Qu
Pros:

Great location just 12 minutes from the centre; staff so friendly and accommodating

Cons:

Our room faced the front… the road is busy and noisy would loved the view towards the pool

2026-08-10 via Nuitee
G
gerbera70 Couples Ashton-under-Lyne, Tameside, Greater Manchester, England
10
Amazing place.... no regrets!
Pros:

This property is a gem. The staff here are a standout, big thanks to Lilio. Mariangela, Maria at breakfast who knew our coffee order habits by day 3. They were outstanding, helpful, organised and professional. Shout out to Tiziana who greeted us most days with a lovely smile, we only ate an evening meal once but this was delicious. All reception staff were friendly and those whose names I didn’t catch you are all fantastic. Breakfast was plentiful with fresh fruit, yoghurts, jams, cheese, cold meats, smoked salmon. Cereals, muesli, boiled eggs, salads, juices, mozzarella, toast and spreads, scrambled eggs, bacon, sausage… not to mention at least 8 different pastries. Coffee was freshly made for you. The pool area has plenty of sunbeds and parassols. The hotel was super, super clean. Room was decent size with spacious bathroom. We had a super comfort room at the back of the hotel. Quiet and peaceful. Higher up rooms had a view over the pool and sea view.

Nothing major at all. Just a few points if it helps anyone make informed decisions. The hotel is situated outside of main area and the distance to Sorrento centre could be a problem for those with mobility difficulties. We enjoyed the walk and it took about 15 minutes. This was straight road. Easy gentle stroll. Little bit of noise from busy road but this could not be heard from our room at the back when the doors were shut. Very deep pool at one end of 3 metres, meant only half the pool used really. Was a little crowded in the shallow end on a couple of days. Pool bar food a little pricey but I believe this is owned by hotel next door who we share the pool with
No major complaints at all.... I would come. back in a heart beat

2026-08-07 via Tripadvisor
S
samantha couple gb
10
Pros:

Clean and friendly

Cons:

The busy main road

2026-08-07 via Nuitee
S
Straw40 couple cz
9
Pros:

Výborná poměr cena x výkon v high season. Skvělý, přátelský a vstřícný personál.

2026-08-05 via Nuitee
C
Csaba couple hu
10
2026-08-03 via Nuitee
A
Aris family_with_children fi
7
2026-08-03 via Nuitee
A
Acosta couple co
9
2026-07-25 via Nuitee