Hilton Garden Inn Toronto/Burlington

Hotels
•
Hilton Garden Inn
8.4 (405 reviews)
985 Syscon Road , Burlington , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Amenities not as advertised

Categories

Cleanliness
6.65
Multiple complaints regarding unclean rooms and broken amenities.
Service
9.65
Many reviews noted friendly and accommodating staff members.
Location
9.15
Centrally located; easy access as noted by several reviewers.
Room Quality
7.15
Mentioned issues with outdated rooms and maintenance.
Amenities
8.15
Hot tub and pool disappointment noted; overall decent.
Value for Money
8.65
Pricing reflects basic service, but expectations were not met.
Food and Beverage
9.15
Positive experience with onsite restaurant and breakfast service.
Overall Experience
8.65
Mixed reviews but overall satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:52

Property Description

Luxurious Amenities
The Hilton Garden Inn Burlington offers tastefully decorated guestrooms with modern amenities like Keurig coffee machines and free internet, ensuring a comfortable stay.

Dining Excellence
Indulge in a variety of dishes at The Great North American Grill, the hotel's on-site restaurant offering breakfast, lunch, and dinner. Enjoy the convenience of evening room service for a private dining experience.

Convenience and Comfort
With facilities like an indoor pool, hot tub, fitness centre, and a 24-hour business centre, this hotel caters to all your needs. Additionally, the proximity to Burloak RioCan Shopping Centre and Toronto Pearson International Airport adds to the convenience of your stay.

Book now for a delightful and relaxing experience at Hilton Garden Inn Burlington.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 405 reviews
Cleanliness: 6.65
Service: 9.65
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.65
B
Bill Henderson • solo_traveller • ca
8
Pros:

Good location comfortable beds

Cons:

Coffee machine did not work properly, no decaf hot drinks available at breakfast table low toilets

2026-06-15 • via Nuitee
P
paul • couple • ca
9
Nice place just a bit expensive
Pros:

Ero at the restaurant was very pleasant. The bed was great

Cons:

The thermostat was a bit wonky

2026-05-31 • via Nuitee
C
Cindy • solo_traveller • ca
10
Pros:

Kudos to the staff for a job well done! We had a fantastic breakfast, and their ability to keep everything running smoothly despite the chaos of multiple busloads of kids was truly impressive. Thanks for a great experience!

2026-05-28 • via Nuitee
M
MzScorpz • solo_traveller • ca
10
2026-05-22 • via Nuitee
A
amylA378RT • Couples
8
Just a weekend away from home
Pros:

Stayed on Airmiles and used points for a free stay. Overall we had a very good stay, room was clean and spacious. Plenty of room for bags and we also had room service delivered instead of going out for dinner that night.

We wanted to go to Gametime Social down the street and decided to stay in and relax. The food was excellent, and room service bent over backwards for us wanting extra ketchup and vinegar and other requests.

Unfortunately the front desk called us at 10:30 pm that night asking us if we wanted a spare cot delivered to our room. We had no need for it as we were a couple. I imagine someone staying with the dance group requested it and the front desk got it confused which room wanted it. We were early to bed that night to hit the road in the morning. There were no noise issues with rowdy sports teams.

Bathroom was clean, it appeared the tub was replaced and never removed the spigot, but was slip free. And my wife really enjoyed the hot tub, which was also very clean.

The sleep was pretty decent, we really liked the Beautyrest Hospitality mattress made for Hilton chains and are considering upgrading our own mattress to something similar this fall. The major downfall of the room was the dated flatscreen TV, and somehow Cogeco cable cuts in with a commercial on US cable news stations, and it was happening in the middle of the programming and not the commercials. I hope the planned upgrade by Cogeco took care of this glitch, as we don't have this problem at home on Rogers cable. I ended up watching Sunday Morning Futures when we got home that afternoon.

Mostly positive stay. Would stay again.

2026-05-17 • via Tripadvisor
M
Mike • solo_traveller • ca
8
Cons:

Roo close to hughway, verry loud at night.

2026-05-14 • via Nuitee
A
Andrea • solo_traveller • ca
5
You would have to pay extra for a special room with a view. It’s hard to judge a whole Hotel off of a one night stay.
Pros:

The location is great. The bar restaurant Vibe was pretty good. The beds were comfortable enough. It was clean. Some of the service personnel were very nice.

Cons:

The room is small and a bit dingy. The view was terrible. It was outdated. Some of the service personnel weren’t so nice.

2026-05-14 • via Nuitee
L
Leanne • solo_traveller • ca
8
2026-05-05 • via Nuitee
K
Krystal • solo_traveller • ca
7
Pros:

Comfy beds. Room was very spacious

Cons:

Room had a smell. The shower was also not the cleanest

2026-05-02 • via Nuitee
B
Brian • solo_traveller • ca
6
2026-04-20 • via Nuitee
S
Steven • solo_traveller • ca
10
Pros:

Staff was very professional and friendly and all around. Great to stay

Cons:

Liked everything

2026-04-19 • via Nuitee
H
Hani • solo_traveller • ca
8
2026-04-08 • via Nuitee
A
Alla Portnoy • extended_group • ca
2
Nice facilities, but misleading breakfast and poor customer service ruined the experience.
Pros:

The room was a good size and clean. The pool and jacuzzi were nice.

Cons:

The hotel advertised a buffet breakfast, but it was not a buffet. We were limited to one option, which was misleading and not appropriate. The staff were also rude when we asked about it.

2026-04-08 • via Nuitee
F
Forerunner910 • solo_traveller • us
6
Maybe good for "members".
Pros:

The elevator

Cons:

They charge for the water in the fridge. Don't touch it!

2026-04-06 • via Nuitee
M
Melanie • couple • ca
9
2026-03-31 • via Nuitee
B
Branden • couple • us
10
Me and the wife had a great time!
Pros:

Friendly staff. Great breakfast and Shannon was a wonderful bartender!

Cons:

N/A

2026-03-28 • via Nuitee
L
Lisa • family_with_children • ca
9
Would recommend this
Pros:

Great location, friendly staff and quiet!

Cons:

Nothing

2026-03-16 • via Nuitee
C
Christou • family_with_children • ca
10
Pros:

The room was very clean including the jacuzzi which was very nice and the bed was very comfortable.

2026-03-03 • via Nuitee
H
Harrison • couple • ca
8
2026-02-23 • via Nuitee
N
Nathan • couple • ca
8
Pros:

The pool was nice and not busy

Cons:

The tub in the room was not big enough for two.

2026-02-22 • via Nuitee