City Express by Marriott Cancun

Hotels
•
City Express
7.2 (274 reviews)
Avenida Nichupte Supermanzana 8 Manzana 1 Lote 4 , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Cons:
Poor amenities
Bad breakfast
Need for renovation

Categories

Cleanliness
7.2
Reviews mentioned clean rooms but noted maintenance issues.
Service
7.7
Generally positive but some mentions of staff needing training.
Location
8.7
Many reviews praised the excellent location.
Room Quality
6.7
Rooms were described as small and poorly maintained.
Amenities
6.2
Concerns over amenities like air conditioning and breakfast.
Value for Money
7.2
Some felt the price was too high for the quality.
Food and Beverage
6.7
Many comments indicated dissatisfaction with breakfast options.
Overall Experience
7.2
Mixed experiences noted, but some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:47

Property Description

Modern Hotel with Convenient Location

Renovated Accommodations and Amenities
The City Express Cancun offers modern and recently renovated rooms with light wood furnishings. Each room is equipped with air conditioning, a flat-screen cable TV, and a private bathroom. Guests can enjoy complimentary Wi-Fi, continental breakfast, and on-site parking during their stay.

Convenient Access to Beach Club and Activities
Located just a short drive away from Juárez Port and the beach, guests have easy access to a private beach club at km 3.2 of the hotel zone. The beach club offers a range of aquatic activities, a pool, sun chairs, DJ entertainment, volleyball, lockers, bathrooms, showers, and a sea-view restaurant. Additionally, guests have courtesy access to Jet Surf Beach Mexico Club.

Explore Nearby Attractions
Conveniently situated opposite Las Américas Shopping Centre, the hotel provides easy access to Juárez with direct routes to Isla Mujeres, Playa del Carmen, and Cancún Airport within a 35-minute drive. Book your stay now to experience the best of Cancun!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Please note that parking lots are limited.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 274 reviews
Cleanliness: 7.2
Service: 7.7
Location: 8.7
Room Quality: 6.7
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 6.7
Overall Experience: 7.2
J
Judith Catalina • solo_traveller • mx
9
2026-05-20 • via Nuitee
C
Claudia • couple • mx
7
buena
Pros:

el desayuno muy bien ,lahabitacion bien ,

Cons:

solo que yo me esperaba mejor infrestructura la entrada se ve muy basica no nueva o mas atractiva.

2026-05-19 • via Nuitee
K
krys • couple • mx
5
Pros:

La ubicación , la comida del desayuno es muy rica

Cons:

El aire tenía fuga de agua y no se veía, cuando ingresamos al cuarto nos resbalamos. Y había una cucaracha al entrar al cuarto

2026-05-19 • via Nuitee
F
FONSECA LOMELI • family_with_children • mx
1
2026-05-18 • via Nuitee
E
Efraín • solo_traveller • mx
10
Pros:

La habitación era muy cómoda

Cons:

Todo bien

2026-05-17 • via Nuitee
F
Fernando • solo_traveller • mx
5
2026-05-17 • via Nuitee
Z
Zochil • family_with_children • br
8
Bom custo-benefício
Pros:

Quarto confortável e um bom café de manhã. Embora um hotel de passo e pensado para viagens de negócios, tem uma boa piscina. Muito melhor do que a sua versão Junior.

2026-05-16 • via Nuitee
R
Rossi • extended_group • it
7
Son stata bene ma..
Pros:

Personale molto cordiale e gentile, stanze pulite e molto spaziose.

Cons:

La nostra tessera della stanza non funzionava, dovevamo chiedere alla Reception la carta universale… Ma alla fine per fortuna è stata risolta abbastanza velocemente e abbiamo ricevuto la nostra tessera funzionante! Poi anche l’aria condizionata un po tanto vicina al letto, per il resto tutto fantastico!

2026-05-08 • via Nuitee
R
Rodriguez • solo_traveller • ca
9
2026-05-07 • via Nuitee
J
Jessica • couple • co
8
Pros:

Ubicación central, parqueadero amplio, desayuno bueno

Cons:

Aire acondicionado muy grande y antiguo, fallas en la maquina de café, no variedad de aromáticas o te

2026-05-06 • via Nuitee
I
Ismael Abraham • family_with_children • mx
10
Pros:

Todo

Cons:

.

2026-05-05 • via Nuitee
A
Amelith • family_with_children • pa
10
Comodidad
Pros:

Ubicación

Cons:

Deben limpiar al menos 2 a 3 veces la piscina por q hay un árbol al lado y la ensucia

2026-05-04 • via Nuitee
G
Ginalyn • family_with_children • ca
6
It was okay over all and the stuff was very helpful.
Pros:

It was close to downtown

Cons:

My suite was broken door and I think the bed has bed bugs I was bitten.

2026-05-03 • via Nuitee
G
Ginelyn • family_with_children • ca
7
overall is okay for 1 night stay
Pros:

The Breakfast and early booking though I have to pay extra for it

Cons:

Bed are too small, no phone washroom are not that clean

2026-05-03 • via Nuitee
H
Héctor E • family_with_children • mx
5
Regilat
Pros:

atención del personal
opciones de desayuno

Cons:

Olor a humedad en la habitación
pintura de paredes de baño necesitan atención
espacio. de habitación muy reducido
falta personal en Check In

2026-05-01 • via Nuitee
N
natalino • couple • it
10
Contento
Pros:

Tutto È di fronte ad un grande centro commerciale dove trovi di tutto ed in 10/15 minuti sei nella zona della movida

2026-04-22 • via Nuitee
Y
Yisbelly • couple • mx
7
Personal de limpieza o camarista pésimo
Pros:

La comodidad y rápido acceso en el check in

Cons:

El personal de limpieza !
El cual ingresa a las habitaciones sin tocar a tempranas horas de la mañana , aún teniendo el seguro interno intentaba quitarlo por ende deben suponer que la habitación está ocupada interrumpiendo el descanso del huésped !

2026-04-20 • via Nuitee
N
Noris • family_with_children • pa
10
2026-04-20 • via Nuitee
G
gabriela • family_with_children • us
9
2026-04-18 • via Nuitee
D
doriliz • solo_traveller • mx
5
Pros:

La atención del personal

Cons:

La habitación no era cómoda, las camas incómodas, no había minibar, encontré unos bichitos en la cama, el aire acondicionado justo al lado de la cama, no se podían ajustar las ventanas y daba mucho frío a los de un cama y calor al lado

2026-04-12 • via Nuitee