City Express by Marriott Cancun

Hotels
•
City Express
7.2 (282 reviews)
AV. NICHUPTE SN, COL.SUPERMANZANA 1 CENTRO, BENITO JUAREZ, QUINTANA ROO , Cancún , mx
+52 998 881 1930

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Cons:
Poor amenities
Bad breakfast
Need for renovation

Categories

Cleanliness
7.2
Reviews mentioned clean rooms but noted maintenance issues.
Service
7.7
Generally positive but some mentions of staff needing training.
Location
8.7
Many reviews praised the excellent location.
Room Quality
6.7
Rooms were described as small and poorly maintained.
Amenities
6.2
Concerns over amenities like air conditioning and breakfast.
Value for Money
7.2
Some felt the price was too high for the quality.
Food and Beverage
6.7
Many comments indicated dissatisfaction with breakfast options.
Overall Experience
7.2
Mixed experiences noted, but some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:47

Property Description

Modern Hotel with Convenient Location

Renovated Accommodations and Amenities
The City Express Cancun offers modern and recently renovated rooms with light wood furnishings. Each room is equipped with air conditioning, a flat-screen cable TV, and a private bathroom. Guests can enjoy complimentary Wi-Fi, continental breakfast, and on-site parking during their stay.

Convenient Access to Beach Club and Activities
Located just a short drive away from Juárez Port and the beach, guests have easy access to a private beach club at km 3.2 of the hotel zone. The beach club offers a range of aquatic activities, a pool, sun chairs, DJ entertainment, volleyball, lockers, bathrooms, showers, and a sea-view restaurant. Additionally, guests have courtesy access to Jet Surf Beach Mexico Club.

Explore Nearby Attractions
Conveniently situated opposite Las Américas Shopping Centre, the hotel provides easy access to Juárez with direct routes to Isla Mujeres, Playa del Carmen, and Cancún Airport within a 35-minute drive. Book your stay now to experience the best of Cancun!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Please note that parking lots are limited.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 282 reviews
Cleanliness: 7.2
Service: 7.7
Location: 8.7
Room Quality: 6.7
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 6.7
Overall Experience: 7.2
M
Maria Andrea • extended_group • br
8
Para mim foi ótimo pq fica em frente ao shopping
Pros:

Localização

Cons:

Para uma noite estava perfeito.

2026-07-24 • via Nuitee
G
Georgina • solo_traveller • mx
9
Pros:

Su ubicación, instalaciones y el desayuno

2026-07-21 • via Nuitee
V
Vargas Güemez • solo_traveller • mx
8
Pros:

La ubicación y la atención del personal

2026-07-16 • via Nuitee
F
Fabiola • family_with_children • mx
7
2026-07-14 • via Nuitee
R
rodolfo • solo_traveller • mx
9
Pros:

Comodidad

Cons:

Ubicación algo lejana

2026-07-13 • via Nuitee
M
Matthew • couple • ca
10
Better than expected for what it is
Pros:

Amazing price. Amazing location. Pretty clean. Lots of parking spaces. Check-in and check-out are extremely fast. Staff are very attentive to your needs. They gave us some extra check-out time at no additional cost. Shout out to Andrés. It’s what you expect for the price. It’s not luxury, but it’s perfect if you arrive late to Cancun and don’t want to waste hundreds of dollars on a nice hotel.

2026-07-12 • via Nuitee
G
Gabriela • family_with_children • mx
10
Pros:

Cuartos amplios, comodos y muy limpios.
Desayuno variado y super buena ubicacion

2026-07-09 • via Nuitee
H
Hernández • solo_traveller • mx
8
2026-07-07 • via Nuitee
H
Héctor • solo_traveller • mx
9
2026-07-05 • via Nuitee
E
Enedino • solo_traveller • mx
10
2026-06-22 • via Nuitee
T
Torres Rodriguez • couple • es
8
Pros:

Muy cercano al aeropuerto

Cons:

Buffet un poco corto

2026-06-21 • via Nuitee
R
Ram • family_with_children • mx
8
2026-05-29 • via Nuitee
H
hamza • couple • tr
6
2026-05-28 • via Nuitee
E
Eva • solo_traveller • fr
8
Pros:

Ok pour une nuit. La piscine est un plus.

2026-05-25 • via Nuitee
J
Judith Catalina • solo_traveller • mx
9
2026-05-20 • via Nuitee
C
Claudia • couple • mx
7
buena
Pros:

el desayuno muy bien ,lahabitacion bien ,

Cons:

solo que yo me esperaba mejor infrestructura la entrada se ve muy basica no nueva o mas atractiva.

2026-05-19 • via Nuitee
K
krys • couple • mx
5
Pros:

La ubicación , la comida del desayuno es muy rica

Cons:

El aire tenía fuga de agua y no se veía, cuando ingresamos al cuarto nos resbalamos. Y había una cucaracha al entrar al cuarto

2026-05-19 • via Nuitee
F
FONSECA LOMELI • family_with_children • mx
1
2026-05-18 • via Nuitee
F
Fernando • solo_traveller • mx
5
2026-05-17 • via Nuitee
E
Efraín • solo_traveller • mx
10
Pros:

La habitación era muy cómoda

Cons:

Todo bien

2026-05-17 • via Nuitee