Country Inn & Suites by Radisson, Hot Springs, AR

Hotels
•
Country Inn & Suites by Radisson Americas
7.3 (1191 reviews)
4307 Central Avenue , Hot Springs National Park , US
+1 501-359-5023

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful/excellent staff (accommodating, friendly reception)
Comfortable beds
Convenient/central location
Quiet rooms reported by several guests
Nice facilities (general)
No pets allowed (service dogs only) cited as positive by one guest
Cons:
Stains, smoke smell and general cleanliness issues
Old/outdated rooms and furnishings
Pool problems (cold) and some amenity failures (broken ice machine, Wi‑Fi/TV outages)
Limited breakfast options (no gravy, few non-dairy/vegetarian items)
Value concerns (overpriced, billing/pre-authorization problems)
Occasional noise from other guests and a reported safety/maintenance incident

Categories

Cleanliness
5.8
Multiple reports of stains on mattress covers, sofa and lamp shades, smoke smell in halls and general 'not clean' comments; a few guests did call rooms clean but overall cleanliness is a notable negative.
Service
9.2
Many compliments for staff (helpful reception, accommodated late checkout, friendly), though a few isolated issues (noisy-room handling, no follow-up on calls), overall service is a strong positive in the reviews.
Location
9
Multiple mentions of convenient/close-to-things location and good placement; one report noted an adjacent motel felt unsafe, but overall location was repeatedly cited as a plus.
Room Quality
6.2
Mixed room quality: comfortable beds noted, but old/outdated rooms, stains, mattress concerns, poor water pressure in some rooms and shower flooding were reported.
Amenities
6.4
Facilities described as nice by some, but recurring amenity issues (cold indoor pool, broken ice machine, unreliable Wi‑Fi/TV, limited breakfast options) lower the score.
Value for Money
5.9
Several guests said the property was overpriced or were charged extra / experienced billing/pre-authorization issues; considering condition and issues, perceived value is below average.
Food and Beverage
6.6
Breakfast generally available but critiques include limited options (no gravy, few non-dairy/vegetarian choices); some guests reported 'good breakfast' but improvements needed.
Overall Experience
9.3
Mixed overall: many guests praised staff, comfort and convenience leading to positive stays, while a smaller number experienced serious issues (safety concern, major amenity failures). On balance the guest experience skews positive across the sample.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location and Modern Amenities
Country Inn & Suites by Radisson, Hot Springs, AR offers a prime location near Magic Springs Crystal Falls and top-notch amenities like express check-in, a fitness centre, and free WiFi.

Relaxing Indoor Pool and Delicious Breakfast Options
Unwind in the indoor pool or start your day right with a buffet or continental breakfast.

Exceptional Service and Business Facilities
With a 24-hour front desk, business centre, and luggage storage, our hotel ensures your stay is comfortable and productive.

Book your stay at Country Inn & Suites by Radisson, Hot Springs, AR for a perfect blend of convenience and relaxation.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIT

Location

Guest Reviews

7.3
Based on 1191 reviews
Cleanliness: 5.8
Service: 9.2
Location: 9
Room Quality: 6.2
Amenities: 6.4
Value for Money: 5.9
Food and Beverage: 6.6
Overall Experience: 9.3
R
Reed • solo_traveller • us
10
2026-08-21 • via Nuitee
K
Kasandra • family_with_children • us
9
2026-08-21 • via Nuitee
T
Tanya • solo_traveller • us
7
Pros:

Staff was excellent, good breakfast. Had a family emergency/hospitalization and needed a late checkout and they accommodated us.

Cons:

Needs some updating/paint touchup/maintenance/ new mattress.

2026-08-20 • via Nuitee
P
Patrick • family_with_children • us
2
2026-08-18 • via Nuitee
F
Fabiola • extended_group • us
10
2026-08-17 • via Nuitee
V
Valentina • couple • it
5
2026-08-16 • via Nuitee
A
Amye • couple • us
7
2026-08-15 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-08-14 • via Nuitee
A
Ashley • solo_traveller • us
10
Pros:

Convenient

Cons:

Indoor pool

2026-08-13 • via Nuitee
T
Tannie07 • solo_traveller • us
10
2026-08-13 • via Nuitee
K
Kathy • couple • us
5
Will not stay again
Pros:

Bed was comfortable and it was clean

Cons:

Pool was cold. Shower squirted over shower and made a flood. Ice machine was broke on third floor no sign on it . Should have just booked second and first floor. Breakfast had no gravy for biscuits or eggs either.

2026-08-12 • via Nuitee
H
Haley • family_with_children • us
1
Won’t be going back and would really like a refund.
Pros:

It was close to things I needed.

Cons:

We are not from this area so our phones weren’t working very good and couldn’t wait to get to the hotel to use the wifi. The tv wouldn’t work and the wifi wouldn’t work we sat there in silence. I wanted to leave but needed our vacation before school. Also the water pressure was so bad we couldn’t hardly get soap out of our long hair. It was by far one of the worst experiences I’ve ever had at a hotel.

2026-08-11 • via Nuitee
E
Edward • solo_traveller • us
7
Pros:

You clean and quiet

Cons:

There's not much of a view to enjoy

2026-08-11 • via Nuitee
R
Renays Rants • family_with_children • us
4
It was alright wouldn't do it again
Pros:

They put a pre authorization hold on my credit card that still hasn't come off over 30 days later and keep saying they are going to call me back yet hasn't

Cons:

I could've gotten my money back.

2026-08-11 • via Nuitee
E
Edward • solo_traveller • us
7
Pros:

Clean and quiet

Cons:

There's not much of a view to enjoy

2026-08-11 • via Nuitee
L
LoganJC92 • solo_traveller • us
6
Pros:

Great water pressure and air conditioning. Room was by elevator.

Cons:

Stain on sofa.

2026-08-11 • via Nuitee
M
Morrow • extended_group • us
9
Very nice stay and staff.
Pros:

Everything

Cons:

NA

2026-08-10 • via Nuitee
L
Lilith • family_with_children • us
10
Pros:

NO PETS ALLOWED. SERVICE DOGS ONLY
0 flea bites

2026-08-10 • via Nuitee
S
Sarah • couple • us
10
Great facilities, great staff, comfortable beds, needs modern upgrades for breakfast options
Pros:

Nice facilities, great reception staff.

Cons:

Needs more non dairy and veggie options for breakfast.

2026-08-10 • via Nuitee
A
Autumn • family_with_children • us
1
2026-08-10 • via Nuitee