Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Noisy rooms
Old facilities

Categories

Cleanliness
6.76
Some reports of old facilities and noise impacting cleanliness perception.
Service
8.23
Staff received multiple positive mentions for being helpful and friendly.
Location
7.77
The hotel offers a convenient location near key attractions, though some issues reported.
Room Quality
6.72
Room issues noted, such as noise and old furnishings, impacting overall quality.
Amenities
7.25
Basic amenities met expectations, but some guests desired more variety.
Value for Money
7.71
Perceived as good value for the price paid with friendly staff and decent food.
Food and Beverage
6.76
Food was described positively, but some variations in selection are noted.
Overall Experience
7.23
Generally positive experience with noted specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 19:15

Property Description

Mountainside Retreat
Located just a 5-minute drive from Ben Nevis, the Alexandra Hotel offers a cozy stay with free parking and Wi-Fi.

Traditional Charm
Unwind by the open fire in the lounge or savor Scottish delicacies in the restaurant, all while enjoying the warm hospitality of the hotel.

Explore the Highlands
Conveniently close to Loch Linnhe, Loch Eil, and the Jacobite Steam Rail Station, embark on scenic train rides and discover the beauty of Glen Coe within easy reach.

Ready to experience the beauty of the Scottish Highlands? Book your stay at the Alexandra Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

7.3
Based on 4149 reviews
Cleanliness: 6.76
Service: 8.23
Location: 7.77
Room Quality: 6.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 7.23
E
Elodie family_with_children fr
7
Pros:

Hôtel très bien situé
Literie plutôt confortable

Cons:

Il y a le chauffage dans la salle de bain en plein été
Assez bruyant

2026-08-15 via Nuitee
P
Pawel family_with_children pl
1
Pros:

nic

Cons:

Fatalny stosunek jakości do ceny. Brudne i zaniedbane pokoje - katastrofa za tą cenę.

2026-08-15 via Nuitee
P
Paweł solo_traveller pl
9
2026-08-15 via Nuitee
M
Marrion solo_traveller gb
5
West Highland Way, Ben Nevis
Pros:

Alexandra Hotel is perfectly located for those wanting to take on the challenge of Ben Nevis. The staff were welcoming and friendly.

Cons:

The hotel is tired, furniture and decor is old is old and the carpets worn in the rooms. The breakfast was basic. I dont believe it was worth the money per night for a single room. (£150).

2026-08-15 via Nuitee
R
Roger couple gb
6
Very pleasant
Pros:

Evening entertainment was excellent

Cons:

Like a lot of old hotels they are living with faded glory with lots of minor issues regarding state of hotel and room

2026-08-15 via Nuitee
G
Guglielmo couple it
9
Pros:

Struttura suggestiva e soggiorno piacevole.

Cons:

Non siamo riusciti ad aprire la finestra del bagno (una volta che c’era!!!) e quindi l’umidità della doccia è penetrata nella stanza. Per fortuna siamo riusciti ad aprire (solo parzialmente) la finestra della stanza e l’aria si è cambiata.

2026-08-15 via Nuitee
M
Marco couple it
10
2026-08-15 via Nuitee
R
Romain solo_traveller fr
10
2026-08-14 via Nuitee
A
Albanne solo_traveller fr
10
Bon souvenir de ce séjour, j'y retournerai !
Pros:

Excellent emplacement, personnel adorable.

2026-08-14 via Nuitee
T
Thiago Ricardo de solo_traveller br
10
2026-08-14 via Nuitee
C
Charles family_with_children gb
8
Very good
Pros:

Location

2026-08-14 via Nuitee
L
László solo_traveller hu
9
2026-08-13 via Nuitee
L
Lesley solo_traveller gb
8
A basic but comfortable place to stay while exploring the beautiful area
Pros:

Reception staff were pleasant and helpful. My room was quite basic and could do with updating but was clean and the bed was comfortable.

Cons:

The hotel is showing its age and could do with some updating.

2026-08-13 via Nuitee
D
Dafna family_with_children il
7
2026-08-13 via Nuitee
M
Maeve solo_traveller us
10
2026-08-13 via Nuitee
C
Carla extended_group gb
9
Friendly helpful staff, perfect for an overnight stay if a bit on the expensive side.
Pros:

Location was perfect

Cons:

Rooms were a bit dated and need of some tlc.

2026-08-13 via Nuitee
R
Richard couple nl
7
Redelijk
Pros:

De locatie is uitstekend. In het centrum

Cons:

Het is een oud hotel die aan renovatie toe is. Alles is versleten. De kamers waren schoon. Het ontbijt was redelijk. Maar het tapijt in het restaurant is gewoon smerig.

2026-08-12 via Nuitee
M
Melanie family_with_children de
5
2026-08-12 via Nuitee
M
Maxime family_with_children fr
7
Cons:

pas d'air l'été, trop chaud et pas de clim

2026-08-12 via Nuitee
P
Paweł extended_group pl
3
Brzydko, brudno i drogo.
Pros:

Lokalizacja w centrum miasta. Bezpłatny parking przy obiekcie. Dość dobre jedzenie w restauracji (kolacja).

Cons:

W hotelu wszystko jest stare i zużyte. Najgorszy hotel jaki odwiedziłem z rodziną w ciągu ostatnich 15 lat. Pierwszej nocy nie było cieplej wody, drugiej z kolei nie działała winda. Na cały hotel przypada tylko 1 mikro winda na 2 osoby max. W tym obiekcie można przenocować ale na pewno nie wypocząć. Na koniec pobytu ze względu na brak wody dostaliśmy co prawda niewielki rabat ale to nie rekompensuje generalnego rozczarowania.

2026-08-12 via Nuitee