Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Noisy rooms
Old facilities

Categories

Cleanliness
6.76
Some reports of old facilities and noise impacting cleanliness perception.
Service
8.23
Staff received multiple positive mentions for being helpful and friendly.
Location
7.77
The hotel offers a convenient location near key attractions, though some issues reported.
Room Quality
6.72
Room issues noted, such as noise and old furnishings, impacting overall quality.
Amenities
7.25
Basic amenities met expectations, but some guests desired more variety.
Value for Money
7.71
Perceived as good value for the price paid with friendly staff and decent food.
Food and Beverage
6.76
Food was described positively, but some variations in selection are noted.
Overall Experience
7.23
Generally positive experience with noted specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 19:15

Property Description

Mountainside Retreat
Located just a 5-minute drive from Ben Nevis, the Alexandra Hotel offers a cozy stay with free parking and Wi-Fi.

Traditional Charm
Unwind by the open fire in the lounge or savor Scottish delicacies in the restaurant, all while enjoying the warm hospitality of the hotel.

Explore the Highlands
Conveniently close to Loch Linnhe, Loch Eil, and the Jacobite Steam Rail Station, embark on scenic train rides and discover the beauty of Glen Coe within easy reach.

Ready to experience the beauty of the Scottish Highlands? Book your stay at the Alexandra Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

7.3
Based on 4207 reviews
Cleanliness: 6.76
Service: 8.23
Location: 7.77
Room Quality: 6.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 7.23
A
Alain • solo_traveller • ca
2
Would not recommend
Pros:

Great location

Cons:

Wall paper on the walls and ceiling peeling off. The finish on the bathtub was also peeling off leaving a 3x7 inch brown spot on the white porcelain. The room heaters were not functional. But mostly, the 60 yr old blonde lady at the front desk was arrogant and condescendent like a school teacher lecturing a 5 yr old. Very unpleasant and unprofessional.

2026-09-19 • via Nuitee
S
Stefan • couple • ch
4
2026-09-19 • via Nuitee
D
David • solo_traveller • gb
6
Good location near rail and bus services and short walk to shops and pubs
Pros:

Excellent choice at the buffet breakfast , big portions at the Bistro

Cons:

No draught lager , unfortunately the one night I stayed there was a power cut and cold water went off as well , electric ppl were outside my room window from 11.30 pm till 5am with digger, power tools , very noisy so didn't sleep much , not the hotels fault tho

2026-09-18 • via Nuitee
A
Abdullah • solo_traveller • kw
3
Pros:

Location

Cons:

Everything

2026-09-18 • via Nuitee
N
N • couple • au
5
2026-09-17 • via Nuitee
E
Erica • couple • it
1
2026-09-17 • via Nuitee
F
Fiona • extended_group • gb
7
Comfortable with friendly staff but price is high for facilities offered.
Pros:

Great location near centre of town.

Cons:

Needs refurbishment, peeling wallpaper in places. Had an electricity blackout in the night that lasted until we checked out mid morning.

2026-09-17 • via Nuitee
I
IPICA • couple • ca
5
Not worth the money for sure
Pros:

It was right opposite the train station so very convenient

Cons:

When we checked in we got a room on the 4th floor and the lady at the reception mentioned that the lift is not working. So without any help we had to carry 2 heavy luggage bags ourselves to the 4th floor.

To add on at midnight the fire alarm went off and everyone had to rush out of the rooms in the middle of the night.

Moving in to the next day the electricity of the hotel was off for almost 13 hours leaving the lift not working and also there was no water in the taps.

It was a ridiculous stay

2026-09-17 • via Nuitee
K
Kevin • solo_traveller • au
5
A quirky and interesting stay, nostalgic and somehow enjoyable despite the negative issues
Pros:

Original condition of building and rooms was quirky

Cons:

Shower was cold.
Bed was hard.
Lift wasn’t working.
Fire alarm at midnight second night (false alarm)
Total power blackout for 7 hours second night.

2026-09-17 • via Nuitee
L
Lina • solo_traveller • ca
10
Agréable hotel.
Pros:

Joli hotel au pied da la rue piétonne High street. Le personnel est vraiment agréable et la chambre même modeste était confortable. Nous avons bien dormi , un endroit silencieux et paisiible. Stationnement privé et déjeuner sur place. J’y retournerais sans hésitation.

Cons:

Rien, tout était parfait.

2026-09-16 • via Nuitee
A
Anne-Valerie • solo_traveller • fr
10
2026-09-16 • via Nuitee
J
Jane • couple • gb
3
Disappointing - we had a far better (& cheaper!) experience in the Premier Inn in Glasgow
Pros:

Breakfast was good in terms of choice of options and quantity - the breakfast staff were friendly and efficient

Location was perfect - very close to the station

Cons:

Room - described as 'superior' but was very small, the bed overhung the doorway and the room smelt (smoke?). Although the sheets had obviously been laundered there were 3 large stains down the middle. The shower was great but didn't drain so we were left standing up to our ankles in water. Overall hotel is sad and tired.

Front of house staff - very surly.

2026-09-16 • via Nuitee
D
Dan • family_with_children • cn
8
舒适，安静，温暖
Pros:

很好的酒店，卫生间提前开了暖气片，暖暖的，地理位置就在小镇主要商业区域，很方便。早餐很好吃。

2026-09-16 • via Nuitee
W
Wim • couple • nl
5
Veel te duur verblijf in vergane glorie hotel
Pros:

De lokatie was prima midden in het centrum van Fort William.

Cons:

Het hotel is vergane glorie, het raam van de kamer ging niet meer dicht en was ontzet en de verwarming kon niet meer uit . Het personeel was niet onvriendelijk maar deed alleen hun werk, geen plezier in het werk en geen vriendelijkheid. Onze kamer was aan een flinke opknapbeurt toe. Kortom veel te duur voor wat geboden werd.

2026-09-16 • via Nuitee
K
Ken • couple • au
3
Would not recommend .Too expensive for what was offered.
Pros:

Location was good and parking good.

Cons:

The elevator didn’t work we had to carry our luggage up 4 flights of stairs.room extremely hot with no ventilation or opening window.

2026-09-16 • via Nuitee
C
Corinne • solo_traveller • fr
9
2026-09-15 • via Nuitee
E
ESTHER • extended_group • es
4
Pros:

Ben situat

Cons:

La habitació es molt petita i l'hotel en general es veu molt vell. Crec que el preu es exesiu per un hotel amb aquest estat

2026-09-15 • via Nuitee
M
Mark • couple • gb
1
Waste of Money
Pros:

Comfy Bed

Cons:

Very noisy, room next to a plant room made it impossible to sleep when boilers fired up. Room was grim, peeling wall paper, water stains, hadnt seen a paint brush for years,. Stupidly overpriced for the facilities, definitely stay there again

2026-09-14 • via Nuitee
B
brian • solo_traveller • gb
1
expensive
Pros:

booked a date but could not travel. Their site said they were flexible but every alternative date was rejected by them. I could not attend on the date stated so I have no idea what the place was like. I lost my money and they have lost my goodwill

Cons:

don`t know

2026-09-14 • via Nuitee
L
Lynda • couple • gb
7
Ok for a short stay
Pros:

Good location for town, water and station

Cons:

Restaurant very basic

2026-09-14 • via Nuitee