The Carroll Villa Hotel

Hotels
9.2 (134 reviews)
19 Jackson Street , Cape May , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Restaurant
Heating
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location

Categories

Cleanliness
9.05
Rooms were reported as clean and well-maintained in reviews.
Service
9.55
Staff were consistently described as friendly, helpful, and attentive.
Location
9.55
The location is perfect for access to downtown, shopping, and dining.
Room Quality
9.05
Rooms reported as spacious, modern, and comfortable.
Amenities
9.05
Amenities include heated bathroom floors, and onsite dining options.
Value for Money
9.05
Guests feel they get a good experience for the price paid.
Food and Beverage
9.05
Food from The Mad Batter was praised for quality and taste.
Overall Experience
9.25
Multiple guests reported a memorable and fantastic stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:26

Property Description

Indulge in Historic Charm
Experience a unique stay at Carroll Villa Hotel, where each room is adorned with individual decor, offering modern amenities like cable TV and free WiFi. Enjoy a short stroll to the nearby Atlantic Ocean and beach, or explore the Washington Street Mall just steps away.

Sustainable Comfort
Our environmentally friendly guest rooms boast iPod docking stations, CD players, and luxurious bathroom amenities. Relax in style amidst modern furnishings and thoughtful touches throughout your stay.

Dining and Entertainment
Savor a delightful dining experience at a 30 percent discount in our on-site restaurant, the Mad Batter Restaurant & Bar. Immerse yourself in local art displays, nightly live music, and unwind in the hotel's serene garden oasis.

Book now to immerse yourself in the perfect blend of history and luxury at Carroll Villa Hotel.

Important information:

Please note, package delivery is not permitted at this property.

Please note, the name on the reservation and ID must match the name of the guest checking in.

Please note this property does not have a elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.2
Based on 134 reviews
Cleanliness: 9.05
Service: 9.55
Location: 9.55
Room Quality: 9.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.25
N
np0727 Family Andover, New Jersey
10
Great location.
Pros:

Excellent location, a few steps from the beach, nicely appointed rooms, with attentive service. Even though it’s on a busy street the room was quiet with excellent A/C.

2026-08-28 via Tripadvisor
D
Doowopper Couples
10
An Excellent Choice
Pros:

My wife and I stayed at the Carroll Villa to celebrate our 3rd Wedding Anniversary, this is also where we stayed for our Honeymoon a few years ago! The location is absolutely perfect. Jackson street is filled with beautiful Victorian Architecture, and both the beach and the Washington Street Mall are a quick stroll. Our room had a glimpse of the ocean and lots of large windows for natural light. The bathroom had a very large shower and all the furnishings were up to date and the room was very clean. The front desk staff is friendly and the popular Mad Batter Restaurant is located on the 1st floor. We look forward to returning next year!

2026-08-24 via Tripadvisor
D
Destination382654 Family
6
2 nights at Carroll villa
Pros:

Great location. Decent room. Too busy in main areas due to restaurant. Other than the one restaurant hostess the staff at hotel and restaurant were very nice and helpful. Not your traditional b&b. No real area for guests to relax outside of room. Also if you stay there try not to stay above second floor. Lots of steps so not exactly senior friendly. Parking is not really too much of an issue unless you look to use the car a lot as parking is about 10 to 15 minute walk away. But the beach and Washington street are right there so car wasn’t important to us. One big plus was complimentary towel umbrella and chairs at the beach for hotel guests,very nice. Also different from traditional b&b,breakfast was in a public restaurant and had a 45 minute wait to be seated. Feel that hotel guests should have priority seating. Overall I would not discourage people from staying at the Carroll villa but do think people need to be aware of the things I pointed out. 3.5 stars.

2026-08-22 via Tripadvisor
1
146imvi Couples Washington DC, District of Columbia
10
Wonderful stay, can't wait to get back!
Pros:

Stayed here for a long weekend. Overall stay was fantastic. We were in Room 1, which is a lower-end room but had plenty of space for the two of us. We would definitely return.

Pros:
- Location! A half block from the beach and a block from the Washington Street Mall. Tons of restaurants and shopping nearby.
- Wonderful and helpful staff.
- Sitting parlor with coffee and a water dispenser.
- Lots of amenities including beach tags, chairs, and umbrellas, a breakfast voucher for Mad Batter each day, and a discount on entrees at the fantastic Cricket Club one street away. Note that typical waits at Mad Batter in the mornings were 30-45 minutes. however they give you a device that buzzes when your table is ready so you can wait in the parlor or in your room.

Cons:
- No elevator, so you have to walk up stairs to your room.
- Blinds don't do a great job covering the windows, so the room gets bright as soon as the sun rises.
- Some street noise, especially in the morning as crowds gather for Mad Batter.
- Parking is about a 6-10 minute walk from the hotel.
- No pool or outdoor sitting area if that matters to you.

2026-08-11 via Tripadvisor
L
leebC8302DN Family Greenville, South Carolina
10
Loved the Carroll Villa! I was lucky I picked this Hotel!
Pros:

Just a prefect hotel. Near the beach, shopping, arts center, restaurants. I would definitely stay again! Great for your Anniversary!

2026-08-10 via Tripadvisor
W
Wander29700481939 Family
10
Amazing trip, great location!
Pros:

Our stay was amazing! Room was clean, check in and check out quick, our room was ready early. Perfect location and definitely a plus to have beach badges, chairs and umbrella included! Definitely a 10!

2026-08-10 via Tripadvisor
Y
Y804SEbarbarag Friends getaway
6
Great location, with some trade-offs
Pros:

The Carroll Villa is in a perfect location - close to the beach and to the Washington St. mall. Staff is terrific - cheerful and helpful, including waitstaff in the restaurant, which is remarkable considering their huge and busy breakfast business. The hotel is well-run, so compliments to management. Our rooms were in the annex, so were clean, quiet and well-priced, but the trade-off is that they're dark and were depressing after a few nights. Another trade-off is that he hotel devotes nearly all ground-floor space to its restaurant and bar, so that it has no porch where one can relax quietly and enjoy the outdoors. Those two issues could make me hesitate to book here again, in spite of the hotel's strengths.

2026-08-09 via Tripadvisor
K
kimbL5848NA Family
10
Home away from home
Pros:

This was our sixth consecutive year staying at the Carroll Villa as a family and our 10th year as a couple. We cannot say enough amazing things about both the hotel and the restaurant! So much is included with our stay (beach tags, umbrella, chairs, beach towels, parking pass, $30 voucher for breakfast or lunch, 30% off dinner w/ an entree) and the staff is top notch. Incredibly kind and welcoming. We loved our trip so much this July that we are trying to squeeze in one more visit in August!

2026-07-29 via Tripadvisor
D
danielsD6491IV Family
10
Another great experience
Pros:

Just returned from a 3 night stay. Another great annual visit. They are very attentive to your needs and location, parking and beach amenities are exceptional. Very clean and the food (you get breakfast vouchers) is top notch.

2026-07-18 via Tripadvisor
T
T6463VXlindseyf Family
10
Loved it!
Pros:

Great stay! You’re right in the heart of the town, and you get a $30 voucher for breakfast which was amazing during our stay. You also receive umbrella and beach chairs which is another plus. I normally stay much farther away when staying in cape may, but staying here allowed me to walk to everything! (That means my steps went up, and my car never had to be used). The room was nice and quaint which was all I needed. I never had any issue with the noise level, and the service was great since they bring you back to the bed and breakfast in a golf cart after dropping your car in a designated parking lot. Great stay, would definitely recommend and come back. 10/10!

2026-07-18 via Tripadvisor
S
sunlightHK Family East Setauket, Long Island, New York
6
Do you want a quiet porch to sit on?
Pros:

I stayed here with my adult daughter for a couple of nights in July 2026. My problem with this place is that when I came downstairs from the room to go outside, I was immediately in a crowd of people in their (ever so popular) restaurant, The Mad Hatter. There was no quiet porch for us to sit down and watch the world go by. The B & B is on one of the busiest streets in town. You are situated in the middle of the block between the ocean and the pedestrian (outdoor) mall. The room I opted for was bigger than most, but still it was tiny. The one nice thing about this place is that you can have your breakfast anytime until 2:30pm. In most places, breakfast shuts down by 10am.

2026-07-17 via Tripadvisor
R
retiredteachers2015 Friends getaway Bayonne, New Jersey
10
Great Stop
Pros:

The Carroll Villa provides an exceptional family hotel experience. In addition to having the premier breakfast restaurant in Cape May, The Mad Batter, it offers a number of wonderful amenities; free parking , a $30 daily breakfast voucher , free daily beach passes with chairs and umbrella and a 30% dinner entrée discount. The atmosphere is upbeat and everyone from the restaurant servers to the managers are wonderful. Rather than reciting a million accolades suffice it to say that if you are looking for a family vacation in Cape May, the Carroll Villa is the place to go. We have been going there in the summer for more years than we care to mention and it is so centrally located that we have yet to move our car. Try it once and we’re sure you’ll make it a yearly stop. Frank & Shelley M.

2026-07-16 via Tripadvisor
G
Go644668 Couples Hauppauge, Long Island, New York
10
Repeat visitor
Pros:

We love the Carroll Villa and have been coming for many years. Perfect location for the beach, restaurants within walking distance and shopping. People are welcoming, restaurant and bar are great and entire place is very clean.
Love coming in the summer and getting beach tags, chairs and umbrella included with our room. Highly recommend.

2026-07-08 via Tripadvisor
J
jackiemP8673OK Family
10
Great experience
Pros:

Carroll Villa is a great value with the perfect location, right in the middle of everything! Wonderful customer service. We’ll be back.

2026-07-07 via Tripadvisor
J
joannecQ4541TN Family
10
Always my 1st choice in Cape May!
Pros:

Everything about the Carroll Villa Hits!!! Great restaurant, a bar scene like no other with great musicians nightly & the accommodations are fresh, updated with the elegance of Victorian bed & breakfast. Location, location, location! This is a ⭐️⭐️⭐️⭐️⭐️. Book it!

2026-06-23 via Tripadvisor
D
D4751UVdenisem Family
10
Family Weekend getaway
Pros:

Great location! Park the car (a bit far) and walk everywhere. Nice to have the Mad Batter as part of hotel. Great bar area and enjoyed live music Fri & Sat night. Dinner was ok, breakfast was very good. Nice clean room, good sized bathroom. Very friendly staff.
Would definitely stay there again!!

2026-06-22 via Tripadvisor
J
josephrO4095BM Couples
10
Great stay in early June
Pros:

Excellent location, close to everything, but still relaxing and charming! The staff was very attentive and goodspirited making us feel welcomed on our first trip to Cape May.

2026-06-09 via Tripadvisor
W
wadec740 Couples
10
Spring Fling in Cape May
Pros:

Had a great experience in 2025 thus returned again this year for a lovely Spring Fling and to honor and celebrate my girlfriend's birthday. All staff are so welcoming and accommodating. Thanks for another great stay!!

2026-05-30 via Tripadvisor
C
clpva Family
10
Lovely Stay
Pros:

We had a lovely stay at the Caroll Villa and enjoyed many delicious meals at the Mad Batter. The weather was rainy and cold but the staff were always friendly and helpful. We love the new coffee bar in the parlor set up for hotel quests.

2026-05-28 via Tripadvisor
4
481susand Family
10
Carroll Villa No 1 Choice
Pros:

Carroll Villa is our go to spot when staying in Cape May. It’s always clean, comfortable and charming. They are always welcoming and communication is on point. Highly recommend!

2026-05-26 via Tripadvisor