Boardwalk Beach Hotel

Hotels
6.5 (5327 reviews)
9600 South Thomas Drive , Panama City Beach , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location is great
Friendly staff
Clean rooms for some guests
Cons:
Issues with cleanliness
Need for updated amenities
Food quality concerns

Categories

Cleanliness
4.46
Many reviews mention cleanliness issues such as dirty rooms and lack of attention to cleanliness.
Service
8.43
Most reviews highlight friendly staff, though some noted a need for improvement in training.
Location
8.47
Repeatedly praised for its prime location near the beach with easy access.
Room Quality
6.42
While some rooms were clean, there were complaints about noise and firmness of beds.
Amenities
6.45
Guests expressed a desire for updated amenities and additional features like heated pools.
Value for Money
6.41
Some guests felt prices were high for the amenities provided.
Food and Beverage
4.96
Mixed feelings about food quality and availability, with some reviews highlighting dissatisfaction.
Overall Experience
6.43
Guests had a blend of experiences, with some enjoying their stay while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:21

Property Description

Beach-side Paradise with Exciting Amenities

Luxurious Rooms with Kitchenettes

Indulge in comfort with our well-equipped rooms featuring small refrigerators, microwaves, and coffee-making facilities. For added convenience, enjoy complimentary toiletries and a hairdryer. Upgrade to selected rooms with a kitchenette for a home-away-from-home experience.

Entertainment and Dining Options Galore

From water sports and a games room to meeting facilities, our hotel offers a range of activities for all ages. Unwind at our seasonal bar & restaurant, serving delectable American cuisine, along with a variety of beverages. Don't miss out on our seasonal food court for quick bites.

Seasonal Perks and Nearby Attractions

Enjoy exclusive seasonal perks during your stay, including tickets to Grand-Mére. Explore nearby attractions like Ripley's Believe it or Not and St. Andrews State Park. With the Northwest Florida Beaches International Airport just 20 km away, your beach getaway awaits.

Book now to experience the ultimate beach retreat at Boardwalk Beach Hotel.

Important information:

Please note the Rusty Anchor Bar and Restaurant has limited hours from October through February. Please contact the property for additional details.

Please note guests must be 18 years of age or older to check-in. If there is no member of the party over the age of 25, a NON-REFUNDABLE $55 damage protection fee is required. Please note the guest's name on the booking must match the name on the credit card used for booking. If the name does not match, the guest must contact the property directly for a credit card authorization form. Please note the guest lodging deposit will appear on guests' statement as RA Hospitality.

Please note the maximum number of pets allowed per reservation is 2. Only dogs are accepted. There is an additional $25 per dog (max 2) per day. We only allow dogs. 2 max per room. Contact the property for more information.

Housekeeping is only performed every 4 days or upon request.

Property does not allow parking for trailers, buses, boats and tractor trailers. Please note, one parking pass is permitted per reservation.

During the month of June , Check In Time starts at 6 PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ECP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 6 years old stay for US$35 per person per night when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 5327 reviews
Cleanliness: 4.46
Service: 8.43
Location: 8.47
Room Quality: 6.42
Amenities: 6.45
Value for Money: 6.41
Food and Beverage: 4.96
Overall Experience: 6.43
W
Williams • solo_traveller • us
10
Pros:

Our second year here, always pleased with the room. We arrived early and they gave us a parking pass and allowed us to enjoy everything at the hotel and messaged us when the room was ready

Cons:

The employees there don't sun the nicest but never have been rude.

2026-07-04 • via Nuitee
O
Olegario • solo_traveller • us
10
2026-07-04 • via Nuitee
T
Todd • family_with_children • us
5
2026-07-04 • via Nuitee
R
Retherford • solo_traveller • us
5
Pros:

Location

Cons:

Cleanliness
Picture make it look better then it is.

2026-07-04 • via Nuitee
C
carver • family_with_children • us
1
2026-07-04 • via Nuitee
J
Jose • solo_traveller • us
5
Pros:

Location

Cons:

Smoking people not respecting the areas

2026-07-04 • via Nuitee
C
Callie • family_with_children • us
4
2026-07-04 • via Nuitee
K
Kandy • solo_traveller • us
10
2026-07-04 • via Nuitee
J
Jasmine • family_with_children • us
8
I am pleased <3
Pros:

It was clean, great view, nice pools, and right on the beach.

Cons:

Probably parking, since we had multiple cars. The overflow lot was far away.

2026-07-03 • via Nuitee
K
Karen • solo_traveller • us
1
Pros:

Nothing comparable

Cons:

Poor serious, no cleaning in a 5 day 6 day stay. Did not show up once. Bhad to physically request towels , toilet paper

2026-07-03 • via Nuitee
T
Tammy • solo_traveller • us
4
2026-07-03 • via Nuitee
T
Tabitha • family_with_children • us
10
2026-07-03 • via Nuitee
J
Jocelyn • family_with_children • us
7
I would 100% stay again!
Pros:

I was on the ground floor, so I could walk straight onto the beach. There were bunk beds for my kids, 2 pools and a bar connected to the pool area.

Cons:

Rooms weren’t cleaned often, sand was everywhere because we were on the ground floor. They don’t have toothbrushes behind desk or anything like most hotels do. Toilet flooded the room the last day, the entire floor was covered. But overall I loved this location. Beds could be softer lol but for the money, this was worth it!

2026-07-03 • via Nuitee
A
Angela • family_with_children • us
5
2026-07-02 • via Nuitee
C
Camacho Caratya • couple • us
10
2026-07-02 • via Nuitee
J
Jimmy • family_with_children • us
3
Poor
Pros:

The sounds of the ocean

Cons:

Mold in the bathroom!
Ask for maid services and didn’t receive any!
Ice machine wasn’t working

2026-07-02 • via Nuitee
J
Javier • family_with_children • us
5
Pros:

Está en una buena ubicación, lo malo que yo pensé que como éramos 5 personas nos iban a dar un espacio más grande, pero solo es una recamara con 2 camas twin y una litera estábamos muy incómodos 😒

2026-07-02 • via Nuitee
J
Javier • solo_traveller • us
5
2026-07-02 • via Nuitee
T
Taylor • couple • us
2
If I had to pick between hotels again I would NEVER stay at this one . The main property was beautiful but the one we go
Pros:

I liked that it was beach front and had the bar .

Cons:

I didn’t like the fact that we had to wait HOURS for a room that still had to be cleaned and when we got into the room one of the beds had sand on the comforter, we wanted a room with a balcony we got stuck in a middle room with just a window which took away from the experience! The refrigerator knob was broken so we had no way to control the temperature in the refrigerator which lead to my breastmilk going bad . The wall outlets would not even hold our charging block which meant our phones would not charge completely.

2026-07-02 • via Nuitee
H
Heather • extended_group • us
5
I always look at the reviews before I book a place and this time I did not, but I was hopeful that they were not true. T
Pros:

The location. Right by the pool and beach.

Cons:

Mold, mold, more mold, and roach.

2026-07-02 • via Nuitee