Boardwalk Beach Hotel

Hotels
6.5 (5720 reviews)
9600 South Thomas Drive , Panama City Beach , US
+1 850-234-3484

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location is great
Friendly staff
Clean rooms for some guests
Cons:
Issues with cleanliness
Need for updated amenities
Food quality concerns

Categories

Cleanliness
4.46
Many reviews mention cleanliness issues such as dirty rooms and lack of attention to cleanliness.
Service
8.43
Most reviews highlight friendly staff, though some noted a need for improvement in training.
Location
8.47
Repeatedly praised for its prime location near the beach with easy access.
Room Quality
6.42
While some rooms were clean, there were complaints about noise and firmness of beds.
Amenities
6.45
Guests expressed a desire for updated amenities and additional features like heated pools.
Value for Money
6.41
Some guests felt prices were high for the amenities provided.
Food and Beverage
4.96
Mixed feelings about food quality and availability, with some reviews highlighting dissatisfaction.
Overall Experience
6.43
Guests had a blend of experiences, with some enjoying their stay while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:21

Property Description

Beach-side Paradise with Exciting Amenities

Luxurious Rooms with Kitchenettes

Indulge in comfort with our well-equipped rooms featuring small refrigerators, microwaves, and coffee-making facilities. For added convenience, enjoy complimentary toiletries and a hairdryer. Upgrade to selected rooms with a kitchenette for a home-away-from-home experience.

Entertainment and Dining Options Galore

From water sports and a games room to meeting facilities, our hotel offers a range of activities for all ages. Unwind at our seasonal bar & restaurant, serving delectable American cuisine, along with a variety of beverages. Don't miss out on our seasonal food court for quick bites.

Seasonal Perks and Nearby Attractions

Enjoy exclusive seasonal perks during your stay, including tickets to Grand-Mére. Explore nearby attractions like Ripley's Believe it or Not and St. Andrews State Park. With the Northwest Florida Beaches International Airport just 20 km away, your beach getaway awaits.

Book now to experience the ultimate beach retreat at Boardwalk Beach Hotel.

Important information:

Please note the Rusty Anchor Bar and Restaurant has limited hours from October through February. Please contact the property for additional details.

Please note guests must be 18 years of age or older to check-in. If there is no member of the party over the age of 25, a NON-REFUNDABLE $55 damage protection fee is required. Please note the guest's name on the booking must match the name on the credit card used for booking. If the name does not match, the guest must contact the property directly for a credit card authorization form. Please note the guest lodging deposit will appear on guests' statement as RA Hospitality.

Please note the maximum number of pets allowed per reservation is 2. Only dogs are accepted. There is an additional $25 per dog (max 2) per day. We only allow dogs. 2 max per room. Contact the property for more information.

Housekeeping is only performed every 4 days or upon request.

Property does not allow parking for trailers, buses, boats and tractor trailers. Please note, one parking pass is permitted per reservation.

During the month of June , Check In Time starts at 6 PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ECP

Location

Guest Reviews

6.5
Based on 5720 reviews
Cleanliness: 4.46
Service: 8.43
Location: 8.47
Room Quality: 6.42
Amenities: 6.45
Value for Money: 6.41
Food and Beverage: 4.96
Overall Experience: 6.43
N
NewToDiscoveringTheWorld • family_with_children • um
7
Definitely would stay again, but steer clear of 1st floor and pool/smoking section
Pros:

I loved that this hotel was on the beach, that was the original reason I chose it. I also like that they have a restaurant on site as well as a cafeteria and multiple vending machines. Pool was nice also, however we chose to swim in the ocean instead of using the pool. Location had a lot of options nearby for food and drinks.

Cons:

Having a room near the pool/smoking section was very noisy during all hours of the day. It was easy to hear people walking by, chatting while smoking, and housekeeping coming by with trash cans, sometimes disrupting sleep. Would recommend staying on a higher level. Had the most discomfort the first couple of days/nights because 1 neighbor had a dog that barked constantly for extended periods of time, assuming because it was there alone majority of the time.. So would potentially change the pet policy/rules here.

2026-09-20 • via Nuitee
B
Barbara • couple • us
9
Very pleased
Pros:

The property was clean, well maintained. The pool was clear. Seen Dolphins playing in ocean from balcony. Staff was all very friendly.

2026-09-19 • via Nuitee
G
Gilliam • couple • us
5
The beds are terrible!! The room as also not cleaned very well. Housekeeping never came the whole 7 days I was there.
Pros:

It was close to the beach.

Cons:

The beds are terrible!! The room as also not cleaned very well. Housekeeping never came the whole 7 days I was there.

2026-09-19 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-09-19 • via Nuitee
T
Tamara • solo_traveller • us
8
Pros:

Its right on the beach

Cons:

The water pressure in the shower isnt good and took forever for the hot water to heat up

2026-09-19 • via Nuitee
C
Cortney • family_with_children • us
1
2026-09-19 • via Nuitee
B
Britton • solo_traveller • us
10
2026-09-19 • via Nuitee
L
Liudmyla • family_with_children • us
10
2026-09-19 • via Nuitee
R
Rocky • couple • us
1
2026-09-19 • via Nuitee
A
Amy • couple • us
6
2026-09-19 • via Nuitee
E
Eliana • family_with_children • us
1
Pros:

The fact that we were on the beach

Cons:

The room had mold and it was clearly painted over to be hidden the bathroom had gross yellow residue in the bathtub bugs in the room we only stayed one night out of our 3 days vacation there it was so bad we had to leave

2026-09-18 • via Nuitee
K
Karrie • family_with_children • us
3
Nice, but not worth $600+
Pros:

We had an ocean view so that was nice, and the air stayed cold in the room.

Cons:

The room was dirty, there was there a lot of water damage or what appeared to be water damage. The room wasn’t sealed and got very muggy. There were roaches in the bathroom, and the water for the shower barely got warm/ hot and didn’t last long.

2026-09-18 • via Nuitee
T
Tina • couple • us
8
Cons:

The ice situation

2026-09-18 • via Nuitee
H
Helen • couple • us
7
Look forward to next year, with
Pros:

Location. Friendly staff

Cons:

Restaurant hours we too short.
Wings were ok.
Crab cakes, we're not abd way to pricey.
Took way to long to order anything to eat or drink.

2026-09-18 • via Nuitee
T
Tania • family_with_children • us
8
2026-09-16 • via Nuitee
N
Natalia • couple • us
10
2026-09-15 • via Nuitee
M
Michael • couple • us
8
2026-09-15 • via Nuitee
R
Revonda • extended_group • us
10
2026-09-15 • via Nuitee
H
Holly • solo_traveller • us
5
Pros:

The pools and the beach view.

Cons:

The price. Only one elevator worked. Not enough carts for luggage. P1

2026-09-15 • via Nuitee
R
Rhonda • extended_group • us
3
Horrible. Will never stay here again
Pros:

Beach access

Cons:

Staff at front desk wasn't very friendly. They were having a pool tournament so no parking was available the whole time we were there. Almost got my car towed. When having events like this they should make sure their guest staying at the hotel should have parking. First room we got had water all in the floor. Dog crapped right in front of our door. The whole stay was a disaster

2026-09-15 • via Nuitee