The Dakota

Hotels
5.9 (585 reviews)
3200 West Russell Street , Sioux Falls , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Damaged rooms
Limited amenities

Categories

Cleanliness
4.29
Negative sentiments highlighted issues such as dirty rooms and maintenance problems.
Service
7.76
Some positive remarks about friendly staff, but distribution of responses indicates inconsistency.
Location
6.3
Location received limited feedback; convenience was mentioned positively.
Room Quality
4.25
Multiple reviews noted room conditions as poor, including issues with cleanliness and broken items.
Amenities
4.78
The pool being out of order and limited breakfast options were significant points of dissatisfaction.
Value for Money
5.24
Guests felt the value received did not match the costs incurred, particularly with deposits.
Food and Beverage
6.29
Breakfast was mentioned but lacked variety, leading to mixed reviews.
Overall Experience
8.26
Despite the negatives, some guests expressed hope for better experiences in future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 22:56

Property Description

Luxurious Amenities
The Dakota in Sioux Falls boasts a range of luxurious amenities including a fitness centre, indoor pool, hot tub, and a beautiful garden for guests to unwind in.

Comfortable Accommodation
Each air-conditioned room at The Dakota is equipped with modern comforts such as free WiFi, a flat-screen TV, and a private bathroom. Guests can also enjoy a continental breakfast every morning during their stay.

Convenient Facilities
In addition to the relaxing amenities, the hotel offers practical facilities like a business centre and free private parking for guests. Ideal for both leisure and business travelers.

Experience the perfect blend of luxury and comfort at The Dakota. Book your stay now and indulge in a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSD

Location

Guest Reviews

5.9
Based on 585 reviews
Cleanliness: 4.29
Service: 7.76
Location: 6.3
Room Quality: 4.25
Amenities: 4.78
Value for Money: 5.24
Food and Beverage: 6.29
Overall Experience: 8.26
K
Kevin solo_traveller us
10
Pros:

The people were very polite and friendly and very helpful with whatever you needed and it had a nice pool and bedrooms were decent sized

Cons:

The complimentary breakfast could have been better but it had choices of cereals and muffins but nothing like hot pancakes or sausage or bacon but they tried their best with the small staff they had

2026-08-29 via Nuitee
E
Emily solo_traveller us
3
Just so unpleasant
Pros:

The courtyard

Cons:

The toilet had pee on it when we checked in. There was glitter all over the room. When we checked in they were very unprofessional. Once again, the pool was closed for cleaning- like every other time we have stayed there. Two days after we were there I noticed they charged me for my room even though I pre paid through Booking.com. When I called they were very rude and said the manager would call me back. I had to ask if she wanted my number. She sounded annoyed I did. Will not stay there again nor recommend to anyone else

2026-08-26 via Nuitee
S
Shirley couple us
4
We were out most of the time... we slept comfortably
Pros:

Breakfast.... only a few pasteries. We went to Ihop.
The A/C was on and our room nice and cool when we arrived

Cons:

Shower head wasnt attached correctly... spraying water up onto ceiling.
There was a hole in hallway wall... with the piece of sheetrock and debris left.
No one at front desk at 7am even tho sign said someone would be there at 6am. And no one picked up desk phone where you were supposed to be able to reach someone.
Only 1 bath towel... 2 of us staying... had to go to desk for another towel.

2026-08-23 via Nuitee
A
Ardith family_with_children us
9
2026-08-22 via Nuitee
Y
Yvonne solo_traveller us
8
Pros:

Quiet rooms

Cons:

Having to switch rooms

2026-08-11 via Nuitee
W
Wiekamp solo_traveller us
6
Okay, but definitely not great
Pros:

Price during the Sioux Empire Fair

Cons:

It wasn't good when we walked in the door to check in and the guy was on his cell phone, and we had to wait for him to get off his phone. The hallways had garbage in them with pool towels throughout the hallways.

2026-08-09 via Nuitee
D
Danette solo_traveller us
2
Un enjoyable getaway
Pros:

Most of the staf was pleasant .

Cons:

Ruded purple haired staff

2026-08-07 via Nuitee
V
Valerie solo_traveller us
8
2026-08-04 via Nuitee
K
Kevin solo_traveller us
2
don't stay here its cheap for a reason
Pros:

nothing

Cons:

the room was cheaply put together the mattress had a table underneath it the room had a smell to it that my pregnant wife didn't care for the title was coming apart it looked like something chewed on the door to the room next to us and we could hear people moving around at all times of the night so not a good night sleep either the air conditioner was set at 60 and it was freezing cold in the room not a great stay at all we won't be back

2026-08-03 via Nuitee
M
Michaela solo_traveller us
8
Great stay
Pros:

The staff and room were wonderful, extremely clean and welcoming. Quiet night in a lovely room.

Cons:

At the time of visiting, the hot tub was out of order, and the dryer didn't dry well. However, staff assisted us with the latter and it all worked out.

2026-07-25 via Nuitee
B
Barry solo_traveller us
8
2026-07-25 via Nuitee
E
Ellen solo_traveller us
4
Not satisfied with this property
Pros:

Price and the pool.

Cons:

Floor in room was super dirty. Beds were uncomfortable. Breakfast wasn’t always available during posted times and items ran out or not put out. Staff were regularly not available to get services.

2026-07-23 via Nuitee
K
Kathy solo_traveller us
4
After my experience I will not be returning to the Dakota.
Pros:

My room was comfortable and the lobby had a calm and relaxing atmosphere.

Cons:

The first day there was no breakfast provided. The carpet in my room needed cleaned badly. The shower needs repaired. The day of my checkout no one was at the desk to assist me. I called from the phone on the desk. There was a lady that answered and said she would be out. 15 minutes past and she had still not come to the desk. I appreciated when the maintenance man came by he tried to help me even though he was not sure how to gain access to the computer to help me. If someone would have came I would have expressed my concerns to them.

2026-07-22 via Nuitee
K
Kim couple us
1
2026-07-21 via Nuitee
M
Michael solo_traveller us
3
Was ok for the night in a pinch but would not stay again and would not recommended.
Pros:

Good location off the highway and close enough to town to be convenient.

Cons:

Room was dirty, smelled of wet towels/wet dog. Obvious that the pool usage was drawn into the room and the humidity was generating some mildew/mold issues by the smell of the room. Bathroom was in need of some repair.

2026-07-20 via Nuitee
R
Ronald extended_group us
5
2026-07-19 via Nuitee
L
Leo solo_traveller us
5
2026-07-18 via Nuitee
R
rj ian solo_traveller ca
7
Pros:

Location

Cons:

Pool and hot tub not useable

2026-07-17 via Nuitee
J
Jace couple us
2
2026-07-14 via Nuitee
T
Tyler solo_traveller us
6
Staff was very helpful. The manager was nice and very helpful.
Pros:

The pool was clean and the water felt amazing. The slide was pretty cool.

Cons:

The hotel was rundown. The room was nice, but the hallways needed cleaned, and the floors needed swept

2026-07-13 via Nuitee