THE MACHIYA KAZAHAYA

Hotels
9.8 (207 reviews)
Shimogyo-ku Kazahaya-cho 570-6 , Kyoto , jp
+81 75-354-7570

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Mold in some areas
Noise disturbances in public spaces

Categories

Cleanliness
8.9
Some reviews mention cleanliness issues, including mold in the bathroom.
Service
10
Many reviews highlight the kindness and helpfulness of the staff.
Location
9.9
Great location in a quiet Japanese neighborhood, close to various tourist spots.
Room Quality
9.9
Rooms described as cozy and well-decorated with comfortable beds.
Amenities
9.9
Well-equipped with modern conveniences and good amenities.
Value for Money
9.9
Good quality for the price, especially given location and amenities.
Food and Beverage
9.9
Not mentioned but assumed standard for this hotel tier.
Overall Experience
10
Overall very positive stay with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:03

Property Description

Centrally Located Oasis
THE MACHIYA KAZAHAYA offers a tranquil escape in the heart of Kyoto.

Modern Comforts
Each air-conditioned room is equipped with a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Some rooms even feature a kitchenette for added convenience.

Convenient Amenities
Guests can enjoy the garden, free WiFi, and shared lounge during their stay. The property's proximity to key attractions like Nijo Castle and Gion Shijo Station makes it an ideal choice for travelers.

Ready to experience the charm of Kyoto? Book your stay at THE MACHIYA KAZAHAYA now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for ¥5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 207 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
R
Roma • solo_traveller • gb
10
Pros:

We loved our stay! The location and vibe was perfect!

2026-07-24 • via Nuitee
E
Elisabeth • family_with_children • at
9
Perfekt für Familien
Pros:

Liebevoll gestaltet (Badezimmer,Tatamibereich), viel Platz. Gut klimatisiert. Sehr freundliches Personal. Koffer-Transport ins nächste Hotel direkt vor Ort möglich

Cons:

Es kommt nur an einer Seite etwas Tageslicht ins Zimmer

2026-07-23 • via Nuitee
J
Jill • couple • ie
10
Pros:

Such a beautiful clean comfortable room. Everything was great

2026-07-21 • via Nuitee
M
Melissa • extended_group • au
9
Loved it
Pros:

Great size for a family of 4. Location brilliant . We were in Kyoto during the summer festival and the location was very central .

2026-07-17 • via Nuitee
N
Nikole • extended_group • us
9
4 night with family of 4. 2 college age boys.
Pros:

Safe, clean, lovely staff, comfy bed, charming look. The kitchen and washing machine were really convenient and we loved the traditional bath

Cons:

We loved this Machiya. The shower door is clear which makes it a little tricky at times but we managed

2026-06-30 • via Nuitee
L
Leanne • couple • gb
10
2026-06-19 • via Nuitee
A
André Bertolazo • solo_traveller • br
9
Pros:

Limpeza e amenities

Cons:

Quarto pequeno para a quantidade de móveis que colocaram. Não cabia a mesa de jantar e a estante tem tamanho exagerado, assim fica apertado para as pessoas circularem no ambiente.

2026-06-19 • via Nuitee
J
jonna • solo_traveller • ch
10
Beautiful hotel, very kind staff and central location
Pros:

Beautiful hotel, very kind staff and central location

2026-06-17 • via Nuitee
S
Sara • extended_group • se
10
2026-06-16 • via Nuitee
G
Giulia • couple • it
8
Pros:

La struttura è molto carina ed accogliente, in una bella zona della città anche se i mezzi di trasporto non arrivano proprio vicinissimo. Il personale è molto gentile e disponibile per tutte le richieste (pazienti anche nell'aiuto con la spedizione dei bagagli). Consigliato!

Cons:

La stanza è un po' piccola ma nella media.

2026-06-01 • via Nuitee
C
Charlotte • solo_traveller • gb
7
Pros:

Staff were super helpful and friendly were really nice and helped me with luggage transfers

Cons:

Aircon was too loud and not great room layout also not the best it’s quite dark room and too many beds in could be better to have a pull out extra bed rather than 3 in the room all the time but the main thing was aircon

2026-05-29 • via Nuitee
E
Emily • couple • de
8
2026-05-27 • via Nuitee
O
OKADA • solo_traveller • jp
6
イメージと違った
Pros:

特になし

Cons:

京都の町家をイメージしていたが思っていたものと異なり残念に思った。化粧台ないし洗面所に鏡がないので女性は化粧がしづらい。

2026-05-25 • via Nuitee
J
Jakob • couple • se
2
2026-05-23 • via Nuitee
R
Raphael • couple • ch
10
2026-05-21 • via Nuitee
D
Daichi • couple • jp
9
2026-05-13 • via Nuitee
S
Stephanie • extended_group • au
9
Cute apartment in great location
Pros:

We stayed in the two bedroom apartment with 1 bathroom. The main bedroom was incredibly spacious, the second bedroom with futon beds was smaller but still large enough. This room option would be perfect for a couple with children, for a group of adults it could be a bit small with only having the single bathroom. There was a toilet directly outside the room in reception if we needed a second toilet. The room itself was modern, clean and the washing machine/dryer was great to reset in the middle of the trip. It had nice little extras such as traditional robes and amenities. The location was great, only a 10 min walk to the main shopping area and a 10 minute bus to Kyoto station.

Cons:

The only negative was the bathtub plug did not seem to work as the bath would not hold water.

2026-04-28 • via Nuitee
唯夏 • extended_group • jp
10
素敵な体験ができました！
Pros:

町屋自体初めて体験したのですが、お部屋がとても落ち着いた雰囲気でゆったり過ごすことができました！アメニティも充実していたため困ることがなく満足でした。
また、繁華街の近くで立地がよくて色々行きやすかったです！
WiFi環境もとてもよかったです！

2026-04-26 • via Nuitee
L
Lotte • couple • nl
9
Top!
Pros:

Het was een chille locatie en fijn personeel! Het voelde heel schoon aan.

Cons:

Het was een kleine kamer, maar dat is bijna overal in Japan zo.

2026-04-24 • via Nuitee
D
Dazza • couple • nl
7
klein maar fijn
Pros:

alles was netjes en schoon. fijne geur in de lobby

Cons:

de kamer was duidelijk kleiner dan op de fotos zo leek.
Voor 2 personen 2 grote koffers en 2 rugzakken is de kamer echt te klein. Je kan je kont niet keren.
voor de rest alles oke.

2026-04-24 • via Nuitee