The White Hart Hotel

Hotels
9.2 (3475 reviews)
1 High Street , Kingston upon Thames , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and tidy
Friendly staff
Great location
Comfortable rooms
Cons:
Housekeeping quality concerns
Limited dinner menu options

Categories

Cleanliness
8.53
Generally clean but some mentioned issues with housekeeping.
Service
10
Staff were friendly and accommodating based on multiple reviews.
Location
9.5
Great location for both local attractions and travel connections.
Room Quality
9.04
Rooms described as comfortable and well-presented.
Amenities
8.99
Nice amenities with some comments about limited dinner menu.
Value for Money
9.02
Good value for the stay, especially with the included breakfast.
Food and Beverage
8.98
Breakfast options were good, although some feedback on variety.
Overall Experience
9.53
Positive experiences with a few small drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:39

Property Description

Charming Hotel with Traditional Pub
Located just a 2-minute drive from Hampton Court Palace, The White Hart Hotel offers a charming stay with a traditional pub, free Wi-Fi, a restaurant, and secure parking. Convenient Location
Only 5 minutes away from Hampton Wick Station and close to Kingston upon Thames town centre, the hotel's prime location allows easy access to various attractions. Modern Amenities
Enjoy modern amenities such as flat-screen multi-channel TVs, Fullers ales, fresh food, and a patio during your stay. With comfortable and well-furnished rooms, this hotel is the perfect choice for your visit to Central London, Twickenham, or Wimbledon. Book now for an unforgettable stay at The White Hart Hotel!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

9.2
Based on 3475 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 8.99
Value for Money: 9.02
Food and Beverage: 8.98
Overall Experience: 9.53
H
Hanan • family_with_children • sa
9
Pros:

Everything

Cons:

No cheeses are available at breakfast

2026-10-16 • via Nuitee
N
Nick • solo_traveller • gb
7
Convenient location and comfortable.
Pros:

Convent location as I was seeing friends in Hampton wick

Cons:

Access to bedroom area on the ground floor was not restricted to guests as the self closing mechanism on the door from the public bar was inoperable, exposing a serious security risk for guests.
The “smart tv” facility on the television in my bedroom did not work and a continuous error code returned. Unfortunately, this was not repaired the following day, despite me reporting it.

2026-10-15 • via Nuitee
C
Craig • couple • gb
10
Really enjoyed our stay and the food was delicious
Pros:

Good location and it was clean

2026-10-13 • via Nuitee
D
Dave • couple • ca
9
2026-10-13 • via Nuitee
S
Stephen • extended_group • gb
10
2026-10-12 • via Nuitee
R
Rebecca • couple • gb
1
Theft from room
Pros:

Absolutely nothing

Cons:

I left my new trainers in the room by the table . I phoned the hotel that afternoon and explained they had been left in the room. Only to get a reply back that nothing had been found in the room by housekeeping and they had all gone home and to call back in the morning.
I called back the following morning to be told that they had “WhatsApp”d” the housekeeping team and nothing was left in the room.
This was blatantly a lie on the housekeeping department . I demanded they go through the cctv which they claim they did and they came back with nothing ! I was then told by the receptionist they could not ask the housekeeping team any further questions as it would be classed as “harassment “



The trainers in question were £650 “Chloe” trainers that had been stolen by the housekeeper that serviced the room, obviously wrapped them up in the dirty laundry put them on the service trolley, into the housekeeping room and put into there bag !!



No apology , no compensation and to be told they couldn’t do anything further.

Absolutely disgusting , I advise anyone that stays there to be very careful there is a very dishonest member within the team and a lack of customer service .

Don’t stay here !

2026-10-12 • via Nuitee
D
David • couple • gb
10
Pleasant stay close to the River Thames. Comfortable hotel.
Pros:

Room was clean and very comfortable.Breakfast was excellent. Good quality,wide choice and nicely cooked.Location was ideal for us. Close to the River and nearby shops at Kingston.

Cons:

Nothing to mention.

2026-10-12 • via Nuitee
I
Ian • couple • gb
9
Excellent
Pros:

See above

2026-10-11 • via Nuitee
J
Jürgen • couple • de
9
Top Location für London Urlaub
Pros:

Zentral gelegen an der Themse zwischen London, Windsor und Hampton Court mit guter Zuganbindung, urgemütliches Hotel mit Bar und Terrasse, super Frühstück, Abendessen auch lecker, kostenloser Parkplatz

2026-10-10 • via Nuitee
N
Nigel • couple • gb
10
Great
Pros:

Everything

Cons:

Nothing

2026-10-10 • via Nuitee
M
Martin • couple • gb
10
2026-10-09 • via Nuitee
S
Selina • couple • ch
9
Wir sind sehr zufrieden und kommen gerne wieder!
Pros:

Wir waren rundum sehr zufrieden mit unserem Aufenthalt. Das Zimmer war sauber und gemütlich, das Personal äusserst freundlich und wir wurden rund um die Uhr bestens betreut. Auch das Frühstück war sehr gut und bot einen tollen Start in den Tag. Die Unterkunft liegt zudem nur etwa 10 Gehminuten vom Städtchen entfernt, sodass wir dieses bequem zu Fuss erreichen konnten. Insgesamt ein sehr guter Service – wir kommen gerne wieder!

2026-10-07 • via Nuitee
D
Dave • couple • gb
8
Lovely stay, very friendly staff and a lovely breakfast. Would definitely stay here again if in the area
Pros:

Very close to attractions and town centre. Nice property and rooms albeit smaller than suggested when we booked and saw on booking.com

Cons:

Room was smaller than advertised on booking.com when we booked/paid

2026-09-19 • via Nuitee
T
The Wondering Womble • solo_traveller • gb
10
Pros:

The food and the ales.

Cons:

Nothing

2026-09-19 • via Nuitee
E
Edwin • couple • gb
10
2026-09-19 • via Nuitee
S
SUZANNE • extended_group • us
3
Pros:

It looked like a classic English inn. The staff was friendly and helpful.

Cons:

The shower didn’t work well. It was scalding water. I asked for help and it seemed that I would have to jiggle the knobs a bit to get it to a decent temperature.

2026-09-17 • via Nuitee
E
Elaine • solo_traveller • gb
8
Convenient, good value authentic hotel
Pros:

The hotel is well-situated and convenient. It is a lovely spot to stay in and is so much nicer than the large, generic, faceless hotel chains that dominate.
All of the staff were attentive, professional and courteous.
The restaurant was reasonably well priced (with a 15% discount).
The food was of good quality.

Cons:

I was on the ground floor and it was a little gloomy but clean, well-appointed and comfortable.
The bathroom of my room (ground floor) was a little tired but otherwise clean and functional.

2026-09-17 • via Nuitee
A
Andrew • couple • gb
10
Have stayed here before and it never disappoints.
Pros:

Room was spotlessly clean, with all amenities in full working order. Great food and staff who all went the extra mile to provide exceptional customer service.

Cons:

Nothing

2026-09-17 • via Nuitee
P
Priscilla • couple • gb
9
2026-09-17 • via Nuitee
H
Heather • couple • gb
8
Great hotel for a short stay
Pros:

Great location and very friendly staff.

Cons:

Small bathroom and not very generous with complimentary water, coffee etc

2026-09-16 • via Nuitee