Le Relais Saint Michel

Hotels
8.3 (5694 reviews)
La Caserne , Le Mont Saint Michel , FR
+33 2 33 89 32 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional location and direct views of Mont‑Saint‑Michel
Private terrace/deck with spectacular sunrise/sunset views
Easy access to the attraction; great vantage point for sightseeing
Helpful staff in some instances who resolved issues
Cons:
Cleanliness issues (stained carpet, bad smells, flies, reports of mould)
Outdated rooms and maintenance needs (doors, carpets, general wear)
Poor food quality and dining problems (mouldy items, foreign object, overpriced)
Limited in-room amenities (no glasses/water, minimal toiletries)
Inconsistent service and reservation/restaurant staff problems
Terrace privacy concerns (open partitions allowing visibility from neighboring terraces)

Categories

Cleanliness
6.5
Multiple reviews mention dirty rooms, stained carpet, unpleasant smells, flies and even mouldy fruit—cleanliness is a clear concern for several guests.
Service
9
Mixed reports: some guests experienced rude or slow restaurant/reception staff and reservation mistakes, but other staff helped recover situations and guests noted helpful interactions—overall service is generally capable despite inconsistency.
Location
9.8
Consistently praised: spectacular, direct views of Mont‑Saint‑Michel from terraces and excellent access to the site make location the standout strength.
Room Quality
8.8
Rooms are described as outdated and in need of maintenance (carpet stains, door issues, old fittings, open terrace privacy), but many guests valued the room layout and the exceptional views from the deck/terrace.
Amenities
8.6
Amenities were noted as minimal (few toiletries, no glasses/water in room) and limited in variety, yet the basic offering met expectations for a stay focused on location and views.
Value for Money
8.4
Several guests felt the price was high relative to food, amenities and room condition, while others considered the unique location and views to justify the cost—value is mixed but leans positive due to location.
Food and Beverage
6.5
Multiple negative mentions: poor breakfast quality, mouldy fruit, a foreign object in food, flies in dining areas and overpriced/underwhelming restaurant offerings; service at meals was sometimes slow or rude.
Overall Experience
8.8
A polarized but generally positive overall impression: for many the hotel was a highlight because of the unbeatable views and deck experience, while others were disappointed by cleanliness, food and dated facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:40

Property Description

Luxurious Accommodations with Stunning Views

Le Relais Saint Michel boasts elegant rooms with private terraces and panoramic views of Mont Saint-Michel. The soundproofed and spacious rooms are equipped with modern amenities like a minibar and free Wi-Fi. Enjoy the convenience of en suite facilities during your stay.

Exquisite Dining Experience

Indulge in traditional cuisine at the hotel's restaurant or savor a drink while taking in the picturesque views from the terrace overlooking Mont St Michel.

Convenient Shuttle Service and Safety Measures

Explore the iconic Mont St Michel with ease using the complimentary shuttle service. Safety jackets are provided for evening strolls. Secured parking is also available for guests arriving by car.

Experience luxury and comfort at Le Relais Saint Michel - book your stay now!

Important information:

Baby cots are available upon request and need to be confirmed by the hotel. Extra beds cannot be provided.
Please contact the hotel one day before arrival to obtain the necessary one-time use access code for the hotel and the car park. Contact details can be found on the booking confirmation. Please note that access by car is subject to additional charges per 24-hour period; rates are available on the Mont Saint Michel Tourist Office website. Access to the parking lot costs 6 EUR from November to February, 10 EUR from March to June and September to October, and 12.50 EUR in July and August. Payment will be made via an electronic payment terminal at check-out.

Please note that check-in, key collection, and all dining services (breakfast, bar, dinner) take place at our partner hotel, Le Relais Saint-Michel, located directly across the street from Hôtel de la Digue.

Access & Parking:
The property is located within a restricted access zone.

Access Code: Please contact the hotel 24 hours before arrival to receive your unique one-time access code (required to pass the security barrier by car). Contact details are on your booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNS

Location

Guest Reviews

8.3
Based on 5694 reviews
Cleanliness: 6.5
Service: 9
Location: 9.8
Room Quality: 8.8
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 6.5
Overall Experience: 8.8
F
Felix Konstantin • solo_traveller • de
4
Location
Pros:

Amazing locations but that was it

Cons:

Check in at 4pm and check out at 10am is just unacceptable. Pretty outdated furniture and stained carpets

2026-10-31 • via Nuitee
L
Ludovic • couple • fr
9
Pros:

La vue sur le mont et la carte du restaurant

Cons:

La literie

2026-10-31 • via Nuitee
D
Duran • couple • es
6
Buena localizacion muy buena pero limpieza justa
Pros:

La localizacion es perfecta el primer hotel anyes de coger la pasarela. El desayuno bien, las vistas desde el
Rest increibles

Cons:

La limpieza muy justa (los
Cristales fatal y la
Terraza sucia sucia) El hotel esta anticuado. Oiamos mucho la hab de arriba. No dan la
Hab hasta las 16h. Salida 11h…

2026-10-31 • via Nuitee
M
Midori • couple • jp
7
Pros:

Breakfast

Cons:

Very old

2026-10-30 • via Nuitee
T
TANIGUCHI • extended_group • jp
7
2026-10-30 • via Nuitee
T
Thereze • couple • ie
8
2026-10-28 • via Nuitee
G
Gladys • solo_traveller • us
9
Fantastic location n view - comfy room
Pros:

Fantastic location - the bus stop for the bus going over the bridge to Mont st michel is practically outside the hotel front door.
Our room has a great view of the monument.
Rooms are big n comfortable -

Cons:

Would be nice if modern phone charging can b installed in the rooms as we still needed the electrical plug then USB outlets to charge our devices.

2026-10-28 • via Nuitee
D
Duan • solo_traveller • nz
5
Very Disappointing Stay – Misleading Views and Poor Breakfast
Pros:

Good location. Staff are friendly.

Cons:

Unfortunately, this was the most disappointing hotel experience of my entire European trip, during which I stayed at more than a dozen hotels.

1. Room Views

I booked two rooms, expecting the beautiful views of Mont Saint-Michel shown in the booking photos.

However, in the first room, half of Mont Saint-Michel was blocked by trees. In the second room, the entire view was obstructed by trees.

This was extremely disappointing, as I had specifically chosen this hotel for its stunning views. I strongly recommend that future guests confirm with the hotel that their room has a clear, unobstructed view of Mont Saint-Michel before booking.

2. Breakfast

The breakfast was also very disappointing and looked nothing like the photos advertised. The buffet offered very limited choices.

My father has diabetes and needs suitable food options, including plenty of fresh salad and vegetables. Unfortunately, there was no salad available at the buffet.

I had to specifically ask the staff if they could prepare some salad for him. Only then did they provide a very small portion in a bowl.

For a hotel at this price level, I expected a much better breakfast selection and overall experience.

Overall Experience

Of all the hotels I stayed at during my European trip, this was by far the most disappointing.

The actual room views and breakfast were very different from what I had expected based on the photos. Unfortunately, the overall experience did not live up to my expectations or the price I paid.

2026-10-28 • via Nuitee
R
REIKO • couple • jp
5
Pros:

最高のロケーション。部屋から存分にモンサンミッシェルを眺められた。

Cons:

床に綿埃が落ちていたり、バスタブに髪の毛がへばりついていたり、ごみも落ちていた。毎日お掃除してるのでしょうか？施設がとても古く、ドアや扉の開け締めにギリギリと音がひどかった。

2026-10-28 • via Nuitee
R
Rodriguez • couple • ch
8
La vue est spectaculaire
Pros:

La vue imprenable

Cons:

Le mobilier était un peu vieillot

2026-10-27 • via Nuitee
V
VILA • couple • fr
5
À 450€ la nuit, impression de s’être fait voler!
Pros:

Emplacement

Cons:

Le style « usine à touriste », la médiocre qualité du restaurant, l’accueil inexistant, l’usure générale des locaux, des chambres, du linge.

2026-10-27 • via Nuitee
C
Candida • couple • br
10
2026-10-27 • via Nuitee
S
SEPHORA • couple • fr
7
2026-10-26 • via Nuitee
L
Lise • solo_traveller • fr
7
Tres Bon emplacement , chambre spacieuse ,bonne literie .
Pros:

La vue
Le restaurant

Cons:

L organisation pour rentrer sur le parking
J ai eu un code non valide et j ai du payer 20 euros !

Impossible de joindre la réception avec le téléphone .
10 appels sans réponse .

Odeurs des produits d hygiène
L eau potable en fontaine sous condition d’acheter une gourde …

2026-10-26 • via Nuitee
F
Francois • extended_group • fr
9
2026-10-26 • via Nuitee
J
Jessica • extended_group • fr
8
2026-10-26 • via Nuitee
E
Elena • couple • us
10
Pros:

Location and fantastic view

2026-10-25 • via Nuitee
F
Faye • extended_group • gb
9
A perfectly situated hotel
Pros:

The view was spectacular. The rooms was spacious.

Cons:

The only point to raise was when we had an evening meal, the food was lukewarm warm.

2026-10-24 • via Nuitee
X
xavier • couple • ec
6
Pros:

view

Cons:

old facilities

2026-10-24 • via Nuitee
K
Kozue • solo_traveller • jp
7
2026-10-23 • via Nuitee