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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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Heating
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Non-smoking throughout
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Private parking
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Outdoor pool
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Accessible parking
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Heated pool
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Fence around pool
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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Key card access
Review Highlights
Categories
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Property Description
Waterfront Location with Stunning Views
Mantra Hervey Bay offers a picturesque waterfront setting, with all rooms featuring balconies that overlook the Urangan Marina and offer views towards the beach, just a short 500 meters away.
Luxurious Amenities for a Relaxing Stay
Guests can enjoy a comfortable stay with air-conditioned accommodations and complimentary wireless internet. The hotel also boasts BBQ facilities, a sauna, gym, and an outdoor heated pool for guests to unwind and rejuvenate.
Convenient Access to Attractions
Located just 10 km from Hervey Bay Airport and a ferry ride away from the renowned Fraser Island, Mantra Hervey Bay provides easy access to popular destinations, making it the ideal choice for travelers seeking both relaxation and adventure.
Experience serenity and convenience at Mantra Hervey Bay - book your stay now for a memorable waterfront retreat.
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that accommodations is serviced once a week. When booking 3 rooms or more, different policies and additional supplements may apply.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
Children up to and including 2 years old stay for AUD 10 per person per night when using an existing bed.
People no matter the age stay for AUD 43 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
It was quiet to sleep at night, the blankets on the bed were very soft and the Reception staff were pleasant. Marina view was lovely!
The photos of the hotel room I booked online showed a washing machine and dryer in the bathroom. I thought this unusual for a hotel room and packed accordingly, but found that the room did not in fact come with washer and dryer. The room came with 2 rolls of toilet paper and I had to ask at Reception for more toilet paper for 2 people for a 6 night stay, and was issued with just one roll each time I asked. A bit awkward to have to ask for toilet paper.
Location near club was good
Room was very small.
I didn't like the fact that you had to be so careful of the steam from the bathroom setting off the fire alarm, especially when there was no exhaust fan in the bathroom and the window had a restricted opening. I wouldn't like to be there in the summer as there aren't any fly screens.
Very convenient to all eateries
The shower over the spa, no bedside light, the milk freezing up in the fridge all the time.
View was great and the location was near the boat club for meals
Spent a night on the couch under the spare blanket and wok up with bites all over me. Dont know what the infestation was but maybe either the couch or blanket should be cleaned.
Nice location, overlooking the marina. Easy walk to restaurants and cafes. The team were all very helpful and friendly.
It’s dated and tired. The front door was extremely difficult to open. The bathroom was a disappointment. The shower is over a spa bath which made it difficult to get in and out of as the wall of the bath is so high and just impossible for my elderly mother to use. It’s crowded with laundry facilities in the room as well. The toilet paper was attached to the wall behind the toilet making it difficult to reach. No servicing on the room during our stay (which wasn’t reflected in the price) so I had to wash and dry the towels as we stayed Monday to Friday. There were only two little satchels of dishwashing liquid for 5 days and no scissors to open them. Little things but they add up in taking away from the comfort of the stay.
Everything was fantastic
Communication was a bit poor
No double bed 2 singles pushed together which was a bit uncomfortable
And the rooms are definitely not sound proof
Location to restaurants, Bed was very comfortable, Fridge is real and working, Security with gates gave us comfort, Towels were soft and clean, Linen was clean and staff listened to me about a smell in the room.
Numbering system a bit confusing, There was a smell of rotting wood in the room from flooding, Light in bedroom is by a confusing ceiling fan remote - followed instructions and fan came on, TV remote was difficult to operate.
Liked the location and it was clean.
What facilities??
Also we had no running water for 2 days. Were told we'd get bottled drinking water to compensate but got none. Were also told if we weren't happy we could get a refund.
The location was excellent with many eating options available. Nice clean apartment .
That you had to ensure the bathroom door was closed all the time to stop steam etc setting off the smoke alarms.
Marina views
Pokey room
Difficult entry system
Location was great and the harbour view was lovely. Pitty the weather wasn't great.
Staff were very friendly and helpful.
There wasn't enough car parks as I went out for the evening and when I came back near tower 1 was no car spots and then went to other secured parking and none there either.
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