Aiden by Best Western Cape Cod - West Yarmouth

Hotels
•
Aiden by Best Western
7.3 (909 reviews)
476 Route 28 , West Yarmouth , US
+1 508-778-1500

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast (varied options, good coffee/fruit)
Friendly and polite staff
Great, convenient location near attractions/waterpark
Free and convenient parking
Spacious rooms noted by multiple guests
Good value for the price
Cons:
Room cleanliness issues (stains, dirty sheets, carpets)
Weak water pressure and shower/temperature problems
Check-in/reservation handling problems
Pools reported as very cold; tiki bar closed
Lack of some in-room amenities (no hairdryer, no smart TV, no tub plug)
Small bathrooms and bathroom doors/locks issues

Categories

Cleanliness
6.1
Mixed sentiment: several guests reported stains on walls, dirty sheets, damp/dirty-feeling carpet and old-looking hall carpeting, though others described rooms as clean.
Service
7.9
Generally positive: staff frequently described as friendly, polite and helpful (dining area and front desk), with one report of an unfriendly/lackadaisical receptionist.
Location
8
Consistently praised as excellent and convenient—close to attractions and a waterpark; parking in front of rooms noted as very convenient.
Room Quality
6.5
Mixed: some spacious, comfortable rooms noted, but recurring issues with weak water pressure, shower/door problems, small bathrooms, missing fixtures, and average beds/pillows.
Amenities
6.7
Mixed amenities: good breakfast, free pools and parking and a small gym, but complaints about very cold pools, a closed tiki bar, lack of hairdryer/smart TVs and limited closet space.
Value for Money
7.3
Perceived as fair to good value: several guests said the price was worth it or praised the price; a few noted 'you get what you pay for.'
Food and Beverage
8.1
Strongly positive for breakfast: many guests praised the breakfast selection, coffee and fruit. Some complaints about bar food and limited buffet variety for international guests.
Overall Experience
7.8
Overall positive: many guests called their stay excellent or would return—driven by breakfast, staff and location—tempered by cleanliness, check-in hiccups and some room/amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Amenities and Services

Aiden by Best Western Cape Point in West Yarmouth offers a blend of comfort and convenience. From a seasonal outdoor pool and fitness center to a restaurant and bar, we cater to all your needs. Enjoy free WiFi, private parking, and a 24-hour front desk for a seamless stay.

Elegant Rooms with Modern Touches

Each guest room features a flat-screen TV, a private bathroom with complimentary toiletries, and a hairdryer. The 4-star accommodation also boasts an indoor pool and sun terrace for relaxation.

Prime Location for Beach Lovers

Situated just 1.8 km from Colonial Acres Beach and 2.3 km from Seagull Beach, Aiden by Best Western Cape Point is a haven for beach enthusiasts. Book your stay now and experience the ultimate coastal getaway.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 909 reviews
Cleanliness: 6.1
Service: 7.9
Location: 8
Room Quality: 6.5
Amenities: 6.7
Value for Money: 7.3
Food and Beverage: 8.1
Overall Experience: 7.8
T
Teresa • couple • us
8
Great time. Friendly staff
Pros:

Excellent location. Clean. Breakfast included

Cons:

Outside tiki bar advertised but not open

2026-07-18 • via Nuitee
S
Stanley • couple • us
10
Perfect in every way!
Pros:

Breakfast was wonderful. In the past they always had yogurt there. It would be great if they had it again. Especially when a lot of people just have yogurt for breakfast.

Cons:

Nothing. It was perfect. A pleasure to stay there. Everyone very pleasant and helpful.

2026-07-18 • via Nuitee
S
Sandra • couple • us
7
2026-07-17 • via Nuitee
R
Ricardo • couple • ch
7
Hotel carino nella media.
Pros:

Camera carina e accogliente. Doppio letto matrimoniale e confortevole. Posteggio molto comodo fronte camera e gratuito. Ha una piccola palestra.

Cons:

Aria condizionata sia in camera che in palestra veramente eccessiva.
Quando siamo arrivati in hotel non avevamo acqua calda in camera. Dopo cena l’abbiamo comunicato in reception e solo la matrina seguente l’acqua calda era disponibile. Il ragazzo alla reception a cui abbiamo riferito il problema è stato molto lavativo e scortese.
Buffet con poca scelta soprattutto per noi europei.

2026-07-16 • via Nuitee
S
Sofia • family_with_children • ca
10
2026-07-16 • via Nuitee
P
Peter • family_with_children • us
10
Pros:

Price

2026-07-14 • via Nuitee
L
Lashawn • family_with_children • us
10
Excellent will come back again.
Pros:

The staff was great and polite, especially in the dining area! The breakfast was amazing!

2026-07-14 • via Nuitee
R
Rebecca • family_with_children • us
5
I think for the price, it was worth it. Just wish there were smart tvs in bedroom and the amenities a little better kep
Pros:

Staff were super nice, especially front desk. Location was great, especially if going to waterpark next door.

Cons:

It’s what you pay for. The beds were eh, no drain plug in the tub for little ones to take a bath. Pool indoor and outdoor were FREEZING.

2026-07-12 • via Nuitee
R
R • family_with_children • us
5
Pros:

The beds was good. But they don’t have any feather pillow

Cons:

Smell in the room and bar food

2026-07-08 • via Nuitee
S
sarah • family_with_children • us
9
2026-07-08 • via Nuitee
T
Tushar • family_with_children • us
10
Enjoyed our stay , might consider staying here again if we travel back
Pros:

Clean and pleasant staff , great breakfast

Cons:

Better room cleaning

2026-07-07 • via Nuitee
F
Fernandes • couple • us
6
It was my second time there. First was perfect, now not so good as I explained above.
Pros:

Location and breakfast

Cons:

Check in was confused, they took a while to find my reservation. Then the room we were suppose to stay there was someone in there. They gaves another one which shower water was weak, carpet felt dirt and kind damp (but didn’t smell) when we walked barefoot. Pictures on the wall was missing.

2026-07-07 • via Nuitee
G
Geovana • family_with_children • us
10
Um sonho!!
Pros:

Tudo

Cons:

Nada

2026-07-07 • via Nuitee
E
Eriny • couple • ca
7
2026-07-04 • via Nuitee
B
Brayden • extended_group • us
9
If I come back to the area I would stay again.
Pros:

Breakfast, spacious room, good air conditioning

Cons:

Water pressure, sinks when turned to cold had warm/hot water and when turned to hot the water good hotter, the shower door kept sliding open

2026-07-03 • via Nuitee
K
Katarzyna • family_with_children • pl
7
Pros:

Przestronność

Cons:

Mała łazienka, brak suszarki w pokoju

2026-07-03 • via Nuitee
S
Stephany • family_with_children • us
10
Great
Pros:

Hot Breakfast - great options, great coffee and juice aalso variety of cut up fruit

2026-07-02 • via Nuitee
S
Stephanie John • family_with_children • us
8
Overall great experience! Would definitely recommend and stay in the future.
Pros:

Convenience, close proximity to almost every attraction. It was clean and pleasant staff.

Cons:

Bathroom barn doors limits privacy.

2026-06-30 • via Nuitee
I
i gusti ngurah oka • couple • id
10
2026-06-30 • via Nuitee
C
Christopher • family_with_children • us
9
Excellent place to stay!
Pros:

Great breakfast and the rooms were very spacious!

Cons:

The only thing I didn’t like was the water pressure in the shower and the temperature was a little low. Other than that, the hotel was great!

2026-06-29 • via Nuitee