Best Western Ferrat

Hotels
•
Best Western
9.2 (3006 reviews)
Juan Reusch 445 , Temuco , cl
+56 45 288 7200

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Clean facilities
Excellent location
Cons:
Basic breakfast
Limited amenities
Concerns about value for money

Categories

Cleanliness
9.25
The hotel is noted for being very clean, which is a positive sentiment.
Service
9.65
Many reviews highlight the attentive and friendly nature of the staff, indicating high service quality.
Location
9.45
Several reviews mention the excellent location of the hotel.
Room Quality
9.25
Numerous mentions of comfortable and well-equipped rooms contribute to a positive sentiment.
Amenities
9.05
There are some mentions of missing amenities, but overall quality remains acceptable.
Value for Money
8.75
Some reviews express concerns about price-quality ratio, affecting this score.
Food and Beverage
8.75
Mixed reviews on food quality suggest room for improvement, thereby balancing the score.
Overall Experience
9.45
The general consensus is a very positive overall experience, with a good likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:31

Property Description

Modern Accommodation with Great Amenities

Fitness Centre, Restaurant, and Bar
Enjoy a workout in our fitness centre, savor delicious meals at our restaurant, and unwind with a drink at the bar.

City Views and Comfortable Rooms
Select rooms offer stunning city views, and all rooms feature a coffee machine, air conditioning, and a desk for your convenience.

Convenient Business Facilities
Take advantage of our business centre, 24-hour front desk, and vending machines with drinks during your stay.

Experience the best of Temuco at Best Western Ferrat. Book now for a memorable stay!

Important information:

As per Chilean Legislation, 19% VAT applies only for Chilean Citizens and Foreign Residents in Chili. Nonresidents are exonerated of paying 19% VAT is they are paying by credit card or USD in cash. This additional fee (VAT) is not included in the hotel rate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3006 reviews
Cleanliness: 9.25
Service: 9.65
Location: 9.45
Room Quality: 9.25
Amenities: 9.05
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.45
E
evelyn • solo_traveller • cl
10
2026-07-23 • via Nuitee
K
Katherine • solo_traveller • cl
8
2026-07-23 • via Nuitee
R
Rodrigo • couple • cl
7
Solo dormi una noche .El dormitorio bien pero pequeño . El desayuno cumple al justo .
Cons:

El personal de vestimenta ,apariencia ( pelos largos con moño y tatuaje ) y cercanía podría ser mas profesional .

2026-07-22 • via Nuitee
F
Fernanda • family_with_children • ar
10
Excelente alojamiento!
Pros:

Excelente la ubicación, la comodidad, amabilidad y simpatía del personal.

Cons:

Solo cómo recomendación, incorporar alimentos sin gluten en el desayuno.

2026-07-22 • via Nuitee
R
Rene Donoso • solo_traveller • cl
8
Pros:

La ubicacion

Cons:

El estacionamiento, muy estrecho, no habia estacionamiento para discapacitados, los estacionamientos muy llenos, no hay lugares exclusivos para el hotel

2026-07-22 • via Nuitee
G
GERARDO • couple • cl
10
Excelente para un buen descanso
Pros:

Personal, ubicación y excelente desayuno

Cons:

Nada, todo muy bien

2026-07-20 • via Nuitee
L
luis • couple • cl
9
Excelente
Pros:

La gentileza de su personal.

Cons:

Todo bien

2026-07-20 • via Nuitee
F
Felipe • couple • cl
10
Moderno y personal diligente
Pros:

Sus piezas son modernas y cómodas

Cons:

Nada

2026-07-20 • via Nuitee
B
Brahm • solo_traveller • cl
10
Pros:

Dormí excelente y rico desayuno

2026-07-20 • via Nuitee
Y
Yenny • couple • cl
9
Buena ubicación
Pros:

Buena ubicación, cómodo

Cons:

La comida del restaurante no estaba buena

2026-07-20 • via Nuitee
I
isabel • solo_traveller • cl
9
Pros:

Muy cómodo y limpio todos.. las instalaciones estaba bien con respecto en calidad y precio..

Cons:

El Internet era muy malo.. se nos desconectaba en todos momento .. y nos pedía la clave de wifi acada rato..

2026-07-19 • via Nuitee
C
Camila • extended_group • cl
9
Excelente
Pros:

Todo muy limpio y cómodo

Cons:

No tenían pantuflas y bata

2026-07-19 • via Nuitee
C
carolina • solo_traveller • cl
10
Pros:

La pieza
Desayuno
Personal amable

2026-07-19 • via Nuitee
E
Ernesto • solo_traveller • cl
10
2026-07-19 • via Nuitee
A
Andres • couple • cl
9
Buena
Pros:

Muy buena atención del personal, todos muy amables.
Limpieza excelente
Las camas y sábanas excelente
Lo único regular el desayuno, si bien es cierto es buffet, abundante pero la calidad de las cosas regulares

Cons:

Desayuno

2026-07-19 • via Nuitee
N
Norman • couple • ar
9
2026-07-17 • via Nuitee
G
gatica campos • couple • cl
10
Calidad y excelencia
Pros:

El trato del personal

Cons:

No nada

2026-07-17 • via Nuitee
G
Gustavo • solo_traveller • cl
10
Pros:

Estaba limpio, el personal muy amable. Pero he visto lo mismo mas barato. El desayuno es bueno pero básico.

Cons:

Recepción no contesta cuando llamas.

2026-07-17 • via Nuitee
G
Gonzalez Vera • couple • cl
8
Muy buena
Pros:

Muy completo y bueno

2026-07-17 • via Nuitee
G
González Momberg • solo_traveller • cl
10
2026-07-16 • via Nuitee