Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.5
Some comments indicated issues with cleanliness, especially around the pool area.
Service
10
Multiple reviews highlighted excellent service from staff, particularly at reception.
Location
9.5
The hotel is situated in an excellent location, close to shops and parks.
Room Quality
8.5
Mixed feedback; some rooms are spacious but issues with shower quality were noted.
Amenities
8
Some amenities were mentioned positively, but others, like the breakfast options, were said to need improvement.
Value for Money
8
Several guests felt the pricing did not match the amenities and room quality.
Food and Beverage
8
While the breakfast was decent, it was considered underwhelming for a hotel of this standard.
Overall Experience
8.5
Overall experiences were positive, with some noted disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:51

Property Description

Luxurious Accommodation

Located in the vibrant Moinhos de Vento district, Hilton Porto Alegre offers upscale rooms with modern amenities including a work desk and a 32-inch LCD TV. Enjoy 24-hour room service for your convenience.

Relaxation and Wellness

Indulge in the hotel's heated pool, sauna, and rejuvenating massage treatments. Stay active at the state-of-the-art gym to keep up with your fitness routine even while traveling.

Convenient Location

Explore the nearby Calçada da Fama and enjoy direct access to the Moinhos Shopping Mall for a delightful shopping and dining experience. Book your stay at Hilton Porto Alegre, Brazil for a perfect blend of comfort and convenience.

Important information:

If traveling with dogs, please note the additional charge of BRL 300 per dog, per stay. Only one dog per room is permitted.

Guests under 18 years of age are not permitted to stay unless accompanied by their parents or legal guardian, as per Brazilian federal law 8.069/1990. When not accompanied by their parents, a written authorization signed by both parents and authenticated by a notary public is required. This authorization must be presented along with authenticated copies of the parents' documents.

All guests under 18 years of age must present an official photo identification document proving their identity and parentage, even when accompanied by their parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs BRL 89 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 519 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8.5
D
Danilo solo_traveller br
8
Bom hotel
Pros:

Localização perto de vários bares, parques , etc. Funcionários educados e gentis, cama com travesseiros confortáveis, condicionamento do quarto , espaço de trabalho do quarto.

Cons:

Chuveiro, o chuveiro fica dentro de uma banheira, acho que pra um hotel desse nível isso não é bom , preferia só o chuveiro, acho inclusive perigoso. Achei o café da manhã mediano.

2026-06-19 via Nuitee
G
Gabriel solo_traveller br
6
2026-06-18 via Nuitee
F
Fernando couple br
7
Hilton só no nome kkkk
Pros:

Ótima localização.

Cons:

Parece assim que falta um gerente. Equipe parece estar fazendo um favor ao hóspede. Fiz a reserva com café da manhã. Paguei por isso. Confirmei no check in e mesmo assim me cobraram taxa extras nas duas diárias. Não quis discutir mas fica o alerta para futuras hóspedes.

2026-06-15 via Nuitee
L
Leonardo couple br
8
Não tem padrão para 5 estrelas, semelhante a um Mercure
Pros:

Tamanho do quarto

Cons:

Serviços de nível médio, não condiz com o padrão 5 estrelas, café da manhã com pouca variedade e pães gelados

2026-06-14 via Nuitee
V
Virginia couple br
6
2026-06-13 via Nuitee
F
Felipe family_with_children br
8
2026-06-12 via Nuitee
V
Victor family_with_children br
7
Precisando de manutenção e atualização.
Pros:

Quarto espaçoso com duas camas queen muito confortáveis. Café da manhã excelente.

Cons:

Chuveiro velho precisando de troca. Uma das toalhas era de 01/2025 (elas tem data bordadas) e estava parte rasgada. As demais eram de 06/2026 e muito boas. Tv funcionando mal. Precisando trocar por algo moderno nível Hilton e de acordo com o preço pago.

2026-06-11 via Nuitee
B
BRUNO solo_traveller br
10
Pros:

Hotel bem localizado e com ótimas instalações. Café da manhã excelente. Quarto com bom tamanho e limpeza excelente.

2026-06-11 via Nuitee
R
Rene solo_traveller br
8
2026-06-10 via Nuitee
F
Felipe couple br
10
Espetáculo
Pros:

Conforto. Localização privilegiada. Excelente café da manhã

2026-06-10 via Nuitee
F
francisco couple br
8
Funcionários ótimos mais custo benefício deixa a desejar !
Pros:

Quarto amplo e bem limpo

2026-06-10 via Nuitee
E
Eduardo family_with_children br
3
2026-06-09 via Nuitee
M
Mario Jose couple br
9
A estadia não condiz com o valor cobra.
Pros:

Café da manhã e localização.

Cons:

O banheiro deixou a desejar, necessita manutenção e toalhas deverá ser melhores.

2026-06-09 via Nuitee
F
Fernando family_with_children br
10
Hotel excelente.
Pros:

Localização, acomodação ampla (quarto para 3 pessoas), academia com vista excepcional, perto da Rua Dinarte Ribeiro com restaurantes maravilhosos, e do lado do Shopping Moinhos. Equipe educada e atenciosa.

Cons:

Café da manha bom.

2026-06-08 via Nuitee
A
Albert solo_traveller br
9
Em um dia festivo era jogo do meu time do coração nada melhor q esta num ambiente agradável
Pros:

A recepção os atendentes o ambiente a limpeza o quarto a cama o café tudo muito bom

Cons:

Absolutamente nada

2026-06-08 via Nuitee
C
César solo_traveller br
10
2026-06-07 via Nuitee
F
Fabio couple br
10
2026-06-06 via Nuitee
I
Igor couple br
7
Pros:

Excelente localização. Quarto Superior amplo.

Cons:

Roupa de cama e banho bem ruins.

2026-06-05 via Nuitee
E
Edjane couple br
6
Decepção
Pros:

Tamanho do quarto

Cons:

Falta janela, todas lacradas para evitar o barulho insuportável que vem de fora (geradores). Travesseiro alto demais e sem opção de troca

2026-06-04 via Nuitee
V
Vanessa solo_traveller br
10
2026-06-03 via Nuitee