Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (central, near shopping)
Attentive and courteous staff
Comfortable beds and spacious rooms
Frequent praise for breakfast quality
Clean and well-maintained in many reports
Professional service for events/meetings
Many guests willing to return
Quiet rooms
Cons:
Occasional reception/communication problems
Clogged or malfunctioning bathroom fixtures reported
Pool not sufficiently heated and near gym
Gym facilities rated poor
Elevators slow or need better automation
Shower temperature/operation issues
Housekeeping lapses (e.g., not refilling shampoo, not folding items)
Some in-room issues: heavy blankets, flickering lamps, uncomfortable sofa

Categories

Cleanliness
7.6
Mixed reports: several guests praise cleanliness, but multiple complaints mention clogged toilets, poor replenishment of bathroom products and lapses in room servicing.
Service
9.2
Predominantly positive: numerous comments highlight courteous, attentive and efficient staff, though a few guests experienced problems at reception or inconsistent communication.
Location
9.4
Consistently praised as central and well-located, often noted for proximity to shopping and easy access to city points.
Room Quality
8.6
Generally comfortable and spacious rooms with good beds; some complaints about shower performance, a heavy blanket, single sink in bathroom and uncomfortable sofa in certain rooms.
Amenities
7.8
Mixed: breakfast and pool mentioned positively by some, but guests report issues with pool heating/placement near gym, poor gym equipment and slow/inefficient elevators.
Value for Money
8.4
Often described as satisfactory for the price — not overly luxurious but delivering acceptable value; some guests felt certain services (breakfast, amenities) could be better for the hotel's standard.
Food and Beverage
9
Breakfast is frequently praised as excellent with good variety and quality, although a few guests found the selection limited or items not flavorful.
Overall Experience
9.6
Overall very positive: many repeat guests and recommendations, with pleasant stays and good staff service despite isolated operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Accommodation

Located in the vibrant Moinhos de Vento district, Hilton Porto Alegre offers upscale rooms with modern amenities including a work desk and a 32-inch LCD TV. Enjoy 24-hour room service for your convenience.

Relaxation and Wellness

Indulge in the hotel's heated pool, sauna, and rejuvenating massage treatments. Stay active at the state-of-the-art gym to keep up with your fitness routine even while traveling.

Convenient Location

Explore the nearby Calçada da Fama and enjoy direct access to the Moinhos Shopping Mall for a delightful shopping and dining experience. Book your stay at Hilton Porto Alegre, Brazil for a perfect blend of comfort and convenience.

Important information:

If traveling with dogs, please note the additional charge of BRL 300 per dog, per stay. Only one dog per room is permitted.

Guests under 18 years of age are not permitted to stay unless accompanied by their parents or legal guardian, as per Brazilian federal law 8.069/1990. When not accompanied by their parents, a written authorization signed by both parents and authenticated by a notary public is required. This authorization must be presented along with authenticated copies of the parents' documents.

All guests under 18 years of age must present an official photo identification document proving their identity and parentage, even when accompanied by their parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 553 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9.4
Room Quality: 8.6
Amenities: 7.8
Value for Money: 8.4
Food and Beverage: 9
Overall Experience: 9.6
C
Chiara • family_with_children • py
6
Pros:

Buena ubicación

Cons:

El inodoro del baño trancado, hice varios reclamos y no arreglaron.
Pasamos un momento incómodo.

2026-10-31 • via Nuitee
G
Gustavo • couple • br
10
2026-10-29 • via Nuitee
J
juliano • family_with_children • br
9
2026-10-29 • via Nuitee
L
Luiz Antonio Borges Neto • family_with_children • br
8
Pros:

Café da manhã excelente. Localização boa. Equipe competente. O hotel é mais antigo, mas tem um bom nível de cuidado.

2026-10-29 • via Nuitee
P
paulo • solo_traveller • br
9
2026-10-28 • via Nuitee
M
Melissa • solo_traveller • br
9
2026-10-27 • via Nuitee
O
omar mohamad ahmad • solo_traveller • br
10
2026-10-26 • via Nuitee
R
ricardo • couple • br
8
2026-10-25 • via Nuitee
M
Marcos • solo_traveller • cl
10
Céntrico y excepcional
Pros:

Si excelente

Cons:

Todo bien

2026-10-25 • via Nuitee
A
Anna Beatriz • family_with_children • br
10
2026-10-24 • via Nuitee
O
omar mohamad ahmad • couple • br
8
2026-10-23 • via Nuitee
L
Luciana • couple • br
9
Localização excelente, conforto na medida certa
Pros:

Excelente estadia no Hilton Porto Alegre. O hotel é muito confortável, elegante e bem localizado, com fácil acesso a diferentes pontos da cidade.

O quarto é amplo, silencioso e muito agradável, com cama confortável e ótima estrutura. O atendimento da equipe foi atencioso e eficiente durante toda a hospedagem.

O café da manhã é muito bom, com bastante variedade e produtos de qualidade. Tivemos uma experiência muito agradável e certamente voltaríamos a nos hospedar.

2026-10-22 • via Nuitee
F
Felipe • family_with_children • br
10
2026-10-21 • via Nuitee
R
Rakel • couple • br
10
2026-10-21 • via Nuitee
E
Elisabeth • couple • br
8
2026-10-19 • via Nuitee
M
Milton • family_with_children • br
9
2026-10-19 • via Nuitee
M
Muller • couple • br
10
2026-10-17 • via Nuitee
J
Jorge • couple • br
9
2026-10-16 • via Nuitee
G
Gabriel • extended_group • br
10
2026-10-16 • via Nuitee
R
Renato • family_with_children • br
9
Pros:

Ótimo hotel. Pontos altos são: localização e funcionários.

Cons:

Falta automação para deixar os 4 elevadores mais eficientes.

2026-10-15 • via Nuitee