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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Evening entertainment
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Wine release events
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Reception hall
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Victorian Charm with Stunning Sea Views
The Grand offers a unique Victorian experience with breathtaking views of Scarborough's Harbour and South Bay. Enjoy nightly entertainment in the mesmerizing Cabaret Ballroom.
Luxurious Rooms and Dining Options
Indulge in comfortable rooms with en-suite bathrooms, TVs, and tea/coffee facilities. Upgrade to a Premier room with a spa bath. The Harbour Lights Restaurant serves delicious English meals, while the Coffee Shop offers light bites and afternoon tea.
Live Music and Proximity to Attractions
Experience live music and bingo in the vibrant Cabaret Ballroom. Explore sandy beaches nearby and visit the Scarborough Spa. With a central location near the train station, The Grand is the perfect choice for your Scarborough getaway.
Book now to experience Victorian elegance by the sea at The Grand Scarborough!
Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 14 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
We booked a twin but we’re given a double, noisy seagulls from the early hours, noisy fan noise going all night, hardly any sleep. Top tip… sleep on a park bench. You will probably get more sleep and not pay over £200!
We were attending a concert and had a previous booking that fell through. This was our last resort really. What it cost for 1 night would've been the previous full weekend. Its a very Imposing building BUT......its such a tired looking building inside. Quite dirty in places ,including our room,on the window sill it looked like bird poo. Its a warren of rooms and lifts that got confusing at first.Sadly there was an instant with a room opposite but couldn't tell anyone until this morning as no phone in the room. We paid extra to have breakfast..which at £10 each we thought a bargain for eat all you want....had better but also had worse. The drinks area was very dirty with coffee/water machines drip trays overflowing nearly. It cost £330 for 3 of us- our son is SEND so need one room,which was roomy enough . I can't say we'd go back . It seems more geared towards coach trips and bulk bookings than individuals.
We stayed in room 605, the bath, windowsill and tiles behind the bath was mucky, we reported this to the reception staff. The staff member stated they would report it to housekeeping.
We did not inspect the room as we were keen on getting out to enjoy our day.
When we returned later that evening we noted the following
1 mattress was small for the bed
2 radiator was not clean
3 wall paper coming away from the wall and cracks on walls
4 room was small and difficult to manoeuvre through to the bathroom
5 shower not fit for use for tall guests, even my wife at 5 ft found it difficult due to the position (sloping roof) of the shower
We are extremely disappointed with the room, we paid a premium of £182.90 for a shabby room.
I have emailed Britannia Hotels and was very disappointed with their response. Never again
There was literally a human poo on the stairs, it’s probably still there. Need I say more
Nice old building and the location plus entertainment nice one
Location perfect short walk from the event I was visiting for the weekend. Room was small but fit everything needed, had been previously warned about strange smells but noticed none myself. Front desk check in easy and staff polite.
Building did seem a bit run down on the inside which is a shame, a few random stains of unknown origin noticed throughout the hotel. Bathroom a bit small especially with using the shower as curtain kept clinging whilst trying to clean
Sadly nothing to be honest.
We were only there for around 10 hours. Left very early as was so bad. Had one hour of sleep. I had no idea we would be down in a basement room which felt unsafe. My Mum is partially sighted (practically blind) and a better room wasn’t provided. We paid a ridiculous price for a room that wasn’t clean, no soap and items like the lamp were broken. I have never stayed somewhere and not felt safe.
Location
We stayed in room 605, the bath, windowsill and tiles behind the bath was mucky, we reported this to the reception staff. The staff member stated they would report it to housekeeping.
We did not inspect the room as we were keen on getting out to enjoy our day.
When we returned later that evening we noted the following
1 mattress was small for the bed
2 radiator was not clean
3 wall paper coming away from the wall and cracks on walls
4 room was small and difficult to manoeuvre through to the bathroom
5 shower not fit for use for tall guests, even my wife at 5 ft found it difficult due to the position (sloping roof) of the shower
We are extremely disappointed with the room, we paid a premium of £182.90 for a shabby room
Location & having local friendly staff
Poor cleanliness repairs needed
It was terrible
Everything
Everyone was nice
Needs work on the building
Room was very nice, there was only one lift to the floor we were on and it sounded like it was going to break diwn at any minute.
The lift sounded like it was going to break down any second
The food wasnt very good at all
The chicken was too dry.
The apple crumble was too sweet.
The veg was mish mash and some wernt cooked.
The potatoes werent cooked
The trifle which was on next day tasted like apple crumble. The veg looked like it had been recycled .
I've been there that many times I no what to expect great value great location I'll be back in September
Location and price
Cobwebs in room
Beautiful building outside
Very dated inside looked dark and our rooms didn’t have windows very bizarre and only found this out once we had paid.
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