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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Sun terrace
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Beachfront
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Special diet menus - on request
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Vending machine - drinks
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Vending machine - snacks
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Evening entertainment
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Entertainment staff
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Wine/champagne
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Victorian Charm with Stunning Sea Views
The Grand offers a unique Victorian experience with breathtaking views of Scarborough's Harbour and South Bay. Enjoy nightly entertainment in the mesmerizing Cabaret Ballroom.
Luxurious Rooms and Dining Options
Indulge in comfortable rooms with en-suite bathrooms, TVs, and tea/coffee facilities. Upgrade to a Premier room with a spa bath. The Harbour Lights Restaurant serves delicious English meals, while the Coffee Shop offers light bites and afternoon tea.
Live Music and Proximity to Attractions
Experience live music and bingo in the vibrant Cabaret Ballroom. Explore sandy beaches nearby and visit the Scarborough Spa. With a central location near the train station, The Grand is the perfect choice for your Scarborough getaway.
Book now to experience Victorian elegance by the sea at The Grand Scarborough!
Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
The veiw from our window and the reception staff was very helpful
The restaurant staff and the price of the meal
Location was good. But silverfish in bathroom, food was appalling and me and my partner have food poisoning!
silverfish in bathroom, food was appalling and me and my partner have food poisoning! Just disgusting!! I have soiled our matress at home and now have to purchase a new one because of diarrhoea
Location but no parking near all full constantly
Dirty legionella Green algae in the jacuzzi bath never cleaned our room once in a full 7 days even when requested every day after 5 days, Large Rats running wild outside the window of the executive room in the long grass life broke down twice in the week.
No refund given even though complained !! Sent videos pictures and proof of all issues refused to acknowledge!!!!
The location, the breakfast room view.
The staff were unattentive and not particularly interested in delivering good or any quality customer service, the room had maintenance issues, the entertainment was very short, all areas of the hotel had marketing material plastered all over with slot machines in the bar area, many areas of the lobby area were too cluttered with furniture. It is very disappointing that such a beautiful building with its heritage now looks like a run down youth hostel. A real shame!
Easy check in
Had to move rooms as smelled of smoke.
New room had not been replenished with biscuits, hand wash or shower gel
Window filthy
excellent breakfast on offer. room was clean . the entertainment . the extra tea etc that you could help yourself to.
the only thing i didn't like was only been one double socket which would be a problem if you had a few things to charge.
We like all of the grand, food/ entertainment, staff great,
The rooms could do with a better clean, glass mirrors, hoovering under the beds.
Location
Price doesn't match what you get, poor customer service, don't answer complaints, waiting time for check in is crazy, rooms are old, run down and dirty, aggressive fighting 3am waking us up, no corridor security and no phones in room
Had no breakfast, so can't comment
The view from my room was nice, the bath was a good size
Window was dirty and would not stay open. Lack of plug sockets
The breakfast was disappointing. The scrambled eggs were like soup and the bacon was slimy. The cutlery was dirty.
Elevator not working and our toilet would not flush. The windows are are so dirty it’s hard to see through them. The bathroom had a smell and the shower was dreadful.
Location, view.
Very few plugs and charging points in room. Bathroom well steamy- no ventilation.
The entertainment was very good and the food was good too all the staff were nice and the location was great lovely views from the balcony
Got moved to another room
Wallpaper hanging of wall mould on window frame
It’s age
Very noisy room
The entertainment every evening. The kids had opportunity to mingle too
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