Victoria & Alfred Hotel by NEWMARK

Hotels
•
Newmark Hotels, Reserves and Lodges
8.8 (1672 reviews)
V&A Waterfront Pierhead , Cape Town , za
+27214196677

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Hotel needs an upgrade
Some noise issues
Room service inconsistencies

Categories

Cleanliness
8.38
Some guests noted the hotel feels dated, suggesting a need for updates.
Service
9.35
Many reviews highlighted the helpfulness and friendliness of the staff.
Location
9.39
Consistently praised as excellent, with easy access to attractions.
Room Quality
8.84
Rooms were generally reported as spacious and comfortable.
Amenities
8.87
Amenities such as breakfast and spa services received positive mentions.
Value for Money
8.33
While some found it good, others felt the hotel needs an upgrade to justify costs.
Food and Beverage
8.38
Breakfast was highlighted positively, though some issues with room service were noted.
Overall Experience
8.85
Overall a very enjoyable stay with a strong recommendation for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:38

Property Description

Luxurious Accommodation with Stunning Views
Experience the epitome of luxury at the V&A Hotel. Each room and loft offers breathtaking views of the Alfred Basin, Table Mountain, or the piazza. Enjoy the comfort of king or twin beds, a minibar, and a lavish en suite bathroom.

Dining with a View
Indulge in exquisite meals at Ginja Restaurant, overlooking the quayside with mesmerizing views of the harbour and Table Mountain. Start your day with a delightful breakfast at Dash restaurant, situated at our 5-star sister property, Queen Victoria Hotel.

Convenient Location and Exclusive Amenities
Immerse yourself in the vibrant V&A Waterfront area, filled with shopping, entertainment, and historic sites. Take advantage of the hotel's pool at Dock House Boutique Hotel and feel secure with our 24-hour security services.

Book now to elevate your stay at the Victoria & Alfred Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1672 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
L
Lynne • couple • us
10
I would highly recommend this hotel. I would definitely stay there again
Pros:

This is the perfect hotel and location for exploring all of Cape Town. It is a beautiful property; our room was lovely; staff was friendly and helpful.

2026-07-03 • via Nuitee
D
D3190SGbrianh • Couples • Brighton and Hove, East Sussex, England
10
Everybody seemed to go the extra mile.
Pros:

Location is first class, right on the waterfront and walking distance to pretty much everywhere. Staff are the key here, it didn’t feel like a large hotel, more of a friendly boutique type but with all the facilities. Food was a little pricey but was high quality so well worth it. From the desk staff on arrival, to the people working in the restaurant and the housekeepers, to a person everyone had a smile and we felt genuinely welcome. Well done all and thank you.

2026-06-28 • via Tripadvisor
A
Ali • solo_traveller • ae
9
Pros:

Staff

Cons:

Non

2026-06-28 • via Nuitee
L
Louise • extended_group • za
10
The perfect place for a perfect holiday.
Pros:

The hotel was perfectly situated in order to get around the city and waterfront. Above all, it was in a safe location.

Cons:

We enjoyed everything and were pleased to be staying there.

2026-06-28 • via Nuitee
E
Ejder • solo_traveller • tr
8
2026-06-26 • via Nuitee
A
Anthony Keck • couple • vn
8
2026-06-24 • via Nuitee
C
Craig • couple • za
10
2026-06-20 • via Nuitee
D
Dirk • solo_traveller • za
10
2026-06-20 • via Nuitee
R
Ryan • solo_traveller • za
8
2026-06-19 • via Nuitee
A
Andrzej • family_with_children • za
6
2026-06-18 • via Nuitee
L
LorisStory • Family
8
Great hotel and lovely location.
Pros:

We had a great time in Cape Town! The staff at this hotel was marvelous and the restaurant was also good. The waterfront area is a perfect home base for exploring.

2026-06-17 • via Tripadvisor
J
John • couple • au
10
Pros:

Brilliant position

2026-06-16 • via Nuitee
O
Ophélie • couple • mu
10
2026-06-15 • via Nuitee
J
Julie • solo_traveller • us
9
Pros:

Great location right in the heart of the Waterfront. Breakfast was delicious each morni g and the restaurant staff were very attentive.

Cons:

Price was a bit high for a room with sloped ceiling.

2026-06-14 • via Nuitee
A
Abdullah • couple • sa
10
2026-06-13 • via Nuitee
R
REAGAN_KOOPMAN • solo_traveller • za
9
2026-06-13 • via Nuitee
A
Alicia • couple • au
10
Pros:

Perfect location. Lovely hotel

2026-06-10 • via Nuitee
R
Roger • solo_traveller • us
8
Great staff/ location
Pros:

Location/ food

Cons:

Cost

2026-06-09 • via Nuitee
A
Andre • couple • sg
8
Fantastic location on the Waterfront with spacious room
Pros:

Great location, spacious room.

Cons:

Maintenance of rooms is quite poor: squeaky bathroom doors, leaky shower etc. The hotel generally feels a little tired.

2026-06-08 • via Nuitee
L
Lisa • extended_group • za
6
Pleasant stay in local hotel
Pros:

The location is lovely. The food on the breakfast buffet is delicious. The early morning staff who brought me room service filter coffee at 4am are incredible.

Cons:

The hotel seriously needs a major facelift. The aircon needs replacing, the beds are too soft, the pillows are saggy etc. Please management - paying these prices per night and having only instant coffee in the room is very 20th century. Keep up! And what about different types of herbal teas in the room?

2026-06-07 • via Nuitee