Victoria & Alfred Hotel by NEWMARK

Hotels
•
Newmark Hotels, Reserves and Lodges
8.8 (1688 reviews)
V&A Waterfront Pierhead , Cape Town , za
+27 21 419 6677

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Hotel needs an upgrade
Some noise issues
Room service inconsistencies

Categories

Cleanliness
8.38
Some guests noted the hotel feels dated, suggesting a need for updates.
Service
9.35
Many reviews highlighted the helpfulness and friendliness of the staff.
Location
9.39
Consistently praised as excellent, with easy access to attractions.
Room Quality
8.84
Rooms were generally reported as spacious and comfortable.
Amenities
8.87
Amenities such as breakfast and spa services received positive mentions.
Value for Money
8.33
While some found it good, others felt the hotel needs an upgrade to justify costs.
Food and Beverage
8.38
Breakfast was highlighted positively, though some issues with room service were noted.
Overall Experience
8.85
Overall a very enjoyable stay with a strong recommendation for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:38

Property Description

Luxurious Accommodation with Stunning Views
Experience the epitome of luxury at the V&A Hotel. Each room and loft offers breathtaking views of the Alfred Basin, Table Mountain, or the piazza. Enjoy the comfort of king or twin beds, a minibar, and a lavish en suite bathroom.

Dining with a View
Indulge in exquisite meals at Ginja Restaurant, overlooking the quayside with mesmerizing views of the harbour and Table Mountain. Start your day with a delightful breakfast at Dash restaurant, situated at our 5-star sister property, Queen Victoria Hotel.

Convenient Location and Exclusive Amenities
Immerse yourself in the vibrant V&A Waterfront area, filled with shopping, entertainment, and historic sites. Take advantage of the hotel's pool at Dock House Boutique Hotel and feel secure with our 24-hour security services.

Book now to elevate your stay at the Victoria & Alfred Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1688 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
S
SJS • couple • za
9
Pros:

Great breakfast and the view is good. Staff was friendly and helpful

Cons:

The room didn't smell fresh. They can put something in to give it fresher smell

2026-07-22 • via Nuitee
V
Vidal • couple • es
10
Excelente
Pros:

Ubicación, habitación, todo…

2026-07-21 • via Nuitee
L
Lennox • couple • jm
10
2026-07-19 • via Nuitee
F
Frederich • couple • za
8
2026-07-18 • via Nuitee
B
Bertus • solo_traveller • na
10
Pros:

We loved the whole experience. We'll located. Prices in restaurant is a little high.

2026-07-16 • via Nuitee
P
Philip • solo_traveller • th
10
2026-07-13 • via Nuitee
J
Josselin • couple • ae
8
2026-07-12 • via Nuitee
G
Gini • couple • gb
9
Excellent value for money, great location
Pros:

Location was excellent and the staff very friendly

2026-07-09 • via Nuitee
L
Lianne • couple • nl
9
Heerlijk hotel, mooie plek en vriendelijk personeel
Pros:

De locatie is top! Direct bij een winkelcentrum met allemaal leuke restaurantjes aan het water.

Cons:

-

2026-07-09 • via Nuitee
C
Cassandra • couple • au
10
2026-07-09 • via Nuitee
M
Mark • extended_group • gb
9
Enjoyable stay if you are visiting Cape Town
Pros:

Great location and friendly staff

2026-07-09 • via Nuitee
M
Monokandylou • couple • gr
9
2026-07-08 • via Nuitee
J
Jawaher • extended_group • sa
8
Comfort place
Pros:

Location excellent breakfast okay room very nice

2026-07-08 • via Nuitee
M
Maria montserrat • solo_traveller • es
10
Pros:

La ubicación excelente. Hotel renovado con mucho gusto y buenos materiales. El personal muy amable. El desayuno muy variado y abundante.

Cons:

Nada, todo perfecto.

2026-07-08 • via Nuitee
J
JG • couple • za
10
2026-07-06 • via Nuitee
L
Lynne • couple • us
10
I would highly recommend this hotel. I would definitely stay there again
Pros:

This is the perfect hotel and location for exploring all of Cape Town. It is a beautiful property; our room was lovely; staff was friendly and helpful.

2026-07-03 • via Nuitee
D
D3190SGbrianh • Couples • Brighton and Hove, East Sussex, England
10
Everybody seemed to go the extra mile.
Pros:

Location is first class, right on the waterfront and walking distance to pretty much everywhere. Staff are the key here, it didn’t feel like a large hotel, more of a friendly boutique type but with all the facilities. Food was a little pricey but was high quality so well worth it. From the desk staff on arrival, to the people working in the restaurant and the housekeepers, to a person everyone had a smile and we felt genuinely welcome. Well done all and thank you.

2026-06-28 • via Tripadvisor
A
Ali • solo_traveller • ae
9
Pros:

Staff

Cons:

Non

2026-06-28 • via Nuitee
L
Louise • extended_group • za
10
The perfect place for a perfect holiday.
Pros:

The hotel was perfectly situated in order to get around the city and waterfront. Above all, it was in a safe location.

Cons:

We enjoyed everything and were pleased to be staying there.

2026-06-28 • via Nuitee
E
Ejder • solo_traveller • tr
8
2026-06-26 • via Nuitee