Victoria & Alfred Hotel by NEWMARK

Hotels
•
Newmark Hotels, Reserves and Lodges
8.8 (1717 reviews)
V&A Waterfront Pierhead , Cape Town , ZA
+27 21 419 6677

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Hotel needs an upgrade
Some noise issues
Room service inconsistencies

Categories

Cleanliness
8.38
Some guests noted the hotel feels dated, suggesting a need for updates.
Service
9.35
Many reviews highlighted the helpfulness and friendliness of the staff.
Location
9.39
Consistently praised as excellent, with easy access to attractions.
Room Quality
8.84
Rooms were generally reported as spacious and comfortable.
Amenities
8.87
Amenities such as breakfast and spa services received positive mentions.
Value for Money
8.33
While some found it good, others felt the hotel needs an upgrade to justify costs.
Food and Beverage
8.38
Breakfast was highlighted positively, though some issues with room service were noted.
Overall Experience
8.85
Overall a very enjoyable stay with a strong recommendation for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:38

Property Description

Luxurious Accommodation with Stunning Views
Experience the epitome of luxury at the V&A Hotel. Each room and loft offers breathtaking views of the Alfred Basin, Table Mountain, or the piazza. Enjoy the comfort of king or twin beds, a minibar, and a lavish en suite bathroom.

Dining with a View
Indulge in exquisite meals at Ginja Restaurant, overlooking the quayside with mesmerizing views of the harbour and Table Mountain. Start your day with a delightful breakfast at Dash restaurant, situated at our 5-star sister property, Queen Victoria Hotel.

Convenient Location and Exclusive Amenities
Immerse yourself in the vibrant V&A Waterfront area, filled with shopping, entertainment, and historic sites. Take advantage of the hotel's pool at Dock House Boutique Hotel and feel secure with our 24-hour security services.

Book now to elevate your stay at the Victoria & Alfred Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.8
Based on 1717 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
B
Beatrice • couple • ch
9
Rundum perfekt
Pros:

Rundum perfekt, sehr feines grosszügiges Frühstück. sehr nettes und hilfsbereites Personal, hervorragende Lage

2026-10-23 • via Nuitee
G
Geraldine • couple • mu
10
Super
Pros:

Emplacement

Cons:

Ils ont voulu nous « upgrade » dans leur hôtel qui est de l’autre côté de la rue…
Qui est plus récent mais on doit traverser la rue pour aller au Waterfront

2026-10-21 • via Nuitee
P
Preye • solo_traveller • ng
10
Home away from home. Comfort at its best.
Pros:

It was clean and relaxing. Staff were amazing. JB exceptional.

Cons:

I loved every thing.

2026-10-18 • via Nuitee
C
Chenedzo • couple • tz
10
The stay was too short
Pros:

Everything, location is amazing, staff are great and the breakfast is perfect

Cons:

Nothing

2026-10-16 • via Nuitee
A
Alex • couple • gb
8
Great hotel and location - super safe!
Pros:

Location was great and the staff were v helpful! Also breakfast was amazing!

2026-10-14 • via Nuitee
S
Sydne • couple • za
8
2026-10-14 • via Nuitee
N
nita • couple • ke
5
for the price you pay - its not worth it.
Pros:

the location i sgood, but for the price the rooms were very dusty and the room was not cleaned upto 4 pm. The elevator - anyone can go up and the wifi is open with no password. I did not feel secure. The amenties are at the sister hotel across the road. Not convenient.

Cons:

the service could have been better. They made an error with one persons breakfast and it took them over 1/2 hour to rectify - where all the others had already eaten.

2026-10-13 • via Nuitee
S
Sanjeev • couple • za
10
Stunning
Pros:

Absolutely stunning location . Right at the waterfront .Beautiful hotel and lovely breakfast .

Cons:

Everything was great

2026-10-08 • via Nuitee
G
Gerrie • extended_group • ca
9
2026-10-07 • via Nuitee
P
PAMELA • family_with_children • za
10
2026-10-07 • via Nuitee
R
Rene • couple • ch
9
Wohlfühl-Hotel an der Waterfront
Pros:

Schönes Hotel direkt an der Waterfront - sehr freundlicher und aufmerksamer Staff - gemütliches Zimmer - Restaurant mit Blick auf den Tafelberg - gute Küche - haben uns sehr wohl gefühlt

2026-10-07 • via Nuitee
B
Beris • couple • tr
10
Pros:

Everything was excellent. Location and view was the best.

2026-09-17 • via Nuitee
A
Abdelaziz • couple • ae
7
2026-09-14 • via Nuitee
A
Ali • couple • ae
6
2026-09-08 • via Nuitee
G
Gerrit • couple • za
8
Great place to explore the waterfront from.
Pros:

Very friendly staff, great services, amazing location.

Cons:

Loft room organisation can be a bit better. Coffee corner difficult to access.

2026-09-05 • via Nuitee
T
tom • solo_traveller • gb
10
2026-09-02 • via Nuitee
A
Antoinette • extended_group • us
10
Beautiful stay in Cape Town..perfect location to walk everywhere…great location for meals!!
Pros:

Location, Staff & decor

2026-09-01 • via Nuitee
A
Amanda • solo_traveller • au
9
2026-08-30 • via Nuitee
A
Ahmad • solo_traveller • kw
8
Pros:

Location

Cons:

Cleaning and the furniture are old

2026-08-30 • via Nuitee
P
Pauline • solo_traveller • za
8
2026-08-27 • via Nuitee